Remote Desktop stopped mid-session and can't reconnect

My remote desktop session suddenly ended, and I cannot reconnect. I restarted the virtual machine and the management portal says that it is running. The RDP endpoint is still configured.
I can ping the machine, but the port is not open. Tried deleting the RDP endpoint and adding it back, and it still is not open.

45m later the problem went away. There was some kind of technical outage on the server status page that may have been affecting it.

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Remote Desktop Access with Mac and Asus Transformer Prime

I have an E2000 router with the most current firmware. I have a Sony VAio laptop with Windows 7 Home Premium 64bit,a Macbook with 10.6.8, and a new Asus Transformer Prime with ICS.My work desktop is a Dell Optiplex 380 with Windows 7 Pro 32bit. I frequently work from home and have no issues remoting into to my work PC from by Sony laptop via VPN and RDP.However I have never been able to connect successfully to my work PC with my Macbook(using Remote Desktop Connection 2.1 for Mac OS) or Asus tablet(using WYSE Pocket Cloud RDP app for Android). I can however connect to the VPN itself on the Macbook and tablet without issue same as my Windows laptop. The other interesting part is I can connect via RDP when I am connected to a Mi-Fi 3g hotspot. So it is definitely something in the my Linksys E2000 blocking the connection for some reason. I have even set Port forwarding of 3389 with the ip's of both the Macbook and Asus tablet.I have also tried connecting via ethernet to the router with the same outcome. I cannot ping my work pc from either device as well.In addition the firewall on my work PC is completely disabled and all services related to Remote desktop access are enabled and running.Does anyone have any ideas?

For my tablet its own ip assigned by the router. Same with the macbook.the Pocketcloud RDP app also uses 3389.I have port 3389 set for both internal and external port and protocol "both" under the Single Port Forwarding tab in the router config.

Remote desktop is it secure and encrypted for windows 7 and windows 2008 servers

Remote desktop is it secure and encrypted? any supporting documenting showing if it is secure and encrypted .

Hi,
Yes, RDP is secure and encrypted. RDP uses RSA Security's RC4 cipher, a stream cipher designed to efficiently encrypt small amounts of data. RC4 is designed for secure communications over
networks. Administrators can choose to encrypt data by using a 56- or 128-bit key.
For more details, you can refer to the following:
Standard RDP Security
http://msdn.microsoft.com/en-us/library/cc240771.aspx
Enhanced RDP Security
http://msdn.microsoft.com/en-us/library/cc240795.aspx
Secure RDS (Remote Desktop Services) Connections with SSL
http://technet.microsoft.com/en-us/magazine/ff458357.aspx
Configure Security Settings for Remote Desktop Services Connections
http://technet.microsoft.com/en-us/library/cc753488.aspx
Thanks.
Jeremy Wu
TechNet Community Support

HT201068 Updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is slow

I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

Most home routers running 24/7 are good for about 3years.. your TC has now managed to survive 6 years.. it is well and truly time for a replacement. Simple fact is, it should be dead by now.. so you are living on borrowed time whatever happens.
Why RDA would slow the wireless I am not sure..
Are you running Yosemite.. ?? I tend to point the finger at the OS rather than an application.. mind you if the amount of data going back and forth has increased.. what appears to be slower wireless might actually be something else.
Apple has reasonable wireless analyser built into the OS since mountain lion.. it is well worth using.
http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
I recommend doing a few things like short names, no spaces pure alphanumeric for everything in networks. Passwords also must comply. Apple made changes to network protocols since Mavericks but did not fix the names being recommended in the airport utility.. and still haven't which break their own rules.
And fix names for bands differently so you can force the connection.. plus setting channels.
However in a unit of that age.. it will have pretty weak 5ghz and that is what is important for high speed wireless.. Apple have hindered 2.4ghz since forever.

Recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH

recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH

Why can't you update your computer operating system ("desktop software")? What software would that be?

Scanner stops mid scan and troubleshooting says user cancelled

Scanner stops mid scan and freezes. Troubleshooting program says "user cancelled" during test, but I didn't touch system. All connections fine. uninstalled and reinstalled drivers. Restarted printer multiple times. Help!
This question was solved.
View Solution.

