Returning my iPhone 5c?

I purchased an iPhone 5c 8GB. I've had it for a little bit now and I was just waiting for my SIM card to get here. My SIM card got here today. I got everything set up only to find out that the phone doesn't hold all of my music and pictures. On my order info it says that I have until the 27th to return it. Does that mean that it has to be at the apple store by the 27th or it can be shipped back on the 27th? I really need to know because I have to get my money back. I'm a full time college student. Please please help.

Your best bet is to discuss this with the Apple Store.

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Can I return my iphone 5 if I am not happy at how easily it scratches?

I have only had my iphone 5 for a couple of weeks and I have already noticed scuffs and ***** out of the side and back. I protect my phone with a cover but (And I kid you not) if the little grains of dirt that still somehow get underneath, are scratching the back. This combined with the fact that most apps and movies do not make use of the full siz of the phone, has made me very unhappy. I REALLY want to return my iphone, even if its just to have it replaced. Is this possible? Surely under the warranty I am within my rights to expect a certain level of quality!?

You have several things going on here. If you bought the iPhone from Apple here is a link to Apple's return policy in the US, I have no idea where you are so this policy may be different if your not in the US. http://store.apple.com/us/help/returns_refund
If you bought the iPhone from an authorized dealer check their return policy to see if it applies to your couple of weeks of ownership in order to see if it qualifies.
The warranty applies to manufacture defects, it is not insurance. Read here for more information about the iPhone warranty http://www.apple.com/legal/warranty/iphone.pdf
Lastly, most apps haven't been update to fit the bigger screen on the iPhone 5. This will take some time, at least the apps still work. Hope that helps.

Can I return my iphone and get a brand new one right after?

Within the 14 day full return policy, can i return my iphone on the last day and get a brand new one?

We aren't going to give you a pat on the back and say "good job". It's your time. I couldn't care less to be honest.

Can I return my iPhone 5 also without Garantie?

Can I return my iPhone 5 also without Garantie?

You need to give us more information about what you're asking. You can't "return" an iPhone at all unless it's within the dealer's return period.
If your iPhone is defective or damaged and you are asking if you can take or send your iPhone to Apple for service, then yes, you can, though you will have to pay for such service. The only exception is if the problem is with the sleep/wake button in which case Apple has instituted a service extension program. See:
https://ssl.apple.com/support/iphone5-sleepwakebutton/
Otherwise, you will need to tell us what it is you wish to accomplish.
Regards.

Can I return my iphone back if I had an approved service apple?

Can I return my iphone back if I had an approved service apple?

I'm sorry, but I don't think I understand. How does he know that two screws are missing inside? He should have this taken care of where it was purchased. He cannot have the device repaired or replaced in the US.

I returned my iphone and they gave me a new one...

I returned my iphone and they gave me a new one and they activated it at the iphone store. when i got home and tried to sync my contacts, they were gone. there are a few contacts that it imported but only about 25% of my original list. I think the contacts that it is syncing is from the mac address book. I have had problems with this phone and recently re-installed the sim card and had to restore my contacts and it worked fine. but this time when i plug the iphone in to itunes, it doesnt recognized the phone with "my name" on it. it just says iphone under the devices tab. where are my contacts? are they stored somewhere else on the mac where i can retrieve them?
Please help!
thanks
C
Message was edited by: coachhomer

coachhomer,
With the iPhone, contacts are not stored on the SIM card, but stored on the device itself. Typically, you want to backup your iPhone contacts with a program on your computer (like Address Book or Outlook) so you have those contacts in case you need to restore your iPhone or get it replaced. When you sync your iPhone with your computer, iTunes will make a backup of your information, but future syncs replaces your backup.
You can look and see if your old backup remains by going into the iTunes preferences and clicking on the syncing tab. It will give you the name of the iPhone backed up and the last date it backed up the information. If you synced your iPhone before you took it in to be replaced, your contact information may still be included in that backup. You can restore your phone in iTunes and choose the backup you want to re-sync to the iPhone.
Hope this helps,
Jennifer B.

Is it possible to return my iphone 4 and cancel my contract?

