RH9 error: .cpd file corrupt

I've just received this error for the second time. The first time I "tried deleting the .cpd file and reopening the project. All the topics were missing -- each topic name was in the project with a red delete/broken X across it.
After vainly trying several approaches to getting my topics back, I decided to start over. The original project was converted from RH7. I decided to create a new RH9 project and import topics. That seemed to be working well, except two topics would not import. Each caused RH9 to lock up with a "busy" hourglass and when I closed RH9, I got the Windows XP SP3 "not responding. End now?" error.
So I created new topics in Dreamweaver and pasted the text into them and imported the new topics. I use Dreamweaver as an editor; I am not fond of the RH editor -- a totally different conversation. (Likewise, the RH9 conversion of RH7 projects is a totally different conversation.)
With all topics now in the project, I started to rebuild the TOC and completed most of the TOC when RH9 locked up again. When I tried to reopen the project, I got the error shown below (again). Is there a way to remove the corruption from my .cpd file? Should I totally give up and go back to RH7?
This project has between 300-400 topics and about 1250 files in the compiled version. We're using both conditional build tags (4 builds) and user defined variables (also 4). I have discovered that the RH9 codes for both build tags and user variables are different from RH7 (and they didn't convert) and have begun the process of recoding the first section of the project. Should I not attempt to import a topic into RH9 until after all the codes in the topic are updated to the RH9 version?
Does this issue have anything to do with the new RH9 doctype code that automagically applies itself to any topic that is opened in the RH editor? From what I've read, I do not want to use XHTML and want to stay with the HTML doctype I've been using with this project. We compile WebHelp and deliver the Help with web-based applications. A sample of the RH9 doctype follows.
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
I hesitate to do anything more without guidance. Rebuilding this project again is a discouraging thought.
Thank you for your response and advice!

The missing sample in the previous was supposed to show the HTML code I saw in both RH7 and RH9 for build tags.
RH7 HTML looks like: ...text goes here...
RH9 HTML looks like: <? rh-cbt_start condition="NATL" ?>...text goes here... <?rh-cbt_end ?>
The HTML for user variables is similar in both RH7 and RH9. Neither the build tag or user variable code converted during the RH7 to RH9 upgrade -- for me.
Is the HTML code for RH9 build tags (shown above) actually XHTML? It occured to me that perhaps adding an XHTML code into a topic that has a doctype for HTML may be an issue. After correcting the build tag code in Dreamweaver and saving, I closed DW, opened RH9 and did File/Save All. I don't think the doctype changes to XHTML in RH9 unless I import the topic again. Just wondering if that could be part of the problem. Last night I sent a small test project for deploying in the web site test environment -- to see if our web app will handle XHTML documents. Testing is necessary since the "new" RH7 charset utf-8 was not compatible with our web app either. (That was a big struggle to get resolved as well.)
I will contact IT today about a second login profile for my computer. My coworker is working on a different project in RH9, but it does not include build tags or user variables and she has not experienced crashing and corrupted .cpd file.
thanks for your help!

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Many thanks in advance for any wise words offered.

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Just to let you know that we resolved our problems with our misbehaving rhbuildtag.apj and .cpd project files.
As I mentioned previously, my colleague's version had been working fine. This was the very puzzling bit as I was pulling the exact same set of project files from our SVN repository.
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Root cause:
Looks like our woes were caused by a corrupt condition in the rhbuildtag.apj file, which then caused the .cpd file to crash.
Resolution:
Identified duplicate condition tags and superfluous markup in the rhbuildtag.apj file and remove them (after making a copy). My previous machine was terribly slow and RoboHelp oftened crashed due to the poor machine performance. This could be one plausible cause for the corrupt condition.
Given we added this condition back in October, I'm not sure why the problem only cropped up now as we would have made changes to the project since then. But such is RoboHelp and our daily battles.
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Thanks for all the replies - much appreciated.

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"jsc.19" wrote in message news:f9aaa05d-ad62-4f0e-96e1-6bbeb4c7098d...
> Will, thanks for taking the time to post some suggestions. I understand
> Protected View perfectly well and my post is because Protected View is not
> behaving as it should. I think my dot points above show this, still,
> thanks for taking the time to post. I think Tony is more on track with
> his questions around what has changed in my build, and this is the area
> I've focused on over the few days since posting.
>
> I've pulled my build apart and put it back together and found the issue.
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>
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>
> We will go to HP to get some support and advice around this before putting
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>
> Anyone - if you have similar problems, can I suggest you look at all your
> Office add-ins and also any applications that may potentially hook in to
> Office.
>
> Cheers all.
>
> James.
>
>
>
Enjoy,
Tony
www.WordArticles.com

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and ends thrown in it. What it would do though is cause RH to break
the links to the legitimate topics in the Authorizations folder and
this folder would not appear when I rebuilt the project. Because
this folder existed on two levels, it seemed to confuse RH so it
would leave it out all together. When I deleted this unnecessary
folder, the project rebuilt without any problems. So I think it's
important if you inherit a project to make sure there aren't any
residual folders that might conflict with existing ones. Hope this
helps-
All the best,
Rich

File corrupt error

Hello All,
Using Adobe Mobile Packager and a swf files, i created a package for the Symbion Phones which is a self signed .sis file. When i tried installing it to the phone.......it gave an error "File Corrupt Error" .
Any guesses for the error?????
Also, the .swf file was created using CS3 suite. I don't know if this is a silly question........but can Adobe Mobile packager create package for swf files created using CS3........or is it only for .....CS4???????
Would appreicate all replies or any kind of help for this issue.
Thanks and Regards
H.R.

I don't use adobe mobile packager for this purpose; however there are some basic things to worry about during packaging so that your file won't be corrupted:
1> Did you Entered Correct UID order for an edition (2nd or 3rd Editions)?
2> Did you create .key and .cer files ? (key and certificate) ?
3> Did your Swf run normally in the mobile phone before packaging ?
4> Did you make sure you entered a valid path for your application to be installed during extraction ?

Outlook 2010 error - The file is corrupt and cannot be opened

Hi experts
Im getting the error - "The file is corrupt and cannot be opened", when opening office attachments in outlook 2010.
I’ve tried disabling the protected view options in office which hasn’t fixed the issue, the only suggestion I have seen which I’m sure would work is to delete
the user profile and recreate. This seems a bit over kill to me, does anyone know what files I need to remove to fix the issue.
Thanks

Hi,
You can try using the Fix it tool in the following KB article to fix the issue:
http://support.microsoft.com/en-us/kb/2387587
Hope this helps.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

RH9 error: .cpd file corrupt

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