Report returns wrong data when run on server

Hi,
I'm runing CRS XI R2 on Windows Server 2003 SP2.  When I refresh a report in the Crystal Reports XI Designer, I'm getting correct data.  But when I schedule the report to run on the server it returns wrong data.  The data is different from what I see when I refresh it from the designer.  In the report I have running totals set up to count customers that meet a certain criteria.  The report is very large.  It take almost 2 hours to refresh.
I was wondering what is causing the difference in running total data between refreshing it on the designer and running it on the server.  Is it returning wrong data b/c of it not reading all the records?  Should I be making any changes to the server settings?  I saw that under pageserver, there are options for  setting the 'Minutes Before an Idle Report Job is Closed' and 'Database Records To Read When Previewing Or Refreshing a Report".  Do either of those have anything to do with the report returning incorrect data when being scheduled to run on the server?
Thanks,
Kim

Hi Xuandao,
You would need to Use Cell Binding and Trigger concept to accomplish this.
Its simple, however, you would have to work on a trial and error basis to understand this concept as implementing the same is subject to your dashboard and WEBI Design.
Open you LiveOffice.
Insert your WEBI, Now, go to Object Properties of your WEBI, select the second tab that says Prompt, Here, it lists the prompts that you have for your WEBI. This would also enlist your BEx variables as well. Select this BEx variable and click on the button that says Prompt at the bottom of this window. Here, select choose Excel Data Range and click on the cell select button on the right (small button that lets you choose what cell you want to bind this prompt to), Now select a free cell that would not be even populated later on when you run the dashboard say A1 (remember the value that you select). Click on OK and again OK. The WEBI Refreshes and you can see all the prompt values at the cell A1. These are all the possible values stored for your BEx prompt variables (these values are fetched from BW system dynamically).
Now, save this LiveOffice, Go to you dashboard. Connect your dashboard to your Live office. Go to Data-> connections-> Now, select the WEBI and in the right hand pane  go to Usage tab, here, Click on Trigger cell button on the right hand side and select A1 in you LiveOffice.
It should work fine.
Let me know.
Rgds,
Sreekul Nair

