Replacement Macbook Pro - experiences?

Hi guys,
I will receive a replacement MBP retina 13".
The hardware comes as:
          • 2,6 GHz Dual-Core Intel Core i5  (Turbo Boost up to 3,1 GHz)
          • 8 GB 1600 MHz DDR3L SDRAM
          • 128 GB PCIe Flash
Do you think it will be the late 2013 model?

Apple tends to be well stocked in service units for models going back many years, so only very rarely would they not have replacement units.  Sometimes, sure, it happens, and then they will take the next model up that they have, not necessarily the very latest or newest though (but it must be equivalent to or better than the original device's specs).

Similar Messages

  • Transferring data from external hard drive to new replacement Macbook Pro...

    Hello,
    Apple have arranged to give me a replacement Macbook Pro due to faults with hardware on the one I am currently using. I will be going to pick up the replacement Macbook Pro tomorrow morning.
    As a complete novice I just wanted to check that I have backed up the data from my current laptop onto my Iomega external hard drive properly, as I am slightly nervous about losing all my work and not being able to transfer all my files onto my new Macbook Pro tomorrow.
    I did a back up using time machine earlier today which took quite a long time and seemed to go successfully. Is this the right thing to have done to save all data from my current laptop onto the external hard drive?
    Will transferring data from the external hard drive onto my new Macbook Pro be a simple task?
    Will I have to reinstall all my software such as Logic and Pro Tools? Also will my preferences and settings for music software be changed?
    I'd greatly appreciate any advice.
    Thanks,
    Deena

    Well it's like this.
    If your problem on the Mac didn't affect the software or the TimeMachine backup, then restoring from that using SetupAssistant (when you first set up a new Mac it will ask you to restore) should go fine.
    HOWEVER, if there are software issues on the Mac that also transferred to the TimeMachine drive, that will only transfer them back onto your new computer.
    You can't very easily just pick out the things you want to restore from TimeMachine with, it doesn't give that fine detail of control, and if it's really messed up, it might not restore anything at all.
    The golden rule of backups is to maintain two separate and easily accessible hardware copies of your data off the machine at all times.
    Since you don't know for sure if the TimeMachine restore is going to work as intended, and your only other source is going to disappear, I'd advise a additional backup of your Music, Documents, Pictures and Movie folders etc., to another regular external drive via regular drag and drop copy methods.
    The operating system and programs can all be reinstalled from fresh sources on the new machine, provided you have the AppleID and password, license codes for your programs, email passwords and any other necessary information to re-establish the license on the new machine.
    (In some cases licensed software HAS NOT transferred to a new machine with a TimeMachine restore and had to be reinstalled)
    Some times you have to contact the developer or "uninstall" the licensed program so it sends a signal to their servers that the program has been removed, else your license code may not work on the new machine.
    You might decide the new machine would be better off with a fresh install of your programs that you know are 100% compatible with Lion etc., leaving a lot of older stuff you installed over the years off the new machine, if you restore from TimeMachine, you don't have this option. You pretty much get all the crap along for the ride,
    If your new machine gets all crapped up, then restoring Lion is going to going to be a tough challenge, as you need a strong reliable Internet connection to download a fresh copy of Lion from Apple servers (no more disks). Once you do that, then somehow you have to use third party software ($$) to cherry pick your files out of TimeMachines trap. More headaches than you anticpated, and likely a charge by a specialist.
    So I'd advise another hard drive with a copy of just your files, just in case a crap-up occurs
    You can restore Lion yourself if it craps up, install programs from fresh sources as you know how to do, use the old license codes and then return your files manually exactly back into their same Music, Pictures, Documents, and Movies (etc, not Library) folders as before.
    The key to this manual method is to make sure to use the same user name as before, so all your file location data pathnames retained by program files like iTunes to where the songs are located on the drive, are matched. Once you open these programs and restablish the links in OS X, then you can move them around.
    Some tricks, if you use iPhoto, you can right click "show package contents" and inside is a folder with your Originals, copy that out and you can reimport your pictures into the new iPhoto Library on the new machine.
    So use TM if you dare, but prepared to do things manually is my opinion.
    TM restores have not been all that reliable or dependable, the more messed up your machine is, the worst the restore seems to be.
    Good Luck 

  • Do i have to charge my replacement macbook pro batter for a certain amount of time before using the computer?

    do i have to charge my replacement macbook pro batter for a certain amount of time before using the computer?

