RoboHelp 8 crashes on project close after modifying htt files outside RoboHelp

Recently I have made some changes to the .htt (master page/template) files that are used with our RoboHelp projects. It was easier to make those changes outside of RoboHelp, so I made them in a simple text editor program, making sure that RoboHelp was not open at the time. I did this for multiple projects.
Since then, RoboHelp hangs up every time you close any of these help projects or if you attempt to close RoboHelp itself with the projects open.
Things to know:
-I am using 8.0.2, so it has the latest updates.
-I am using Windows 7, 32-bit.
-I can find no code errors in the htt files themselves. (I had RoboHelp problems in one project a long time ago when I accidentally omitted a "?" in the RoboHelp header tag. Nothing like that is going on here.)
-I have tried renaming the CPD so that RoboHelp creates a new one. This does not solve the problem.
-I have tried opening the master page file in RoboHelp and then closing it. RoboHelp opens the file with no problems and does not seem to make any changes.
I have searched the forums and have found many references to RoboHelp crashes in Windows 7, but none seem to have the same cause as mine.
Has anyone else had this problem?
Thanks,
Tammy

OK, now I know what causes it, but I'm not sure what to do about it yet. I'm working on it.
We have a new "@import" line in our style sheet (turns out it wasn't my htt modifications at all!!) that RoboHelp apparently doesn't like. We did this because I couldn't get RoboHelp 8 to let me asisgn multiple style sheets to topics, so I had to put an import line in one to pull in the other.
Since I did this, I have logged a feature request asking that RoboHelp allow multiple style sheet links in topics. Adobe has replied that this is possible in RoboHelp 8, but the forums had previously said it was not, and I was seeing my second link deleted, so I'll have to revisit this to see if I can get it to work one more time. If not, we'll have to live with the crash. Hope RoboHelp becomes more flexible with these things in the future!

Similar Messages

  • V490 is not loging using hyper terminal after modifying hosts file

    Dear ALL,
    I am new user of Solaris 10. My Director has given me task to configure Sun fire V490 server. Today I was configuring the Network of the server using vi editor , I had change the ip from /etc/inet/hosts file after modifying the file I had restarted the system but it was not loging into root user. it gives an error "unable to login" , I searched the problem and find out that I missd the netmask file to modify but now I am unable to loging through hyper terminal . I am configuring the server using hyper terminal , is there other way to configure the server , because there is no vga card for the monitor display. How can I modify my server files. Please help me in this regard . I shall remain thankful to you.

    With Lions should be fine editing the standard /etc/hosts file
    # Host Database
    # localhost is used to configure the loopback interface
    # when the system is booting.  Do not change this entry.
    127.0.0.1           localhost
    add here your IPv4 hosts list
    255.255.255.255     broadcasthost
    ::1                 localhost
    fe80::1%lo0         localhost

  • Finder closes after having deleted files or folders

    OSX 10.8.2
    Finder 10.8.1
    A Finder window closes after having deleted eg all files in a subfolder or after having deleted a subfolder. It's only since a couple of weeks that Finder shows this behavior... This behavior is very odd and causes me to open each time again a finder window when doing clean up ...
    Any clue?

    I usually find thing sort of thing happens when you have mobile home directories set up but then log into those accounts as network user accounts.
    Another thing I would check is that file/folder permissions match between the mobile home account and the server version of the account… both should be owned and writable by the account holder. If a user can't write and overwrite files across the board things will also constantly get kicked back as you describe.
    My guess is that you didn't set the accounts up correctly in the first place by cutting corners by copying/duplicating between them.

  • Teststand problem when try to close a modified seq file.

