Returned my 8GB iPod Touch -- 10% fee

I returned my 8gb ipod touch today at the Walnut Creek store. I had problems view dark scenes, namely, dark skinned people. The guy said he would show his manager and he said the manager didn't see anything wrong with it. I only had 1 video on it, Episode 2 of Heroes. So, as my headline says, I got charged the 10% restocking fee.
I'm pretty bummed about it too b/c I was told at the SF Apple store (where I bought it) that I could return it w/o a restocking fee. I didn't have my receipt and box w/ me at the time so I figured I would just return it at another store.
The guy helping me didn't seem like he was going to budge and I didn't feel like pushing the issue or causing a scene so I just paid the 10% fee.
Even my wife, when she first viewed video on the lcd screen, asked, "why is it so dark"?
Lesson learned, WAIT a while before buying the latest product or else you'll pay (either w/ a restocking fee, your time, or both).

I'd go back and get your full reimbursement. Show them these discussion boards. Many people have swapped out/returned their touches without having to pay the fee, myself included. Forty bucks is forty bucks, y'know?
For Apple Retail not to have a uniform policy on this is not only outrageous, but also simply unfair. I'm willing to give them the benefit of the doubt at the moment since this is a brand new product, but a statement needs to be made ASAP.

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Hi., i bought a 8gb ipod touch for $199 on September 2nd.. but apple has announced that 16GB ipod will be now available at the same price.. is it possible for me to exchange my 8 to 16..??

hi., i bought a 8GB ipod touch for $199 on September 2nd.. but apple has announced that 16GB ipod will be now available at the same price.. is it possible for me to exchange my 8GB to a 16GB one..??

If you purchased it within the last 14 days you can return it for a full refund and then purchase the 5G.

Difference between 2nd generation and 3rd generation 8Gb iPod touch

Hello,
I recently won a 2nd generation 8Gb iPod Touch (Part No. MB528LL/A) that I would like to sell. I want to be able to tell the buyer the differences between the 2nd generation model and the 3rd generation model. According to Wikipedia in regards to the 3rd generation model:
"The 8 GB version is a reissue of the 2nd generation iPod touch hardware, includes OS version 3.x, but does not include support for Voice Control or the remote earphones with microphone."
According to Wikipedia in regards to the 2nd generation model:
"iPhone OS 2.0 and App Store access standard. Bluetooth support added but not made active until iPhone OS 3.0, which requires an upgrade fee."
Does anyone know if these statements are true? Are there any other differences? Is the 2nd generation model more or less desirable than the 3rd generation?
Thanks in advance!

http://www.apple.com/ipodtouch/software-update.html

8GB ipod touch has 7GB memeory

Got an 8GB ipod touch for xmas. First one wasn't working right so returned it. Second one is fantastic! Both of the 8GB ipod touch's I have had only have had 7GB of memory. Is this correct?

Absolutely normal:
http://en.wikipedia.org/wiki/Gigabyte
http://support.apple.com/kb/TS2419
Same is true of just about any device with memory - including your computer.

Can I add more storage to my 4th generation 8gb Ipod touch?

How can I increase the storage of my 4th generation 8gb ipod touch?

Welcome to the Apple Support Communities
Unfortunately, you can't add more storage to an iPod touch after buying it. If you bought it less than 14 days ago, you can return it and buy a 32 GB iPod touch

8gb Ipod Touch does not sync, many other problems

Hello - If anyone has advice i would greatly appreciate it -
Here's the deal. I was given an 8gb ipod touch for christmas last year. The device worked for for several months, one day however it got stuck in a loop where error (9) kept coming up saying that I needed to restore my ipod to the factory settings. I did this and when it finished verifying the installation process it would give me the same error. I took the ipod into the apple store and they tested it on their computer and it worked fine on that, however the took it anyway and gave me a free new one which came a couple days later.
Since I have had the new one i have still had the same problems. I successfully was able to get my applications onto the ipod touch however when i tried to sync the music the ipod would freeze. When I checked the available space on the ipod it said that only 1.2gb remained eventhough there were no songs on the ipod at all. I tried to uninstall and reinstall itunes many times, i do receive an error message a lot on my computer saying that bonjour service is having issues and can not be accessed, but there is nothing that I do on my computer to cause this problem. My itunes again, with the new ipod touch, is asking me to restore the ipod to the factory settings again. Anyone have any idea what is going on or how it can be fixed?
Thanks

