Regarding Database Connector Error

Hi Experts,
I am using BO Edge Series XI 3.0, Crystal report 2008, Live Office XI 3.0 and Xcelsius 2008. I have connected ERP (R/3) system with crystal report and created report. This report are stored in BOE. Using Live Office XI 3.0, created live office document from this crystal report. In Xcelsius, i have imported live office document and created dashboard and generated PDF.swf file. When i open the swf file with SAP user info, its showing error like this
soapenv:Server.generalException: Database Connector Error: ''
Error in File {FC927591-0D5B-475D-A5D5-F770F6E5514B}.rpt:
Database Connector Error
The same error occur when i refresh the crystal report in InfoView also.
The same error occur when i refresh the live office document also. Any help will be appreciated.
Regards,
Kumar.

Kumar,
Make sure you cross check:
1. The database connector used by the report is installed on all machines from which the report can be run.
2. The necessary database client software required by the database connector is installed and in the PATH environment system variable on all machines from which the report can be run.
-Anil

Similar Messages

Database Connector Error in Crystal Reports

Hi,
I have a report which has two sub reports. One of the sub reports use a view to fetch data while the other uses a SP. Now the problem that i am facing is as follows-
The sub-report using the stored procedure fails when i execute the main report but if i first execute the sub report with the SP, and then again run the main report, it works fine.
I tried an ODBC trace to find out why this was failing. When the main report is run for the first time, the sub report was not executed properly. The sub report uses a SP which expects two parameters. So at the first run, only one parameter gets passed to the sub report. however on the second run, the sub report successfully gets both the parameters.
The error that is encountered says:
Database Connector Error: 'HY000:[DataDirect][ODBC Oracle driver][Oracle]ORA-06550: line 1, column 58: PLS-00103: Encountered the symbol ")" when expecting one of the following:
(-+ case mod new not null others <an identifier>
<a double-quoted delimited-identifier> <a bind variable> avg
count current exists max min prior sql stddev sum variance
execute for all merge time timestamp interval date......
Could any one please help on this one? I am almost crazy trying to figure this out.
Regards,
Rashmi.

Please re-post if this is still an issue to the Data Connectivity - Crystal Reports Forum or purchase a case and have a dedicated support engineer work with you directly

Crystal Reports: Unexpected database connector error

Hi experts,
I have a Web Module DC that uses JSP to show Crystal Reports. In my report I use POJO as datasource. The POJO itself is a JPA entity and is located in other EJB Module DC that has dependency with the Web Module DC. At design time everything looks fine and I can retrieve the data I need from other EJB Module with Session Beans but as a result I see the following error: "Unexpected database connector error". The architecture is the following:
SessionBean EJB Module----
|
 >>dependency to >> Web Module DC with Crystal Reports
JPA Entities EJB Module----
|
And in my report as datasource I use entity from the JPA EJB Module. And the source in my jsp is the following:
 Object object = null;
 try {
 Context c = new InitialContext();
 object = c
 .lookup("ejb:/appName=sap.com/slauto_viewer_app, beanName=GeneralBean, interfaceName=com.sap.crs.slautoviewer.beans.GeneralBeanLocal");
 Class clazz = object.getClass();
 try {
 //Open report.
 Method method = getMethod(clazz,
 "getGeneralDataByHostAndID");
 List<General> generals = (List<General>) method
 .invoke(object,
 new Object[] { "localhost", "b", 10 });
 POJOResultSetFactory factory = new POJOResultSetFactory(
 SlAutoGeneral.class);
 POJOResultSet resultSet = factory
 .createResultSet(generals);
 ReportClientDocument reportClientDoc = new ReportClientDocument();
 reportClientDoc.open("CrystalReport1.rpt", 0);
 ITable table = reportClientDoc.getDatabaseController()
 .getDatabase().getTables().getTable(0);
 String tableAlias = table.getAlias();
 reportClientDoc.getDatabaseController().setDataSource(
 resultSet, tableAlias, tableAlias);
 session.setAttribute("reportSource", reportClientDoc
 .getReportSource());
 CrystalReportViewer viewer = new CrystalReportViewer();
 viewer.setOwnPage(true);
 viewer
 .setDocumentViewType(CrDocumentViewTypeEnum.webLayout);
 viewer.setHasDrilldownTabs(false);
 viewer.setDisplayToolbar(false);
 viewer.setPrintMode(CrPrintMode.ACTIVEX);
 Object reportSource = reportClientDoc.getReportSource();
 viewer.setReportSource(reportSource);
 viewer.processHttpRequest(request, response,
 getServletConfig().getServletContext(), null);
 } catch (ReportSDKException ex) {
 out.println(ex);
 } catch (Exception ex) {
 out.println(ex);
 } catch (NamingException e) {
protected Method getMethod(Class clazz, String name) {
 Method[] methods = clazz.getMethods();
 for (int i = 0; i < methods.length; i++) {
 Method method = methods;
 String methodName = method.getName();
 if (methodName.equals(name)) {
 return method;
 return null;
Please tell me what could be wrong
Regards,
Martin
Edited by: musaka on Dec 11, 2009 2:51 PM

