Restoring iPod Touch
Hello,
I'm experiencing problems with the software upgrade 2.0 and is thinking of restoring it to resolve the problem as I think it is my last resort. But before proceeding, I would like to know if I do restore it, will I have repay the software upgrade again? Or will it just return back into version 1.x and then automatically or download the software upgrade 2.0 and install.
I'm using Mac OS X but I did a little searching in my home library folder and I'm guessing it is this file?
/Users/[Insert Your Username Here]/Library/iTunes/iPod Software Updates/iPod1,12.0_5A347Restore.ipsw
I want to confirm if it this file and If in future If I have to restore or whatever without re buying the software upgrade, I could "back up" the file and reuse it if anything happen to my Mac, get my drift?
Similar Messages
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HT201263 after restarting and restoring ipod touch, display is still white screen
after restarting and restoring ipod touch, display is still white screen. I have done this several times. One time, the display went to the home screen, but immediately went back to the white screen when I plugged it into the charge cord. The music continued to play however. help!
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
Error message 3014 when trying to restore ipod touch
error message 3014 when trying to restore ipod touch, i have tried everything, any suggestions?
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HT4113 what does pairing file missing mean and how do i fix it to restore ipod touch
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Maybe:
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Can not restore ipod touch. About 167MB of 346,8MB get loaded than download stops, a few minutes later: ERROR 3259! ( High Speed Internet Connection 16000kBits/sec)
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
i have problems to restore ipod touch 3g 3.1.2.
I gets this message:
"The Iphone could not be restored and unknown error occurred (3014)"greetings !
this read may be helpful. -
HT1222 Attempting to restore iPod Touch
Attempting to restore iPod Touch (4th gen) via iTunes - able to download (75 minutes) the update, but unable to process the update to the iPod. Any ideas? D
Any error message?
Try disabling the computer's securioty software
Try a manual install as specified here:
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Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
I would like to restore iPod Touch 2nd Gen. But iTunes keep saying "Waiting for IPod" for 2-3 hours and nothing happend. What should i do please?
Reboot the computer.
Try another USB port
Try another cable
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Why does it take so long to to restore ipod touch from a backup.
Why does it take so long to restore ipod touch from backup in itunes via usb cable?
What is you internet speed
How big is the SSD on the iPod (8GB, 16GB, 32GB, ect.)
My 8 GB on was restoring for about 5 min.
Try disconnecting it and see if there is a picture of a USB to iTunes -
Cannot restore iPod Touch 2G - stuck on "operation 28" case #108375671
iPod Touch 2G with 8GB, got it from Apple Store last week.
I tried restore on 3 different computers - 2 laptops and 1 desktop, running XP SP2 and Vista. Resintalled iTunes(latest version) and Apple Mobile Device drivers a few times. Also created new accounts to restore. None of these works.
Most of the time iTune stuck on the "Waiting for iPod..." screen. Checked the iPodUpdater.log and found the restore process stuck on "operation 28 progress -1" forever. Operations 4, 42, 5, 6, 7, 8, 9, 3, and then 4 seems to be successful. iTune was also able to read the SerialNubmer and Hardware model.
2008-10-15 14:34:29.407 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 7 progress 98
2008-10-15 14:34:29.438 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 7 progress 99
2008-10-15 14:34:29.470 iTunes.exe[2620:150]: WinDFU::UploadData: EOF, cbRead: 3784
2008-10-15 14:34:29.470 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 7 progress 100
2008-10-15 14:34:29.470 iTunes.exe[2620:150]: WinDFU::UploadData: ZLP
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFESTSYNC
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ProcessUpdateState: status.bState == DFUSTATEMANIFEST
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFEST_WAITRESET
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ResetDevice: resetting...
