Removing and installing iTunes

Help! I cannot remove my older version of iTunes.  I tried to download the new version direct from the website, but was unsuccessful to install it.  What do I do?

@roonieMoe,
Hey but somehowi can'tfind the ituneson the control panel.What should I do?
Nejaelbloomwebmaster, teacher
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Similar Messages

  • HT1923 Removing and installing iTunes for Windows 7

    I can no longer open my iTunes.  Shows "Window Error 126."  MSVCR80.dll is missing so need to reinstall.  If I uninstall then re-install, will I lost all my playlists, downloads and purchases on my computer?

    No.

  • Have to Keep Removing and Installing Itunes to get Devices to work

    Mac OS X 10.6.3 Snow
    Each time I want to use iTunes, I have to uninstall it and reinstall it - why is that?

    With that one, Jess, I'd try the following document:
    [Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart|http://support.apple.com/kb/TS3540]

  • 5th generation ipod not detected by my windows xp.  works fine on other pc.  performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?

    5th generation ipod not detected by my windows xp.  works fine on other pc.  performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?

    I have a similar issue - my iPod nano connects and is visible in Device Manager yet invisible in My Computer and iTunes. I've tried everything I can possibly think of to try and solve this myself, all in vain.
    Mine is a nano 4G. I've been using it for quite some time without the slightest problem. I have been using WINAMP instead of iTunes to manage my darling nano.
    Then, one fine day I bought a new computer and the nano would not show up in My Computer, though the nano display shows "Do not disconnect". On my old computer it worked (and still works) absolutely fine with win XP as well as with win7 (the later I currently use on my new/problematic computer, which I bought last summer and that's how long I've had this problem).
    Of course, after several first attempts I gave up and installed iTunes. I've tried using the Apple support article "iPod not recognized in 'My Computer' and in iTunes for Windows":
    - reset
    - fully charged,
    - cable works fine on two other computers
    - in normal or disk mode makes no difference
    - tried to find anything useful in the diagnostics mode
    - reinstalled iTunes several different times since then to the latest version
    - I've unplugged every other USB device except for my mouse and keyboard and tried several different USB ports on my motherboard (USB 3.0 and conventional), as well as trying different USB- related options in my BIOS.
    - I've never used any Mac with this ipod
    - I've tried fiddling with the win7 Services by stopping and restarting them and of course
    - uninstalling the iPod drivers in Device Manager. After such an uninstall the ipod would automatically be recognised and "ready for use", i.e. being invisible in My Computer.
    - Attempted to find any possible third-party conflict with msconfig or the possibility that my ipod is being confused for a network drive (for which I've disconnected my HDD, leaving only my SSD with the OS).
    Sometimes, iTunes would note that iPod service (or something, can't remember exactly) failed to install properly and asked to try and repair it. I would click YES! and voila - no change! The ipod would rarely show up in iTunes on my problematic computer like this:
    iTunes would warn me that the nano would need restoring so I would try and do it on my haunted machine upon which iTunes would freeze like you seen in the picture.
    Despite this, I've updated and restored the nano on my father's computer to the latest version without any problems. This though, did not solve my problem in any way.
    I can load music to my nano through my old computer (which for me is a real pain and hassle) and the gadget works normally in terms of its disconnected functionality.
    I've taken my nano to the local service for repair and they said it was fine. Mercifully, they didn't charge for the diagnostics service (gee, thanks for not ripping me off!).
    Here are two screengrabs from my Device Manager
    and Devices and Printers screens on my comp:
    That is my sad story as far as I can remember. It's most likely something with the drivers or something along those lines though I'm out of ideas at this point.
    If you think you have any idea PLEASR HELP, I'M DESPERATE!

  • After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • I am trying to download and install itunes on windows 7.  The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help.  Thanks

    I am trying to download and install itunes on windows 7.  The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help.  Thanks

    You can try using this tool to first remove all traces of Reader from your computer:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, you can download the full offline Reader installer from
    http://get.adobe.com/reader/enterprise/
    After downloading, restart your computer and run the installer before doing anything else.

  • I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version.

    I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?

    Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
    Do the SFC /SCANNOW again.
    If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com.  Install, update virus definition then perform a full scan.  Remove if it did find some viruses or trojans.  Restart computer.
    Back to regular windows, do the SFC /SCANNOW again.
    If that doesnot work, check to see if your Hard drive has errors or bad sectors
    GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
    Choose "Tools" tab and under error checking, click "Check Now".
    Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
    Restart windows will perform the above task to fix errors  This may take hours depends on how big is your Hard Drive
    Good Luck!!.

  • Every time I try and install iTunes 9.2 my laptop freezes up

    Every time I try and install iTunes 9.2 my Acer Aspire 5920 freezes up when the install gets to registering iTunes Automation Service. I am running Windows 7 Ultimate. I have the iPhone 3GS 32 GB, with the new iOS 4 OS. Since I have the OS upgrade I can't get update my iPhone without 9.2. In the past I have had problems getting iTunes to update but have always been able to go back to an earlier version but now with iOS 4 that is no longer an option.