Please check the Preview tab for formatting before posting. If People can read the question they may reply. Limit your posts to 1500 characters, then formatting is not lost.

Unable to retrieve Object.Error in File: Unknown Database Connector Error

Hi,
I have deployed two report on BO XI server. Both the reports are designed in Crystal Report designer XI.
I got all database credentilas, saved in CMC by my administrator so that these reports should not prompt me for any database login parameters when I am trying to run them from BOXI test server.
When I am running one of my report, the report is working fine. But this is not the case with other report.
This second report is working well with some inputs.
Case 1 - It is having to input date parameter(Date1 and Date2), when I am entering one input date parameter (Date1) and other (Date2) is set to NULL, it is displaying correct result. But when I am giving any date for Date2 it is throwing me an error -
"Error in File Manager_Agent_Report.rpt: Unknown Database Connector Error
Unable to retrieve Object.
Error in File Manager_Agent_Report.rpt: Unknown Database Connector Error "
Case 2 - Similiarly it is having an other input field which I am using in filetering the records in Report.
If I am setting it to NULL or If I am not giving this field, while entering the input. I am getting an output.
But incase I am giving this particular field then again it is promptig me the above mentioned error.
The report are working fine if I am executing them from crystal report designer.
Please help me to find a solution for the same.
Thanks
Deepak

Deepak, firstly are you trying to connect to one database or two in these reports? I would check the ODBC connections both in server and client machine (testing server or whatever you testing it on). Make sure both connection settings are exactly the same.
Secondly I will check the parameters values under Objects under the CMC and see if there is anything changed there.
Report back if you have checked both and it still giving errors
Regards
Jehanzeb

Database Connector Error when trying to add a stored procedure to my report

I am trying to add a stored procedure to my report and come up with this error Database Connector Error: 'Cannot obtain error from server.'. This is in any of our environments, and with any stored procedure. I am able to connect to tables and views without error. I'm using Crystal Reports 2008. Any help would be appreciated. Thanks

The following SAP Note might help you
[http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303331333633393335%7D.do]
regards,
Raghavendra.G

Database Connector Error when publishing

We are publishing a report to multiple recipients, when publishing to any single recipient it works but as soon as a second recipient is added it gives a "Database Connector Error" The installation is XI3.1 on AIX. The publication worked for a list of 2000 recipients last week, now it only works for a single ricipient at a time. I realise something must have changed but basis say nothing has changed and on the reports a small format change was made. Where can I start looking.
Edited by: Johann Cornelius on Sep 18, 2009 1:06 PM

Hi,
there are sevaral SAP Notes for your problem. Can you specify the databaseof the source?
i.e. MS SQL Server -> Note 1212769
dbase -> Note 1209347
regards
-Phil

Database Connector Error when I connect SAP Crystal Report to dbase

When I connect SAP Crystal Report to dbase the error is "Database Connector Error", only when exist a field the type memo. I need to used this type of field, somebody that known how can I resolve this problem or some idea?
Thanks a lot for your help.

Hi,
there are sevaral SAP Notes for your problem. Can you specify the databaseof the source?
i.e. MS SQL Server -> Note 1212769
dbase -> Note 1209347
regards
-Phil

Database connector error - any suggestion ?

