Red spot on black screen of iPhone 6 plus

I have an annoying 3mm irregular shaped red spot on my iPhone 6 plus screen when using apps with black background. Anyone having the same issue? Is this a hardware problem? Help please.

I've never seen that. The only way to rule out hardware is to perform user troubleshooting. First step is a restart. Power the phone off/on. If it returns, then a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it returns, make a backup of the phone and restore the phone to that backup. If after that, it still returns, then make a backup of the phone, however this time restore the phone as new, not from the backup. Do not add any additional content to the device and see if it returns. If it does, then you have a hardware issue and you need to make an appointment at the nearest Apple Store or your Authorized Apple Service provider. The restart, reset and restore from backup will not affect your data. However, a restore as new will delete all data from the device. Make sure everything is synced to a supported application to recover and import your photos and other data.

Similar Messages

Is black screen for iPhone hardware or software problem

Is black screen for iPhone hardware or software problem.

Don't know until you troubleshoot. First step is a reset:
hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

HT4061 how to fix black screen on iphone 5

how to fix black screen on iphone 5 , can someone answer me , please !?

To solve most of iPhone os problems you can perform a soft reset which will not change anything inside the phone
It'll simply remove the errors
To do that
1.Hold power button for 5 seconds
2.without releasing power button press home button and keep both pressed till the apple logo comes up
3.Now release both buttons
Your phone has now been reset

I've smashed my screen on iPhone 6 plus is there anything I can do?

I've smashed my screen on iPhone 6 plus is there anything I can do?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

When will spear screen for iphone 6 plus be available in Nepal?

When will replacable screen for IPhone 6 plus be available in Nepal?

Sorry, but we can't answer this question, we are all users here, just like you, and don't know anything about Apple's service repair plans for other countries.
If you would like to let Apple know about your wishes, use this link:
Apple - iPhone - Feedback

How to repair my broken touch screen of iPhone 6 plus ?!!

how to repair my broken touch screen of iPhone 6 plus ?!!

Contact Apple Support and let Apple do this for you, but this is not covered in the warranty:
Screen repair service pricing
Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
Model
Screen repair cost
iPhone 6
$109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
$129
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone

Slightly ligher spots on black screen? NOT dead pixels...

This is my 3rd MB after a series of exchanges for other problems. So far this thing is flawless.
However, I noticed that on a BLACK screen, there are two small oval-shaped sections near the center that appear SLIGHTLY lighter than the rest of the screen. It is really only noticeable when the entire screen is black. The areas simply look like there is a finger print on the screen, but us BEHIND the plastic. I tried using a microfiber towel to clean the area and it is not externally.
I know I'm being picky, and the spots are not visible at all on any other colors and looks smooth; it is only on a black screen.
I really dont feel like taking this in a 3rd time (for a 4th computer). Should I just live with it? It's still better than the other previous MB's as far as issues. My only worry is that my exchanged computer or screen will have a dead pixel, which would be worse than this honestly.
Your thoughts? Is this normal? Is some color discrepancy normal on pure black colors? Thanks!

I think everything has flaws; it's just whether or not they're visible. The irony is you could have one that has one or two cosmetic defects and it lasts you 10+ years; however, could have one that is cosmetically perfect, but go through two or three logic boards in its lifetime. Anything is possible.
I can't say that you are or are not having problems that are "normal" b/c computers are almost synonimous w/ cars these days as far as defects, warranties, and repairs.
My first blackBook had a slight bulge in the bezel, next to the isight--took it back to Apple three days later, they exchanged it no problems. The new Blackbook they replaced it with had a bad Return key (the scissor was broken). They replaced they key, no problems so far and I'm very happy w/ it. I have AppleCare not b/c Apple would tell me to buy it, but b/c I plan on keeping the computer for 3 years at minimum and don't want to deal w/ repair cost (if any).

Blue screen crash iPhone 6 Plus 16GB

Hello,
I bought an iPhone 6 Plus 16GB space gray, expecting that it would be exempt from any blue or red screen of death crashes.
Alas after only a few days I have seen the first crash. I was running an app and the screen went solid blue in the top 2/3 and blue/black in the lower 1/3.
Then it rebooted and a few seconds later I had the lock screen.
I was under the impression that the crashes mentioned in the news were due to TLC flash.
The 16GB phone is supposed to have a Hynix H2JTDG8UD1BMS part that is E2NAND3.0 technology. I have no idea if that is TLC or MLC or what.
Has anyone else here seen the BSOD (blue screen of death) in the 16GB phone?
Thanks.

