Right Hinge coming apart in Envy m6

Hello,
This issue statred within one year warrenty period but due to travel I could not get it addressed. Now I am past 1 year warrenty. The problem is getting worse and I am afraid I will break my computer...
Will HP help resolve it?
Nambula

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@Ron92 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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The scratches you may have to live with, because it's
a refurbished product. What exactly is coming apart?
On my (non-refurbished) MBP, the front of the case
above the sleep light very slightly bulges out. That
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If, however, the top case is vertically coming apart
from the bottom, you should call AppleCare. Then the
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Hello.
I need some help to solve my issue.I have seen that a lot of people with this laptop model is having the same issue as i am having.My laptop model is HP Envy 6 Notebook PC.I always open the laptop with care since it is where i have all my work and university stuff. However, i have noticed that the right hing of the laptop is almost breaking my screen. Because of this, now i always leave the laptop at home because i dont want to close it. Else, it will break any time.Hope you guys can help me with this problem.What can i do to fix this problem? Is HP offering any fix for this problem? Thanks in advance. Sincerely, Diogo Peixoto

‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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Hello djscoobydoo,
Welcome to the HP Forums!
I'm sorry to hear the hinge on your Pavilion is slowly breaking. You need to contact HP phone support, immediately, to get it addressed. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns. Thanks!
Mario
I worked on behalf of HP.

Right Hinge

Hi, i'm an owner of a hp evy laptp. The right hinge that holds the body and display together is loose or defective for sure after normal use. At times, often, a fourth of my screen ( the far right ) goes all white.

Hi @Timoai ,
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George
I work for HP

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Hi, I'm really sorry for my bad english, but I'll try to explain my problem as better as I can. In the back cover there are some plastic support for the right hinge that was broken in my laptop.Different shop said me that I can't buy replacement part, but now I can't use my laptop. In attachments some images in order to let you better understand. When, one year ago, I bought this notebook, this was one of the more expensive, and enthusiast notebook, is really scandalous the use of this kind of material in this notebook.
What can I do?

Hi, I'm really sorry for my bad english, but I'll try to explain my problem as better as I can. In the back cover there are some plastic support for the right hinge that was broken in my laptop.Different shop said me that I can't buy replacement part, but now I can't use my laptop. In attachments some images in order to let you better understand. When, one year ago, I bought this notebook, this was one of the more expensive, and enthusiast notebook, is really scandalous the use of this kind of material in this notebook.
What can I do?

Hp envy laptop coming apart

I can't believe both the HP Envy laptops I bought less than a year ago have come apart. The hinge on the left side have seperated. Once of them has completely come loose.
I bought one for my daughter to take out of state for college, purposely bought what I thought was a great computer only to have the same thing happen to hers. It's her freshman year, can't believe this has happened.
I rely on mine when I work from home, I'm afraid to even open it!!
The one I own is so far gone, I doubt it could even be repaired.
What a piece of junk!!!!!!!
I have always owned HP, guess it's time to move on....................

Hi
Please call HP Technical support and get the unit serviced in case no damage done from your end you should still be eligible for a free service. In case this does not work let me know.
Let us know how it goes!
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Hinge Falling Apart

Yesterday my hinge started falling apart. This machine has never been dropped or over-extended before. I was told by the Apple Store today it must have been dropped and would not be covered under warranty. However (like many others I've seen claim the same thing, on the internet at least) my machine has never been dropped or mishandled, it sits on my desk. The majority of people also claim this problem has happened on the right side of their machine, as it has on mine, which leads me to believe this is a manufacturing issue.
I was asked to call Apple Care, buy when I did they said in essence "whatever the Apple Store said is what you will hear from us".
So I was told to call Customer Relations tomorrow. I just thought I should log my situation in here in case it can aid in bringing attention to this problem.
Some pics of my machine
http://www.boardfromhell.com/imagehost/images/303_1.jpg
http://www.boardfromhell.com/imagehost/images/128_3.jpg

‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar

Right Hinge loose - Self Repair?

Hello All!
So I've just noticed that the hinge on the Right side of my display is loose - by that I mean the left side is solid, and the right side of the display can be moved "up and down" at the level of the hinge.
It's not that that bothers me... it's the fact that it makes a "clicking noise" if i move the computer on my lap (oh... I dare use it on my lap)... Like to pick it up or to reposition it.
What it seems like is a loose hinge screw ( there are T6 screws under there below the topcase) that could be loose.
Any of you guys "self repair" this issue? Seems as simple as removing the top case and tightening that screw.
Please feel free to chime in whether you think I should give it a shot, or let the pros handle this seemingly simple technical issue.
But if I wait to go to an apple store, I'm going to ask for a new display as it is... I'm noticing a few more dead/stuck pixels... just to make the entire repair worth my time.
Thanks in advance for the suggestions.

I had a problem with a very early titanium powerbook, the small hinge pins under the plastic cover need to be carefully removed just, do one side at a time. You might find that once you have removed the screws holding one side of the hinge that you cannot move it (seized)Gently grip the plate holding the hinge pin with a suitable pair of pliers and tease it apart. one drop of a light machine oil and replace.don't tighten the screws holding the plate to tight as the head will come of.Also do the same to the other side. The pin had got so stiff that there was movement of the keyboard edge which had cracked and if left in this state much longer would have cracked the circuit board to which it is also screwed through. Hope while looking at your computer that this makes sence. Dave
intel MacBook Pro 2.16ghz 2gig ram. 100gig 7200HD and EpsonRX620 Mac OS X (10.4.7) 2 d2 lacie HD one 60gig another 250gig and burner, wacom tablet, PowerMate

Right Hinge coming apart in Envy m6

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