    First, if you have a Late 2008 or older MacBook Pro, you should calibrate the battery, as the battery for these MacBooks don't come precalibrated > http://support.apple.com/kb/HT1490?viewlocale=en_US&locale=en_US
    Then, the battery should come charged, so use it until the battery percentage is low, and then, charge it. You can use your Mac while your battery is being charged, and your MacBook will stop charging the battery when your battery is full, so you can unplug it at any moment

  • Replacing Macbook Pro Retina 13-inch Mid 2014 glass

    Dear Apple Community,
    Today, I accidentally scratched my not so long ago purchased Macbook's screen. The scratch, although pretty deep, is about an inch long and located on the edge of the screen ( so it's not on the actual display - it's on the black area). The display itself remained undamaged. However, I would like to have it fixed by replacing the glass.
    My question is the following - am I likely to get the Genius Bar to fix it without having to pay for replacing the whole screen? I am aware that it's accidental damage and my extended warranty does not cover it. I do not want to attempt replacing the glass myself. Alternatively, should I go to some shops providing such services?
    I have no experience in fixing Apple hardware and need advice. Unfortunately, I visited my local Apple Store earlier today and they do not have any appointment slots in the near future. I want to get some ideas, I don't want to be hung up on it just waiting for the appointment for God knows how long. It is quite upsetting.
    I would be very grateful to hear some suggestions.
    Thanks.

    Illustratorはcc2014、OSのバージョンは10.10.1です。
    外付けのディスプレイはEIZOのフレックススキャンなんですが、EIZOさんに電話して聞いてみたところ
    そのような問い合わせは他にナイとのこと。
    Illustratorの画面をMacBook Proから、フレックススキャンに持っていくと
    ニジムというか、、ボケるというか、、線がクリアに表示されず、ガタガタで。。。
    とてもフレックススキャンの方では作業できません。
    MacBook Proでの表示は鮮明です。
    他のソフトの表示は、アドビの他のものも含めて、どちらに持って行ってもキレイです。
    なかなか時間がなくて、仕方なくMacBook Proで表示させてIllustratorの作業をしていますが、
    アドビさんに言わせると、トラブルシューティングのB,C,A,Hの順にやってみてと言われました。。
    (電話での対応って終わっちゃったんですよね?)
    一度アンインストールして、もう一度インストールするのも
    買ったばかりで怖いんですけど、、問題ないんでしょうか?
    よろしくお願いします。

  • Replace MacBook Pro fan with asymetrical rMBP fan

    Hello, I have an early 2011 MacBook Pro. I was thinking of replacing my current fan with the asymetrical one found in the retina MacBook Pro. I know that the fans have different connections, so I thought of opening the fan case and replacing the blades (putting the asymetrical blades into my current fan case). Do you think this is possible? I know it's a bit of an awkward hack, but the fans get kind of annoying when working with Final Cut.
    Thanks in advance everyone.

    Update.  I downloaded a nice free program called "Macs Fan Control" from MacUpdate. It shows me that I have two fans "Left Side" and "Right Side" and they are both running at the minimum RPM; the window shows Min RPMs as 2160 and 2000 (left/right), and the 'current' is 2161/2005 (changes all the time but very close to the minimum). Max RPM shows 5940/5499 (left/right).  "Control" is auto, meaning the program is not trying to control the speed.
    I tried setting the minimum below the values above (eg, I tried changing the minimum to 1,500) but it would not let me. I tried setting the minimums above the values shown, and it allowed me. There is obviously a 'safety' feature in the fan program to prevent slowing down the fans to a value below what is considered safe.
    I then installed the same program on my MacBook air.  I cannot hear any fan on my MacBook air, but - Macs Fan Control shows a single 'Exhaust' fan running at minimum value of 1200. If I press my ear hard against the bottom of the MacBook air, I can just about hear a faint, faint noise.
    So my theory now is - the fans are always running on every MacBook (Air, Pro, etc) - the issue is, how fast they run.  And, it would appear (from my MacBook Air experience) that the fans are generally quiet.
    I then used the program to speed up the left side fan; the noise grew significantly and was unpleasant. At 4,000 RPM it was a deep, throaty sound.  I then slowed it back down, and did the same to the right side fan; at 4,000 RPM it was a gentle 'whoosh' sound. SO ... this tells me the left side fan is messed up (bad bearings, etc).  I PRESUME the two fans are the same, and should sound 'similar'.  Would others agree with my assessment?