I have an iphone 3GS and I canceled my AT&T contract like 8 months ago, but I decided to get services again.. so I was too dumb and chose to buy an iphone 4 and had to do the contract thing... I could just get the service for my iphone 3GS with no contract.. I want to do that. I bought it today.. so is it possible to return it and cancel my contract and just get the AT&T service for my iphone 3GS? He didn't give me any receipt for it.. >_<;;

I find it hard to believe you weren't provided a receipt.
You can return an iPhone for payment credit within 30 days of the purchase date less a 10% restocking fee and cancel the associated AT&T contract within the same 30 days.
You must return the iPhone and all package contents undamaged in any way to the store where it was purchased.

How did I return my iPhone 4 to Apple in the UK?

Hi all,
After much deliberating, I've decided to return my iPhone 4 to Apple UK within the 30 days.
Does anyone know how to do this?
Thanks in advance

Hehe...I hadn't even thought of eBay...of course!
I just took a look - they are going for such a lot of money.
I think I'm probably going to do that option. Thanks everyone

Returned Defected iPhone but Verizon cannot locate it in the factory?

On January 14th 2013, my iPhone 5 top button stopped functioning. Received replacement two days later. I then packaged and returned old iPhone with the return label provided by Verizon on January 19th 2013. Tracking number states factory received the package in January 29th 2013. On February 27th 2013, Verizon reports “Equipment charge” for $749.99 Device not returned. After a two months of calling each week and talking to numerous representatives Verizon told me that the factory is saying that the iPhone was never received and they could not locate the device but the $749.99 charge still stands. Verizon lost the iPhone and/or it was misplaced in factory. Verizon states the iPhone was never returned. Tracking Number was not recorded and neither was the phone’s IMEI number on file. If I did not keep all the documents then I would not have any proof of the device was shipped back and or even EXISTED!

I hate to say this but do not let this continue with verizon. Go to small claims court and have them served for the full amount they are saying you owe. Add in the court filing fees, time loss from work, postage costs etc. in the meantime send a written dispute to the address on your bill send it Certified Return Receipt and tell verizon you have proof of delivery as your dispute. Pay only the portion of your bill that is not in dispute. By federal and state laws they cannot report you as deliquent nor can they report you late to the credit bureaus. They also cannot harass you for payment of the disputed amount. if they call and send letters after your dispute is received you can ask for three times the amount they claim you owe for violation of the Fair Debt Collections Practices Act. And there are state laws that give you rights. Add the costs of the letters and other real costs to the small claims filing. Verizon will call and settle. unless its settled via written agreement with all charges removed I personally would go to court anyway. Do not arbitrate under any circumstances.

I ordered the new Iphone 6 and it will ship on 10/31, on 10/15 I completed the paperwork to return my iphone 4 8GB, but it appears when my paperwork was emailed to me and I didn't notice until today. It has my return phone listed as an iphone4 16GB...is

I ordered the new Iphone 6 and it will ship on 10/31, on 10/15 I completed the paperwork to return my iphone 4 8GB, but it appears when my paperwork was emailed to me and I didn't notice until today. It has my return phone listed as an iphone4 16GB...is this going to be an issue? I was quoted a trade in value of $200 and need to apply this to my iphone 6, if the trade in is not going to be $200 I need to cancel. I did call the verizon store today and the woman told me it should be no problem, but I keep hearing horror stories about this trade in program and I need to be sure.

susan522,
Congratulations on the purchase of your new iPhone 6. Ordering a new device can be very exciting and we understand wanting to be able to get your hand on it as soon as possible. With the trade in program the device that is being returned should indeed match what was selected at the time the trade in was processed. What we can have you do is reach out to our trade in team to see if this will cause any problems with the amount you receive once you turn in the iPhone 4. You can reach them here http://vz.to/1pJQcUb by clicking in the "How do I contact you" section. It will allow you to send an email to the team that handles the trade in requests personally.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

***!?!?! IF I WANT TO RETURN MY IPHONE, THEN I LOSE MY CELL NUMBER!!

Like most, I don't often read the fine print when purchasing something, so I am guilty in this instance, but at the same time, i am completely SHOCKED!
In case none of you experienced this yet, if you decide you want to return your iphone, did you know that you also permanently lose your cell phone number? That's right - its GONE! Both my brothers went to return their phones and were both told separately, that they could not keep their numbers.
Has anyone else dealt with this???