When it tells you new hardware is found, do you have the option to search the Internet instead of a CD?
Be sure you turn off all antivirus, zone alarm, firewall etc. Go into Control Panel and check the Security settings as well as the task bar in the lower right corner. Make sure all those are disabled. Then try again.
If still no luck, or you seem to be having USB problems, verify your USB is being recognized by XP by following these steps:
1. From the Start menu, right-click the My Computer/Computer icon and choose Properties from the shortcut menu. The System Properties window opens.
2. Windows XP and Windows 2000: Click the Hardware tab.
Windows Vista: Click Device Manager. If Windows needs your permission to continue, click Continue.
3. In the Device Manager section of the Hardware tab window, click Device Manager. The Device Manager window opens.
4. Double-click the "Universal Serial Bus controllers" entry.
5. Double-click the name of each USB Host Controller that appears under the "Universal Serial Bus controllers" entry. A window with the name of the installed USB Host Controller appears.
6. If necessary, click the General tab. If the USB card is working correctly, you should see "This device is working properly" in the Device Status field.
If still no luck, look at [Updating the drivers on your Windows PC|http://support.apple.com/kb/HT1768?viewlocale=en_US]particularly for updates to the CD or DVD drive, graphics card, sound card.

3rd gen 8GB ipod touch stuck on connect to itunes

This isn't fair. I just bought this 3rd gen 8gb ipod touch (my first ipod ever, only owned Mp3 players) from best buy today and i can't even use it...
I'm going to start from square one, this will be long-winded, so forgive me in advance. But detail might help you guys help me out...
Okay, all giddy with excitement I boot up my touch for the first time. It tells me to connect it to itunes. I do that, hooking up the touch to the computer via usb. Vista detects it, installs the "apple mobile device" drivers just fine. Good, so then I open up itunes -- latest version -- and it's telling me to set up my ipod; name it, etc. Alright, I'm almost bursting at the seams here with excitement, but then itunes is notifying me that iOS4 is out. I upgrade, it takes a few minutes to do its stuff, it's done, and bam it's working. I play with the ipod a little bit, looking at the apps that already came with it. I disconnect, play with it, then reconnect to the computer again.
So now, itunes for some reason is doing a "recovery" process -- i did not tell it to initiate this. So it's in the process of "recovering" (backing up, i guess?) and Vista is prompting me to install the driver "Apple Mobile Device (Recovery)" I tell it ok, locate and install them. It does that, I'm guessing, for it's now prompting me to insert a CD. Well, there is no CD so I tell it to find this driver on the internet. It says "cannot find drivers check manufacturer's support site blah blah blah." At this point, itunes tells me that it cannot complete the "recovery process" -- no error code or anything, and the dialog box closes.
Now, my ipod goes into the connect to itunes screen. Itunes does not recognize it, for it does not even display my ipod at all. Vista does however, and each time i connect the ipod to the computer it attempts to install the "apple mobile device (recovery)" driver and fails each time. I don't know what's happening. I've lost all functionality in my ipod, can't even get into DFU. iTunes just refuses to recognize it. I've tried all of those fixes (reinstalling itunes, rebooting, trying that method where you go into device manager and update the apple mobile device (recovery) drivers....all of it doesn't work). I've spent hours websearching...
And I'm at a loss. I'm ready to throw this thing somewhere. Can you guys suggest any help for me? Please...
Message was edited by: regal
I didn't leave it connected - sorry. edit by regal

What did you do, I'm having the same problem, and also about to chuck the thing in a lake... help!!!

8GB iPod Touch 2g unresponsive

Here's it the situation: a coworker of mine bought an 8GB iPod Touch 2g from a friend because it "wouldn't work". Then the coworker came to me to see if I could fix it. I asked if it had been jailbroken/dropped/etc. He said it hadn't been jailbroken, but he was pretty sure it had been dropped. After getting my hands on the iPod I have not noticed any evidence of it being dropped. Anyway...
My first action was to plug it in to the computer and let it charge. When I finally got home almost 12 hours later, nothing, not even warm. OK, let's try to restore it...nothing. Enter DFU mode? Nothing. Every solution I have seen to try, I have tried. Nothing is happening at all.
Is my only solution to make an appointment at the Genius Bar? If so, is it going to cost me anything since the iPod is out of warranty? It isn't my iPod, that's the only reason I am asking.

I have an older nano that iTunes can't see unless I reboot it while it's connected to iTunes. You could try that.
Otherwise one of these support articles might work
http://support.apple.com/kb/TS1390?viewlocale=en_US
http://support.apple.com/kb/TS1495
Hope this helps.

Well its another 3rd gen. 8gb ipod touch problem. Apparently they don't exist and that really ticks me off because the apple packaging clearly stated it was an 8gb 3rd gen. and now i can't update it. Apple lied and now im paying for it.I better get a new1

A year or two back i dad just used up all of my money to buy a brand new ipod touch 3rd gen. 8gb. I bought it at a local sams club and i even still have the packaging that says it was an 8gb 3rd gen. But Apple lied to me because it is only an 2nd gen. I looked it up and they don't exist. Now i can't get any games or anything because of thier false advertisement and ripping us off (as you can't update from iOS 4.2.1). This also happened to many of my friends and other Apple customers throughout the U.S. It was an unopened product from Apple. Since they tricked us i hold Apple accountable. I demand a refund and anyone else in this delemma please share your story. APPLE OWES ME A REFUND.

