Renewing present contract plan

I hope this is the right place for my questions.
My plan is AC SELECT FAM SHAREPLAN 700 with 3 lines. Contract ends on 02/03/11.
Can I renew this very same plan with all it offers?
Can I get different phones from the ones we have?
Can I do all this online?
I've gone online to my account and have done some research. As far as I can tell, I can renew my plan or go month to month. But I'm not certain about the phones. And I don't know for sure if "renew" means renewing my present plan or a new plan. Basically I want to stick with feature phones. I myself am pleased with my present phone. My family members need a different phone. And in another 2 years we most likely will go with a smart phone or whatever is available then.
We are happy with Verizon. It without a doubt has the best coverage! But we really, really don't need the "fancy" phones just yet.

Everyone has provided good answers and accurate answers - let me specifically address a couple of points:
NattyB wrote:
I hope this is the right place for my questions.
My plan is AC SELECT FAM SHAREPLAN 700 with 3 lines. Contract ends on 02/03/11.
Can I renew this very same plan with all it offers?As others have said, to continue with this plan, you don't need to do anything - once you have reached your contract end date, it will continue month to month indefinitely. It's basically the same plan as the Talk & Text Family Share 700 for 3 lines, and is the same price (unless you have a "special" deal) Talk & Text 700, 3 lines is $109.98. How does that compare to what you pay now?
Can I get different phones from the ones we have? Yes, you can upgrade; and if you go with a feature phone, you can likely keep your same plan, or they may switch you to the Talk & Text, but that's the same plan, and the same pricing as the America's Choice Select.
Can I do all this online? Yes.
I've gone online to my account and have done some research. As far as I can tell, I can renew my plan or go month to month. The only way you would "renew" your plan would be to upgrade the phones; otherwise you go month to month. But I'm not certain about the phones. And I don't know for sure if "renew" means renewing my present plan or a new plan. Basically I want to stick with feature phones. I myself am pleased with my present phone. My family members need a different phone. And in another 2 years we most likely will go with a smart phone or whatever is available then. When you upgrade to the smartphone, you will most likely be changed to the Talk & Text, or whatever the iteration is at that point.
We are happy with Verizon. It without a doubt has the best coverage! But we really, really don't need the "fancy" phones just yet.
The America's Choice plans also included the "CONNECT" option, which offered unlimited DATA on all lines for the multi-media, feature phones. That plan and option is no longer available, which is why people are being switched to the Talk or Talk & Text plans with an added data plan PER LINE rather than unlimited on all lines.
Hope this all makes sense...

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Renewed my Contract Based on Misinformation From Verizon Reps-Any Recourse to Get Out of Contract?

A few months ago (February or so) I renewed my contract with Verizon and got an iPhone 4S as my previous HTC phone up and died. I knew I was going to be moving to Canada for awhile and so I made sure to ask a lot of questions about their Nationwide+Canada plan and what phones would work in Canada before making any plan or phone purchases. From that point on I was fed different information from every rep I talked to in store, online via chat, and via e-mail. The online rep told me that CDMA phones wouldn't work in Canada so I had to get the iPhone 4S rather than the Galaxy Nexus, which was the phone I was originally interested in. Found out later that's not true—CDMA phones do work in Canada (at least in the part I'll be in; there are some more rural areas where they don't work). That rep also told me that my grandfathered-in unlimited data plan would work in Canada and all I had to do was pay an extra $20/month to get voice and texting coverage in Canada. So, I got the iPhone in the store and renewed my contract based on the information the rep gave me.
Came to find out later that you need a separate global data plan to get 3G coverage in Canada, which is $25 for a nearly useless 100MB. This isn't made clear at all on the Verizon website for the Nationwide+Canada plan, and I complained about this plus the misinformation I received from the in-store rep, and all Verizon had to say was, "Sorry, but thanks for being a customer." When the time came to actually go to Canada, I switched to the Nationwide+Canada plan to get voice coverage for the time I was there, which I did in a different Verizon store. The rep in that store told me when I signed up that if I used more than a certain percentage of my minutes in Canada vs. the U.S., Verizon would cancel my plan, which is also not mentioned on the website anywhere that I found. She also said that I couldn't suspend my account for the entire time I'd be in Canada because it's longer than their suspension limits, although she admitted she didn't know how long the limit was off the top of her head and I couldn't find an exact number on the Verizon website.
So, I was fed a bunch of conflicting information from multiple Verizon reps that led me to renewing my contract. Do I have any recourse to get out of it? I'm really disappointed because I've never had trouble with Verizon until now.

