Running scripted queries to get performance stats from call manager

Is it possible to do the above? or does the AXL interface only deal with Call Manager functions, not the underlying operating system? or is there a way to talk direct to the server operating system (MCS)?
Hope you can help
Paul

Thanks. I've done this for my proxy-retrieve function and now get the following
Performance Counters:
Average Total Percent
Total number of requests: 134
Request processing time: 2.0625 276.3740
proxy-bucket (Proxied requests)
Number of Requests: 132 ( 98.51%)
Number of Invocations: 132 ( 4.71%)
Latency: 0.0000 0.0000 ( 0.00%)
Function Processing Time: 2.0064 264.8450 ( 95.83%)
Total Response Time: 2.0064 264.8450 ( 95.83%)
default-bucket (Default bucket)
Number of Requests: 134 (100.00%)
Number of Invocations: 2669 ( 95.29%)
Latency: 0.0002 0.0280 ( 0.01%)
Function Processing Time: 0.0858 11.5010 ( 4.16%)
Total Response Time: 0.0860 11.5290 ( 4.17%)
Am I correct in saying that ~95% of total processing time is spent in that proxy-bucket (proxy-retrieve function)?
Does anyone know if the time in proxy-retrieve is the total time from start of function to last byte of response back from origin-server? I'd just like to know exactly what this time involves.

Similar Messages

Phones getting unregistered frequently from call Manager

Hi
We have Call manager in our HQ and some phones in Branch in a different country. From CUCM there is a SIP trunk towards router in branch.
Users in branch occassionally complain of phones getting unregistered.HQ and branch are connected through internet with suffiecient BQ 14 Mbps on each side.
Thanks for helping me out.
Regards
Vibha

Hi Vibha,
You can check the Phone status messages to start with and also check the app / syslogs on the cucm corresponding to the time stamp when they are unregistered to see the reason code for the unregistered event. However, a packet capture would be ideal to check what exactly is causing the issue as we can see which packets are exchanged or getting dropped between cucm and IP phone.
HTH
Manish

Host stats from Enterprise Manager

Hi Experts,
actullay i want to get CPU, RAM SWAP all System related stats from Enterprise Manager in a Coustomze manager that is the usage frm this 9Am To 10 AM of 13 Feb is there any way to do sooo.. actually i could not see any option for coustom to do soo.
regards,

Oracle AWR can collect information about these.
"The Automatic Workload Repository (AWR) is an integrated part of the Oracle database server. Its purpose is to collect server-related performance data automatically every 60 minutes (by default) when the statistics_level parameter is set to 'typical' (or 'all'). As the data is collected by the server itself, the Automated Database Diagnostic Monitor (ADDM) component of the server uses this data automatically to diagnose performance issues."
Please note these components additional licenses!
See more here:
http://download.oracle.com/docs/cd/E11882_01/server.112/e16638/autostat.htm#i35653
and here
http://download.oracle.com/docs/cd/E11882_01/appdev.112/e16760/d_workload_repos.htm#i1003494
another useful link
Automatic Workload Repository (AWR) in Oracle Database 10g
http://www.oracle-base.com/articles/10g/AutomaticWorkloadRepository10g.php

MS SQL query to get Subscription list from Operations Manager

Hi Experts,
Is there anyway get Subscription list from Operations Manager DB using SQL query? I lost subscription list, and need to create subscription as it was. Very urgent.
Thanks in advance.
Regards
Karthick M

Hi,
Hope the powershell command Get-SCOMNotificationSubscription can be helpful for you:
Get-SCOMNotificationSubscription
Retrieves a list of notification subscriptions.
https://technet.microsoft.com/en-us/library/hh918490(v=sc.20).aspx
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Call Records from Call Manager

I am trying to figure out how I can get call records from Call Manager. I can get CR form our PBX but cannot figure out the Call Manager... Any ideas?
Thanks,
Dennis

Hello
There are 2 ways to get call record.
Cisco has a built-in CDR Report Analysis. This application is accessable from the CallManager
Go to Application, Install Plugin, install the CDR Reporting and Analysis plugin in CallManager. Then go to Servicability and go to Tools then select CDR Analysis and Reporting
Default login is admin/admin
2nd method is via SQL Server where there is a databae call CDR . You can customize a ASP page to retrive the data you want from there
enjoy

Factory Default from Call Manager

I have a client which is private. They have many type phones that we need to change with new one. I want erase all information like call history, Itl files, tftp servers etc.
My first question is : What can I do to delete all these kind of information. My first idea is factory default? Can we make differently?
Second question is : If we can success that with anyone's answer , Can we send this command to all 7841 ip phones from Call Manager 10.5.1?
Second question is important part of work. We must do approximately 500 phones which I need to change with new phones. I want to send this command from Call Manager?
Regards..