Yes, frankly, I haven't heard of this. I live in a heavy ATT/Cingular use area, and I know at least one person who returned their phone and they just swapped out the SIM card to his new phone, same phone number, same everything.
I am thinking this only affects ported numbers, and even then, most likely from specific companies. Once your number is on a SIM card, that is your phone number, and the SIM card is usable in any other ATT/Cingular phone.
It makes no sense considering it obviously doesn't happen if you already have ATT service.

HT1414 My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?

My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?

Lilasil wrote:
The message displayed suggests to return the iPhone to factory settings (which I cannot do).
Why not?

Return an iPhone??

Hi guys,
I want to return an iPhone I bought on Dec in US and cannot use it in Dominican Republic.
I need the invoice to return it? Can I have my money back?
Regards,
Jose I Reynoso

Opened Apple branded equipment will be subject to a 10% open box restocking fee. Normally you have fourteen days from the date of purchase to return an item, but for products purchased from the Apple Store between October 31, 2007 - December 24, 2007, you may request an RMA by January 8, 2008. You will need to contact the Apple Store if you purchased the iPhone directly from Apple or AT&T if you bought it from an AT&T Store (from AT&T you have only fourteen days from date of purchase unless they have an extension not mentioned on their web site).

Can I return my iPhone 6 and go back to my 5?

Hi folks,
I mail-ordered an iPhone 6 because my current phone's a 5, and I've been doing the every-other-generation dance since my first iPhone, a 3G. For the very first time, though, I think I regret my upgrade. I'm probably going to allow a few days to get used to this new, big phone, but I feel doubtful.
My question, then: is there a way I can say "Ha ha oops never mind", switch my US AT&T service back to my 5, and return the 6? My best guess based on experience is that Apple would take the phone back in 30 days (at least they do that with Mac purchases), and AT&T would be happy to fine me $150 for early-termination on my old phone and sign me up for a new two-year commitment on my old one, again. Which would be kind of awful.
Is there a better way, or do I just have to see this as an expensive life lesson?
Motivation: I find the 6 very uncomfortable to hold and use one-handed, and I have no desire for a larger screen if the tradeoff is that I am obliged use this device two-handed now. I feel quite frustrated every time I need to tap any screen's "Back" button, now physically out of my thumb's reach way up there at the top of the screen. Double-tapping the home button to push the top controls within reach feels like an ugly hack, and reminds me every time I do it that this phone is larger than I'd like it to be. Perhaps most worrying of all, I find myself unable to keep my wrist straight while holding this bigger, heavier phone, and I can feel my nascent RSI tingling while I'm trying to read a book on it. Add all these up and you have the very first time I'm using a new iPhone and am not just not in love with it, but really alarmed and half-panicking that this essential life-tool doesn't even feel like it fits with my body any more.
So yeah. Pretty sure I wanna go back to the light, wonderful 5. Any advice would be appreciated.

In the exact same boat here. Life-long iPhone user. Got a 6 on Tuesday and absolutely hate it to the point where I dread using it. Upgraded from an iPhone 4 I'd had for 4+ years. After making several phone calls, my understanding is that Apple will take it back no problem, within 14 days. My iPhone 4 was out of contract with AT&T but when I bought the 6, I renewed my previous contract for 2 years. My AT&T contract also has a 14 days, cancel for any reason with no early termination fee, clause. I assume your AT&T contract would have the same. But I don't think you need to worry about canceling your contract. Since you still have your iPhone 5, you should be able to bring it to the AT&T store, have them switch the existing contract from the 6 to your old 5 and then you can go return the 6 to the Apple store where you bought it. That's no different than being halfway through a two year contract, your phone is stolen and you have to buy a new one at retail price to replace it on your existing contract. You're essentially just bringing your own device you already paid for (the 5) to the existing AT&T plan.
I would just caution that assuming you want to keep your phone number, get the service put back on your 5 at AT&T and have them deactivate the 6 before you go return the 6. Or just make sure the Apple store is capable of transferring the service from the 6 back to the 5 while you're there to do the 6 return.

IPhone 4 exchange /return for iphone 4s

can I return or exchange iphone 4 8 gb bought at verizon store for iphone 4s 16 gb at the apple store and pay the diference the phone is only 1 day old. verizon has a 35.00 restock fee does anyone know if this can be done?

Yes, within 14 days (or 30 in ca) any fee would be via Verizon.

Returning my iPhone 5c?

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