Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?

Question

Running Safari 6.0.3  When trying to print files using Adobe Reader 11.0.02, print preview screen is all black.  If files are attached to an email, receiver can't open it.  It does work OK in Firefox 19.0.2  Any ideas?

Answer 1

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.