Just go the phones erase call history/network config/ITL files etc the settings you need to delete. I dont think there will be a bulk way to do some of the items.
But If you must erase everything from the phone, you will need to reset the phone to factory defaults.
There is no easy/bulk/remote way to factory reset the phones. You will need to do it from the phones itself by pressing the sequence of keys.
Still only possible way would be to setup a DEMO cucm and connect the CUCM/phones to an isolated 24/48 port switch/switches. Factory reset them and let them download the new firmware files from the demo system.
They will still have TFTP server defined in the end (of the DEMO server) and without which you cant get the phone to download the firmware.
-Terry
Please rate all helpful posts

Remove device and profile from call manager

Is there any documentation on how to remove phones and EM, RDP, CSF profiles from call manager in order to free up some licensing??

EM does not take any licenses, but the way you want to do this (assuming all associations are correct and dependencies would prevent you from doing it anyway):
delete UDP
delete CSF device
delete RDP
delete desk phone

Devices unregistering from call manager.

While looking in the event viewer of the pub, I noticed the dpa and pri had unregistered from call manager. I looked at the physical memory and noticed actually memory usage is 98%. Could this be the cause of the devices unregistering constantly?
Thanks in advance,
MP.

Is the CCM heartbeat incrementing? High memory usage could have caused the devices to unregister too. What is the reason for high memory usage? Have you tried rebooting the devices?

BusinessObject 4.0 API to get SQL statement from webi or crystal report

Hello,
Need your help.... could you confirm whether BusinessObjects 4.0 provides any SDK, API or Web Service to get physical SQL statement from the webi or crystal reports file?
If so, could you provide name of package, class and method?
If I am not wrong, there is an SDK in v3.0 that allows to extract the SQL. But I am reading a lot on these forums that lot of SDK classes and functions are deprecated / removed in v4.0.
Thanks for your help.
Omer

For Crystal Reports in BI 4.0 to retrieve the SQL query you can use Report Application Server SDK. Here is a code snippet that retrieves the SQL statement.
//oInfoObjectReport is of type IInfoObject corresponding to the crystal report.
ReportClientDocument reportClientDoc = reportAppFactory.openDocument(oInfoObjectReport, 0, Locale.ENGLISH);
        //for all crystal reports
        GroupPath grpPath = new GroupPath();
        //get CR SQL query string
        String reportSQL=reportClientDoc.getRowsetController().getSQLStatement(grpPath,null);
        System.out.println("report SQL String: "+reportSQL);
        //for report whose datasource is command object:
        Tables tables = reportClientDoc.getDatabaseController().getDatabase().getTables();
        for (int i = 0; i < tables.size(); i++)
         ITable table = tables.getTable(i);
         ICommandTable ic= (ICommandTable) table;
         //Command can be obtained from the report using getCommandObject() method
         //get CR SQL query string
         String SQLText=ic.getCommandText();
         System.out.println("SQLText_"+i+": "+SQLText);
Here are useful links for BI 4.0
[RAS API Specification|http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_rasjava_apiRef_en.zip]
[RAS Developer Guide|http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_rasjava_dg_en.zip]

Getting SQL statement from OCIStmt

Is there a way to retrieve the SQL statement from OCIStmt structure? That is, does anyone know what this structure is? For example, if used OCIPrepareStmt, then bound all the variables to OCIStmt, can I tell from OCIStmt what the final SQL statement is? What about the statement string that was originally passed to OCIPrepareStmt()?
Thanks!
Igor

Hey! Thanks for your time!
use preparedStatements.I'm trying that
Then use a wrapper class called
[url=http://www.javaworld.com/javaworld/jw-01-2002/jw-0
25-overpower.html]debuggableStatement. You willget the SQL that the driver is using.
Is that only for Debugging or can i use that in live code?
Thanks again,
Ryan

How to get a message from call transaction in RFC call

Hello :
I would like to ask one favor i make a 2 call transaction in a RFC funtion when i make the first CALL TRANSACTION using te next statement.
    CALL TRANSACTION 'F-43'
      USING bdcdata MESSAGES INTO messtab2 OPTIONS FROM l_fromopt.
I recive the number of the document in the field sy-msgv1 from the message table messtab2 , then i make the second CALL TRANSACTION and i am waiting to get the other number of the document from the table messtab3 using the next statatement.
     CALL TRANSACTION 'FIBLFFP'
        USING bdcdata MESSAGES INTO messtab3 OPTIONS FROM l_fromopt. but now the table messtab3 don't send the number of document , and i need to get the number of this document for making a REFERENCE.
thanks a lot for you help