Both copy and paint worked. I'll use paint from now on. Cheers!
Alan Irvine

HT201068 I updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is having.

I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

Hey evebutterflies,
I see that you are having some connection issues with your Time Capsule. Are these issues only present when using Remote Desktop Admin 3.8? If so, you may need to review the information in the following article and see if this sheds some light on the issue:
Apple Remote Desktop: Troubleshooting Connection to Client Behind NAT Router
http://support.apple.com/kb/TA20780
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Remote desktop 8.0.14 (and prior) full screen RDweb session, screen pushed down by Mac Menu bar, mouse pointer on wrong position

Hi
On Mac OS X 10.10 Yosemite, there is a clear bug on the Microsoft Remote desktop app when
a) remoting into a Windows server that is set to display full screen
b) when you are logging in using a RDweb server aka RDS 2012.
After logging in to the remote server, the full screen representation of the server desktop has the following issues:
- The Mac Launchpad is still visible over the Windows desktop, making that part of the Windows desktop impossible to reach.
- The published screen is pushed down about 15 pixels. It is pushed down by the Mac's menu that also remains visible.
When I directly remote into the same server using traditional direct RDP (Not via the RDweb, gateway setup) the screen positions correctly.
I guess: Somehow the Remote desktop app (8.0.14) does not seem to get the message from the server that this is a full screen session? Is there some information that the connection Broker or Gateway is not passing allong to
the client?
I have replicated this many times. It is the same whether I connect to a 2012 server or to a 2008 server.
Bart

Hi,
For a try you can use URI scheme for the specified desktop screen or full screen and check the result. You can refer the following article for information.
Remote Desktop Client URI Scheme Support
https://technet.microsoft.com/en-us/library/dn690096.aspx
Apart if you have RD Gateway setup then you can try the option for RD Gateway to uncheck “Bypass RD Gateway for Local address” and verify result.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I have Remote Desktop installed,not by me,can't find and delete it

There are constant references in my logs to the Remote Desktop app. being used on my laptop. I didn't install it. I've done several reinstalls,but it comes back and wreaks havoc. I've lost a scholarship,several files,programs altered,settings altered. Any ideas on how to fix this??
Thanks, KM

I lost the scholarship from pages refreshing during end of semester exams. Pop up windows,mispelled telling me I don't have authority to access this site.Applications,like iPhoto being altered and files and pictures I've kept documenting my entire ordeal with this external interference on my computer. I can't hook up my 2nd airport express because of the interference.I try to reset my Airport express to factory settings,it wouldn't let me do it,even after physically resetting the router,finally after 4 days of no internet service,tried to program my AE offline,and did it. Then the phone rang.It was a computer tone,directly in the middle of resetting my router.The iTunes,which I have turned off,will be turned on remotely on my router and Leonard Skynard music will play thru my speakers for 4 hours.I can give you a thousand examples.How specific do you want me to be? What exactly are you asking me? My Antivirus will be updated and modified overnight,while it's turned off by me,to not update and never scan until I run it directly. This will happen while my laptop is off and my modem and router are unplugged and off. I have Apple Remote Desktop somehow accessing my computer,it started when the 7.4.2 Airport Express firmware update came. I remember I couldn't get the firmware to install for over a month after the update came out in june,'09. Thankyou KM

Remote desktop access with VNC and KDE

Hi,
I want to access from my win machine the arch linux one with remote desktop the KDE graphic interface.
I've installed xrdp and I can connect in the session :1 but not on the session :0 (the one one that allow you to control the real desktop)
I do not think with xrdp I connet to the session :0, do you know how can I do it?
thanks

thanks for your answer,
my need is very easy, I have my linux box in the living room and it is connected to the TV through HDMI.
I want to control it from my laptop, (that is on my knees) what I see on the tv without need to go till there (i'm lazy and the sofa is very confortable), mainly I want to play/stop movies and browse internet for add torrents to ktorrent.
And I would like to remove the keyboard and the mouse from the linux box (but this is not a must)
if there is a better way to do that, please tell me
thanks

