Remote desktop looped install

Hello, I have seen this question a few times, and the only way I have seen it resolved is by re-imaging.
I have installed remote desktop 2.0, and every time I open the application it installs and then quits automatically. Over and over again.
In version 2.0 It will give me a dialog to say remote desktop has been installed sucessfully.
In version 2.2 It just exits.
I uninstalled per apple's instructions twice now, repaired disk permissions, rebooted on CD and repaired disk.
I still have the same problems.
Any other suggestions would be wonderful.
Thanks,
Ben

Completely uninstall ARD 2, reinstall ARD 2.0 and then before attempting to launch the ARD administrator, run System Update and update to ARD 2.2. Then give it a try.
Hope this helps.

Similar Messages

  • IMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

    iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

         If they have set up port forwarding for you already then that is different.  In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients.  It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer.  I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
         I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
    The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
    First:
    ssh ipaddress -l adminusername
    (example: ssh 192.168.1.1 -l macadmin)
    Second:
    sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
    After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.

  • Win svr 2008 r2 ent - user can not log into remote desktop after installing march's 2015 important updates

    we installed march's 2015 important updates onto all of our servers.  three of our servers are not allowing RDP.  
    these servers have windows server 2008 r2 enterprise sp1  installed.  
    we enter in the username and password in the rdp dialog box and click on ok.  the rdp dialog box comes back for us to enter in the username and password.  
    we do have kb3046049 and kb3002657 installed.  
    is there a v2 of kb 3002657 for windows server 2008 r2 enterprise?  
    on one of the servers
    1. I disabled rdp
    2. stop and start the following services 
    remote desktop configuration
    remote desktop services
    remote desktop services usermode port redirector 
    remote procedure call
    3. enabled rdp
    4. added the users allowed to rdp into  server
    This allowed us to RDP into that box with the username and password.  
    But the other two servers the steps performed above did not work.  
    Any solutions for Win Svr 2008 R2  enter sp1?

    Thursday, March 19, 2015
    This is a summary of the new and changed content scheduled for release on Thursday, March 19, 2015.
    New security content:
    This has nothing to do with this issue in this thread, it just happens to have been published today and yet no kb is public.
    Security Update for Windows Server 2003 (KB3048051)
    Locale: All
    Deployment: Windows Update, Microsoft Update, Automatic Updates, WSUS, and Catalog
    Classification: Security Updates
    Target platforms: Windows Server 2003 and Windows XP
    Approximate file sizes:
    Windows Server 2003 update: ~ 196KB
    Description:
    Install this update to resolve an issue which requires an update to the untrusted certificate store on Windows systems and to keep your systems up to date. After you install this update, you may have to restart your system.
    http://support.microsoft.com/kb/3048051
    It is related to the SSL cert revocation and Microsoft is very lame these days and gets the code on MU but can't sync up the KB.
    See:
    * Microsoft Security Advisory (3046310)
    - Title: Improperly Issued Digital Certificates Could Allow Spoofing
    - https://technet.microsoft.com/library/security/3046310
    - Revision Note: V2.0 (March 19, 2015): Advisory rereleased to
    announce that the update for supported editions of Windows
    Server 2003 is now available. See Knowledge Base Article 3046310
    for more information and download links.

  • Using OS10.6 and headed to OS10.8, on two computers (home and remote), but does it make a difference when "Remote Desktop" gets installed?

    The question describs the question.

    varjak paw,
    Thanks for the insight.  Sorry for the delayed response, I have not been on the computer since 17Mar13,
    Background -- The tech specs for ARD3 at "http://www.apple.com/remotedesktop/specs.html" states "The administration and client system for Apple Remote Desktop 3 is designed to run on any computer running Mac OS X v10.4.11, Mac OS X v10.5.7 or later."  So, I interpreted this as it would run on any of these systems, hence my question.  I was trying to understand if there might be any conflicts if I installed it while both computers were at 10.6.8 (for the question I rounded to 10.7), if it made any difference if the OS differed on the two computers, and then updated AED after upgrade to 10.8.  The extra background is that the two computers are 400 miles apart, hence the desire to use ARD.  It is good to know that if ARD3 really will not run on the older systems, then I would not be able to purchase it (I'll probably take these steps tomorrow).

  • HT200213 How do I purchase Apple Remote Desktop but install a previous version for my 10.6.8 Mac?

