RuntimeError:RFC_VMC_COMMUNICATION_ERROR

Hi Exports,
I create Shopping Cart, use local material with local product master in SRM.  When I tried to add it to Shopping Cart a runtime error occurs. Please see the detailed info below.
Name of runtime error.
RFC_VMC_COMMUNICATION_ERROR
Terminated Point is Function Modual:
    call function 'SPC_GET_PRICING_PROCEDURE_INFO'
Short text
    Error during VM container communication between ABAP and JAVA
What happened?
    During the communication between the JAVA and the ABAP stack, an error
    occurred in the RFC layer.
What can you do?
    Note down which actions and inputs caused the error.
    To process the problem further, contact you SAP system
    administrator.
    Using Transaction ST22 for ABAP Dump Analysis, you can look
    at and manage termination messages, and you can also
    keep them for a long time.
Error analysis
    An error occurred during the execution of an inprocess Remote Function
    Call:
    CallServer return code = "-1007"
    Pointer = "51BCA608"
Information on where terminated
    Termination occurred in the ABAP program "SAPLPRC_INT" - in
     "GET_PRICING_PROCEDURE_INFO".
    The main program was "SAPLBBP_SC_UI_ITS ".
    In the source code you have the termination point in line 95
    of the (Include) program "LPRC_INTF35".
Internal notes
    The termination was triggered in function "ab_comVMCwait"
    of the SAP kernel, in line 1760 of the module
     "//bas/700_REL/src/krn/rfc/abrfcvmc.c#33".
    The internal operation just processed is "FUNC".
    Internal mode was started at 20090312111639.
    Parameters....: "-1007", "51BCA608"

Hi Jock,
I think the VMC (Virtual Machine Container) is not activated.
Check the note 854170 - there you will see how to do that.
Regards,
Daniel
if helped please give some points...thanks