FORM bdc_transaction USING tcode TYPE tcode.
DATA: l_mstring(480).
DATA: l_subrc TYPE sy-subrc,
        lwa_t100 TYPE t100.
DATA : gv_ctumode TYPE ctu_params-dismode VALUE 'A'.
call transaction using
BREAK-POINT.
REFRESH gt_messtab.
CLEAR gwa_messtab.
gv_ctumode = gc_ctumode.
CALL TRANSACTION tcode USING gi_bdcdata                "#EC CI_CALLTA
                   MODE   gv_ctumode
                   UPDATE gc_cupdate
                   MESSAGES INTO gt_messtab.
l_subrc = sy-subrc.
IF sy-subrc <> 0.
    WRITE: / 'CALL_TRANSACTION',
             tcode,
             'returncode:',
             l_subrc,
             'RECORD:',
             sy-index.
    LOOP AT gt_messtab INTO gwa_messtab.
      CLEAR lwa_t100.
      SELECT SINGLE * FROM t100 INTO lwa_t100 WHERE sprsl = gwa_messtab-msgspra
                                AND            arbgb = gwa_messtab-msgid
                                AND            msgnr = gwa_messtab-msgnr.
      IF sy-subrc = 0.
        l_mstring = lwa_t100-text.
        IF l_mstring CS '&1'.
          REPLACE '&1' WITH gwa_messtab-msgv1 INTO l_mstring.
          REPLACE '&2' WITH gwa_messtab-msgv2 INTO l_mstring.
          REPLACE '&3' WITH gwa_messtab-msgv3 INTO l_mstring.
          REPLACE '&4' WITH gwa_messtab-msgv4 INTO l_mstring.
        ELSE.
          REPLACE '&' WITH gwa_messtab-msgv1 INTO l_mstring.
          REPLACE '&' WITH gwa_messtab-msgv2 INTO l_mstring.
          REPLACE '&' WITH gwa_messtab-msgv3 INTO l_mstring.
          REPLACE '&' WITH gwa_messtab-msgv4 INTO l_mstring.
        ENDIF.
        CALL FUNCTION 'FORMAT_MESSAGE'
          EXPORTING
            id        = gwa_messtab-msgid
            lang      = sy-langu
            no        = gwa_messtab-msgnr
            v1        = gwa_messtab-msgv1
            v2        = gwa_messtab-msgv2
            v3        = gwa_messtab-msgv3
            v4        = gwa_messtab-msgv4
          IMPORTING
            msg       = l_mstring
          EXCEPTIONS
            not_found = 1
            OTHERS    = 2.
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                  WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
        CONDENSE l_mstring.
        IF NOT l_mstring IS INITIAL.
          WRITE: / gwa_messtab-msgtyp, l_mstring(250).
          MESSAGE l_mstring TYPE 'I'.
        ENDIF.
      ELSE.
        WRITE: / gwa_messtab.
      ENDIF.
    ENDLOOP.
    SKIP.
ENDIF.

HP Pavilion dv6-6b47dx gets "Restoration Incomplete" from Recovery Manager.

I got my son's older HP Laptop, and decided to restore it before using it for myself. Previously it was working OK. An HP Pavilion dv6-6b47dx gets "Restoration Incomplete" from the Recovery Manager. I have tried running the recovery manager from both the HD partion and the DVD media I created. The HD and Memory pass. The wireless f12 key is off, and can not be turned back on from the keyboard. Some previous post have suggested the wireless being off could be a problem. Any suggestions would be greatly appreciated, Thanks!

Hi
No that Recovery media won't work in your laptop.
ISO file can be used to clean install. You'll have to get all the 25 character alphanumeric product activation key printed on the COA label on the back of your laptop to be clearly & legibly readable for activation of ISO after install.
Tutorial: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
For additional drivers you can get them here:
https://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=4063&product=5197401&soft...
AMD chipset driver :
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
Download, save them to a USB and install them from there during/after Win 7 installation.
You have to first install chipset, restart system - then audio driver-restart, graphic driver- restart, ethernet controller(LAN), network controller(WLAN & Bluetooth), card reader, touchpad , Protect smart hard drive protection driver, quick launch software in order.
I could see that your model came with Windows 7 Home Premium (64-bit) pre installed.
Here is the ISO file:
http://msft.digitalrivercontent.net/win/X17-58997.iso
Windows 7 Home Premium x64 English
Size: 3,243,070KB, MD5 hash: a319b5826162829c436306bebea7f0ff
Source: http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/page-2#post-124821
Download , save it to another PC, then make a bootable DVD/USB by mounting this ISO on to it by using software like Imgburn (choose lowest speed while burning to DVD).
Imgburn : http://www.imgburn.com/
This will be your Windows 7 installation disc.
Regards
Visruth
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How to get iterator values from a managed bean ?

