Running latest version on OS X and mail. What happened to the icon labeled "not junk?" Is there any way to brink it back?
Running latest version on OS X and mail. What happened to the icon labeled "not junk?" Is there any way to bring it back? Thanks in advance!
Make sure your Junk Mail settings are properly set up, right now neither of those messages are marked as Junk Mail. When Mail identifies an item as Junk Mail or you manually do, it will add the text "Mail thinks this message is Junk Mail" or "You marked this message as Junk Mail" to the message. Right now this just looks like regular SPAM that you might get that hasn't been properly identified as Junk Mail or when Junk Mail Filtering is no enabled. Remember Mail needs to learn what is and is not Junk Mail over time, so if you have recently reset your mail settings through a reinstall or the like, it may still be learning.
1. Do you have a Junk folder (system created) as one of your mailboxes? If there is none, it means that Junk Mail filtering is not enabled or has been enabled but the system has yet to identify any mail as Junk.
2. If you do have a Junk folder, try dragging a piece of mail into the folder to see if the banner I am referring to appears. It should. You should be able to unmark the mail and drag it it back in your inbox.
3. If you manually mark the mail as Junk, does it move into the Junk folder and have the banner I am referring to? It should.
4. If any of the above is not happening, first check your mail settings using the guides below:
Mail (Yosemite): Reduce junk mail in your inbox
Mail (Yosemite): If junk mail filters aren’t working correctly
If all seems correct and it's still not working right, try rebuilding your mailbox:
Mail (Yosemite): Rebuild mailboxes
If none of these help you, please post back and we'll try something else. Oh, and clear out your Previous Recipients window of any unwanted email addresses. Anything listed in there is usually ignored by the Junk Mail filters.
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