    I need to install Apple Remote Desktop to help a client but the App store only shows that the latest version is compatible with OS X 10.7. I found where I can download the 3.5.3 version of the app (compatible with OS X 10.6.8) but when I try to install it, it says it can't install because it can't find where the app is currently installed in order to update it. I don't want to pay the $80 for the latest version only to find that it won't install on my 10.6.8 and still be unable to install an older version of the app that DOES work with 10.6.8. Any ideas what I should do? I don't have a problem paying the $80 but I just need to make sure I will be able to use the software I pay for.
    Please Help.
    Thanks

    Ok, maybe I have answered my own questions in doing more research. I guess if I want/need the latest version and I have OS X 10.7, I can purchase it from the app store. If I need a previous version, I can purchase a retail packaging version of Apple Remote Desktop 3 from various vendors online. Once purchased and installed, I should be able to install update 3.5.3 to be on the latest version my OS will support. Does that sound correct? I just want to make sure I do this right.

  • Remote desktop during install?

    Is it possible to connect to a machine via remote desktop or "screen sharing" while Lion or Snow Leopard is being installed?

    That does not work for me...'as my PowerPC does not meet the minimum hardware requirelments'...

  • Can Remote Desktop install Final Cut Studio?

    Hi,
    I'm planning a large rollout of Final Cut Studio 3 to a network of 36 MacPro's. I use Apple Remote Desktop to install as much as possible, but I've never been able to install Final Cut using ARD due to it being a multi-disc installer and requiring the serial number during the install. The best I've been able to do is push installer disk images out to the computers, then run the installer manually on each via screen sharing. Not horrible, but a lot more time consuming than it should be.
    I don't see anything in the Final Cut Studio installer on using ARD, but I thought I'd check here.
    Thanks,
    Mitch

    Thanks. My method thus far is similar. I image each disc to a folder, then put the discs away (pretty much standard procedure for any install really). Remote Desktop lets you push the image files out to all computers simultaneously - freakishly fast using multicast networking. The image files are then local to each machine. I'll then sit at the admin station, and using Remote Desktop's screen sharing jump between each computer starting the installer and pasting the serial number. When done, I trash the installer image files from the local computers.
    I've played with imaging full systems, but I always think of "one last thing" that needs to be done to configure then I'm back imaging again.
    Most applications that use the pkg/mpkg installer format install great over Remote Desktop. Even some that have serial number entry during install have workarounds (Filemaker lets you create a plist containing the serial for example). Even Adobe has come around with CS4, not using the standard format but packaging their multi-disc installer with configuration info for simple network installs.

  • Users not showing in Terminal Server Under Remote desktop services manager and Task Manager

    Hi All,
    I have a problem here in Terminal Server. I can not see the users logged in to Server but i know users are accessing the files and currently working.
    1. From the Task Manager-- Show processes from all users displayed all the processes accessing by users.
    2. From the Task Manager-- From Users Tab--No users list at all
    3. From the Command Prompt- Query users-- No information
    4. From the Remote desktop services Manager-- used with IP/Host name-- Still can not see the users list and processes. So i can not kill the session if needed.
    Enviroment:
    TS CALS 20 currently accessing 15 users
    VM-WARE GUEST: 2008 RS Terminal Services/Remote Desktop services installed
    Windows up to date-- Just updated last month
    Problem is here for long time. Just couldn't find the time to trouble shoot.
    UMESH DEUJA MCP,MCTS,MCSA,CCNA

    Hi,
    Thank you for posting in Windows Server Forum.
    As you have tried many steps, I suggest you to try below command line and power shell command if successful in your case. Please try below command with Admin access:
    qwinsta /server:<servername>
    To kill a session use rwinsta to delete the session specifying the ID number:
    rwinsta /server:computer01 3
    Here's the list of command line tools for Remote Desktop Or, you can use PowerShell:
    Get-RDUserSession and Disconnect-RDUser
    Please check the list of Power Shell command from
    this link.
    Hope it helps!
    Thanks,
    Dharmesh

  • Remote Desktop won't allow me to observe computers

    The title basically says it: Remote Desktop will not allow me to see some of the computers on the network, for whatever reason. I have more than five computer labs, and the majority of the computers are completely accessible. However, for a select few, when I try to "Observe" or "Control" a message comes up saying, "Connecting to '(computer name)'," and it will never be able to connect: "Connection failed to '(computer name)'."
    I have tried upgrading the client and both computers (this and the client) have every apple update so far.
    It seems that even though I cannot control or observe them, I can still use Remote Desktop to install things, however.
    Thanks in advance for your help!