    For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Downloading and installing itunes 6

    After receiving an upgrade notice from iTunes I downloaded and installed iTunes 6. When I attempt to run it, I continue to get a message,"QuickTime version 7.0.2 is installed, iTunes requires QuickTime version 7.0.3 or later. Please reinstall iTunes." I attempted to reinstall and was given 2 options: "Repair" (reinstall all program features installed by the previous setup) OR "Remove" (remove iTunes). I selected "Repair". After doing this I continue to get the same message about QuickTime 7.0.3 and to reinstall iTunes. Should I select "Remove" (remove iTunes)? And if I do will I lose my library of downloaded songs?

    hi ta48!
    QuickTime version 7.0.2 is installed, iTunes requires QuickTime version 7.0.3 or later. Please reinstall iTunes.
    hmmm. for that one first try a careful standalone QT 7.0.3 install.
    download and save a copy of the standalone QT 7.0.3 installer to your hard drive. (we'll run the install from there rather than online.) switch off any antivirus and antispyware applications prior to the install.
    Quicktime 7.0.3 Standalone Installer
    if you get an error message on the standalone, let us know what it says. (include error message numbers if you're getting any.)
    if the install goes through, will your itunes open properly?
    love, b

  • HT1923 I cannot uninstall apple mobile device support.  I am following the instructions for removing and reinstalling itunes but now stuck.  Please help.

    I am following the instructions for removing and reinstalling itunes because I had a "msvcr80.dll missing from your computer" error.  I have uninstalled itunes and apple software update but the next one in order "apple mobile device support" will not uninstall.  According to the instructions, that one has to be removed before I can do the rest.  Would love any help I can get.

    Hello and thanks so much for your quick reply. I am at a standstill, because I have done those things already and it has not worked. The repair install procedure seemed to take place quickly, but the same thing happened again when I tried to uninstall it the program after that.... It seems to proceed, then the progress bar goes backward, and there it still is!
    When I downloaded the Microsoft Fixit program and asked it to uninstall the Apple Mobile device Support, it started but then got stuck and I had to shut my computer off, as it froze everything up!
    I'm hoping you can help..... This seems to be a problem with the new version, and it's frustrating, because I can't use Itunes on my computer at all till we find a solution.
    Perhaps if I try to restore my computer to before the Itunes 11.1.4 uodate?
    Thanks so much for your help,
    Shirley 261

  • HT1923 How to uninstall itunes 32 bit and install itunes 64 bit on windows vista 64

    I installed 32 bit version of Itunes by mistake on a Windows Vista 64 bit computer.  I have lots of items in my Itunes library.  Can I uninstall the 32 bit version and install the 64 bit version without loosing my Itunes library?

    Yes you can without losing your music. Here is a link to a good website that helps people install and / or uninstall iTunes properly. It can keep you from going completely nuts if you are running into any problems trying to install, reinstall or uninstall iTunes! You can find step by step instructions there to help you if you can't remove or install iTunes for any reason or if it got corrupted somehow. It also has other reference links that have helped a lot of people from going completely nuts with iTunes problems: http://HowToUninstalliTunes.com

  • TS1538 I cannot sync my iPhone 3GS after upgrading to a new computer and installing iTunes

    i am trying to sync my iPhone 3GS to a new computer. I downloaded and installed iTunes and copied over the iTunes folder into My Music. Unfortunately iTunes on the new computer does not recognize my iPhone.
    - The old computer was running windows XP OS 32bit. My new computer is running Windows 7, 64 bit.
    - I have installed iTunes on the new computer. Windows OS recognizes the iPhone but iTunes does not. I have uninstalled and reinstall iTunes a few times now. On one reinstall, i recieved the following messages:  "an iPhone has been detected, but it could not be identified. Please disconnect and reconnect the iPhone, then try again".  Upon trying again, i recieved this message: "iTunes could not connect to the iPhone because an invalid response was received from the device".
    every other time, nothing happens other that Windows prompting that the iPhone is detected. Any suggestions appreciated.
    thanks, Singletrack200

    Made a new folder and that solved my problem

  • How can i save my individual playlist on itunes on my external hard drive because i want to buy a laptop and install itunes and move all my music and playlist thats on my desktop to my laptop and almost all my music is from a bunch of cd's i own

    how can i save my individual playlist on itunes on my external hard drive because i want to buy a laptop and install itunes and move all my music and playlist thats on my desktop to my laptop and almost all of my music is from a bunch of cds i own

    Hello ryane84
    The easiest and most efficient way to copy your music is to follow the steps under the External drive section. Make sure that you have organized the iTunes library first before you copy it over. Then put the copied iTunes folder in the same Music folder on your computer.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Regards,
    -Norm G.

  • I have replaced my laptop and installed iTunes. When I try to sync my iPad or iPhone it says they are already linked to another iTunes library. How do I get back to my original library.

    I have replaced my laptop and installed iTunes. When iffy to sync my iPad or iPhone it says they are already linked to another iTunes library and will only let me transfer purchased items. How do I get back to my original library.

    Check out the solution found here.
    If you do a restore you will lose everything.  Some things will be backed up in iCloud but not everything.

  • Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didn't work. Does anyone know how to fix this?

    Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?

    Hi Beege140,
    I have an article for you that will help you address this launch issue with iTunes:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

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