Hi friends,
when i m trying to run my reports in UAT environment it gives me error - 'database connector error'
same reports runnning excellent in dev. server.
i already checked traces on server - when trying to run from UAT server reports hitting to database and returning database raws - but finally reports not running and getting error
and one more thing user have all access on SP , databases uses in reports.
any suggestion ?
any help is appreciate.
Thanks.

Hello,
I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

Database Connector Error: u2018Function module u201C/CRYSTAL/GET_OSQL_OBJECT_LISTu201D

Hello experts,
I have installed on my laptop Crystal Reports 2008 (not BO Edge) and BusinessObjects Integration Kit for SAP and I would like to connect my crystal reports to the SAP Data Source (SAP ECC 6.0). After establishing a connection I get the following groups in the Available Data Sources: CL [Data Clusters], DD [Data Dictionary] and FN [ABAP Function modules]. However when trying to open them, I get messages:
- Database Connector Error: u2018Function module u201C/CRYSTAL/GET_OSQL_OBJECT_LISTu201D not found.u2019
- Database Connector Error: u2018RFC_INVALID_HANDLEu2019
Could you please help?
Best regards,
Marcin

The problem is solved. Here is the solution:
Re: Connector Error: u2018Function module u201C/CRYSTAL/GET_OSQL_OBJECT_LISTu201D not found
Best regards,
Marcin

Database Connector Error -Crystal Reports

Hi all,
I am using Crystal reports 2008 to design reports for IDM 7.1.The DB is SQL Server 2005.
I am able to design and fetch correct data from the databases and things work fine in the Crystal report tool. But when I try to call the task from IDM-UI , I am getting a strange error and the job fails.
The error message goes like tis:
Failed generating report BasicRoleComposition85837.pdf
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Unexpected database connector error---- Error code:-2147467259 Error code name:failed
putNextEntry failed storing85731
I checked the constants and the its all set correctly. I checked the SQL too,it also seems to be ok.
I really cant make out what went wrong.It would be great if someone can help me out with this.
Thank you.
Anupama

Hi Anupama,
I have same error.
Do you know the solution for this ?
Regards,
Pradeep

Unknown Database Connector Error

Hi,
I am using Crystal Reports 2008 to write reports against a CRS2008 repository. I have developed and deployed the reports succesfully to multiple servers but I am now receiving and error when trying to refresh the data in the report.
I can still connect to the repository and any changes to data foundation/business views are being picked up when I verify the database within the designer.
I am receiving the following error when trying to refresh the data in a report:
Crystal Reports for SAP Business One
Unknown Database Connector Error
OK
Crystal Reports for SAP Business One
Prompting failed with the following error message: ''.
Error source:   Error code: 0x80004005
OK
Any ideas?
I have seen a couple of hits on this issue but no obvious resolution. I have tried closing and re-opening Crystal. I am receiving this error on two different machines XP SP3 and Windows Server 2003 R2 SP2. I receive exactly the same error on both machines.
Regards,
Sean

Hi Don,
Thanks for the link to the correct forum.
Was a bit of a blonde moment on my behalf...I had re-imported the CRS Business Views, foundations etc but forgot that in doing so the Password against the Data Connection is lost. I re-applied the password to the data connection and all was well in my Crystal World.
Cheers,
Sean

Crystal Report throws Unexpected Database Connector error

Hi, 
 
We are using Crystal report 2008 CR4E API to implement the crystal report in our application. We use the below code to reset the report data source with our application data source. It works fine for most of the simple queries. But if the query contains any function defined in the SELECT Clause it throws Unexpected Database Connector error. As per the log and analysis we believe the root cause of the exception is it consider that function as column in the table and throws the SQL Exception that "function is Invalid Identifier". Could you please help in resolving this issue?
 