Apparently I'm not the only person who's been fed conflicting information from various Verizon reps when it comes to coverage in Canada: https://community.verizonwireless.com/message/237079#237079
When I initially e-mailed Verizon about this issue, I told them that if their own employees don't understand what the company offers, then how are the customers supposed to understand?
It just doesn't seem right to have to pay the ETF when I only renewed my contract because I was given incorrect information by more than one rep. If I'd been given the correct information, I wouldn't have gotten a new phone that required a new 2-year contract.

Is there a way to purchase creative cloud without a ever renewing yearly contract?

I graduate in about 6 months and need cs6 master suite but the terms of the contract say if I don't cancel, which may be hard because I will be joining the military, that it will be renewed automatically and I am wondering if there is a way to avoid that. So as to avoid paying for a product that I am not using is there a way to purchase creative cloud without an ever renewing yearly contract?

Options are to sign up for a month-to-month plan, or you can purchase a 3-month redemption card from a reseller like Amazon.

Were people aware of a fee to renew your contract in addition to the bill and regular fees?

Just received my first bill after renewing my contract for another two years. Big mistake! I was stupid to think Verizon wanted to keep long standing loyal customers especially since the trend seems to be moving to prepay plans. I thought they would hold on to those of us locked into another two years but now they charge an additional 30 dollars just to renew your contract! I asked about it and could get no answer, just that they had been doing it about a year and a half now. Well this is the last time I will be locked in to a contract with them and these sneaky tactics. If they would at least be upfront about it and inform customers but they don't admit or inform anytime when its costing the customer money. I find it very deceiving and dishonest to just add fees without so much as an explanation. I am extremely disappointed, I thought Verizon was trying to increase customer satisfaction. I guess its naïve to think that way in this age.

Bobby, I'm not slamming you at all with this but just showing a different point of view. As far as using the upgrade fee to offset system upgrades etc... That is really a cost of doing business and is usually built into the base monthly fee we are charged because over the last 14 years or so, you have made many system upgrades, including the 3G network and now the 4G network and there was no fee in upgrading to 3G. As far as the workshops go, I have been to two of them and walked out early on both as they were really not productive or for the most part accurate. That said, some of the workshops I can see as being useful to new users of a smart phone etc...
Now don't get me wrong, Verizon can and will run their business the way they want to and if that includes passing the cost of the 4G infrastructure off to the end user, so be it, It then leaves the choice of carrier to the end user and most of us will remain with Verizon because of the service itself.
To the OP's point though, they are claiming that they were not aware of the fee and it was never disclosed to them which is an issue and also appears based on the way the fee was billed that it was a third party reseller and not a corp store. Verizon does a very good job of displaying the fee and it showing on any paperwork generated in the corp stores. They are not however that good at telling customers about it and try to dodge around it in most cases. Third party stores however do NOT always tell you about the fee so it is a surprise to the end user and then they go back to the third party and complain and are told it is something Verizon does or yes you will pay it now but Verizon will credit it back after 3 or 4 payments are made (which is not correct) etc...

Renew my current plan

I currently have the Unlimited Talk, Text, and Data If i renew my contract will I be able to keep my current plan or will I have to choose a new plan?

pw303 wrote:
I currently have the Unlimited Talk, Text, and Data If i renew my contract will I be able to keep my current plan or will I have to choose a new plan?
That is a good question. According to Verizon it is supposed to not be an option if you do a subsidized upgrade with them. However, there are people reporting that they went on the website to do an upgrade and the option to keep their existing unlimited plan was there, and they could choose it. You could go and walk through the upgrade process online to see and you should be able to stop the process before it goes all the way through to see if that option is there for you.

How do I renew my iCloud plan?

I received an e-mail about the expiration data of my Storage Plan.
Dear "Costumer Name",
When your complimentary iCloud storage upgrade expires in 6 days, your iCloud storage will be automatically adjusted to the free 5 GB plan.
You are currently using "X" GB of storage. iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working on September 30, 2013, unless you reduce the amount of storage you are using or purchase a storage plan.
For more information, see this article.
The iCloud Team
I tried to renew my Storage Plan, but it is impossible as presented by the iCloud Manager in System Preferences. The only option is to go up and pay US$100.00, which I don't need or downgrade the plan. I'm just using half of the space, so I just want to renew the same Storage Plan that I current have.
Please, can someone help me?