Apple Remote Desktop, 2010 Mac Pro, and six displays

Under 10.8, we were able to operate a 2010 Mac Pro (MacPro5,1) with 2 x HD5770 video cards and 6 x LED Cinema Displays (the mini DisplayPort models, two of them via IUSB-powered Atlona DVI Dual-Link-to-mDP adapters, via Apple Remote Desktop.
Under 10.9 (currently 10.9.2), all the displays still work, but ARD is having significant heartburn: if it is able to connect with the ARD agent on the display syste, the display arrangement is incorrect, and no amount of swapping mDP cables, moving the displays around in the Displays System Preference pane, and/or rebooting appears to help. Oh, and the most recent end state, when I finally managed to get the menu bar on one of the displays on the top (physical) row (we have them arranged 2 x 3, in order to display 4096 x 4096 pixel movies of spacecraft data), flummoxed ARD completely --- it simply refused to connect with the display machine at all. (I can ssh into the display system and use a cabled keyboard and mouse as well, but that's not a long-term solution: we have to be able to operate remotely, as we did under 10.8.) Oddly, ARD works OK, if not perfectly every time, with the target system when it's only connected to four or fewer displays (regardless of whether they're connected to mDP ports or via the Atlona devices). The host ARD system is another MacPro5,1 with 24 Gbyte of RAM; the target has 96 Gbyte.
Reading the release notes for ARD 3.7.2, it sounded as though all our issues would be addressed, but alas, it is not so: we're still stuck with ARD trying to but unable to open a "Control" connection to the display system.
Does anyone have any experience, positive or negative, with a similar setup under 10.9 and ARD 3.7.2?
Is there any way to clear all the settings in ARD? I can't find any .plist files with client system-by-system info in them, and I suspect they are (appropriately) encrypted because they can contain passwords, or at least store the hashed passwords in encrypted fields.
Thanks in advance for any clues for the clueless.

Mac Pro
Date introduced
Original Mac OS X included
(see Tips 1 and 3)
Later Mac OS X included
(see Tip 1)
Mac OS X Build(s)
(see Tip 2)
Mac Pro (Mid 2012)
Jun 2012
10.7.3
10.8
11D2001, 12A269
Mac Pro (Mid 2010)
Aug 2010
10.6.4
10.7, 10.7.2, 10.7.3
10F2521, 10F2554, 11A511a, 11C74, 11D2001
Mac Pro with Mac OS X Server (Mid 2010)
Aug 2010
10.6.4
10.7, 10.7.2, 10.7.3 (Server)
10F2522, 11A511a, 11C74, 11D2001 (Server)
Mac Pro (Early 2009)
Mar 2009
10.5.6
10.6
9G3553, 10A432
Mac Pro (Early 2008)
Jan 2008
10.5.1
10.5.2, 10.5.4
9B2117, 9C2031, 9E25
Mac Pro
Aug 2006
10.4.7
10.4.8, 10.4.9, 10.4.10, 10.5
8K1079, 8N1430, 8N1250, 8K1124, 8P4037, 8R3032, 8R3041, 9A581, 9A3129
I expect your Hardware is essentially unchanged since the 2010 model, and should run the custom 10.6.4 they provided, or 10.6.5.
The "Full Retail" 10.6.3 is only 10D575, so it will not suffice.

Windows Server 2008 R2 Remote Desktop - The requested session access is denied

Hi, I have been using Windows Server 2008 R2 since it was released, and have 100 servers up and running. I configured Allow Remote Desktop on all of them and have been able to connect to them and manage them via RDP since then. I also have two servers configured as Remote Desktop Services.
That was up until yesterday. Yesterday afternoon I started getting the The requested session access is denied. I managed all Terminal services via Group Policy and have three users entered.
I am connecting to the servers via Windows XP SP3 and Windows 7. Both clients have been updated to the latest Remote Desktop Services client.
I have been searching for the answer, and I am not finding it.
I have also tried KB954369 without any success.
Thanks,
Brian