I see that you have the same problem as guys in the sites I found.
http://apple.stackexchange.com/questions/54866
http://apple.stackexchange.com/questions/55334
http://apple.stackexchange.com/questions/55180
I think most of them manage to came out either with FULL REFUND, with 75-90% DISCOUNT for iPod 4G purchase, or FREE iPod touch 4G 8GB.
I'll tell you this, it's not Apple who lied to you, it's the misled DEALERS. I've been collecting evidences and it seems from the beginning (the time of press release) until the release of iPod 4G, Apple never stated that they intended to release iPod touch 3G in 8GB.
See this image of Apple online store back in early 2010 :
The 8GB model were only UPDATED with iOS 3 however the true NEW iPod touch at that time (Apple hadn't used the terms Generation yet) was available in larger capacity. The iPod touch 8GB wasn't RENEWED but rather RE-RELEASED with lower price as previous 8GB iPod touch were more expensive. If you still not convinced enough to believe it, well search the youtube and watch Phil Schiller's presentation in 09/2009. He shown 8GB model (he didn't say new) would only experience updated price of $199 but later on, he pushed the 8GB aside and explained the NEW larger capacity models would be granted double capacity and improved performance
Hence, I'm truthfully sorry to say that the one whom to be wronged isn't Apple but dealers themselves for false advertising. I suggest you to bring up your complain to the dealer with valid evidences because if you don't, I'm afradi you might lose your chance due to the time being.

I have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do

i have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do , would like to get it working with out losing everything on it if i can but if not i can redo it

Do as the manual says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore

Restore 8GB iPod Touch

My original computer has crashed and I have forgotten what my 4 digit code is, how do I restore my 8GB iPod touch back to factory settings so I can start all over? Any help is greatly appreciated!

Try forcing your iPod into Recovery mode by switching it off completly,
Then press & hold the HOME button while pluigging the cable into the iPod,
Plug Cable into computer and iTunes shouldf let you do a full restore.
see this page for full instructions.... http://support.apple.com/kb/HT1808
Hope this helps..

Why does my 8GB Ipod Touch have Voice Memos?

Why does my 8GB Ipod Touch have Voice Memos? According to Apple's manual the Voice Memos will only work on the 32GB Ipod Touch. The old 8GB does not have a microphone.

The Apple Users Guide for the the iPod w/ iOS 4.2.1 says the the 2G, 3G and 4G iPod have voice memos but you need an external for the 2G and 3G models since they do not have an internal mic. No info on 8 GB model not having VM. You can get the Users Guide from the iBook store.

I just bought a 4th gen 8GB iPod touch ,won't connect to iTunes/iStore I've been told by support that I have to have a WiFi network. We travel in an RV, never near a WiFi network.I have a USB Telstra mobile b'band dongle. How can I get iPod to work

th gen. 8GB iPod Touch. It won't connect to iStore. Support say it has to have access to a WiFi network. We travel a lot in an RV and rarely have access to WiFi. I connect the iPod to a laptop which has a Telstra USB mobile broadband dongle. I explained this in detail and was told by the sales assistant that the iPod would work on this setup. It doesn't. Has anyone got around this problem?

Go back to the sales assistant and gently place the iPod where... well, you get the idea.

How can I get the photos on my 8gb iPod touch transferred to my Windows computer and removed from my iPod touch? They are taking up too much space.

I have an 8gb iPod Touch. How can I transfer my photos to my Windows computer and delete them from my iPod Touc? They are taking up too much space.

See:
Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer

8GB iPod Touch has developed blueish bar 1 inch wide starting at the bottom

I have an 8GB iPod touch I purchased in August of last year. Until yesterday the iPod was working well. While online last night a blue block stretching from the bottom of the screen up about one inch appeared covering the bottom task bar and the complete lower set of letters when in portrait mode. I turned off the ipod, let it set overnight. Restarted, then completely wiped and restored and the bar persisted. I can touch the lower part of the screen and it selects fine, I just can't see what I'm selecting. I use my ipod touch for all of my calender syncing and it is very important that I can get this fixed soon. Again, I have gone through all the restore features and even before I restore the ipod the line still persists. The link included is pictures of the screen on my photo bucket. http://s638.photobucket.com/albums/uu105/schaia01/iPod%20Touch%20Screen%20Issues /

Try the sstandard fixes:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to fctory defaults/new IPod.
If y still have the problem then an appointment at the Genius Bar of an Apple store is in order.

Returned my 8GB iPod Touch -- 10% fee

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