Your phone is still covered under warranty. Contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

Screen problems - black screen and lock-up (plus HDMI issues)

Hi, I'm not sure if these are related to the same fundamental issue, but they are both serious problems that need resolution.
I have a new mid-2012 MBPretina. I am on all the latest updates (10.8.2).
The first problem is the most recent, and the most serious problem. Since I updated the Java a couple of days ago I've been experiencing random black screens and lock-ups. Essentially, what happens is that sometimes when I perform an action (opening an app, clicking a link on a webpage, performing other kinds of in-app actions, etc.) the computer screen will go black. About half the time I can, through my own memory, try keyboard combinations to quit or force quit the most recently used app (the one where the action was just performed), and I will get some glimpse of the underlying apps, while the menubar and other areas will remain black until I move a window on top of the black space. Sometimes no key combinations work and I am forced to perform a hard restart with the power button. This is a serious issue, obviously, since I will lose current work/progress in my apps. I'm not sure if this is because of the new Java update, or has to do with something else, but it started happening shortly thereafter, over the last 2 days. I work most of my waking day on my laptop, and this "black screen of death" has happened about 5 or 6 times a day.
The second problem I have been experiencing since I starting using my MBPr with external HDMI displays in August/September. The problem is that I will plug the MBPr into an HDMI display, the screen will temporaliy go black, and then bring me to the login screen (as if it's crashing, albeit softly). This happens about 1 out of 4 times nowadays.
How can I fix these problems, especially the first?

UPDATE:
Clearly there's a problem because a third of the way through a clean reinstallation from scratch it black screened again. Hmmmm.
Now this is not good. Problem is I can't rule out potential updates from Apple that might have caused this either.
The search for solutions continues.

Spontaneous black screen with Zen V Plus. / Where do I send it

Dear Creative,
I purchased a 2GB Zen V Plus roughly four months ago. It was a present to myself and a tool to accompany me on my long flight. (You see, I was about to spend 9 hours on a plane as I moved to the United Kingdom.) Before I purchased this lovely device, I did extensi've research. I had planned on buying an MP3 player that exhibited the features I wanted AND would last quite a while. Everything I read about the Zen V Plus was perfect. Not a complaint in sight.
Until today.
Over these past few months, I haven't actually used my Zen V very often. I can count on one hand the amount that I actually have used it. Once on a short walk to post office. Once on a walk to ASDA. Once whilst I was hoovering and waiting for my laptop to come in the post. Plus, the flight across the Atlantic -- about 2 hours continuous use. The rest of these four months, my little Zen V has been nestled away in its case, in my nightstand drawer, next to my bed.
Now that you know all this, I'm sure you can imagine my surprise when I pulled it out of its case this afternoon and discovered my screen was drastically faded. My initial thought was that it may be a problem with the contrast. So I inserted a thin object into the reset slot and powered my Zen V back on. This is when I discovered, well, nothing. A plain black screen. No lines, no text, no glow -- nothing. My buttons still glow with the blue color they always have when my Zen is powered on. Plus, when I push 'play' music happily sounds through my earbuds.
After I discovered that my precious Zen was broken, I quickly took to the Internet to find a solution. But what do I find? Several cases like mine strewn across message board after message board. Even a search for 'black screen' on the forum I'm currently posting this to returns with ten results.
Is this a problem with 'firmware' or is this a problem with design? Did you acti'vely know about this problem when these devices were tested and 'OK'd to ship? A better question is, do you care? Why is there no recall and why is there no repair time faster than two months?
Furthermore, I'm well under my warranty expiration date. It comes with a year from the date of purchase, no? The downside of this is that every bit of my Zen V paperwork is back in a box, within a box, within my storage unit in the USA.
So now that you know my problem, please help with a solution. How do I pursue repairs on my Zen V Plus? Where would I send it within the UK? Is my warranty still valid now that I've moved? If not, what will the price be to repair? Etc etc.
Don't get this letter wrong. The times that I've used my Zen V, I've absolutely loved it. It's a very nicely packaged mp3 player with some equally nice features. Trouble is, I expected it to hold out a bit longer than /3 of a year.
Love,
Vrai

Yep. Tried that. A few of times, actually. I tried to 'update the firmware' also. I did this blindly (more or less) as I couldn't actually see the screen. I just followed the physical instructions and tried each possible thing you could. I'm not actually sure if I ended up repeating myself. Did it about eight to be sure. I think there are only four options on the menu where you can access the firmware.

