Remote Desktop Session - users presented with Other User only?

Hi,
I am running a 2008 R2 server patched up to date.  It has the remote desktop services role installed.  Whenever I RDP or if a user launches a terminal services session they are presented with OTHER USER only.  
This involves clicking the Other User before entering their credentials which is becoming a pain.  
Non of the other servers are behaving this way.  I've compared the settings with the other and all is identical.  I've checked the local security policy and disabled all Group Policies but the behaviour still persists. Any ideas?
Thanks, Matt.

Hi Matt,
Can you clarify more for this line, “Whenever I RDP or if a user launches a terminal services session they are presented with OTHER USER only.” what you mean by this? If I understand, when you taking RDP, you need to enter the credential for user manually
and that you don’t want, yes? If misunderstood, please correct.
For that, for a try you can enable the Group policy under credential manager and enable SSO for remote desktop connection. You can find the setting under beneath path.
Computer Configuration\Administrative Templates\System\Credentials Delegation
Allow Delegating Default Credentials: Enable
Add "TERMSRV/<Your server name>" to the server list.
There are other setting which you can check with following link.
How to enable Single Sign-On for my Terminal Server connections
http://blogs.msdn.com/b/rds/archive/2007/04/19/how-to-enable-single-sign-on-for-my-terminal-server-connections.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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