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Response code is 401, response message is "Unauthorized" at com.sap.aii.ibrun.server.valueMapping.cache.RefreshClient.refresh_VMCache(RefreshClient.java:58) at com.sap.aii.ibrun.server.valueMapping.cache.HmiMethod_Invalidate.refresh(HmiMethod_Invalidate.java:79) at com.sap.aii.ibrun.server.valueMapping.cache.HmiMethod_Invalidate.process(HmiMethod_Invalidate.java:40) at com.sap.aii.ib.server.hmi.HmiServiceImpl.invokeMethod(HmiServiceImpl.java(Compiled Code)) at com.sap.aii.ib.server.hmi.HmiServer.process(HmiServer.java(Compiled Code)) at com.sap.aii.ib.sbeans.hmi.HmiBean.process(HmiBean.java(Compiled Code)) at com.sap.aii.ib.sbeans.hmi.HmiLocalLocalObjectImpl20.process(HmiLocalLocalObjectImpl20.java(Compiled Code)) at com.sap.aii.ib.web.hmi.HmiServlet.processRequestByHmiServer(HmiServlet.java(Compiled Code)) at com.sap.aii.ib.web.hmi.workers.ExternalClient.doWork(ExternalClient.java:78) at com.sap.aii.ib.web.hmi.HmiServlet.doWork(HmiServlet.java(Compiled Code)) at com.sap.aii.ib.web.hmi.HmiServlet.doGet(HmiServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java(Compiled Code)) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Inlined Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.Client.handle(Client.java(Inlined Compiled Code)) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java(Compiled Code)) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java(Compiled Code)) at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java(Compiled Code)) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java(Compiled Code)) at java.security.AccessController.doPrivileged1(Native Method) at java.security.AccessController.doPrivileged(AccessController.java(Compiled Code)) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java(Compiled Code)) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java(Compiled Code)) IBaseException:Connection to system DIRECTORY using application DIRECTORY lost. Detailed information: Error accessing "http://ztm0042:50500/dir/hmi_cache_refresh_service/int?container=any" with user "XIISUSER". Response code is 401, response message is "Unauthorized" com.sap.aii.utilxi.hmi.api.HmiCoreException: Connection to system DIRECTORY using application DIRECTORY lost. Detailed information: Error accessing "http://ztm0042:50500/dir/hmi_cache_refresh_service/int?container=any" with user "XIISUSER". Response code is 401, response message is "Unauthorized" at com.sap.aii.utilxi.hmi.api.HmiCoreException.newCommunicationError(HmiCoreException.java:83) at com.sap.aii.utilxi.hmi.api.HmiHttpClientImpl.sendRequestAndReceiveResponseViaHttp(HmiHttpClientImpl.java:181) at com.sap.aii.utilxi.hmi.api.HmiHttpClientImpl.sendRequestAndReceiveResponse(HmiHttpClientImpl.java:92) at com.sap.aii.utilxi.hmi.api.HmiClientAdapter.invokeMethod(HmiClientAdapter.java:88) at com.sap.aii.ibrun.server.valueMapping.cache.HmiCaller.connect(HmiCaller.java:48) at com.sap.aii.ibrun.server.valueMapping.cache.HmiCaller.getXMLData(HmiCaller.java:54) at com.sap.aii.ibrun.server.valueMapping.cache.RefreshClient.refresh_VMCache(RefreshClient.java:53) at com.sap.aii.ibrun.server.valueMapping.cache.HmiMethod_Invalidate.refresh(HmiMethod_Invalidate.java:79) at com.sap.aii.ibrun.server.valueMapping.cache.HmiMethod_Invalidate.process(HmiMethod_Invalidate.java:40) at com.sap.aii.ib.server.hmi.HmiServiceImpl.invokeMethod(HmiServiceImpl.java(Compiled Code)) at com.sap.aii.ib.server.hmi.HmiServer.process(HmiServer.java(Compiled Code)) at com.sap.aii.ib.sbeans.hmi.HmiBean.process(HmiBean.java(Compiled Code)) at com.sap.aii.ib.sbeans.hmi.HmiLocalLocalObjectImpl20.process(HmiLocalLocalObjectImpl20.java(Compiled Code)) at com.sap.aii.ib.web.hmi.HmiServlet.processRequestByHmiServer(HmiServlet.java(Compiled Code)) at com.sap.aii.ib.web.hmi.workers.ExternalClient.doWork(ExternalClient.java:78) at com.sap.aii.ib.web.hmi.HmiServlet.doWork(HmiServlet.java(Compiled Code)) at com.sap.aii.ib.web.hmi.HmiServlet.doGet(HmiServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java(Compiled Code)) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Inlined Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.Client.handle(Client.java(Inlined Compiled Code)) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java(Compiled Code)) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java(Compiled Code)) at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java(Compiled Code)) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java(Compiled Code)) at java.security.AccessController.doPrivileged1(Native Method) at java.security.AccessController.doPrivileged(AccessController.java(Compiled Code)) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java(Compiled Code)) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java(Compiled Code)) at com.sap.aii.ibrun.server.valueMapping.cache.HmiMethod_Invalidate.refresh(HmiMethod_Invalidate.java:80) at com.sap.aii.ibrun.server.valueMapping.cache.HmiMethod_Invalidate.process(HmiMethod_Invalidate.java:40) at com.sap.aii.ib.server.hmi.HmiServiceImpl.invokeMethod(HmiServiceImpl.java(Compiled Code)) at com.sap.aii.ib.server.hmi.HmiServer.process(HmiServer.java(Compiled Code)) at com.sap.aii.ib.sbeans.hmi.HmiBean.process(HmiBean.java(Compiled Code)) at com.sap.aii.ib.sbeans.hmi.HmiLocalLocalObjectImpl20.process(HmiLocalLocalObjectImpl20.java(Compiled Code)) at com.sap.aii.ib.web.hmi.HmiServlet.processRequestByHmiServer(HmiServlet.java(Compiled Code)) at com.sap.aii.ib.web.hmi.workers.ExternalClient.doWork(ExternalClient.java:78) at com.sap.aii.ib.web.hmi.HmiServlet.doWork(HmiServlet.java(Compiled Code)) at com.sap.aii.ib.web.hmi.HmiServlet.doGet(HmiServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java(Compiled Code)) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Inlined Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java(Compiled Code)) at com.sap.engine.services.httpserver.server.Client.handle(Client.java(Inlined Compiled Code)) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java(Compiled Code)) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java(Compiled Code)) at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java(Compiled Code)) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java(Compiled Code)) at java.security.AccessController.doPrivileged1(Native Method) at java.security.AccessController.doPrivileged(AccessController.java(Compiled Code)) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java(Compiled Code)) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java(Compiled Code)) Root cause : null
    Details: No details available
    Thanks
    Saravana