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: success
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 8 progress -1
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 9 progress -1
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: Recovery mode succeeded
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: WinAMRestore::OnInterfaceRemoval: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: WinAMRestore::RemoveAppleDeviceFromDeviceList: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: IBOOT, DFU \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000
2008-10-15 14:34:31.235 iTunes.exe[2620:f38]: WinAMRestore::OnInterfaceRemoval: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-10-15 14:34:31.235 iTunes.exe[2620:f38]: WinAMRestore::RemoveAppleDeviceFromDeviceList: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: iTunes: Restore mode device appeared, device 0X10D09D88
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: iTunes: Creating restore mode device with usbMuxDeviceID 0X2
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: <Restore Device 01E4B520>: operation 3 progress -1
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: <Restore Device 01E4B520>: operation 4 progress -1
2008-10-15 14:34:33.392 iTunes.exe[2620:ccc]: type query response = <CFDictionary 140BD558 [673D78F0]>{type = mutable, count = 5, capacity = 17, pairs = (
9 : <CFString 140BEDA8 [673D78F0]>{contents = "RestoreProtocolVersion"} = <CFNumber 0D0E8BC0 [673D78F0]>{value = +11, type = kCFNumberSInt64Type}
13 : <CFString 140A32D8 [673D78F0]>{contents = "Type"} = <CFString 140BE2B0 [673D78F0]>{contents = "com.apple.mobile.restored"}
15 : <CFString 0D0D20B8 [673D78F0]>{contents = "SerialNumber"} = <CFString 14099A80 [673D78F0]>{contents = "removed by poster"}
19 : <CFString 140BF028 [673D78F0]>{contents = "HardwareModel"} = <CFString 140A4C70 [673D78F0]>{contents = "N72AP"}
20 : <CFString 0D0D19E0 [673D78F0]>{contents = "Result"} = <CFString 14098AA8 [673D78F0]>{contents = "Success"}
2008-10-15 14:34:33.392 iTunes.exe[2620:ccc]: Supports value queries: 1
2008-10-15 14:34:33.407 iTunes.exe[2620:17c0]: no value returned for SavedDebugInfo
2008-10-15 14:34:33.407 iTunes.exe[2620:17c0]: device did not return saved debug info
2008-10-15 14:34:33.423 iTunes.exe[2620:17c0]: type query response = <CFDictionary 1408DE98 [673D78F0]>{type = mutable, count = 5, capacity = 17, pairs = (
9 : <CFString 0D0D0C88 [673D78F0]>{contents = "RestoreProtocolVersion"} = <CFNumber 140BDC50 [673D78F0]>{value = +11, type = kCFNumberSInt64Type}
13 : <CFString 0D0D19C8 [673D78F0]>{contents = "Type"} = <CFString 140DE9D0 [673D78F0]>{contents = "com.apple.mobile.restored"}
15 : <CFString 140C8550 [673D78F0]>{contents = "SerialNumber"} = <CFString 14099A80 [673D78F0]>{contents = "removed by poster"}
19 : <CFString 140BEF50 [673D78F0]>{contents = "HardwareModel"} = <CFString 14098E40 [673D78F0]>{contents = "N72AP"}
20 : <CFString 0CFD1B68 [673D78F0]>{contents = "Result"} = <CFString 0D0D20B8 [673D78F0]>{contents = "Success"}
2008-10-15 14:34:33.423 iTunes.exe[2620:17c0]: unable to open C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\iPod Temporary Files\Firmware\device_map.txt: No such file or directory
2008-10-15 14:34:33.423 iTunes.exe[2620:17c0]: board config = n72ap
2008-10-15 14:34:33.438 iTunes.exe[2620:17c0]: <Restore Device 01E4B520>: operation 28 progress -1
....the last message repeats forever until the IPT is unplugged.
A few times, iTunes will report an "unknown error (6)". Checked the iPodUpdater.log and found the following
2008-10-15 14:34:29.407 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 7 progress 98
2008-10-15 14:34:29.438 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 7 progress 99
2008-10-15 14:34:29.470 iTunes.exe[2620:150]: WinDFU::UploadData: EOF, cbRead: 3784
2008-10-15 14:34:29.470 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 7 progress 100
2008-10-15 14:34:29.470 iTunes.exe[2620:150]: WinDFU::UploadData: ZLP
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFESTSYNC
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ProcessUpdateState: status.bState == DFUSTATEMANIFEST
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFEST_WAITRESET
2008-10-15 14:34:29.485 iTunes.exe[2620:150]: WinDFU::ResetDevice: resetting...