Code: 
 Tables tables = clientDoc.getDatabaseController().getDatabase().getTables(); 
 for(int i = 0;i < tables.size();i++){ 
 origTable = tables.getTable(i); 
 if (tableName == null || origTable.getName().equals(tableName)) { 
 newTable = (ITable)origTable.clone(true); 
 newTable.setQualifiedName(origTable.getAlias()); 
 connectionInfo = newTable.getConnectionInfo(); 
 propertyBag = new PropertyBag(); 
 propertyBag.put("Trusted_Connection", params.trustedCon); 
 propertyBag.put("Server Type", params.serverType); 
 propertyBag.put("Use JDBC", params.useJdbc); 
 propertyBag.put("Database DLL",params.databaseDLL); 
 propertyBag.put("Connection URL", params.connectionURL); 
 propertyBag.put("Database Class Name", params.dbClassName); 
 connectionInfo.setAttributes(propertyBag); 
 connectionInfo.setUserName(params.userName); 
 connectionInfo.setPassword(params.password); 
 clientDoc.getDatabaseController().setTableLocation(origTable, newTable); // Exception is thrown here 
 } 
 } 
 
SQL Query : 
Select empno, Fun_getEmpAddress(empno) from employee where empno = ? 
Error Log: 
2011-04-26 16:30:41.926 89022900 CrystalReportParms_jsp._jspService(368) Error while generating crystal report 
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Unexpected database connector error---- Error code:-2147467259 Error code name:failed 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2285) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2305) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:737) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) 
 at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) 
 at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) 
 at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) 
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) 
 at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) 
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) 
 at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) 
 at com.crystaldecisions.sdk.occa.report.application.an.a(SourceFile:108) 
 at com.crystaldecisions.sdk.occa.report.application.b0.if(SourceFile:148) 
 at com.crystaldecisions.sdk.occa.report.application.b0.b(SourceFile:95) 
 at com.crystaldecisions.sdk.occa.report.application.bb.int(SourceFile:96) 
 at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.performDo(SourceFile:151) 
 at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.a(SourceFile:106) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:2159) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:543) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:3898) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(SourceFile:2906) 
 at com.mysystems.myapp.common.CRJavaHelper.changeDataSource(CRJavaHelper.java:157) 
 at com.mysystems.myapp.common.CrystalReport.print(CrystalReport.java:202) 
 at org.apache.jsp.english.CrystalReportParms_jsp._jspService(CrystalReportParms_jsp.java:368) 
 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) 
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377) 
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) 
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260) 
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) 
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 
 at com.mysystems.myapp.common.MyServletFilter.doFilter(MyServletFilter.java:107) 
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) 
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) 
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) 
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) 
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) 
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) 
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857) 
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) 
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) 
 at java.lang.Thread.run(Thread.java:595) 
Caused by: com.crystaldecisions.reports.common.QueryEngineException: Unexpected database connector error 
 at com.crystaldecisions.reports.queryengine.Connection.bf(SourceFile:2958) 
 at com.crystaldecisions.reports.queryengine.Rowset.z3(SourceFile:944) 
 at com.crystaldecisions.reports.queryengine.Rowset.bL(SourceFile:533) 
 at com.crystaldecisions.reports.queryengine.Rowset.zM(SourceFile:245) 
 at com.crystaldecisions.reports.queryengine.Connection.a(SourceFile:776) 
 at com.crystaldecisions.reports.queryengine.Table.a(SourceFile:2234) 
 at com.crystaldecisions.reports.queryengine.Table.if(SourceFile:2161) 
 at com.crystaldecisions.reports.queryengine.Table.try(SourceFile:1525) 
 at com.crystaldecisions.reports.queryengine.Table.a(SourceFile:568) 
 at com.crystaldecisions.reports.queryengine.Table.u7(SourceFile:2405) 
 at com.crystaldecisions.reports.dataengine.datafoundation.AddDatabaseTableCommand.new(SourceFile:529) 
 at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71) 
 at com.crystaldecisions.reports.common.Document.a(SourceFile:203) 
 at com.businessobjects.reports.sdk.requesthandler.f.a(SourceFile:175) 
 at com.businessobjects.reports.sdk.requesthandler.DatabaseRequestHandler.byte(SourceFile:1079) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1167) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) 
 ... 47 more 
Caused by: com.businessobjects.reports.jdbinterface.common.DBException: Unexpected database connector error 
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source) 
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source) 
 at com.crystaldecisions.reports.queryengine.Connection.bf(SourceFile:2953) 
 ... 63 more 
Caused by: java.sql.SQLException: ORA-00904: "Fun_getEmpAddress": invalid identifier 
 