      I have a problem when using Teststand. My seq file consists several custom step types, which call external DLL/VIs. The problem is every time when I modified this seq file and tried to close it without save it, Teststand will always popup a warning dialog "Unable to discard seq file, because it is in use", please see below. Hope somebody here could give me some suggestions on it and tell me how to resolve this problem.
    Thanks!
    Jacky
    Attachments:
    screenshot1.JPG ‏108 KB

    Hi Ray
      Attached is the structure I used in Teststand. Here I want to describe my problem once again:
    Case1: if I open a seq file and then close it, there will be OK
    Case2, if I open a seq file and insert some custom step types, then close it, it will be OK.
    Case2: if I open a seq file and run it, then try to close it, but without any chang, there will popup a dialog"unable to discard this seq file,because it is in use...."
    Thanks!
    Jacky
    Attachments:
    Structure.jpg ‏13 KB

  • JSP page do not close after loading a file

    Hello, i am having a bit of a problem. i have the following code that help me load reports (pdf and xls) from my server in the user browser.
    What i do in my code : jsp Page 1(generationInProgress) i create one of these reports (xml with blob) --> jsp page 2(viewReport) i load the file into the page.
    My problem is pdf just go directly in the user brower but xls file(this file look like it is my page viewReport but in excel format) need to be downloaded into the user pc (work fine) but the first page (generationInProgress) stay visible.
    This is in viewReport:
    public void openFile()
    System.out.println("openFIle");
    //retrieve the report information
    String fileName = sessionBean.getReportName();
    //load the files
    File reportFile = new File(mainPathL2, fileName + "." + sessionBean.getReportFormat());
    File xslFile = new File(mainPathL2, fileName + ".xsl");
    //download file
    try
    if(reportFile == null)
    System.out.println("report file is null");
    else
    System.out.println(reportFile.length());
    //send the pdf file to screen
    HttpServletResponse response = (HttpServletResponse)facesContext.getExternalContext().getResponse();
    if(sessionBean.getReportFormat().equals("xls"))
    response.setContentType("application/vnd.ms-excel");
    else
    response.setContentType("application/pdf");
    if(reportFile.length() != 4096){
    FileInputStream fis = new FileInputStream(reportFile);
    ServletOutputStream out = response.getOutputStream();
    byte[] outputByte = new byte[(int)reportFile.length()];
    while(fis.read(outputByte) != -1)
    out.write(outputByte);
    fis.close();
    out.flush();
    out.close();
    } catch (IOException e)
    // Do your error handling thing.
    System.err.println("Download file failed: " + e.getMessage());
    e.printStackTrace();
    //delete files
    reportFile.delete();
    xslFile.delete();
    facesContext.responseComplete();
    } //end openFile() method
    Anyone can offer some help ?

    no on ever had that problem ?

  • Settle something until project close

    Dear Guru,
    I have a request for PS settlement result that before project finish, no result to be settle; until project close, then settle
    whole revenue/cost to project revenue/cost accounts. How to config it? also need to do RA calculate even not settle
    anything?
    I try to post actual revenue/cost and change status to TECO(ie.project close). after RA calculate and settle,system error message
    that there's no accured account to be settle. Is this mean before project close,we must to settle the actual revenue/cost as accured?
    any document can refer for RA method configure detail and example, or no need to do RA calculate then settle can achieve this request?
    Tks!

    Hi,
    You just need to have the relevant RA settings maintained as well as the settlement profiles and structures set up. When and how frequent you need to execute these transaction depends on your business practice. As far as i have seen, we execute RA (if configured) & settlement on a periodic basis.
    Error simply means that there was no cost / revenue posting identified by the system to settle. So please check whether you made the posting correctly and then check teh RA.
    As for dicuments, please go to SAP Help site and you will see the online documnetation.
    Regards
    Sreekanth

  • While rendering a project in After Effects CC (Mac) , the application closes half way, saying it quit unexpectedly, Please Help!