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: WinDFU::FinalizeDfuUpdate: success
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 8 progress -1
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: operation 9 progress -1
2008-10-15 14:34:29.642 iTunes.exe[2620:150]: <Recovery Mode Device 140E0AA8>: Recovery mode succeeded
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: WinAMRestore::OnInterfaceRemoval: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: WinAMRestore::RemoveAppleDeviceFromDeviceList: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000
2008-10-15 14:34:31.032 iTunes.exe[2620:f38]: IBOOT, DFU \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000
2008-10-15 14:34:31.235 iTunes.exe[2620:f38]: WinAMRestore::OnInterfaceRemoval: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-10-15 14:34:31.235 iTunes.exe[2620:f38]: WinAMRestore::RemoveAppleDeviceFromDeviceList: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: iTunes: Restore mode device appeared, device 0X10D09D88
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: iTunes: Creating restore mode device with usbMuxDeviceID 0X2
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: <Restore Device 01E4B520>: operation 3 progress -1
2008-10-15 14:34:33.376 iTunes.exe[2620:ccc]: <Restore Device 01E4B520>: operation 4 progress -1
2008-10-15 14:34:33.392 iTunes.exe[2620:ccc]: type query response = <CFDictionary 140BD558 [673D78F0]>{type = mutable, count = 5, capacity = 17, pairs = (
9 : <CFString 140BEDA8 [673D78F0]>{contents = "RestoreProtocolVersion"} = <CFNumber 0D0E8BC0 [673D78F0]>{value = +11, type = kCFNumberSInt64Type}
13 : <CFString 140A32D8 [673D78F0]>{contents = "Type"} = <CFString 140BE2B0 [673D78F0]>{contents = "com.apple.mobile.restored"}
15 : <CFString 0D0D20B8 [673D78F0]>{contents = "SerialNumber"} = <CFString 14099A80 [673D78F0]>{contents = "removed by poster"}
19 : <CFString 140BF028 [673D78F0]>{contents = "HardwareModel"} = <CFString 140A4C70 [673D78F0]>{contents = "N72AP"}
20 : <CFString 0D0D19E0 [673D78F0]>{contents = "Result"} = <CFString 14098AA8 [673D78F0]>{contents = "Success"}
2008-10-15 14:34:33.392 iTunes.exe[2620:ccc]: Supports value queries: 1
2008-10-15 14:34:33.407 iTunes.exe[2620:17c0]: no value returned for SavedDebugInfo
2008-10-15 14:34:33.407 iTunes.exe[2620:17c0]: device did not return saved debug info
2008-10-15 14:34:33.423 iTunes.exe[2620:17c0]: type query response = <CFDictionary 1408DE98 [673D78F0]>{type = mutable, count = 5, capacity = 17, pairs = (
9 : <CFString 0D0D0C88 [673D78F0]>{contents = "RestoreProtocolVersion"} = <CFNumber 140BDC50 [673D78F0]>{value = +11, type = kCFNumberSInt64Type}
13 : <CFString 0D0D19C8 [673D78F0]>{contents = "Type"} = <CFString 140DE9D0 [673D78F0]>{contents = "com.apple.mobile.restored"}
15 : <CFString 140C8550 [673D78F0]>{contents = "SerialNumber"} = <CFString 14099A80 [673D78F0]>{contents = "removed by poster"}
19 : <CFString 140BEF50 [673D78F0]>{contents = "HardwareModel"} = <CFString 14098E40 [673D78F0]>{contents = "N72AP"}
20 : <CFString 0CFD1B68 [673D78F0]>{contents = "Result"} = <CFString 0D0D20B8 [673D78F0]>{contents = "Success"}
2008-10-15 14:34:33.423 iTunes.exe[2620:17c0]: unable to open C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\iPod Temporary Files\Firmware\device_map.txt: No such file or directory
2008-10-15 14:34:33.423 iTunes.exe[2620:17c0]: board config = n72ap
2008-10-15 14:34:33.438 iTunes.exe[2620:17c0]: <Restore Device 01E4B520>: operation 28 progress -1
2008-10-15 14:34:33.454 iTunes.exe[2620:17c0]: <Restore Device 01E4B520>: operation 11 progress -1
2008-10-15 14:34:33.657 iTunes.exe[2620:17c0]: device returned status 6
2008-10-15 14:34:33.657 iTunes.exe[2620:17c0]:
==== device restore output ====
lags: 00000000
AppleBCM4325::start()
AppleBCM4325::initHardware(): BCM4325 revision D0
AppleSynopsysOTG2::handleUSBCableConnect cable connected, but don't have device configuration yet
