RoboHelp10 in Windows 7 64 bit and Office Word 2010.

Hi,
I have installed RoboHelp trial in Windows 7 64 bit with Office 2010. But Office 2010 file format is not recognised in RoboHelp. Word 2010 is not listed under options. How to configure RoboHelp such that Word 2010 files are recognised by RH.
Soni

You state "Word 2010 is not supported in RoboHelp word, hence my query was posted in RobeHelp for word. As word 2010 is not listed under the options just like word 2003 and word 2007." Where are you getting that from. I just opened RoboHelp for Word 10 and see this dialog in Tools > Options.
I don't think Adobe would give that option for an unsupported version.
The problem could be you have the 64 bit version of Word installed and it may be that is not recognised. It was an issue in RoboHelp 9. See Item 9 at http://www.grainge.org/pages/authoring/rh9/using_rh9.htm. You will have to ask Adobe if the issue remains in RoboHelp 10.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Please click the Thumbs up icon below to thank me for responding.
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hey everyone
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Hi Duke,
"since a few days we facing really strange issue here within our school"
Have you made any modifications to the KMS server or the whole environment ?Will the issue persist or occur randomly ?Will it occur on the specific ones or all the machines ?
There are several specific log recorded in the event viewer when the KMS try to activate the machines .We can try to check the event logs both from the client and the KMS server to troubleshoot this issue .Please also check the Windows logs\Applications
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https://technet.microsoft.com/en-us/library/ee939272.aspx
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http://blogs.technet.com/b/quenguyen/archive/2011/11/09/kms-host-troubleshooting-amp-monitoring.aspx
Best regards

RoboHelp10 in Windows 7 64 bit and Office Word 2010.

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