Recurring Charges - That are credited every month but appear the next month.

It has become a ritual for me to call Verizon every evening once my bill is available to be viewed. I am being charged a termination fee every month for a line that is active. And, every month I end up having to call and speak with a customer service agent to have it credited. This is extermely frustrating.
I made a call to V this evening about the same issue and I was told that my account has been noted and someone in internal revenue is looking into this issue to get resolved totally. My issue with this is that is should have already been resolved a month ago.
I need this issue to be resolved immediately. I don't want to have to wait for the new bill to come out every month to have this error credited. It is very confusing and frustrating.
Any ideas?

Hi qclark,
Unexpected charges on any bill can be very frustrating and I apologize that your issue has yet to be resolved. I realize that you have someone researching your account in an attempt to identify a resolution, but I just want to offer my helping hand to you as well. If you require additional assistance please DM your wireless numbers and the details associated with your concern. I look forward to hearing from you soon.
Thank you for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport

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See Here
http://support.apple.com/kb/HT1808

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Motion 5: Support Community athttps://discussions.apple.com/community/professional_applications/motion_5
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Thanks for using Apple Support Communities.
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Recurring Charges - That are credited every month but appear the next month.

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