Review process is nebulous

I have a 28-page picture book that I was going to make available to friends and family for Christmas. The proceeds were going to to a charity. I reviewed all the documentation and submitted my little ebook. More than a week later and it's still in review. When I called support, all I was told is there is no way to find out where the book is in the review process because the review team doesn't discuss its work with the support team. All I wanted was an understanding of where I am in the queue so I can reorganize my marketing efforts. They couldn't tell me that either. Very discouraged.
I've scoured the forums and determined iBooks can be in review limbo for as little as seven hours or as long as several weeks. I really think Apple should better spell out its review processes.
They ruined my Christmas.

To have Apple hear your views, best to use
http://www.apple.com/feedback

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    <div class=Section1><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'>Hi Jim,<o:p></o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'><o:p> </o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'>If the area of code has not changed in the trunk from how it was<br />in 3.x, we&#8217;ll usually apply it to the 3.x branch, *and* we&#8217;ll merge<br />it forward into the trunk.  In that case it&#8217;s best to submit the<br />patch against the latest version 3 build that you can &#8211; head revision in<br />the 3.x branch is ideal (and minimizes the chances that your patch has gotten<br />out of date), but we&#8217;ll look at it if it&#8217;s against a recent stable<br />build or milestone build as well.<o:p></o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'><o:p> </o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'>If the area of code *has* changed enough that it&#8217;s not<br />obvious whether the same patch works in both 3.x and the trunk, then it&#8217;s<br />usually best to submit for the trunk (again, the more current the revision the<br />better).<o:p></o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'><o:p> </o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'>Thanks for contributing!<o:p></o:p></span></p><br /><br /><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";<br />color:#1F497D'>Steve<o:p></o:p></span></p><br /><br /><p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;<br />font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></a></p><br /><br /><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><br /><br /><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span<br />style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jim Cheng<br />[mailto:[email protected]] <br><br /><b>Sent:</b> Wednesday, February 25, 2009 8:19 AM<br><br /><b>To:</b> [email protected]<br><br /><b>Subject:</b> Re: Patch Review Process<o:p></o:p></span></p><br /><br /></div><br /><br /><p class=MsoNormal><o:p> </o:p></p><br /><br /><p class=MsoNormal style='margin-bottom:12.0pt'>A new message was posted by Jim<br />Cheng in <br><br /><br><br /><b>General Discussion</b> --<br><br />  Patch Review Process<br><br /><br><br />This works well for me--I'm patient. :) <br><br /><br><br />However, under this patch review plan, I do have a question. Since the head<br />revision on trunk is under continuous work by the Adobe Flex team, what version<br />would be the best for community-contributed patches to be generated against? <br><br /><br><br />Right now, I'm first verifying that my patches haven't already been implemented<br />on trunk, and then generating them against the latest milestone release build<br />(currently 3.2.0.3958) for submission. <br><br /><br><br />Patching against milestone releases is nice on my side since they can easily be<br />applied to existing projects typically using milestone SDK releases, but I'm<br />wondering if this practice works best for you guys at Adobe. <br><br /><br><br />If it'd help, I'd be happy to submit patches against the current head revision<br />on trunk (as of the time when the patch is generated and submitted, of course)<br />or the last stable build (currently 3.3.0.4852) instead. <br><br /><br><br />What would make everyone's lives easiest? ! <br><br /><br><br />Thanks, <br><br />Jim <o:p></o:p></p><br /><br /><div class=MsoNormal><br /><br /><hr size=2 width=200 style='width:150.0pt' align=left><br /><br /></div><br /><br /><p class=MsoNormal style='margin-bottom:12.0pt'>View/reply at <a<br />href="http://www.adobeforums.com/webx?13@@.59b7fa93/0">Patch Review Process</a><br><br />Replies by email are OK.<br><br />Use the <a<br />href="http://www.adobeforums.com/webx?280@@.59b7fa93!folder=.3c060fa1">unsubscribe</a>< br />form to cancel your email subscription.<o:p></o:p></p><br /><br /></div>

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    Nidia Olguí

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