    The problem is, they are all connected to the same subnet, and they're all attached to the same switch and router; the controlling computer is also on the same subnet. The exact situation is we have a lab full of old eMacs (read: 700 MHz PowerPCs, less than 500 GB of ram) running Tiger 10.4.11. There are 24 of them; 6-24 all work properly, but 1-5 don't. I can still update them using Remote Desktop, but I can't "control" them.
    I thought it could have been an issue with the switch (as in, things plugged into the wrong sockets, or even the wrong switch), but everything was in order. To make it worse, in another lab, this one with 12 computers, it's 1, 2, 5, 7, and 12 that are having the problem. Earlier, when I was working on a teacher's laptop, I couldn't get it to work on that, either. And I have tried running Remote Desktop from two different computers, and the same computers have the same problems on each.
    I hope that didn't muddy the waters too badly.
    Thank you for your response, in any rate.

  • HT201332 where do i find my Apple Remote Desktop client

    I have the Apple Remote Desktop client installed on my Mac but cant find the application anywhere.? Where do i find it to start using. Thanks

    Like varjak paw said, the client is only part of the ARD solution. By enable the client on your computer, you can connect to it from another mac on your local network using Apple Remote Desktop.
    If your looking for a free altertive you could try VNC. The limitation of ARD and VNC is that without configuring your firewall you won't be able to connect to your mac from over the internet.
    If you want an easy way to connect to your mac from over the internet I would suggest checking our logmein.

  • Sound through Apple Remote Desktop

    I have a studio set up at home on a G4 and a mac mini at another location. I have Remote Desktop 3 installed on the mac mini and I am able to control the G4 and all my audio programs just fine. What I want to do is hear the sound being played on the G4 through the mac mini. Apple said it can not be done through remote desktop, but if anyone has any solutions or ideas please let me know. I was thinking there might be a way to send a live bordcast over the net that I could play on safari while I'm using ARD to control the computer.

    If you are referring to music in your Itunes library, you can actually share your Itunes library.
    Go into the preferences in Itunes on the computer you want to share audio.
    There should be a "Sharing" tab. Click on it and make it active.
    Then open Itunes on the "recieving" computer and you will see the complete shared library in the left menu list of "Sources."
    thanks,
    Kevin Nichols
    [email protected]

  • Cann't see outlook on remote desktop

    I an login to my work PC using microsoft remote desktop I installed on my mac but it doesn't recognize word, excel and outlook in my remote desktop window.

    This forum is for questions about Apple Remote Desktop, Apple's program for managing networked Macs. If you're using Microsoft's Remote Desktop Connection Client for Mac, you'll be most likely to get help in Microsoft's own forums.
    Regards.

  • Questions about Remote Desktop?

    I didnt see a link to a "Remote Desktop" forum, so I posted here hoping to get a couple of questions answered.
    Im going to sweeping and installing the new OS to 12+ 3yo Macbooks, and have a barrage of software that needs to be installed on all the machines. To include: Snow Leopard, iWork 09, iLife 09, Remote Desktop, Deep Freeze, and CS3. All the software was purchased thru the Education site, for the use on multiple Macs on the same network.
    Essentially we're trying to optimize the process of loading software individually on each machine, and want to possibly make a CLONE of 1 Macbook that we will install all software, set System Preferences with Guest Accounts and Parental Controls, for our Mac Computer Lab, that we run at our Carrer/Technical School.
    We want to make it seemless with Remote Desktop, Account Privleges, and parental controls to be able to not only monitor but to make the computers SUPER STABLE to handle the students and their sometimes improper use of the computers
    QUESTION: After reading up on the new Remote Desktop and its Auto Install features....is this a tool that would help obtain our goals quicker that installing all the software on each computer indivudually.
    Right now, we were going to sweep, install new OS, and software on one machine. Using SuperDuper or something comprable to make a cloned copy of the HD, and using the clone to boot and run each computer with the exact settings, software and preferences that we intially set on the first computer
    DOES ANY OF THIS SOUND DOABLE THRU REMOTE DESKTOP AUTO INSTALL?
    DOES THE ROUTE WE PLAN ON TAKING SOUND LIKE A SOLID PLAN TO ACCOMPLISH OUR GOAL?
    If you answered yes to anyone of those, if you can give any insight on what you know or have done in the past that might help would be GREATLY APPRECIATED
    Thanks for your time
    Drew

