Returned records different in query to workbook

We are using Bex Analyser version 7.
I have a pending invoices query embedded in a workbook. If I refresh the query within the workbook, I get 3 fewer records than if I run the same query on its own.
When I identified the 3 invoices concerned I could see that they have a zero key figure values. I haven't suppressed zero records in the query but they appear to be suppressed in the workbook.
Has anybody got any suggestions for amending my workbook so that I get all the records?
Many thanks,
Positive Parrot

Hi,
Can you check in this way.
Right click on a particular record in workbook-> properties> calculation---> calculate single value as.
Thanks,
Ashok

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    111     Cust_111     AA     3     3
    110     Cust_110     AA     2     2
    First I query the Customer table with query
    SELECT * FROM (SELECT row_.*, rownum rownum_
    FROM (SELECT a.CUSTOMER_ID , a.CUSTOMER_CODE
    FROM CUSTOMER a, STATUS a1, COUNTRY a2
    WHERE a.CUTOMER_STAT = a1.STAT_ID(+)
    AND a.COUNTRY_ID = a2.C_ID(+)
    ORDER BY lower(trim(CUSTOMER_CODE)) ASC
    ) row_
    )WHERE rownum_ <= 20
    AND rownum_ > 0
    Now the data returned is in the given order
    100 AA
    101 AA
    119 AA
    118 AA
    117 AA
    116 AA
    115 AA
    114 AA
    113 AA
    112 AA
    Now with the primary key returned, I fire another query with same sort column
    SELECT
    a.CUSTOMER_ID , a.CUSTOMER_CODE
    FROM CUSTOMER a, STATUS a1, COUNTRY a2
    WHERE a.COUNTRY_ID = a1.C_ID(+) AND a.CUTOMER_STAT = a2.STAT_ID(+)
    AND (( a.CUSTOMER_ID ) IN ( 100,101,119,118,117,116,115,114,113,112) )
    ORDER BY lower(trim(CUSTOMER_7)) ASC
    But to my surprise I am getting data in a different order
    100 AA
    101 AA
    112 AA
    113 AA
    119 AA
    115 AA
    116 AA
    117 AA
    118 AA
    114 AA
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    welcome to the forum, going forward if you could please share the create table and insert scripts. Also include you code in tag "{ code }" without quotes and space.
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    insert into country values(1, 'INDIA');
    insert into country values(2, 'USA');
    insert into country values(3, 'UK');
    insert into country values(4, 'JAPAN');
    insert into country values(5, 'KOREA');
    insert into country values(6, 'AUSTRALIA');
    create table status(stat_id number,stat_cd varchar2(30));
    insert into status values(1, 'AAA');
    insert into status values(2 ,'BBB');
    insert into status values(3 ,'CCC');
    insert into status values(4 ,'DDD');
    insert into status values(5 ,'EEE');
    insert into status values(6 ,'FFF');
    create table Customer(Customer_ID number,Customer_Name varchar2(30),Customer_code varchar2(30),Country_id number,
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    insert into customer values(100, 'Cust_100' ,'AA', 4 ,4);
    insert into customer values(101, 'Cust_101' ,'AA' ,5 ,5);
    insert into customer values(119, 'Cust_119' ,'AA' ,5 ,5);
    insert into customer values(118, 'Cust_118' ,'AA' ,4 ,4);
    insert into customer values(117, 'Cust_117' ,'AA' ,3 ,3);
    insert into customer values(116, 'Cust_116' ,'AA' ,2 ,2);
    insert into customer values(115, 'Cust_115', 'AA' ,1 ,1);
    insert into customer values(114, 'Cust_114', 'AA' ,6 ,6);
    insert into customer values(113, 'Cust_113', 'AA' ,5 ,5);
    insert into customer values(112, 'Cust_112', 'AA' ,4 ,4);
    insert into customer values(111, 'Cust_111', 'AA' ,3 ,3);
    insert into customer values(110, 'Cust_110', 'AA' ,2, 2);
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    SELECT   a.customer_id, a.customer_code
        FROM customer a, status a2, country a1
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         AND a.customer_stat = a2.stat_id(+)
         AND ((a.customer_id) IN
                               (100, 101, 119, 118, 117, 116, 115, 114, 113, 112)
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    SELECT *
      FROM (SELECT row_.*, ROWNUM rownum_
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