If you wish to continue your current storage level, the instructions are here:
http://support.apple.com/kb/HT5527
Scroll down to 'How do I purchase my current plan?' and expand the section applicable to your computer or device.

I'd really like to renew my contract but I can't.....

My contract expired back in March. My pre-paid line rental ran out in November. I had a look around and I decided to contact BT to see what offer I could get to renew my contract for 18 months.
I spoke to Craig from the retentions department back on the 8th October. He was very helpful and said that he could reduce my current monthly bill to £20.65 for unlimited Inifinity1 and unlimited calls. I had some more research to do so I told him I would think about it.
I spoke to Colin (not from retentions) on the 18th November to try and take up Craig's offer. However Colin could not do that deal as he was not in the correct department. He said he would leave Craig a note and Craig would call me the next day. This never happened and I forgot about it.
Yesterday I got an email saying that my free caller ID was about to expire but I could get it for another 12 months if I renewed my contract.
I tried to do this just now. I spoke to Kirsty from the rentions deparment. The best offer she could do me was £29.35. I pointed out that I currently paid £22.35. I told her about the offer from Craig and said I would happily renew for 18 months at that price. She said that she was unable to offer me that deal anymore. I told her that Craig had specifically told me that the deal was available from the 1st December when new prices came into effect.
Please can someone from the retentions department contact me so that I can renew my contract at the price offered of £20.65.
I have been with BT now for 3 years and had the same HHB3. I asked about getting this replaced with a new HHB5 but was told I would have to pay full price. This seems unfair given they are given to new customers for P&P only.

Right then. I followed the advice. I rang the number and got through to another member of the retentions team. I had done my research before hand and I worked out that I can get the same package as I am on from TalkTalk for an average of £18.75 per month for an 18 month contract. If I was already a TalkTalk customer and I was renewing then I would pay £21 per month for the same package.
I'm not greedy I would have happily recontracted with BT for 18 months for £21 per month (equal to the non offer price from TalkTalk).
The lady I spoke to told me the same thing as the last call. The best they could do was £21.75 for unlimited Infinity and £7.50 for the calls. She also said that I could instead recontract for 12 months at my current rate. I asked if they would replace my creaking HHB3 with a new HHB5 in this case but she said they could not do this.
This left me with no choice - I asked for a MAC code which I should get within the next 5 working days.

Can an iPhone verizon prepaid phone be switched over to a contract plan?

I want to purchase an iPhone 4S from someone. She has a verizon prepaid iPhone 4S. Can I have it switched over to my contract plan?

I'm so happy you are interested in starting new service with us osproul. The iPhone 4S is an awesome phone and can be used for your post paid account. You can also request a port of the number by starting the process here http://bit.ly/qDhvBY . Here is a link to our pricing plans http://bit.ly/xdDajD . Please let us know if you have any other concerns.
KinquanaH_VZW
Follow us on TWitter @vzwsuppor

Contract Renewal - Entire Contract - Service Contract Management - SAP Library

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Hi
Renewal of contract.
Suppose for the line item 1, the contract is expired...then enter the same item as line item 2 and then GOTO - - > ITEM --> Contract Data...and enter the contract date
Bala

TS1398 i have recently bought an i-phone of a friend of mine after he renewed his contract, it is an i-phone 4, i cant get any service to my phone ,can anybody help

i have recently bought an i-phone of a friend of mine after he renewed his contract, it is an i-phone 4, i cant get any service to my phone ,can anybody help
it has been unblocked i think

Do you have an active sim card in the iphone?

Can I renew my contract early?

So my phone is almost completely shot(I have to insurance for it) and I really need a new one. My upgrade date is 4/5/11, but I really don't think I can make it last that long. So I was wondering if I could still renew my contract before it's over? I know you used to be able to, but I have no idea if you still can now.

Kyllle wrote:
After asking in store, calling twice, chatting with an online rep 4 times, I finally sent an email about it and was called the next day by a Verizon rep who said I could upgrade today.
So I ordered it and its coming on Wednesday!
Now, my ugprade was originally on March 5, so it wasn't as far as yours, but it's definitely possible to get it moved up somewhat. Don't listen to the reps that tell you it is "locked into the system," what they really mean is that they have to have their supervisor move up an upgrade. I hate to wait about an hour for the rep to get my upgrade approved by her supervisor, but she got it.
Congrats on getting it moved up. My upgrade is the 24th, this Thursday, and I can't even get it moved up. I've talked to 6 people now about it, both calling, and chatting with reps online. I emailed yesterday and haven't heard anything back. I even went into a Verizon store just 2 hours ago to test out different phones and the reps would not move the date up even though I was willing to purchase a phone then and there if they did. It's hit or miss, I suppose

Renewing my storage plan

I have been sent several email reminders that my current 20GB plan ends on the 30th Sept and will revert to the standard 5GB on this date. I have tried to renew the 20GB plan but it won't let me. When I try to manage my account it shows me that my current plan is 20GB with an option to upgarde to 50GB. The 20GB box is already ticked but the "Next" button is greyed out. the message reads "Buy More Storage: You will be charged immediately and each year until you change or cancel your plan".
Does this mean that my current plan will automatically renew on the 30th Sept and don't have to do anything?

