Reports for Complaint Processing IS-Retail

Hi gurus
Is there any report or T code which shows history of complaints in SAP IS-Retail
Your help in this regard will be greatly appreciated
Regards
Sri

Hi Sakthi,
Actually, i done as per the Empties processing Building Block, as per the BPPs:
Process Flow is:
Step 1: Assigin empties articles to Full products as component in Basic Data View in Article Master Record (T.code:MM42)
Step 2: Create Purchase order for full product to External Vendor, automatically the componenets has be to exploded with Return item active. (only components will be marked as Return Active)
Step 3: Goods Receipt from Vendor to DC.
Step 4: Stock Transport Order from DC to Store. ( Here also, components will be activated as Return Item)
Step 5: Goods Receipt in Store
Step 6: Return the empties articles (component) to DC. (T.Code: MB01 )
In my case, since the Return Item is not activated for components in Purchaser order or STO, i not able to return the empties in T.Code:MB01
If, required please give ur mail id, i will send the BPP document for Empties Processing to you id.
Thanks
Bala

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