Report will not run after upgrade to new Crystal server

Question

My company has been using Business Objects version 11.5 Central Management Console and InfoView for Crystal reports. We are upgrading to
SAP BusinessObjects BI Platform 4.1 Support Pack 1 Version: 14.1.1.1036 Central Management Console and BI Launch Pad. I have one report that is using a sql command for nat2date of a database value that is running successfully on InfoView but will not run on BI Launch Pad. The nat2date function is converting a random number in our database to a date and then selecting the records for the report by using the LastFullWeek function.
({Command.NAT2DATE(PY_PAY_SEGMENT_T.FROZEN_TIME)} in LastFullWeek)
Is there something I need to add to the new CMC to recognize this sql command?
Thanks for any suggestions!

Answer 1

Ok, with BI 4.1 you'll need to use Crystal 2013 instead of Crystal 11.5.  For the vast majority of your reports, you won't have to manually upgrade them because the 11.5 version will work fine in the new version of BO.
I suspect the problem you're seeing is with the "{Command.NAT2DATE(PY_PAY_SEGMENT_T.FROZEN_TIME)}" syntax. is "NAT2DATE(PY_PAY_SEGMENT_T.FROZEN_TIME)" the field alias that you're returning for this function?  Or are you trying to call the function like this?  I would call the function and alias it in the "Select" clause of your command so that it looks something like this:
Select
  ...<various fields>...,
NAT2DATE(PY_PAY_SEGMENT_T.FROZEN_TIME) as FROZEN_DATE
from
where
You could then change the selection criteria to something like this:
{Command.FROZEN_DATE} in LastFullWeek.
That will fix the report as is.
However, when you use the Select Expert for reports that have a command, Crystal will pull ALL of the data from the query into memory and then filter it there - it will NOT push this selection criteria down to the database.  So, I usually recommend that you put all of the filter criteria in the Where clause of the command.  You could use something like this to get "LastFullWeek":
NAT2DATE(PY_PAY_SEGMENT_T.FROZEN_TIME) between Trunc(Sysdate - 7, 'DAY')  and
Trunc(Sysdate, 'DAY') - 1
"Trunc(Sysdate, 'DAY')"  will give you the first day of the current week and "Trunc(Sysdate -7, 'DAY') will give you the first day of the previous week.
If you do it like this in the where clause, you may not have to include the "Frozen_Date" in the select clause.
-Dell