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    Class=BondPortDbImpl vessel_id=518 method=nextJobOperation accessLevel=6
    Class=VirtualMachineDbImpl vessel_id=897 method=nextJobOperation accessLevel=6
    Class=InternalJobDbImpl vessel_id=2712 method=setFailedOperation accessLevel=6
    Class=BondPortDbImpl vessel_id=518 method=nextJobOperation accessLevel=6
    Class=VnicDbImpl vessel_id=787 method=nextJobOperation accessLevel=6
    Class=VirtualDiskDbImpl vessel_id=919 method=nextJobOperation accessLevel=6
    Class=VmDiskMappingDbImpl vessel_id=928 method=nextJobOperation accessLevel=6
    Class=VirtualMachineDbImpl vessel_id=897 method=nextJobOperation accessLevel=6
    Class=BondPortDbImpl vessel_id=518 method=nextJobOperation accessLevel=6
    Class=VirtualMachineDbImpl vessel_id=897 method=nextJobOperation accessLevel=6
    Completed Step: ROLLBACK
    Job failed commit (internal) due to OVMAPI_4010E Attempt to send command: start_vm to server: vmserver.com failed. OVMAPI_4004E Server Failed Command: start_vm 0004fb000003000091ebba8d298de87c 0004fb0000060000bd9fc1468258f53b, Status: org.apache.xmlrpc.XmlRpcException: exceptions.RuntimeError:Command: ['xm', 'create', '/OVS/Repositories/0004fb000003000091ebba8d298de87c/VirtualMachines/0004fb0000060000bd9fc1468258f53b/vm.cfg'] failed (1): stderr: Error: Boot loader didn't return any data!
    stdout: Using config file "/OVS/Repositories/0004fb000003000091ebba8d298de87c/VirtualMachines/0004fb0000060000bd9fc1468258f53b/vm.cfg".
    Fri Aug 10 02:37:21 HST 2012
    Fri Aug 10 02:37:21 HST 2012
    com.oracle.ovm.mgr.api.exception.FailedOperationException: OVMAPI_4010E Attempt to send command: start_vm to server: vmserver.com failed. OVMAPI_4004E Server Failed Command: start_vm 0004fb000003000091ebba8d298de87c 0004fb0000060000bd9fc1468258f53b, Status: org.apache.xmlrpc.XmlRpcException: exceptions.RuntimeError:Command: ['xm', 'create', '/OVS/Repositories/0004fb000003000091ebba8d298de87c/VirtualMachines/0004fb0000060000bd9fc1468258f53b/vm.cfg'] failed (1): stderr: Error: Boot loader didn't return any data!
    stdout: Using config file "/OVS/Repositories/0004fb000003000091ebba8d298de87c/VirtualMachines/0004fb0000060000bd9fc1468258f53b/vm.cfg".
    Fri Aug 10 02:37:21 HST 2012
    Fri Aug 10 02:37:21 HST 2012
    at com.oracle.ovm.mgr.action.ActionEngine.sendCommandToServer(ActionEngine.java:507)
    at com.oracle.ovm.mgr.action.ActionEngine.sendUndispatchedServerCommand(ActionEngine.java:459)
    at com.oracle.ovm.mgr.action.ActionEngine.sendServerCommand(ActionEngine.java:385)
    at com.oracle.ovm.mgr.action.VirtualMachineAction.sendStartVmCommand(VirtualMachineAction.java:121)
    at com.oracle.ovm.mgr.op.virtual.VirtualMachineStart.asyncAction(VirtualMachineStart.java:65)
    at com.oracle.ovm.mgr.api.collectable.ManagedObjectDbImpl.executeCurrentJobOperationAsyncAction(ManagedObjectDbImpl.java:999)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.oracle.odof.core.AbstractVessel.invokeMethod(AbstractVessel.java:330)