How can i solve my upside down problem in main screen in iPhone 6 Plus 128gb

i have a upside down problem in my iPhone 6 plus 128gb . When i wake up the phone, in the main window all apps are seen in upside down position. and you can not fix it without opening the phone again. i have searched the internet about this problem and i have seen that lots of users have the same problem too.
i restored and reset all settings of my phone but nothing has changed. i want help from apple world....

Is the portrait lock on control panel off or on Is the lock switch on side of iphone off or on Have you tried this press & hold power button & menu button hold both down Until you see Apple Logo you wil not lose any data. If all the things do not work take iphone Back to Apple Shop or the shop where you bought the iPhone. Bsydduk

Black dot on iphone 6 plus screen

Is there anyone here noticed a black dot on their screen? Its inside the screen and not on the screen protector. Is this factory defect? Ive'd read some question in the USA and apple replace it with new unit, is the same here in AU?
Thanks for answering. Cheers

Hi tuoleado!
They look quite similar Actually. Only difference is mine is right in the middle and looks more like a machine mark. Your mark looks more like the screen is letting dirt under the screen and are large blobs, which is probably worse! But my mark is more a large C shape in the middle of the screen.
And well done taking a picture, I couldn't quite get the right angle, I'll have to try again when it's sunny outside!
Call Apple Support and get the iPhone replaced as soon as possible, when you spend the money we have for a product this premium this just isn't good enough. Problem is I was told on the phone I would receive a phone in a very short time, while a confirmation email about an hour after says 3 to 4 weeks. I'm worried ill be without a phone for a little while (which in my business is bad!) so if you still have your old phone, keep hold of it for a while just in case.
Let me know what happens! And thanks for posting. Best of luck!

Half black screen on iPhone 6

On the iPhone 6 ( not sure if this feature is associated with the other iPhones) you can tap the home button and half the screen goes black, tap it again and it goes away. Just wondering what the function on this feature is?

Due to the larger form factor of the iPhone 6 and 6 Plus, Some people may find it hard to reach the top of the screen with one hand. This feature (named Reachability) is designed to make using the larger iPhones in just one hand much easier. e.g It 'pulls' the screen down so that you can tap something in the the top left or right without having to strech your hand

Black Screen on iPhone for a LONG time During Restore to Back Up?

I am in the process of trying to sync my iPhone 5 to my computer which just had a brand new hard drive installed. I followed these directions below that I found in one of these discussions. Everything was going great, but when I completed step #8, and selected "Restore from Back Up", I saw a message telling me to keep my iPhone connected to my computer. My phone then turned off and went black. That was at least two hours ago. It is still connected to my computer.
What should I do? Try to turn it on, or leave it black in hopes that there is some kind of work happening 'behind the scenes'? Can anyone help?
Here is the procedure I followed:
This is for those of you who have no backup of your current iTunes library, and are replacing the computer your phone normally syncs with or are just replacing the hard drive. Again, no backup.
By design, the iPhone will sync iTunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL iTunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you replaced your computer, or hard drive, your phone will see this as a "new" computer. The iTunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
If on a Mac, use this:
http://www.ecamm.com/mac/phoneview/
If on a PC, use this:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences>Devices(under Edit menu if using Windows).
2. Make sure you have one contact & one event in the supported applications on your computer(iCal & Address Book on a Mac, Windows Address Book or Outlook if using Windows). These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your iTunes library).
6. Right click your phone in the left device pane & select "Reset warnings".
7. Right click again and select "Backup".
8. Right click again & select "Restore from Backup", select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your iTunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select "Merge".
Your phone should look just like it did when you started, with no data loss.
You should be good to go.

You should be posting in the iPhone forum here:
https://discussions.apple.com/community/iphone

How do i get rid of black screen on iPhone simulator

im makg a game on Xcode for iOS buterytime i try to run the app the iPhone simulator goesBlack could still see the app icon but not the applcation it self it l team fixes this problome to lauch it n the near winter. We have it updated to iOS 7 SDK but that still hasnt soved the problome as well as resting the iPhone our only wa of ning the app is to upload it to an ipod 5 but i want to hare the progress by screen share using OS X server scinc my team is scatterd all around town. So please reply to any remody to this problome im sure im not the only one.

You are posting this question in an iWeb forum exactly why?
Try posting this in the iPhone forum and you might get more help.

Red spot on black screen of iPhone 6 plus

Similar Messages

Maybe you are looking for