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    Hello Experts,
    We are getting below error while trying to a service request in WCEM E service.
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    at com.sap.wec.tc.core.runtime.jsf.vc.ViewComponent.broadcast(ViewComponent.java:108)
    at com.sap.wec.tc.core.runtime.jsf.vc.ViewComponent.broadcast(ViewComponent.java:108)
    at com.sap.wec.tc.core.runtime.jsf.vc.ViewComponent.broadcast(ViewComponent.java:108)
    at javax.faces.component.UIViewRoot._broadcastAll(UIViewRoot.java:1028)
    at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:286)
    at javax.faces.component.UIViewRoot._process(UIViewRoot.java:1375)
    at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:752)
    at org.apache.myfaces.lifecycle.InvokeApplicationExecutor.execute(InvokeApplicationExecutor.java:38)
    at org.apache.myfaces.lifecycle.LifecycleImpl.executePhase(LifecycleImpl.java:170)
    at org.apache.myfaces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:117)
    at javax.faces.webapp.FacesServlet.service(FacesServlet.java:197)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
    at com.sap.wec.tc.core.filter.RequestSequencerFilter.synchronizeRequest(RequestSequencerFilter.java:134)
    at com.sap.wec.tc.core.filter.RequestSequencerFilter.doFilter(RequestSequencerFilter.java:111)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.HighContrastFilter.doFilter(HighContrastFilter.java:91)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.SecurityFilter.doFilter(SecurityFilter.java:194)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.XSRFTokenEvaluationFilter.doFilter(XSRFTokenEvaluationFilter.java:126)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.uicomponents.renderer.util.MultipartFilter.doFilter(MultipartFilter.java:74)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.FastSessionTimeoutFilter.doFilter(FastSessionTimeoutFilter.java:115)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.SessionInitialisationFilterBase.doFilter(SessionInitialisationFilterBase.java:152)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.HttpsSwitchFilter.doFilter(HttpsSwitchFilter.java:141)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.wec.tc.core.filter.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:56)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
    at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
    at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
    at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
    at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
    Caused by: javax.el.ELException: java.lang.NullPointerException: while trying to invoke the method com.sap.wec.tc.core.backend.genil.GenilDataContainer.getFirstChild(java.lang.String) of a null object loaded from local variable 'btServiceItemsAll'
    at com.sun.el.parser.AstValue.invoke(AstValue.java:191)
    at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
    at com.sap.wec.tc.core.ui.processflow.runtime.ProcessFlowOperation.resolve(ProcessFlowOperation.java:46)
    at com.sap.wec.tc.core.ui.processflow.runtime.ProcessFlowOperationEvaluate.execute(ProcessFlowOperationEvaluate.java:32)
    ... 86 more
    Caused by: java.lang.NullPointerException: while trying to invoke the method com.sap.wec.tc.core.backend.genil.GenilDataContainer.getFirstChild(java.lang.String) of a null object loaded from local variable 'btServiceItemsAll'
    at com.sap.wec.app.eservice.module.servicerequest.backend.crm.ServiceRequestCRM.setNewSRRefObjectData(ServiceRequestCRM.java:2343)
    at com.sap.wec.app.eservice.module.servicerequest.backend.crm.ServiceRequestCRM.createServiceRequestUpdateProduct(ServiceRequestCRM.java:615)
    at com.sap.wec.app.eservice.module.servicerequest.businessobject.impl.ServiceRequestImpl.createServiceRequestUpdateProduct(ServiceRequestImpl.java:260)
    at com.sap.wec.app.eservice.module.servicerequest.ui.handler.impl.ProcessFlowViewHandlerImpl.createServiceRequestUpdateProduct(ProcessFlowViewHandlerImpl.java:405)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
    ... 89 more

    Hi All,
    I found the solution, the problem was that i didn't have the last SP of WCEM 3.0.
    I have an another question for you guys:
    Is it possible to customize(rename the fields) the workcenter/menu on the WCEM?
    Thanks a lot for your help
    Anass

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