AppleSynopsysOTG2::handleUSBCableConnect cable connected, but don't have device configuration yet
read new style signature 0x43313131 (line:281)
[FTL:MSG] VSVFL Register [OK]
[FTL:MSG] VFL Init [OK]
AppleS5L8720XFMSS::_fmssInitCmdsAndCEMaskCtrl: VendorSpecific: VSCMD_ONFI2D
AppleS5L8720XFMSS::_fmssInitCmdsAndCEMaskCtrl: VendorSpecific: VSCMD_ONFI2D
[FTL:MSG] VFL_Open [OK]
[FTL:MSG] YAFTL Register [OK]
AppleMultitouchZ2SPI: detected HBPP. driver will be kept alive
AppleMultitouchZ2SPI: enabled power, scheduled bootloading
[FTL:MSG] FTL_Open [OK]
AppleS5L8720XFMSS::_fmssExecuteCommandLocked: Error Return 0xE00002D1
BCM4325 Firmware Version: wl0: Sep 1 2008 14:42:30 version 4.173.4.0
AppleS5L8720XFMSS::_fmssExecuteCommandLocked: Error Return 0xE00002D1
yaFTL::_readPage(l:5942): we got read failure at 1282896
AppleS5L8720XFMSS::_fmssExecuteCommandLocked: Error Return 0xE00002D1
AppleBCM4325::initFirmware(): successful initialization
AppleBCM4325::setPowerStateGated() : Powering On
AppleBCM4325: Ethernet address 00:22:41:c2:18:6a
AppleMultitouchZ2SPI: downloaded 128 bytes of prox calibration data ("built-in")
AppleMultitouchZ2SPI: downloaded 256 bytes of calibration data ("built-in")
AppleS5L8720XFMSS::_fmssExecuteCommandLocked: Error Return 0xE00002D1
yaFTL::_readPage(l:5942): we got read failure at 1282896
AppleMultitouchZ2SPI: downloaded 48612 bytes of firmware data ("0x0051.bin") in 150ms.
unable to find baseband service
unable to get device IMEI
AppleSynopsysOTG2 - Configuration: PTP
AppleSynopsysOTG2 Interface: PTP
AppleSynopsysOTG2 - Configuration: iPod USB Interface
AppleSynopsysOTG2 Interface: USBAudioControl
AppleSynopsysOTG2 Interface: USBAudioStreaming
AppleSynopsysOTG2 Interface: IapOverUsbHid
AppleSynopsysOTG2 - Configuration: PTP + Apple Mobile Device
AppleSynopsysOTG2 Interface: PTP
AppleSynopsysOTG2 Interface: AppleUSBMux
AppleSynopsysOTG2::gated_registerFunction Register function USBAudioControl
IOAccessoryPortUSB::start
AppleSynopsysOTG2::gated_registerFunction Register function IapOverUsbHid
virtual bool AppleUSBDeviceMux::start(IOService*) build: Aug 10 2008 22:34:20
AppleSynopsysOTG2::gated_registerFunction Register function USBAudioStreaming
init_waste
AppleSynopsysOTG2::gated_registerFunction Register function AppleUSBMux
unrecognized key 'SavedDebugInfo' in value query
unable to open plist: No such file or directory
entering waitfor_storagedevice
entering createfilesystempartitions
MKCFWriteMedia failed: 6
==== end of device restore output ====
2008-10-15 14:34:33.657 iTunes.exe[2620:17c0]: <Restore Device 01E4B520>: Restore failed (result = 6)
2008-10-15 14:34:33.657 iTunes.exe[2620:17c0]: _AMRestoreModeDeviceFinalize: 01E4B520
2008-10-15 14:34:37.298 iTunes.exe[2620:f38]: WinAMRestore::OnInterfaceArrival: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-10-15 14:34:37.298 iTunes.exe[2620:f38]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-10-15 14:34:37.298 iTunes.exe[2620:f38]: AppleDevice::AppleDevice: AMDINTERFACEIBOOT \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000
2008-10-15 14:34:37.313 iTunes.exe[2620:f38]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again, serial: CPID:8720 CPRV:10 CPFM:03 SCEP:01 BDID:00 ECID:00000279DC1535F7 SRNM:[1A8370HM201]
2008-10-15 14:34:37.329 iTunes.exe[2620:f38]: WinAMRestore::OnInterfaceArrival: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-10-15 14:34:37.345 iTunes.exe[2620:f38]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#Vid05ac&Pid1281#6&2425cf25&0&3#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-10-15 14:34:37.345 iTunes.exe[2620:f38]: AppleDevice::AppleDevice: AMDINTERFACEDFU \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000
2008-10-15 14:34:37.360 iTunes.exe[2620:f38]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2008-10-15 14:34:37.360 iTunes.exe[2620:f38]: AppleDevice::SetDeviceID: AMDINTERFACEDFU \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000