    So, I have created a cool project that was a lot of hard work in After Effects CC (Mac), While rendering a project in After Effects CC (Mac) , the application closes half way, saying it quit unexpectedly. Here is the link to an error log which is automatically recorded when After Effects crashes:- After Effects Crash (Mac) - Pastebin.com
    I have tried to render this project at least 5 times, shutting and restarting my computer. Please Help!
    Here is my computer specs if needed;
    Operating System: Mac OS X Mavericks version 10.9.4 (13E28)
    Processor: 2.5GHz Intel Core i5
    Memory: 4GB 1600 MHz DDR3
    Graphics: Intel HD Graphics 4000
    Screen Resolution: 13-inch (1280 x 800)
    Hard Drive: 500GB -- 186.49 GB free space.
    Thanks
    Milan

    Element 3d renders using your graphics card. Unlike After Effects, what GPU you're using matters a lot for Element.
    As it is, you don't really have one.
    You could try rendering an image sequence and then picking up your render where it left off when it crashes, but if a certain frame is just too much for your computer to handle, there's not much we can help with. I'd suggest adding a GPU that Element can use.

  • AE CS3 crashes in Windows 7 RTM on project close

    Anyone else experiences this, or knows a remedy?
    I run Adobe CS3 Master Edition on Windows 7. Ever since the pre-RC beta build 6800 from more than a half year ago all the way up to RC 7100 and 7232. There was never a problem with After Effects.
    Now I purchased the RTM (7600), aka the real thing, and now After Effects crashes every time I close a project. Needles to say, this is very annoying.
    What is up with that?
    Technically, the Adobe forums are the worst ever. It's hard to find a browser that doesn't screw everything up.

    I hope your salary will be secured soon.
    Last active directory has always been the same, it's a different drive, no need to backup/copy on reinstallation of Windows.
    All files can be fully read and written. If I save before I quit (read: crash), the project is saved.
    I don't see the problem with my permissions, but you are definitely on to something. I tried saving the project on my desktop, and then it didn't crash on quit. Save it back in the project folder -> crash on quit.
    Here are my permissions for the project folder. Full Control is on overkill.
    Authenticated Users (Full Control)
    SYSTEM (Full Control)
    Administrators (Full Control)
    Users (Read and List only)
    The users I use in this case is an administrator and (obviously) also an authenticated user.
    I'm pretty good with computers but I've never used gpedit.msc and on first look I cannot see something remotely related to permissions or group settings. All about scripts?
    The 'Take Ownership' used to be in the context menu but apparently they removed it on the final version. The properties-permissions sais the owner is S1-1-21-something, which is obviously the previous owner (previous installation of Windows). I changed it to my user, and now it works!
    So three things:
    Thanks!
    Any idea why? It already has 3 times Full Control permissions
    I like to give permissions to the entire drive for everyone (linux: 777), so all subdirs inherit those permissions and when I swap the drive between different computers (or users) I don't have to redo this for all folders I use. Logic sais it's already done by those permissions above, but reality sais AE will crash.

  • I'm using acrobat pro in my project after debuging the project and after opening a certain number of PDF files I receive the message: the maximum number of files opened has been reached, you have to close some files to continu.even doing that, I steel rec

    I'm using acrobat pro in my project after debuging the project and after opening a certain number of PDF files I receive the message: the maximum number of files opened has been reached, you have to close some files to continu.even doing that, I steel receive the same message.Some one can tel what to do please? Thanks

    Hi Memalyn
    Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
    My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
    If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
    Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
    Let us know what you find out, and if you manage to get your space back.
    Matt

  • After Effects CS5 crashes when I close it

    Dell optiplex 960, 2 Duo CPU, 8 gb ram, 64 bit, NVIDIA GeForce GT 330 with the latest drivers.
    WhenI close AE it crashes. I get:
    After Effects error: crash in progress. Last logged message was: <5264> <DynamicLink> <5> C:\Program Files (x86)\CommonFiles\Adobe\dynamiclink\CS5\dynamiclinkmanager.exe.
    Page 2: After Effect can't continue: sorry, After Effects has crashed. See http//www.adobe.com/support/products/aftereffects.html for known issues. If you still can't reslove the issue, please contact Adobe Technical Support (2).
    ( 0 :: 42 )
    Thanks in advance for your help
    Mike

    Have you installed the After Effects CS5 (10.0.1) update? That update fixes a lot of problems.
    [EDIT: Oops. I see that TimeRemapper already asked that.]