    Drew
    The specific link for Apple Remote Desktop is here:
    http://discussions.apple.com/forum.jspa?forumID=1007
    This is the link for all the Forums. Apple Remote Desktop is in the Server Section at the bottom of the 2nd Column:
    http://discussions.apple.com/index.jspa
    You can't install Snow Leopard Remotely. Think about it.
    What you could do - and assuming you have OSX Server - is install 10.6 on one mac, get it fully up to date, install the remaining applications - assuming site licenses - use the System Image Utility on the Server (or a Client with the application installed) to create a NetBoot Image of that built workstation. Image the rest using OSX Server's NetBoot Service. I've done numerous site installations using OSX Server and NetBoot (60 and more individual workstations) in a day or two depending on the Software installed.
    Not surprisingly there is a dedicated forum for this also:
    http://discussions.apple.com/category.jspa?categoryID=96
    +" . . . is this a tool that would help obtain our goals quicker that installing all the software on each computer individually."+
    Apart from the initial OS install - Yes. You can install incremental OS Updates using ARD easily and quickly. Again if you have OSX Server you can utilise it's Software Update Service to achieve the same thing quickly and easily.
    If you don't have OSX Server you can by all means do this the way you're saying. You don't even need to use SuperDuper - why pay for something that can be done for free with what's already supplied? All you need is a firewire cable, target disk mode and the Restore option in Disk Utility. The more firewire cables you have the sooner you'll get it done.
    It does not really matter what you're using for your Network although a Time Machine Capsule is adequate enough.
    Tony

  • Software Update on New MBA lists Remote Desktop Admin 2.2 but fails

    Using my new MacBook Air running Lion, when I run Software Update, it comes up with one item, Remote Desktop Admin Update 2.2, which is old software.  I don't have any version of Remote Desktop Admin installed.  If I try to do the update, it fails.  Any idea what's causing this or how to resolve it?  Thanks!

    Several places to look for crude that may fool ur mac into thinking it's installed outside of the /applications dir which I assume you checked already, right?
    in user/library/application support
    in system/library/preferences
    in system/library/applcation support/apple
    Outside of cleaning up the files, you could try the ARD support forum also here.

  • Opening a port on Airport in order to use microsoft remote desktop

    I have Microsoft Remote Desktop connection installed on my MacBook and I am able to connect to my company's VPN and use the remote desktop when I am using another wireless network but I am not able to connect at home using my Airport extreme. When I try to connect from home I receive the following warning: "You were disconnected from the Windows-based computer because of network problems. Verify that your network and Internet connections are working, and then try reconnecting to the Windows-based computer." I know all my settings for the VPN and Remote Desktop are correct because I can log on elsewhere. Someone mentioned that I may need to open/forward a port on my router in order for it to work. Does anyone have any information or know where I could find information that would be helpful??
    Thanks,
    Erin

    This is from Apple documentation regarding their version of port forwarding.
    AirPort Extreme uses Network Address Translation (NAT) to share a single IP address with the computers that join the AirPort Extreme network. To provide Internet access to several computers with one IP address, NAT assigns private IP addresses to each computer on the AirPort Extreme network, and then matches these addresses with port numbers. The wireless device creates a port-to-private IP address table entry when a computer on your AirPort (private) network sends a request for information to the Internet.
    If you are using a web, AppleShare, or FTP server on your AirPort Extreme network, other computers initiate communication with your server. Because the Apple wireless device has no table entries for these requests, it has no way of directing the information to the appropriate computer on your AirPort network.
    To ensure that requests are properly routed to your web, AppleShare, or FTP server, you need to establish a permanent IP address for your server and provide inbound port mapping information to your Apple wireless device.
    To set up inbound port mapping:
    1. Open AirPort Utility, select your wireless device, and then choose Manual Setup from the Base Station menu, or double-click the device icon to open its configuration in a separate window. Enter the password if necessary.
    2. Click the Advanced button, and then click Port Mapping.
    3. Click the Add button and choose a service, such as Personal File Sharing, from the Service pop-up menu.
    Type any additional information you need in the text fields.
    To use port mapping, you must configure TCP/IP manually on the computer that is
    running the web, AppleShare, or FTP server. You can also set up a computer as a default host to establish a permanent IP address for the computer and provide inbound port mapping information to the AirPort Extreme Base Station or AirPort Express. This is sometimes known as a DMZ and is useful when playing some network games or videoconferencing.
    To set up a default host:
    1. Open AirPort Utility, select your wireless device, and then choose Manual Setup from the Base Station menu, or double-click the device icon to open its configuration in a separate window. Enter the password if necessary.
    2. Click the Internet button, and then click NAT.
    3. Select the “Enable Default Host at” checkbox. The default IP address is 10.0.1.253.
    4. Enter the same IP address on the host computer.
    3389 is the port needed for Windows Remote Desktop.

Maybe you are looking for