Reg time updation in helpdesk application from portal into r/3 table.

hi all
i had a scenario regarding help desk tickets which are raised from portal.
Before going for my question i would like to explain my scenario.
this is related to tickets raised by employees from portal,actually this is business logic is designed in ABAP and presentation logic in web dynpro java.the thing is the inputs which is entered by (MEANS TICKETS fields)employee its getting updated properly some times and some time its not updating the time fields it is just give 00:00:00,some with name field also.this data is updated into one table in abap.
next when the manager approves the leave for certain date at that time it is not taking the updated time from the manager.
this time fields are taking time automatically from system itself.
if i want to check this code in WD java which is developed locally we are not having application .that zip file is not available.the application is running depending on the .ear file which is already deployed on j2ee server.
Now if i want to make this application run properly,with getting updated all  fields properly.as the application is not available i unable to proceed what to do,could any  one please share there ideas on this scenario
please provide me solution for this.
regards
Deepikam
Edited by: deepika_indian on Dec 28, 2009 7:43 AM

Hi,
This error might be of two reasons...
1. There might be a validation/ logic problem in the front end (web dynpro java)...
2. There might be a logic problem in the back end program.
As you cannot check the front end program, do one thing. try executing the scenario in the development box and ask your abaper to debug the execution. So that if there is any logic problem you can find that out...
If you are sure that there are no problems from the back end side, only option left out is Creating front end program again....
If you are going to re code your WDJava application, at least this time make sure that you create DC (but not local applications) and back up your application...
Regards,
SrinivaS

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