Hi Roger,
Thanks for your reply. I have already followed this link and gone through the process. The problem is that with my current 20GB plan ticked the "Next" button is greyed out, so I can't go any further. I've added a link below to my dropbox of a screen shot I have taken.
https://www.dropbox.com/s/lh8vppvf5k2x07i/Screen%20Shot%202013-09-23%20at%2018.0 2.58.png
In the screen shots in the instruction their screen shows the ability to downgrade as well as upgrade and the "Next" button is live.
Many thanks for taking the time to help.
Jon

HT201238 How i can do to cancel a renewal my storage plan.

How i can do to cancel a renewal my storage plan ?

Please can you tell me how I How i can do to cancel a renewal my storage plan. cancel the renewal of the next storage plan. Because I dont want to pay every year and I am not using my phone. Thank you in advance

How do i renew my contract and upgrade my cell phone

first things first: YOUR WEBSITES SUCKS IT IS LIKE GETTING CAUGHT IN A MAZE. all I want to do is renew my contract AND UPGRADE MY PHONE. I AM NOT ASKING YOU TO CHANGE WATER INTO WINE. WHO INSTALLED YOUR WEBSITE? I JUST WANT RENEW MY CONTRACT and upgrade my phone to GALAXY S4. YOU THINK YOU CAN HANDLE THIS ORDER???
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

definitions...
Verizon considers an "upgrade" simply to be purchasing a new phone at a discount when signing a new 2 year contract. It doesn't have to be a "better" phone, it simply has to be a "discounted purchase".
If you use one definition of a term and the entity making the sale uses a different termination, of course there will be disagreement. You have to use the definition Verizon uses to make any sense.
Not everyone wants a "better" or "more advanced" phone. Sometimes the phone they have has more capabilities than they want or need yet they STILL want to purchase a new phone at a discount. Verizon does not want to alter their marketing for EACH different reason someone may have for purchasing a new phone and therefore uses the SAME term for ALL discounted purchases when signing a new 2 year contract.

Will I lose free storage by renewing iCloud storage plan before Sept. 30th?

A former MobileMe user, I just received the emailed reminder that my free 20 GB additional iCloud storage will end on Sept. 30th. I'm presently using 17 GB, so I want to continue my 25 GB plan.
My question is: If I "Purchase Current Plan" before Sept. 30th, will the purchased plan not begin until that date and thus not expire until Sept. 30th of next year OR will the purchased plan begin immediately on the date of purchase; i. e. would I be wasting money by purchasing now instead of waiting until the end of September?
I could find no answer to my question in iCloud's email or in their linked "For more information" article.
Don

The mystery continues. Here's what I get when I go to "iCloud > Manage > Change storage plan:"
When I saw that, I thought "Fine, they'll automatically renew and charge me on Sept. 30th."
However, when I go to "View account," I see this:
I suppose iCloud will automatically renew and charge me, but it's certainly not clear from their email, from their "For more information" article or when I view my account in System Preferences.
My view in the blue "20 GB" screen shot might be different from the one in the Tech note because I signed up for the 20 GB plan last year. I think it was before they announced the free 20 GB for MobileMe users. I clicked to purchase the plan but was not charged the $40. Obviously, though, I was entered into the 20 GB automatically renewing plan.
But why then did they just send me the email saying:
As a thank you for being a former MobileMe member, you received a 20 GB complimentary storage upgrade when you moved to iCloud. Your upgrade expires on September 30, 2013.
When it expires, your iCloud storage will be automatically adjusted to the free 5 GB plan. Note that you are currently using 17.38 GB of storage. If you exceed your storage plan on September 30, 2013, iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working.
To continue using these iCloud features without interruption, reduce the amount of iCloud storage you are using or purchase a storage plan by September 30, 2013.
Only Apple knows....
Thanks to you and Kappy for your responses.
Don

Renewing present contract plan

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