Ok, from my trials and tribulations and discussions with Microsoft I have identified the following;
Assumptions;
A. My terminal server is in domain widget
B. All the users are in domain contoso
1. I had the Terminal Server configurured with a specific Login, which would launch a specific application only and not give them any desktop functions. Wiht this configured this way, I get the error I wrote about.
2. If I turn the specific login off, then I can login normally and perform the functions as Administrator that I need/want to do.
3. Microsoft said to configure the Terminal Server with Single Sign-on. I did as instructed and went thru all the steps, however because my terminal server is in domain widget, the users get prompted twice each time for login. Once on the website, and then again as the application launches. Microsoft said that the users needed to Remote Desktop Client 7.x or the self-signed certificate that I have has to be included in the domain contoso certificate authority so that they will not be prompted for the second sign-on.
4. Conclusions - I need to have a chat with our enterprise security team about including the self-signed certificate in the contoso certificate authority. I need to also work on my RDWeb website so that it meets our company standard look.
Here are the links that Microsoft provided;
http://technet.microsoft.com/en-us/library/cc772108(WS.10).aspx
Enable RDC Client Single Sign-On for Remote Desktop Services
http://technet.microsoft.com/en-us/library/cc742808.aspx
Blogs -
http://blogs.msdn.com/rds/archive/2007/04/19/how-to-enable-single-sign-on-for-my-terminal-server-connections.aspx
http://blogs.msdn.com/rds/archive/2009/08/11/introducing-web-single-sign-on-for-remoteapp-and-desktop-connections.aspx
http://blogs.msdn.com/rds/archive/2009/06/05/publishing-in-windows-server-2008-r2.aspx
http://blogs.technet.com/pfe-ireland/archive/2008/09/05/windows-server-2008-terminal-services-presentation-virtualisation-and-windows-xp-clients.aspx
I hope this help you in your troubleshooting.
Brian

Remote Desktop stop working in Windows XP SP3

Hello All,
We have terminal server (Windows Server 2008R2) and it is working for everyone without any issue. There is windows XP SP3 PC, which suddenly stopped working and now it is unable to connect to terminal server. Even it can't remote desktop to any computer.
I have tried to update the RD client on this computer and disabled the firewall but nothing worked so far.
Someone please help me to fix the same.
Thanks, Manoj

Hello, What did you do before windows XP stopped working?

Remote Desktop Client for Mac and SSO

Hi.
We have RDS Deployment (Windows Server 2012 R2) with RD Connection Brokers, RD Session Hosts and Web Access.
Windows clients log on without any issues, credentials must be entered only once (Single Sign On).
But Mac clients must enter their credentials twice (on CB and SH).
Does Remote Desktop Client for Mac support SSO and if it does, what special settings are required?
Mac users use Microsoft Remote Desktop 8.0.13.

Sorry, I have missed important detail. This problem appears when I open .rdp files.
Really, if I create connection and save my credentials, I will not enter credentials. But in this case I can't specify Collection
(loadbalanceinfo:s:tsv://MS Terminal Services Plugin.1.SomeCollection - parameter in .rpd file).
In my case, I open .rdp file, connect to RD Connection Broker, log in to RD CB, RD CB redirects me to RD
Session Host, I log in to RD SH (enter credential second time) and now I connect. In this chain could be a RD Gateway.
When I connect to the same farm with the same .rdp file from Windows client, I have enter credential only once (SSO works).
So my question: Does Remote
Desktop Client for Mac support SSO? I know that SSO require CredSSP, is it implemented in Client for Mac?

Remote Desktop Connection Times Out With "Can't Connect" From One Specific Computer Only

This is an odd one... I manage several servers from this computer. This particular server, 2012 Essentials, won't allow for remote desktop connections to either the server or attached workstations. I can get into the server's remote web page but when I
attempt a remote desktop connection, it hangs on "Initiating remote connection..." and then times out with the error response that remote desktop can't connect. But... if I attempt the same connections from any other computer, I am able to get in
and utilize remote desktop. Does this mean that there is a certificate issue with the computer unable to connect and if so, how does one remedy this? Or is it some other issue? I've attempted everything within my technical ability to no avail. Any suggestions
are greatly appreciated.

Hi,
Before going further, would you please let me know the RDC version that used in the problematic computer? Was it the same with other computers?
Please temporarily disable firewall and then check if this issue can be solved. Based on your current description, it’s hard to say the root reason of this issue.
So, I suggest that you should check relevant log files and get some clues. It will help us to narrow down and solve your issue.
Hope this helps.
Best regards,
Justin Gu

Remote Desktop stopped mid-session and can't reconnect

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