  • Firefox crashes when I close an e mail on AOL also it crashed once after printing some pages from my banking statement. Any ideas. I restarted a few times without any change to the crashing problem. WHat do you suggest.

    Firefox crashes when I close an e mail on AOL also it crashed once after printing some pages from my banking statement. Any ideas. I restarted a few times without any change to the crashing problem. What do you suggest.
    I am using Mozilla Beta 4. I volunteered to try it out. It's lightning fast. I really love using it. I see there is a new version of Firefox should I download it??

    I HAVE NOW SOLVED THE PROBLEM BY RUNNING WINDOWS REGISTRY REPAIR TOOL WHICH HAS OBVIOUSLY REPAIRED CORRUPT REGISTRY FILES.

  • RoboHelp crashes when editing the glossary

    When creating a glossary, RoboHelp 8 (HTML) crashes frequently every 2-3 entries producing a Windows error message. This is extremely annoying because even if I hit the "Save all" Butten after each entry, the glossary is usually empty when I restart the project.
    I am working locally, of course, under WinXP and its a small project. I have not created a large glossary in the last few years but recall no problems working with older RH versions. Is this a known problem, do you have any recommendations?

    Short of renaming/deleting the .cpd file and reopening the project (which tends to alleviate all manner of problems), I think I'd declare victory and withdraw. That is, I'd close the project, open the MyProject.glo file in Notepad, and make the necessary entries per the required syntax.
    Surprising how gratifying it is to cease smashing your head against a concrete wall!
    Good luck,
    Leon

  • Robohelp hangs when I try to add baggage files to projects

    I have two RoboHelp projects using source control (Visual Studio/Team Foundation Server) in Robohelp HTML version 8. Both service packs are installed.
    When I right click the Baggage Files folder and select 'Add to baggage files' the program hangs, and I have to crash out of it. This started happening in both projects at the same time, possibly as a result of me adding image files to the baggage files folder. I've reverted to the project as it was before I made these changes, but the problem persists.
    I've started a new test project, not connected to version control, and Robohelp hangs in exactly the same way when I try to
    Is there anything you could recommend? I'd be extremely grateful for any ideas. I searched the forum and couldn't find any references to anything like this issue.
    Would you recommend resintalling Robohelp, for instance?
    Many thanks.

    Hi Rick,
    Thanks for yor speedy reply.
    It's a good thought, but I've verified that the rhbag.apj file isn't set to read only. In fact, I tried editing it after the problem started in an attempt to add baggae files manually. That didn't work (I was able to trick Robohelp but not the server...).
    Do you have any other suggestions?
    Cheers,
    Chris

  • Encore For Mac Crashing When Project Size actually becomes Larger then the Setup

    I've been an Encore user for years on the PC and have recently started using CS4 on the Mac.  I have been having  some issues with Encore crashing, and I think I have narrowed it down to the following.
    I encode all of my M2V files for Standard DVD outside of Encore using Episode.  Encore seems to work just fine for me usually until I get toward the end of the project, then it will crash.   The funny thing is, if it crashes once and I'm able to bring the project back up into Encore, I can build a disk image to my hard drive and then simply use Toast to make all of my copies to DVD.  I may not ever be able to bring that project back into Encore to re-edit, but the DVD that I burn from the disk image works just fine.
    I believe Encore is crashing once I import assets as a timeline (I usually import my assets directly to a new timeline) which end up being close to or exceeding the disk size of the project settings, which is always standard DVD.   If I import the asset first before creating a timeline with it and actually add it to the project, it does't crash.  But, once I add the content to the project by making a timeline out of it and apparently if it exceeds the size of the standard DVD, Encore will then crash.  Does this make sense?  Why would it crash, it didn't work that way in Encore on the PC, if I had more content then would fit onto a DVD it simply told me that when I checked the build before building it.  This is crazy!
    Thanks!