Due to a bug in selectOneChoice i'm not able to get the label list i want to display directly from an iterator when the value binding is a managed bean.
To solve the problem i would like to create a managed bean that contains that list and use it as the selectItems to display.
I would like that the values in that managed bean loaded from the a data control iterator.
My question is :
1) is it possible to access the iterator values from a managed bean, i mean without any reference to a page definition
2) how to do ? is it documented somewhere ? any example ?
Thank you

I got it also with this code:
package view.managedBeans;
import classification.bean.ClassificationDocument;
import classification.castor.ClassificationLanguage;
import java.io.FileNotFoundException;
import java.util.ArrayList;
import java.util.HashMap;
import java.util.Hashtable;
import java.util.List;
import java.util.Locale;
import javax.faces.context.FacesContext;
import javax.faces.el.ValueBinding;
import javax.faces.model.SelectItem;
import oracle.adf.model.generic.DCGenericDataControl;
import org.exolab.castor.xml.MarshalException;
import org.exolab.castor.xml.ValidationException;
public class ClassificationLanguageList {
private java.util.List<SelectItem> supportedLanguages = new ArrayList();
public ClassificationLanguageList() throws FileNotFoundException,
MarshalException,
ValidationException {
FacesContext ctx = FacesContext.getCurrentInstance();
ValueBinding vb = ctx.getApplication().createValueBinding("#{data.ClassificationDocumentDataControl}");
DCGenericDataControl classificationDocumentDataControl = (DCGenericDataControl)vb.getValue(ctx);
ClassificationDocument classificationDocument = (ClassificationDocument)classificationDocumentDataControl.getDataProvider();
ClassificationLanguage[] classificationLanguage = classificationDocument.getClassification().getClassificationLanguageList().getClassificationLanguage();
for (int counter = 1; counter < classificationLanguage.length; counter++) {
SelectItem language = new SelectItem();
language.setValue(classificationLanguage[counter].getClassificationLanguageCode());
language.setLabel(classificationLanguage[counter].getClassificationLanguageLabel());
supportedLanguages.add(language);
public void setSupportedLanguages(java.util.List<SelectItem> supportedLanguages) {
this.supportedLanguages = supportedLanguages;
public java.util.List<SelectItem> getSupportedLanguages() {
return supportedLanguages;
}

Get CD Info from Music Manager no longer available

After upgrading PC Suite to 6.82.22 the option to "Get CD information" from Gracenote has been removed, or at least in my case it is no longer available. However, when looking at the help files, it still appears to give directions on how to use this service.
I have tried many well known artist´s CD but the option to get information does not appear, therefore all song titles have to be entered manually. N.B the CDs are originals, not pirated!
Can anyone confirm if the removal of this function is supposed to be the case. Thanks

The help files seem to suggest the Gracenote service is only available if the phone is connected. Some kind of licensing restriction perhaps.
I'd try connecting the phone and re-inserting the CD, should then get the Gracenote Terms and Conditions box. Also make sure Music Manager is allowed net access by your firewall.

How to extract 911 report from Call Manager

Hi, It has been requested I provide a report showing only 911's and where they are originating. Does Call Manager have a utility I can use to extract this data?
Thanks to all in advance, it is greatly appreciated.

Hi Ross,
This is the only method that I know of to do this type of search (in CCM);
Using SQL Queries to Search the Call Detail Record with Cisco CallManager
Search for Calls Made to a Specific Number
In some situations, you might need to find out the extension which called 911 on a specific date. Complete these steps in order to search for calls made to a specific number such as 911.
In order to search for calls that are made to a specific number, you can run a different query.
For example, if you want to look for calls to 911 you can enter the query select * from CallDetailRecord where finalcalledpartynumber='911'.
The bottom of the page displays all the entries in the CDR that have the final called party number equal to 911.
Add a date to this query in order to refine it.
For example, for all calls to 911 after August 1st, 2003, run the query select * from CallDetailRecord where finalcalledpartynumber='911' and datetimeconnect > '1059696000'.
The bottom of the page displays all the entries in the CDR that have the final called party number equal to 911 made after August 1st, 2003. '1059696000' is the universal time in seconds for August 1st, 2003.
In order to see who calls 911, run the query select callingpartynumber from CallDetailRecord where finalcalledpartynumber='911'.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d71c5.shtml
Hope this helps!
Rob
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Running scripted queries to get performance stats from call manager

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