  • Replacement Macbook Pro 13" (2009) Feet

    Hi,
    Sorry to pry, but the feet from my Macbook Pro have slowly been disappearing so I went to the closest Apple Store to me (about an hours drive) to have it repaired after many phone to calls to local Apple Certified resellers who couldn't help me.
    When I got there, I asked about my computer completely underperforming and the 'Genius' spoke to me like a 10 year old.
    Then, when I gave up on finding a solution asked about the two missing feet and if he was able to repair them for me. He then continued to tell me that it is not something that usually happens, and because of this, would not be covered under my AppleCare that I purchased with my computer, that is still valid for another 2 years!
    He made out that I had purposely broken them off and charged me £25 for a replacement (later turned out to be £30 with VAT, which he failed to mention).
    I stupidly accepted to get it over with and so I could get out of there.
    I just wanted to know if anyone else agree's with the Genius or have had similar experiences? I think its absolutely ridiculous that I have paid to be covered, but seem to be covered for nothing,
    My AppleCare contract says I am covered for water damage - maybe it would have been easier and cheaper to just drop it in the sink?

    I just did all 4 feet on my 2009 macbook pro for $12.95
    Buy this kit from ebay...http://www.ebay.com/itm/New-4-Pack-Apple-MacBook-Pro-Feet-OEM-13-15-17-Foot-Repl acement-foot-Kit-/110982246250?pt=LH_DefaultDomain_0&hash=item19d70eaf6a
    You will also need a tiny cross head screwdriver and some superglue.
    Take the bottom panel off with the screwdriver (note where the 3 long screws go along the hinge line), stick the big part of the feet on the underside of the unibody then superglue the little caps on the top side of the feet with a drop of superglue (this is why you have to remove the panel).  Then there are 3 sticky covers that go over those caps (don't need one on the corner where the battery sits).  All together a 10 min job and as far as I can see these are identical to my other macbook pro feet.
    If you get the 4 part kit rather than the 8 part kit you just stick them on the bottom of your laptop... and they come off 2 days later.
    Easy, don't be scared to try it.