    at com.oracle.odof.core.AbstractVessel.invokeMethod(AbstractVessel.java:290)
    at com.oracle.odof.core.storage.Transaction.invokeMethod(Transaction.java:822)
    at com.oracle.odof.core.Exchange.invokeMethod(Exchange.java:245)
    at com.oracle.ovm.mgr.api.virtual.VirtualMachineProxy.executeCurrentJobOperationAsyncAction(Unknown Source)
    at com.oracle.ovm.mgr.api.job.JobEngine.objectAsyncStart(JobEngine.java:596)
    at com.oracle.ovm.mgr.op.virtual.VirtualMachineStart.action(VirtualMachineStart.java:52)
    at com.oracle.ovm.mgr.api.collectable.ManagedObjectDbImpl.executeCurrentJobOperationAction(ManagedObjectDbImpl.java:1009)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.oracle.odof.core.AbstractVessel.invokeMethod(AbstractVessel.java:330)
    at com.oracle.odof.core.AbstractVessel.invokeMethod(AbstractVessel.java:290)
    at com.oracle.odof.core.storage.Transaction.invokeMethod(Transaction.java:822)
    at com.oracle.odof.core.Exchange.invokeMethod(Exchange.java:245)
    at com.oracle.ovm.mgr.api.virtual.VirtualMachineProxy.executeCurrentJobOperationAction(Unknown Source)
    at com.oracle.ovm.mgr.api.job.JobEngine.operationActioner(JobEngine.java:218)
    at com.oracle.ovm.mgr.api.job.JobEngine.objectActioner(JobEngine.java:309)
    at com.oracle.ovm.mgr.api.job.InternalJobDbImpl.objectCommitter(InternalJobDbImpl.java:1140)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.oracle.odof.core.AbstractVessel.invokeMethod(AbstractVessel.java:330)
    at com.oracle.odof.core.AbstractVessel.invokeMethod(AbstractVessel.java:290)
    at com.oracle.odof.core.BasicWork.invokeMethod(BasicWork.java:136)
    at com.oracle.odof.command.InvokeMethodCommand.process(InvokeMethodCommand.java:100)
    at com.oracle.odof.core.BasicWork.processCommand(BasicWork.java:81)
    at com.oracle.odof.core.TransactionManager.processCommand(TransactionManager.java:773)
    at com.oracle.odof.core.WorkflowManager.processCommand(WorkflowManager.java:401)
    at com.oracle.odof.core.WorkflowManager.processWork(WorkflowManager.java:459)
    at com.oracle.odof.io.AbstractClient.run(AbstractClient.java:42)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: com.oracle.ovm.mgr.api.exception.IllegalOperationException: OVMAPI_4004E Server Failed Command: start_vm 0004fb000003000091ebba8d298de87c 0004fb0000060000bd9fc1468258f53b, Status: org.apache.xmlrpc.XmlRpcException: exceptions.RuntimeError:Command: ['xm', 'create', '/OVS/Repositories/0004fb000003000091ebba8d298de87c/VirtualMachines/0004fb0000060000bd9fc1468258f53b/vm.cfg'] failed (1): stderr: Error: Boot loader didn't return any data!
    stdout: Using config file "/OVS/Repositories/0004fb000003000091ebba8d298de87c/VirtualMachines/0004fb0000060000bd9fc1468258f53b/vm.cfg".
    Fri Aug 10 02:37:21 HST 2012
    at com.oracle.ovm.mgr.action.ActionEngine.sendAction(ActionEngine.java:798)
    at com.oracle.ovm.mgr.action.ActionEngine.sendCommandToServer(ActionEngine.java:503)
    ... 43 more
    End of Job
    Thank you so much...