2008-10-15 14:34:37.360 iTunes.exe[2620:f38]: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000
2008-10-15 14:34:37.360 iTunes.exe[2620:f38]: IBOOT, DFU \\?\USB#VID05AC&PID1281#6&2425CF25&0&3#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000
2008-10-15 14:34:37.360 iTunes.exe[2620:ccc]: iTunes: SCEP 1
2008-10-15 14:34:38.970 iTunes.exe[2620:ccc]: iTunes: Restore error 6
Looks like this one passed "Operation 28" but failed on "Operation 11".
There is always an error message on the file "device_map.txt" - which it does not exists
Contacted Apple Care and talked to 2nd line support. 2nd line support said they don't know how to interpret the log file. The log file can only be interpreted by the engineer.
Apple Engineer: is this a hardware problem?Hey Ghost Shell,
This article provides general tips that may resolve the issue.
http://support.apple.com/kb/TS1275
Make sure the iPod is directly connected to a high-speed USB port on the PC and not plugged into a hub, monitor, or keyboard. You can also disconnect any other USB devices, other than the keyboard and mouse.
Try putting the iPod into recovery mode again and restoring as described here: http://support.apple.com/kb/HT1808
If the issue persists after trying the tips above, the iPod may need hardware repair. Make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
You can also request repair online here: https://selfsolve.apple.com/GetWarranty.do
Jason -
Can't restore ipod touch 2g (MC)?
Important info beforehand: I have a iPod Touch 2g MC model, on iOS 4.2.1. I use the latest iTunes update, and my laptop OS is Windows 7...
Hello all!
Here's the backstory, I am new to the support community and have started using it just to find a solution to this following problem:
I have realized that my iPod is cluttered with loads of stuff that I dont actually use and is running alot slower than it could, so I decided to restore it to a clean, default iOS 4.2.1. I also had a passcode on it which i had forgotten (after not using the ipod for quite some time), and this made a restore the only option available if i wanted to use my iPod.
So, I plug my iPod in, it starts syncing and I cancel it to save some time. Then I click the little "Restore" button and a small window pops up saying "Contacting the iPod software update server" and I wait for iTunes to do its thing... After about half a minute, I am faced with a different message, an error this time, saying "The iPod software update server could not be contacted" and I click ok and nothing happens... At this point in time I notice the "Accessing iTunes Store" mesage at the top of itunes is still going where it should have stopped ages ago, but i put it aside. I then procede to put my ipod in Recovery Mode and try the restore again and, again, the same error mesage. Hmm... I know i have previously downloaded the 4.2.1 ipsw file somewhere, so I search my computer for it and once i find it I shift click the restore button and restore with the ipsw. This time, the restore process seems to go through normally, up to the point where I would normally be faced with the screen in iTunes where I can set up my iPod as a new one or not, however, this does not happen. My iPod boots up to a "Connect to iTunes" screen, with no unlock slider, but it does have the battery icon in the top right hand corner... It is connected to iTunes? And on the iTunes window it seems to recognise my iPod but when i click the iPod tab under Devices on the left hand side of iTunes, I am taken to a Blank screen with the word iPod is displayed right in the middle, and there is the "Accessing iTunes Store" still going at the top... This is the point I am at... I've searched for hours on the internet but to no avail ... I've even re-installed itunes and all apple software AND I've re set the hosts file, Which all of this seems to be linked to... I also cannot access the iTunes store and cannot authorize/de authorize this computer without another one at my disposal... Help!
