Redirecting Form Output

Question

The client has just signed up for BC WebBasic.  They want form submissions to go to a specific email address.  According to what I can see in the knowledgebase, form submissions go only to administrators, of which WebBasic allows only 1.
This is an email address that clerks are going to access for the sole purpose of responding to customer request.  The clerks should not have administrative rights.
I thought I might solve the problem with a workflow, but I no longer see that option.

Answer 1

Oh no, I thought I had this one solved.  I just looked at the form output that is being returned to me.  Three fourths of the fields have labels like CAT_Custom_132902.
The client is not going to be able to make sense of this.
My action line said:
action="/Default.aspx?A=Form&Email=[email protected]&Subject=Auto+Insurance+Request&EmailFrom=[email protected]&PageID=/index.html"
Looking at the commented out code (but really just shooting in the dark), I changed it to
action="/FormProcessv2.aspx?WebFormID=29509&Email=[email protected]&Subject=Auto+Insurance+Request&EmailFrom=[email protected]&PageID=/index.html"
This gave me back the Thank you for your submission page, but one hour later, I have yet to receive the contents of the form submission.
My gut tells me /Default.aspx?A=Form is the part of the code that determines what gets sent in the email.  Is there something I should be doing to make it use the custom labels?