  • My MacBook Pro Experiences

    Hey Guys,
    Since theres a lotta negative and positive stuff flying around here about everyone's MacBook Pro issues, I thought I would post with some of my experiences.
    Firstly, whenever I got to buy something, I always research it a LOT and since this is the first Mac laptop I have ever bought, I made sure I did a LOT more!
    After a lot of reading, I decided that the upcoming 17inch at the time was not for me, (student after all so way out of my price range) and since the graphics memory wasnt a huge issue for me, I decided to look further into the 1.83GHz version of the MBP.
    As I'm a music student and I run a lot of applications like Logic, Reason, Ableton Live etc, processor speed is a small issue, but is not paramount as 95% of the time the devices I use such as Audio Interfaces will handle most of the stuff the processor normaly would.
    This then brought me to memory. Astounded by how much the Apple Store wanted to put an extra sim of Memory into the MBP (£140 for a 1Gig) I decided to look around. First port of call was Crucial (www.crucial.com/uk) and lo and behold, they had the same stick delivered for £114 - I could do with that £26 quid!
    Reading further, I found that Apple are nice and release some documentation on adding your own RAM to the MBP. This is helpfull, and means that I could actualy do it myself to get a REAL increase in speed for the machine.
    (1Gig of RAM and above is the real sweet spot for MacOSX Tiger it seems)
    So that aside I decided to order the 1.83GHz beast. I had to wait a while for some money to transfer from my acount, but in the mean time I rang the Apple store to find out some information about ordering the unit.
    The guy i spoke to was very helpful and emailed me with his details saying, as soon as I was ready to order I should email him back and he would phone me to complete the order. Very nice.
    I had to wait a couple of extra days for the money to transfer to my acount - it was going from one bank to another, but in the mean time I was able to email this guy back and have him reply with lots of details about my order and the unit itself.
    The day finally came to order the beast. My money had successfully transferred, and I was ready. I emailed the guy from Apple at 7am. At 7.40 he rang me and we started the order. (20minutes before the Apple store is supposed to open to customers)
    The order was simple, and I was able to obtain my student discount meaning I had the init for £1214.95 delivered. I also bought a mighty mouse as I'd had one before and they were great. The guy also informed me about the student diascount I could receive on the Apple Care plan. This meant instead of £279 it would cost me a mere £50 for the same thing. Bargain, and well worth it.
    The order was completed, and although the product did not arrive the next day as I'd expected I was informed by them that it would take slightly longer as they had some problems and had longer lead times at the moment. Ordering on a wednesday I wasnt holding out for getting it by the end of the week, but I actualy did!
    I got a phone call from home whilst I was out at my University saying that my package had arrived, but no one was home (DOH!) so they left a note.
    I furisly rang up the company, and found out if I could go and pick the unit up, to which they told me yes. I would be able to go and pick it up from Oxford. I was all but racing down the motorway on my way home, before I got another call from home, saying "The delivery guy came to the door and said 'i heard you were going to go all the way to oxford for this, so i thought i'd bring it to you on my way home'" how very nice!
    So my unit arrived and i rushed home to "play"
    The box was very swish, made it look lovely - typical apple design.
    Got it out and first thing I noticed were a couple of cosmetic damages to the front of the unit, on the keyboard, and to the right hand side on the speaker grill. Ignoring this I continued to boot it up and have a play.
    Setup was really simple, configured my network and user acount flawlessly, without the need to plug it on once.
    the mightymouse that also arrived that day and plugging it in during the setup process it simply worked. Lovely.
    In a couple of minutes everything was up and running, I was browsing the web, listening to music from my windows computers and typing an email to Apple about those **** cosmetic issues. :-P
    I have to say, I havent had any real problems with the heat issues. If you sit the unit on bare skin, maybe then it would hurt... but it's not burning hot, its warm.
    As for the noises, yea, it has made some, but to be honest, I can barely hear them most of the time unless it's deadly silent in the room, and when is it ever in my line of work as a musician :P If I want to get rid of the sound, I can simply open the Mirror widget and it goes, simple as that. I havent tried any of the hacks and workarounds that people have been offering around on here, because I havent found it a big issue yet.
    Screen problems - I hold my hands up right now and say that the ONLY screen problems I have found with my MBP is when I have used Windows on the machine. the rest of the time (In MacOS) it is FLAWLESS.
    I do have to say though, the resolution is lovely, being able to have so much desktop real estate is fantastic, and the DVI to VGA adapter is brilliant for when I want to show things off, or use a second monitor with the laptop.
    BootCamp - Afraid that someone might throw something Windows only at me one day at uni I decided to have a go with BootCamp on my box. Worked fantastically well. No problems whatsoever. (However I must add I almost never boot Windows on the machine just cos Mac OS is so useable for me!)
    My only one gripe is that the @ and the " keys are in the opposite positions from where I wouild like them to be. But who cares.
    I would highly recommend one of these machines to anyone who is looking at getting one... I have stopped using my desktop for good now. It's just pointless.
    I'm sure you'll love it
    Thats the end of my story.
    Really I just wanted another excuse to use this baby :P

    I just checked and I have a Week 14 model.
    The scratches - apple told me about the process for sending it back... waiting, getting a new one etc... and i said what about compensating me, as otherwise the machine is fine. They agreed to give me a case for the machine and £50.
    Thank you very much Apple!
    Heat - it gets warm, thats it. Not scalding. Warm. I can quite nicely put it on my bare legs and stomach if i'm lying down and its just "comfy" warm
    Whine... i had a VERY slight hi pitch noise, but as i mentioned, it's NOTHING really... can barely hear it. No one else but i can actualy hear it (my young ears) and i can fix it by running and then closing the Mirror app if its really an issue.
    As for anything else. It's perfection.