I highly doubt this is a common problem but if it is (Or isn't for that matter) and someone knows a fix, please, PLEASE tell me ASAP!!
Thanks Everyone!
CameronI was looking to see if it could be a server-side problem! I've already tried that link before, I guess I'll have to try everything again tomorrow when its not 12 minutes pat midnight haha! Thanks for your help
-
Problems after restoring iPod touch
Hi again...sigh.... I had to restore my iPod touch since I had forgotten the pass code and after I restored it, I chose to restore everything from iCloud but I didn't remember my iCloud username and so now everything is gone! All my photos, games, and settings are gone. I'm thinking about getting somebody from Apple to help me get it back...if anyone has anything to say that's helpful in this situation, please voice it! I need serious help with this.
You user ID is an email address. Are you saying you used a different email address for your iClould account other than the ID/email address you used for purchasing apps/music?
Try:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click "Find out." See How to find your Apple ID if you'd like more information.
http://support.apple.com/kb/he37 -
How to recover photos after restoring iPod touch?
Yesterday, there was an update for the iOS 6, I believe. When I pressed the update button, a message popped up saying that there was a problem with my iPod touch 4G and that I need to restore it. I had absolutely no idea why that message would pop up in the first place because my iPod was working just fine. But I couldn't update my iPod to the newest version if I didn't do what iTunes says... so I was about to restore my iPod, but then I was worried that all of my photos would disappear. So I decided to update my iOS later so that I could transfer all my files on to my computer. I then unplugged my iPod, and tried to turn it on but the home screen wouldn't pop - no matter what I did, all the screen showed was an itunes icon on top with a USB plug-in cord at the bottom. So I had no choice but to restore my iPod. The thing is, once I restored my iPod and all, my photos were all gone and I did not use iCloud as a back-up since a few months ago. All of my recent photos are now gone and I have no idea how to recover them. I've tried programs that aim to recover deleted photos, but they didn't work.
Is there a way to recover photos after restoring the iPod Touch?Hello,
It is very important to backup your device to the computer before updating or restoring.
You can restore your device to a previous backup, all the photos that were there when you made the backup should return with it, but I'm afraid that any photos taken or saved after the last backup are unrecoverable.
I hope this helps.
~Lt. Leviathan -
Restoring Apps after restoring iPod Touch
I recently restored my wife's iPod Touch and when I hooked it back up to her laptop iTunes kept asking me to purchase the January update. I kept telling it no seeing as we had already purchased the update along with the apps back in January. I read on the forum how it should be restored using the computer that the Touch was first synched to. This solved the problem seeing as how I was using the newest laptop to do the restore. The problem is that her original laptop is close to failing which means at some point I won't be able to restore the apps if the need arises again. Is there some way to transfer the January update files and apps over to her new computer so that next time I should be able to do a restore without having to use the original laptop?
The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
The file is located here:
Mac OS X:
~/Library/iTunes/Mobile Applications
Windows XP
C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
Windows Vista:
C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
Once you have copied the "iPod touch App Pack 4A93.ipa" file to the computer with your home library, make a new folder named Mobile Applications in the correct location, and place the "iPod touch App Pack 4A93.ipa" file there. Open iTunes and sync your iPod touch. -
After restoring iPod Touch to factory settings it's still connected to my account...?
I am going to sell my iPod Touch 5th Gen so I went on my laptop and restored it to factory default. I've done this before and it disconnected an iPod Nano from my account and I was able to sell it, but this time I got a message on my laptop saying "This iPod is linked to your Apple iD. Please activate"
Is there any way for me to disconnect it so it isn't linked to my ccount anymore? ThanksHi pluto,
Follow the instructions in this article. I think the main thing you need to do is to go to Settings>General>Reset>Reset All Content and Settings. This will turn off Find My iPhone and delete your iCloud account, which I think is the culprit here:
What to do before selling or giving away your iPhone, iPad, or iPod touch
Cheers,
GB
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