Replacing/Exchanging my iPods (plurial!)

Hey everyone,
I have a question about who to contact about replacing my ipods. two years ago I bought a color display ipod photo (with my powerbook) and this past may it broke. So instead of getting it fixed, I opted for the cheaper route and get a nano. However this past week, the Nano has broke, out of no where and I don't know why. I'm quite upset about it, being that I use it every single day. So now I have two broken Ipods. It's past the 3 month replacement warrenty, but still under the one year. I was wondering if any of you knew if it's possible to send them both away, and upgrade to one of the new iPod classics. Obviously there would be a payment I would have to make, but the fact that two have broke on me in two years rots me. Who would I contact? Anyone know? Or if this is even possible?

Get your nano serviced.
You can arrange online service here.
Service request.
It's past the 3 month replacement warrenty
No such thing as far as I know. All iPods have a 12 month warranty.
I was wondering if any of you knew if it's possible to send them both away, and upgrade to one of the new iPod classics.
Apple don't offer this kind of trade in. They have a recycling program in place that gets you 10% off the price of a new iPod if you hand in your old one at the time of purchase. You can do this (I believe) at any Apple store.
However, you may think that your iPod is worth more than 10% off the cost of a new one, and perhaps want to sell it on eBay instead.
There are sites such as Small Dog Electronics that do have a trade in policy for iPods.

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Apple may exchange your iPod for a refurbished one for $199 for a 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
Apple will not do the exchange
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.

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lllaass wrote:
Philly_Phan,I am curious whay you said "If there is no sign of abuse,", a broken screen is almost always caused by abuse/accidental damage, and that is what the out-of-warranty exchange is for.
A broken screen is an accident but it is not abuse. However, if the owner attempts a repair him/herself, that's abuse. Although unrelated to the damage, if the device has been jailbroken, that's also abuse.

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Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
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Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
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Apple - iPod Repair price
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Apple - iPod Repair price
A third-party place like the following will replace your battery for less. Google for more.
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Exchange an item policy:
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Retail Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check in-stock availability by calling the Apple Retail Store, or by viewing the product on the Apple Online Store to see if the item is available for pick up locally. Personalized items and custom-configured Macs may not be eligible for exchange at an Apple Retail Store.
Items ordered on the U.S. Apple Online Store that arrived damaged or are incorrect can be returned to any U.S. Apple Retail Store, or by contacting Customer Service at 1-800-676-2775.
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Hi like to check where to replace the free iPod nano for the 1st generation ipod

Hi
Like to check where can I replace the free iPod for my 1st generation iPod which can be found in your website. My email address [email protected]
Thank
Steven

Your local Apple Store, MacMall and do a Google search.

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I am contemplating replacing my old Ipod with a 8gb touch which supposedly holds up to 1760 songs. In my ITunes library the average size of a 12 song album is 300mb which means I can get 27 albums x 12 songs is 324 songs. Where am I going wrong here?

There is about 6.9 GBs of free space on an 8 GB Touch for data storage. That translates to roughly 23 of your average albums.
Holds up to 1760 songs is based on the size of an average track which is about 3 to 4 MBs, whereas your albums have tracks averaging more like 25 MBs per track. I sort of doubt your average album holds what would be about 5 hours.

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I have problem with battery is stop
So I want to exchange my ipod classic 120 GB to ipod classic 160 GB
I live in Istanbul . Turkey

Hi maeda.sham,
I apologize, I'm a bit unclear on the exact issues you are having with the battery in your iPod Classic. If you are having battery life issues, you may find the troubleshooting steps outlined in the following article helpful:
Apple Support: Accurately determine your iPod battery life
http://support.apple.com/kb/ht1322
Regards,
- Brenden

Replacing/Exchanging my iPods (plurial!)

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