Runtime exception for configurable products

Hi Gurus,
I am getting a runtime exception for configurable products on clicking the link You can select more product options in CRM 7 b2c application . But when i login with a registered user and click the same link , it opens up and takes to the page for configuration of products .
Please find the error from logs :
[EXCEPTION]
79823   java.lang.NullPointerException: It was tried to rebuild the connection because of invalidity. It is not allowed because the connection type is not JCoConnectionStateless. You may also check the user authorizations.
79824   at com.sap.isa.core.eai.sp.jco.BackendBusinessObjectBaseSAP.getDefaultJCoConnection(BackendBusinessObjectBaseSAP.java:55)
79825   at com.sap.isa.maintenanceobject.backend.crm.DynamicUICRM.readData(DynamicUICRM.java:121)
79826   at com.sap.isa.maintenanceobject.businessobject.DynamicUI.read(DynamicUI.java:767)
79827   at com.sap.isa.ipc.ui.jsp.action.InitDynamicUIAction.ecomPerform(InitDynamicUIAction.java:67)
79828   at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:375)
79829   at com.sap.isa.core.BaseAction.execute(BaseAction.java:212)
79830   at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
79831   at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:692)
79832   at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
79833   at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
79834   at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
79835   at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
79836   at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
79837   at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
79838   at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
79839   at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
79840   at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
79841   at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
79842   at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
Can anybody help me out to find the issue .
Thanks and Regards,
Tony Isaac

Tony,
It looks more like an issue with the loading of the JCO properties before the logon. Can you go to XCM and try reentering the password and save the config. Once done do a test connection and restart the application.
Then set a breakpoint in the BackendBusinessObjectBaseSAP class in the method getDefaultJCoConnection().
Here when the current connection is invalid it tries to read the config properties from XCM. Just check if it is reading the correct values from the config ISA_COMPLETE which is read on the backend object.
In case of mismatch, you need to fix that or you could try to build a new JCO connection with your own parameters.
Pradeep
Edited by: Pradeep Kumar on Mar 11, 2010 6:20 AM

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