 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:124) 
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:304) 
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:271) 
 at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:622) 
 at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:111) 
 at oracle.jdbc.driver.T4CStatement.execute_for_describe(T4CStatement.java:350) 
 at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:895) 
 at oracle.jdbc.driver.T4CStatement.execute_maybe_describe(T4CStatement.java:382) 
 at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:985) 
 at oracle.jdbc.driver.OracleStatement.execute(OracleStatement.java:1515) 
 ... 66 more 

i'm also getting the same error when i'm trying to call stored procedure (that will fetch the result set and populate the report) through the query in the report-viewer.jsp. The result set is fetched i.e. when i print the result set it shows on tomcat but it is not getting passed to Table object to populate the report. However when i try to give the query explicitly in the form of SELECT statements, it works fine i.e. i can view the report in the browser. But giving query in the form of SELECT is a very naive way and is ok if u have too less reports not requiring too many joins, thats why i was using stored procedure. Any help would be appreciated.

Database connector error:Unexpected when connecting to salesforce in CR2008

ISSUE:: Unable to connect to salesforce in CR2008 as when he tries to select the table in the Database expert he gets an error 'Database connector error: Unexpected' however he is able to connect to salesforce and then select the tables using CR XI R2
Observed Behavior:
- The customer is able to connect to salesforce and then select the tables in CR XI R2 however when he tries to select the table through CR 2008 he gets an error 'Database connector error: Unexpected'.
- He does not have an issue switching Windows accounts. He can log in to Salesforce.com from Crystal Reports XIR2 and 2008 using a SFDC account with restricted access from my Windows account. However, he is not able to log in to SFDC using the system administrator SFDC account in Crystal Reports 2008, but is able to using Crystal Reports XIR2. This applies to the production and sandbox SFDC environment.
- He can update data on all reports using CR2008 if the report was created in CRXIR2. He cannot access any data from reports created with CR2008.
Expected Behavior:
- Should be able to select the tables and create reports based off it.
Steps to reproduce:
- Open Crystal Reports 2008 and then connect to salesforce with the credentials provided by the user i.e.
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e '
This gives an error:
'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com
What has been done so far:
-Have tried the repair on CR 2008 but didn't help.
- The customer has tried some user credentials for a different user in his SFDC instance and was also able to login. He realized that only the system administrator is not able to login. Customer had sent the sample credentials for a test system administrator profile in his sandbox environment. (test.salesforce.com) , used that on my end to connect however it gave the error :'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com'
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e
To access the Sandbox, he uses test.salesforce.com as the server when connecting with Cyrstal Reports 2008.
- He reset the password and received the same error. He can access Salesforce.com with CR XI R2, but not with CR2008.
- He set up a new computer with only JDK 1.4 on it, using Windows XP Professional and received the same error. His comments:
( I don't believe that this has anything to do with the JDK version, but rather with the size of the metadata in SFDC. If I login as the administrator, I receive the error in CR2008. However, as mentioned before, if I login as a standard user I am able to use CR2008.)
    We tried resetting the User Security token by follwoing the below steps(A security token is not needed for login as I am using a trusted network by SFDC):
Steps for Resetting a User Security Token:
   1.) To reset your security token, click Setup | My Personal Information | Reset Security Token, and click the Reset Security Token button. The new security token is sent via email to the email address on your Salesforce user record.
   2.) You will need to login by entering your username and then your password + security token (without the +).
- Modified the CRConfig.XML file for the proxy server settings and then tried connecting to pull up the tables however still gave the same error.
Configuration:
Windows XP Professional 5.1.2600 SP2 Build 2600
CRXIR2 - 11.5.9.1076
CR2008 - 12.0.0.683
J2SE Development Kit 1.5.0.60
He is using JDK 1.6 (file: jre1.6.0_05). He tried installing JDK 1.4 and pointing to the file: jre1.4.2_17 but had no success.
Version 3 of the Crystal Reports for Salesforce.com driver
Sandbox environment
Edited by: Komal Prasad on Jun 26, 2008 5:28 PM
Edited by: Komal Prasad on Jun 26, 2008 5:29 PM

Please re-post if this is still an issue to the OnDemand Forum or purchase a case and have a dedicated support engineer work with you directly