    I was advised to run PVM on VirtualBox. When running HVM, it complained about the CPU not supporting for Hardware Virtualization even though I'm sure that the CPU and MB support Hardware Virtualization.
    Any thoughts or comments?

  • Function sometimes return wrong data

    Hi all.
    I have a very strange problem with a function. Situation is this: I have an application that handles processes. Each process have a number of steps that is arranged in a matrix like layout. User clicks a step to start/execute it.
    Now in a list of current processes i want to have an indication of how "far" a process has reached so i created a function for that and included that in my processlist fetch.
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    gchs_process_steps is the definition table of what steps a process has
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    RETURN VARCHAR IS
      ret VARCHAR(30);
      ret_id INTEGER;
      ret_num INTEGER;
    BEGIN
       ret := '';
       ret_id := 0;
       ret_num := 0;
       BEGIN
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    FROM (
        SELECT s.name AS step_name, ps.id AS step_id, max((ps.tier*1000)+ps.sortorder) AS reached
        FROM gchs_user_process_steps ups, gchs_process_steps ps, gchs_steps s
        WHERE ups.gchs_process_step_id=ps.id AND
           ps.gchs_step_id=s.id AND
           ups.gchs_user_process_id=p_user_process_id
        GROUP BY s.name,ps.id
        ORDER BY 3 DESC) a
    WHERE rownum <= 1 )
    WHERE rnum >= 1;
       EXCEPTION
         WHEN OTHERS THEN
            ret:='';
       END;     
          RETURN ret;
      EXCEPTION
    WHEN OTHERS THEN
           ret := '';
       RETURN ret;
    END FN_REACHEDSTEP;
    Now the problem is that the function sometimes return wrong value. The name of the step that is returned is not the one i get if i run the SQL by itself.
    So doing a
    SELECT substr(step_name,1,30),step_id,reached INTO ret,ret_id,ret_num
    FROM (
    SELECT a.*, rownum rnum
    FROM (
        SELECT s.name AS step_name, ps.id AS step_id, max((ps.tier*1000)+ps.sortorder) AS reached
        FROM gchs_user_process_steps ups, gchs_process_steps ps, gchs_steps s
        WHERE ups.gchs_process_step_id=ps.id AND
           ps.gchs_step_id=s.id AND
           ups.gchs_user_process_id=21680
        GROUP BY s.name,ps.id
        ORDER BY 3 DESC) a
    WHERE rownum <= 1 )
    WHERE rnum >= 1;
    and a
    select fn_ReachedStep(21680) from dual;
    will sometimes return different values.
    So is the function fundamentally wrong or is there any cache or something that i've missed that could hold "old" function outputs or am i missing something else.
    Thankful for any clues.
    I'm using Oracle 10.2.0.1.0
    Best regards
    /Tomas
    Edit: Here's some data that the system uses.
    gchs_steps
    ID           NAME
    10000     Step 1
    10020     Step 2
    10021     Step 3
    10022     Step 4
    10023     Step 5
    10060     Step 6
    10140     Step 7
    gchs_process_steps
    ID          GCHS_STEP_ID      TIER     SORTORDER
    10000     10000               0          1
    10001     10020               1          1                                                                                                                   
    10002     10021               1          2                                                                                                                   
    10003     10022               2          1
    10020     10023               3          5
    10060     10060                3          4
    10080     10140               3          2
    10040     10040               3          3
    10100     10160               4          3
    10160     10220               4          2
    11640     11640               3          1
    11660     11660               0          6
    11661     11661               0          7
    11600     11600               0          4
    11620     11620               4          1
    gchs_user_process_steps
    ID          GCHS_USER_PROCESS_ID     GCHS_PROCESS_STEP_ID
    35541     21680                         10002
    38441     21680                         10020
    38440     21680                         10000
    52062     21680                         10060
    Relations beween table is
    gchs_user_process_steps.gchs_process_step_id=gchs_process_steps.id
    and
    gchs_process_steps.gchs_step_id=gchs_steps.id
    So doing the SQL alone will always return
    SUBSTR(..)     STEP_ID REACHED
    Step 5      10020 3005
    but executing the function sometimes returns
    FN_REACHEDSTEP(21680)
    Step 6
    Also removing the rownum limits return and doing a
    SELECT s.name AS step_name, ps.id AS step_id, max((ps.tier*1000)+ps.sortorder) AS reached
    FROM gchs_user_process_steps ups, gchs_process_steps ps, gchs_steps s
    WHERE ups.gchs_process_step_id=ps.id AND
    ps.gchs_step_id=s.id AND
    ups.gchs_user_process_id=21680
    GROUP BY s.name,ps.id,ps.tier, ps.sortorder
    ORDER BY 3 DESC
    give this result
    STEP_NAME     STEP_ID     REACHED
    Step 5          10020     3005
    Step 6          10060     3004
    Step 3          10002     1002
    Step 1          10000     1
    Edited by: user4935832 on 2008-sep-19 01:38

    ORDER BY 3 DESC) a
    WHERE rownum <= 1 )
    WHERE rnum >= 1;Just some thoughts.
    1. You could replace "ORDER BY 3" by "ORDER BY reached"
    2. the rownum <=1 and rnum>=1 will return only one row... I don't understand the second one.
    Lastly, the difference might come from a duplicate value return by your MAX() function.
    If there is two rows (or more) with same MAX, Oracle might return one row arbitrary.
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    Here a try for your query, obviously not tested :
    SELECT max(substr(step_name,1,30)) keep (dense_rank last order by reached) as step_name,
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    FROM   (SELECT s.name AS step_name,
                   ps.id AS step_id,
                   max((ps.tier*1000)+ps.sortorder) AS reached
            FROM   gchs_user_process_steps ups,
                   gchs_process_steps ps,
                   gchs_steps s
           WHERE   ups.gchs_process_step_id=ps.id
           AND     ps.gchs_step_id=s.id
           AND     ups.gchs_user_process_id=21680
           GROUP BY s.name,ps.id) a;Nicolas.

