RH10 Index in IE 9 and 10 - Loading In!

Just got RoboHTML 10, and upgraded my RH 8 project.  I applied the Fixes Patch for RH10, both in Installation location (template skins) and outputs.  The patches did fix the font problems I was having in WebHelp output in the navigation panes.  And all is well when I click links from Contents, Index, or Search.
But now in IE 9 and IE 10 browsers, my WebHelp output Index is loading in the Index - and you can see it moving!! - when I click the Index button.  So, I click the Index button and watch the Index - which has seemingly thousands of entries - fill in the Index pane.
I did read a post from a RoboHelp user that relates to problems when Windows 2008 Server is the operating system - and that's what we're using here for our system and the associated WebHelp.  So perhaps Windows 2008 Server is interfering with the JavaScript for the Index getting enabled or disabled??  I'm not sure exactly - but it prompted me to think that this Index problem is related.
Any ideas??  I did search this forum and Peter Grainge's wonderful site - but no answers jumped out at me. 
Thanks as always to my fellow RoboHelp travellers!!
Susan

(I do realize I am replying to myself here!!  But wanted to pop this thread to the top.)
I have applied fixes to my new RH 10 installation, with the patches for the install.  And I have generated WebHelp with the upgraded RH 10. 
The generated WebHelp is being called by our Web-based application, from its database, for context-sensitive Help with a Help button, via a link for each HTM.  There is also a Show link at the top of the Help topic that's called.
When I open the entire Help system via the Show link, the navigation pane appears with the Contents pane first.  However, when I click the Index button on my help toolbar, the Index is still displaying in a "rolling" fashion as I watch Index entries load in.  After it's all loaded in, I click on an Index entry, and then it's a blank right topic panel where I should be seeing the selected topic.  So, the same symptom that the RH 10 fix was supposed to fix.
I even copied the 2 files from the fix for the output of an existing published WebHelp - whskin_frmset01.htm and whtbar.js - into the published WebHelp folder.  However, when I once again opened the Help from our application and used the Show link, the Index has the same symptom - Index visibly "loading in" and then no display of selected topics from Index (when it finally stops loading in).
THEN, as a test, I opened the WebHelp start page HTM as a "stand alone" - so NOT from our application - launched from Windows Explorer.  And so it opened directly into IE 10 browser.  All works correctly when I do this!!  Index works correctly.
THUS, there's something within our application that's conflicting - I'm suspecting it's something impacting the Java Script running the Index and Contents for WebHelp.  Any ideas??  I'm desperate - our Help is not fully functional.
I've read other posts about the WebHelp needing to be a "trusted" site - and the entire installation for our application is "trusted".  And we even added the WebHelp folder, but no correction when Help is launched from our application
The application is a Windows 2008 Server - and I've heard that referenced in other problematic scenarios.  Does anyone know where or what kind of files that my developer coworkers here can look at to help troubleshoot this problem??

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    I have been a loyal user of Firefox since 2005 and have never had and issue with this browser. It has been my top choice when it comes to using it in my devices along with suggesting to other people. The problem I have recently began to experience happened after updating to the newer version...4 or 5, not sure which. My Adobe Flash player is up to date and have no add-ons running that are not part of the default browser.
    When I click the icon it takes a long time for the window to show up and a good minute before the homepage shows up and is functional to use. I never had this issues with previous versions so I am assuming there might be some bug causing this particular problem. Also, when I am playing games Firefox decided to stop responding and I have to force quit so my games don't suddenly slow down. I am running Mac OS X 10.6.7; I also tested opening Safari and it opened and loaded the homepage is about 3 seconds, I don't wanna have to switch unless I have to. Any help is appreciated, thanks. :)

    Hi Donekes,
    First off I need a little more information to help with troubleshooting.  You say that an error occurs when you "try to re-open the same problem app before the old session completely exits".  Does the error have an error code or dialog display?  It may also be possible to receive an error log.  Here is a knowledge base that explains how to retrieve error logs.
    http://digital.ni.com/public.nsf/websearch/54E361E3FF477EC186256C320068184F?OpenDocument
    If you are able to get that information then please post.  Have a good day.
    Brian K.

  • Update to IOS 6 has been a nightmare. Facebook would allow me to save pictures unless I granted access to my foto album. Does this mean my pictures are going be planted all over the web? The safari keeps crashing and loading is slow.

    update to IOS 6 has been a nightmare. Facebook would allow me to save pictures unless I granted access to my foto album. Does this mean my pictures are going be planted all over the web? The safari keeps crashing and loading is slow. Most infuriating is that YouTube was deleted from my entertainment apps and I now have to pay for it if I want it back!! This is a bloody disgrace.

    Back up all data.
    Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • My iPhone will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings. I have no back up of my phone I've also tried the home/sleep button thing but nothing

    My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • How do I configure DW to open and load a file?

    I have DreamWeaver CS5 running on a Mac. Whenever I double-click to open a DreamWeaver compatible file (such as an HTML file), if DW is not already open, DW launches but does not load the file. Once DW is launced, I can double-click the file and it will load. How do I configure DW to open and load a file together?
    DW: v11 b 4993
    OS X: 10.7.4 (11E53)

    HTML files are normally configured to open in a browser. The default on a Mac is to open the file in Safari.
    You can right-click the filename in the Mac Finder, and select Open With > Dreamweaver CS5 from the context menu.
    Alternatively, select an HTML file in Mac Finder, and press Cmd+I to open the Info panel. In the Open With section, select Dreamweaver CS5 as the default program, and click the Change All button.

  • HT1151 I have my iTunes library on an external hard drive that was connected to a PC, now I want to connect to my new iMac and load the iTunes library onto that computer, can I do that?

    I have my iTunes library on an external hard drive that was connected to a PC, now I would like to connect that hard drive my new iMac and load the iTunes library onto that computer, can I do that?  Looking for a solution that keeps me from re-ripping my CD collection.

    Here are the official Apple Support instructions:
    http://support.apple.com/kb/HT4527
    Ciao.

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