    Hi Jeff, thanks.
    Yes, I have done this.  I thought I explained that in my post.  Okay, well I guess I need to officially report this to Adobe, you would think they already knew it, unless it's an isolated case to my machine, which it could be, that's what I'm trying to find out if anyone can replicate the problem.  I Suppose Windows users aren't experiencing this problem, or maybe just don't realize the problem exist. 
    I might add, I first discovered this problem when went to encode motion buttons which is usually my last step before building the project.  If the encode turns the project into one that exceeded the expected project disk capacity,  it will usually crash the application, but sometimes I can go ahead and write  a disk image before exiting, but I can never open the project again after that.  If I didn't have a backup, all of the time spent on that project is wasted, and the project files becomes corrupt and will not open.
    One last note of interest.  I did a test project where I identified the project as a double sided DVD thinking it would be a good workaround if id didn't crash once I imported more than 4.7 GB of data into active timelines. But that didn't work.  Now I can of course  import as many M2V compliant source clips as I want to and it doesn't crash Encore, but as I convert an asset one at a time into a timeline, *** soon as it exceeds the project disk size, Encore crashes.  Thankfully, I can still open the project, but the project from then on out seems to be very touch and go and Encore then want to crash by simply double clicking too fast or whatever!  Not sure is this later problem is actually related to my initial problem or not.
    Thanks for your feedback.
    Ron

  • Project.xpj is modified in multi-user setting

    We work with 6 people on our project and the project is under
    source control.
    Now if someone gets the latest version of the project, the
    <miscproperties> section of the Project.xpj is modified as
    follows:
    before:
    <miscproperties>
    <matchedpair>
    <name>vc::database</name>
    <value>
    http://patfs:8080/|PWCLA|AFASGROEP\CLA</value>
    </matchedpair>
    </miscproperties>
    After:
    <miscproperties>
    <matchedpair>
    <name>vc::database</name>
    <value>
    http://patfs:8080/|PWTRI|AFASGROEP\TRI</value>
    </matchedpair>
    </miscproperties>
    Can this be avoided, as this seems to be a totally
    unnecessary modification. Can this value be altered to a fixed
    value?

    "totally unnecessary modification" to you, perhaps, but not
    to RoboHelp's internal workings. Several RH internal files are
    maintained as machine-specific, not project-specific. However, none
    of this gets transmitted to the output.
    What problem is manifesting itself due to this un-fixed
    value?
    Good luck,
    Leon

Maybe you are looking for

  • Z60M and Windows 7

    Downloaded Windows 7 and lost Skype, audio and visual.  Any suggestions?

  • HP 1350 ALL IN ONE IS PRINTING VERY SLOWLY

    Hello My HP 1350 all-in-one printer is printing very slowly. I just printed 7 pages and it took 30 minutes. Can someone help please?

  • How to clear Cache in SAP BW

    Hi All, i changed 1 .js file in mime repository, but the changes are not getting reflected when i run 1 of the WAD templates. it still picks the old .js file. i guess there is some problem related to clearing of cache memory. Any ideas about how to c

  • Dynamically apply gather_plan_statistics hint to a sql_id

    Hello, We have set statistics_level=typical in our production database. And we do not have GATHER_PLAN_STATISTICS hint in any of our queries either. The reason being it can be performance inhibitor in production. Now I want to get ALLSTATS for a part

  • A small part of MuvoV

    I'm a happy user of a creative muvo v 200. Unfortunately, I have lost my sponge(wiper) from my headphones. (I'm not sure if it is the right word - please forgive me). I have those little headphones and I was wondering if I would able to buy new spong