  • Replacing MacBook Pro hard disk

    Hi to all. I found on the web tutorials about replacing hard-disk on the MacBook but nothing about MacBook Pro! Is this operation very difficult or much more difficult that on the MacBook? Anyone is able to indicate me haw to do or a tutorial? I would like to replace my 80GB with a 160GB HD.
    Thank you to all of you!

    sorry I can't offer any direct advice. but I think the reason why it's easier and there is user info on how to swap out the drives in the macbook is because they are the first apple notebook to have a drive designed to be replaceable by the user, AFAIK. it's ironic, but the macbook pro is not designed with a user-swapabble drive, so that's prob why you're having trouble finding a guide to do it. also be aware that opening the machine voids your warranty. that said, I have heard of people that took their MBP in to a computer service place to have the drive replaced, so if you don't find out how to do it yourself, you could try taking it somewhere. btw, my grandmother came from varese..

  • Got replacement MacBook Pro from Apple and now CS2 won't work. Help!

    After a long story of woe, which is too long to get into now, Apple ended up replacing my near-dead two-year old computer with a new MacBook Pro. (Yay, Apple!) They imaged my old drive, and put it on the new computer, including the applications. I transferred over my CS2 Suite, but now I'm getting Space Monkey, and my Illustrator will start loading and then shut itself down. Since I got the original CS2, I've moved and moved and moved again, and the disks are no where to be found.
    Does anyone have any advice about how to get the CS2 Suite up and running again? Am I going to have to call Adobe and plead my case with them for a new install file?
    Help! I have so many files that I need to access.

    Your best option is to reinstall it, and if you don't have the discs you'll need to contact Adobe.
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  • Replaced Macbook Pro HD now "no battery available"

    Hey, all. I've searched the forums and tried everything I could find as well as taking my computer to an authorized Mac repair store and even they couldn't figure this thing out. But before I bring my computer in to the official Mac store downtown this weekend I thought I'd pick the brains of the forums and see if there was anything I hadn't tried.
    Here's the story so far.  I've got an early 2011 Macbook Pro 13" that was running slow since upgrading to Mavericks. Apple Store genius recommended I max out my ram and upgrade to an SSD. I upgraded the ram and it didn't help much. So this past weekend I bought a 500gm Samsung Evo SSD from a reputable shop downtown.  The owner offered to install the SSD for me for free so I said sure! I watched him do the installation and everything went exactly how I saw it done on the videos I watched as I had originally planned it myself. He was careful, put it on an static free, soft surface, and had no issues opening the case. He walked the battery connection out and then carefully removed the hard drive and replaced it with the new one. He also put my old hard drive in a case.
    When I got home and tried to turn the computer on, it wouldn't run on battery power. When I plugged it in, it started right up. Figuring it could be because I hadn't installed the OS on the new SSD I loaded Mavericks on it and all went well with the install. When plugged in the computer runs great! Starts up ten times faster and completes tasks faster as well. When I look at the Activity Monitor it's a big difference, in a positive direction. But it's still telling me "Battery Not Available."
    So I called the guy a bought it off of and he was perplexed as well and he went through it again, ran a diagnostic and found nothing wrong other than that the battery appeared to have failed. Before letting him do anything else to it, I brought it to an authorized Mac specialist for a second opinion and she also ran a diagnostic and found nothing wrong other than the battery failing. So I replaced the battery and it isn't recognizing the new battery either.
    Not being a computer genius I didn't know what else to do so I decided to put the computer back to its original state so to speak and reinstalled my old hard drive and original battery.  It made no difference with the battery situation. Even with everything back in its original place, it was saying "battery not available."
    I reinstalled the SSD and new battery so I could at least use it as a speedier desktop.
    I then went back to the forums, searching for something I could try and came across a thread suggesting to reset the SMC after some basic troubleshooting. Did the troubleshooting, didn't find anything and reset the SMC. Computer still showed "battery not available."
    So I called Apple Care and the rep I talked to said I had done everything he would suggest other than taking my computer into the Apple Store.
    And thus I'm here, before I have time to take it in this weekend, asking if any of you have any other ideas for me to try. If in the end it's a logic board issue that would make sense from what I've read, it just seems strange that the logic board coincidentally failed or was damaged during what appeared to be a routine install/upgrade.
    Thanks for any help and hope you all are having a great night.