  • Report showing wrong data

    Hi Gurus,
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    Thanks,
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    Pull that column alone,run report, compare the results with your manual query, and also compare the physical query.
    if all are good then try to add other column from any other dim and then do the same as above
    repeat till you know the cause.
    Pls mark if helps

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    Hi  ...
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    Oracle Data base :9i 
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                                                B.pricing_quantity_uom,
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                    - apps.XXAB_CUST_SENT_PRICE_CONV_SO (C.customer_number,
                                                         B.ordered_item,
                                                         B.header_id,
                                                         B.line_number,
                                                         B.unit_selling_price,
                                                         B.attribute7,
                                                         B.pricing_quantity_uom,
                                                         B.attribute4)))
                DIFFERENCE,
                      MTP.ORGANIZATION_CODE,
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        FROM OE_ORDER_HEADERS_V A,
             OE_ORDER_LINES_V B,
             RA_CUSTOMERS C,
             MTL_PARAMETERS MTP,
             MTL_SYSTEM_ITEMS_B MSI
       WHERE     A.HEADER_ID = B.HEADER_ID
             AND A.SOLD_TO_ORG_ID = C.CUSTOMER_ID
             -- Added by Gati on 19-Oct-2012, tkt - INC000000118962
             AND ROUND (TO_NUMBER (apps.XXAB_CUST_SENT_PRICE_CONV_SO (
                                      C.customer_number,
                                      B.ordered_item,
                                      B.header_id,
                                      B.line_number,
                                      B.unit_selling_price,
                                      B.attribute7,
                                      B.pricing_quantity_uom,
                                      B.attribute4)),
                        2) <> B.UNIT_SELLING_PRICE
             --AND ROUND(TO_NUMBER(B.ATTRIBUTE7), 2) <> B.UNIT_SELLING_PRICE
             --AND     a.ship_from_org_id = mtp.organization_id
             AND B.SHIP_FROM_ORG_ID = MTP.ORGANIZATION_ID          -- GRW 20060413
             --AND     a.ship_from_org_id = msi.organization_id
             AND B.SHIP_FROM_ORG_ID = MSI.ORGANIZATION_ID          -- GRW 20060413
             AND B.INVENTORY_ITEM_ID = MSI.INVENTORY_ITEM_ID       -- GRW 20060407
             AND A.ORDER_SOURCE_ID = 6
             AND A.ORG_ID = B.ORG_ID
             AND TO_CHAR (A.ordered_date, 'DD-MON-YYYY') between  '01-NOV-2013' and  '03-NOV-2013'
             and mtP.organization_code='BRM'
                      AND A.ORG_ID = (SELECT HOU.ORGANIZATION_ID
                               FROM HR_OPERATING_UNITS HOU
                              WHERE HOU.NAME = '50 ACCO Canada')
             AND B.cancelled_flag <> 'Y'
             AND B.flow_status_code <> 'CANCELLED'
             AND B.ORDERED_ITEM <> 'INVALID_ITEM'
    ORDER BY a.order_number

    Hi,
    Assuming your initialization matches your discoverer login, it is pretty weird that you get no data.
    I am not sure how you got the SQL but i suggest you trace the session to get the exact SQL ran by the discoverer.
    You may find another condition or join that limits your data.
    Also another thing that you should try is to initial the session by using all the parameters (including the security group as you have in your discoverer login):
    begin
      fnd_global.APPS_INITIALIZE(user_id =>, resp_id =>, resp_appl_id =>, security_group_id =>);
    end

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    We are running a RemoteApp server that allows users to access an intranet page, through this can can click and open a number of PDF documents.
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    Group polciy isnt an issue as Ive tested this on a live users, and also a clean slate test account. Ive even moved the RemoteApp server out of the domain and tried as a local system (with local accounts) and the same behaviour happens.
    This is the same if I try and open PDF documents from the internet.
    Any Advice would be good
    Steve.

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    http://support.microsoft.com/KB/914159
    Hope this helps.
    Regards,
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