Log4J-Error + Unexpected Database-Connector-Error

Hello!
I am trying to integrate a Report into an existing Java Eclipse-Project usind Crystal Reports for Eclipse.
To do this I am modifying the example program which comes together with the installation. I am trying to pass the data to the report directly via a POJO using the call
CRJavaHelper.passPOJO(...)
Now, when I try to open the report I get the following error:
log4j:WARN No appenders could be found for logger (com.businessobjects.reports.sdk.JRCCommunicationAdapter).
log4j:WARN Please initialize the log4j system properly.
Unerwarteter Datenbank-Connector-Fehler
(The last line would be "Unexpected Database-Connector-Error" in english.)
What am I doing wrong? I included log4j.jar into the build path of the project.
Thanx for your help!
UPDATE: Most errors are sitting 50cm in front of the screen. Dumb error on my side. Fixed it and it's working.
Edited by: QSOTech on May 18, 2009 1:33 PM

Error is fixed.
I created the report in Eclipse and used a Plain Old Java Object (POJO) as datasource. No other Database.
The problem was that the Object wasn't instanciated properly.

ReportClientDocument throws - Unexpected database connector error

Hi,
We are getting a weird exception in Websphere 6.1 server when we try to open a crystal report using ReportClientDocument object. It is throwing an unexpected database connector error when we try to change the datasource of the report. It would be great if some one can help us with the solution.
Code:
ReportClientDocument reportClientDocument = new ReportClientDocument();
reportClientDocument.open(REPORT_NAME, 0);
Tables tables = reportClientDocument.getDatabaseController().getDatabase().getTables();
ITable table = tables.getTable(0);
reportClientDocument.getDatabaseController().setDataSource(resultSet0, tableName0 , tableName0+"_ResultSet");
P.S: The same code works fine in Tomcat 6.0 server.
Exception:
[1/11/11 17:34:10:141 GMT+05:30] 00000037 SystemOut     O Connection logon successfully
[1/11/11 17:34:10:145 GMT+05:30] 00000037 SystemOut     O Rowset restart: moveToStart true
[1/11/11 17:34:10:145 GMT+05:30] 00000037 SystemOut     O Rowset execute
[1/11/11 17:34:10:168 GMT+05:30] 00000037 SystemOut     O detected an exception: Unexpected database connector error
     at com.crystaldecisions.reports.queryengine.Table.u7(SourceFile:2409)
     at com.crystaldecisions.reports.datafoundation.DataFoundation.a(SourceFile:1234)
     at com.crystaldecisions.reports.dataengine.dfadapter.DFAdapter.a(SourceFile:344)
     at com.crystaldecisions.reports.dataengine.dfadapter.CheckDatabaseHelper.a(SourceFile:66)
     at com.crystaldecisions.reports.dataengine.datafoundation.CheckDatabaseCommand.new(SourceFile:100)
     at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71)
     at com.crystaldecisions.reports.common.Document.a(SourceFile:203)
     at com.crystaldecisions.reports.dataengine.VerifyDatabaseCommand.new(SourceFile:76)
     at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71)
     at com.crystaldecisions.reports.common.Document.a(SourceFile:203)
     at com.businessobjects.reports.sdk.requesthandler.f.a(SourceFile:175)
     at com.businessobjects.reports.sdk.requesthandler.DatabaseRequestHandler.a(SourceFile:373)
     at com.businessobjects.reports.sdk.requesthandler.DatabaseRequestHandler.if(SourceFile:352)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1291)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527)
     at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352)
     at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54)
     at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716)
     at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537)
     at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.if(SourceFile:605)
     at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.a(SourceFile:1688)
     at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.new(SourceFile:2650)
     at com.crystaldecisions.sdk.occa.report.application.b9.onDataSourceChanged(SourceFile:301)
     at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:962)
     at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:2834)
     at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setDataSource(SourceFile:2557)
     at com.crystaldecisions.reports.sdk.DatabaseController.setDataSource(SourceFile:87)

It appears that you are trying to pass a resultset to the report, only things i can think of is, either the jar file needed for that type of connection is missing, or maybe the app servers are using different versions of java which causes it to act differently.

Regarding Database Connector Error

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