    What was your ultimate resolution for this issue.
    I have the same thing going on.

  • Replace macbook pro hard drive

    I have a 15" macbook pro from mid 2010. My hard drive has crashed so I bought a ssd to replace my had drive. My problem is that I have replaced the hard drive and put in the os snow leopard software that came with my computer into my laptop. I tried to use my backing up but realized that it wont work since my computer was running os x Lion when it crashed. I am trying to start it up as a new laptop, but it wont give me that option according to apple I need some sort of program in my hard drive to do that. Does anyone know what that program is and where I can get it without going to apple?
    I don't have apple care.

    Have a look at the link below to see if it applies to you.
    http://support.apple.com/kb/ht4904
    When you were running Lion in your Macbook Pro - were you the legal owner?  Meaning, did you buy it?
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  • Is it possible to replace Macbook Pro Retina's battery?

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    The battery in the 2012 retina MBP is difficult to replace due to it being glued in place. See the iFixit teardown here: https://www.ifixit.com/Teardown/MacBook+Pro+15-Inch+Retina+Display+Mid+2012+Tear down/9462
    To have the battery replaced it really needs to be done by Apple either at a store or shipped back to them. Go here to see what your options are by country:
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  • Replace MacBook Pro & Mainstage with MacBook Air

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    I currently use my MacBook Pro for one purpose: to get a great piano sound on stage when I perform. I use a USB connection for the Keyboard/Midi and an external FW800 drive for the sample libraries. I would load the libraries on the 128GB flash drive on the MacBook Air.
    I believe a MacBook Air would suffice and give me everything I need. Any suggestions and/or advice would be greatly appreciated. Anyone currently doing this, please contact me with your findings. Thanks in advance...

    Hi Frank,
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  • Replace MacBook pro keyboard

    Hi,
    I have a Macbook Pro 15" (still under warranty) that I bought in the US.
    I am moving to France for a while and I'd like to change my qwerty keyboard to an azerty.
    I went to the Apple store today and asked if I could buy/order an azerty keyboard (so I could replace it myself). Apparently, I can't order it and I would need to let Apple do this for me if I don't want to void my warranty. I am fine with that but I am also wondering if I will also get the qwerty keyboard back? Will I also be charged to change it back? Or will that be covered by my warranty?
    Thanks,
    Benjamin.

    Hi Benjamin,
    Firstly welcome to the discussions.
    My suggestion would be that you simply ask them.
    Although this discussion board is run by Apple it is essentially a "peer to peer" help and discussion board, rather than a means of accessing Apple views on such things directly. You can't expect an official reply from Apple here.
    My own suspicion would be that you would be perfectly entitled to ask to keep the old keyboard, and I very much doubt that Apple would deny you this, assuming you pay full price for the replacement. In many parts of the world (not sure where you are) consumer affairs laws would actually make it mandatory that they did so if you requested it, unless you were provided with "trade in" pricing or somesuch.
    If/ when the time comes to change it back you will presumably be charged the necessary fee once again, minus the cost of the keyboard. It may pay you to "shop around" different Apple authorised service providers in such a situation.
    I'm afraid swapping out a keyboard in an MBP is far more complex than in things like the old iBooks, though, so don't be surprised if the fee is still substantial.
    But, as I said, your best bet is to approach Apple (or a local Apple Authorised Service Provider ) directly about these sorts of things. We can all guess here, but it won't be an answer "straight from the Apple's mouth"!
    Cheers
    Rod

  • Replacing macbook pro display

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    Perhaps if changing the screen is too expensive the I might get a new laptop instead, I just don't want to waste a perfectly functioning machine.
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    I just want to know how much is it.
    Call up an AASP or any vendor that sells Mac computer parts & ask for an estimate. Make sure they include the taxes & labor if you want them to replace the display.

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