RVS4000 PASV/Ephemeral Ports

If I have the IP ACL firewall enabled in my RVS4000 I have trouble connecting to specific websites and also connecting to Apple's update servers.  The problem appears to be that the firewall is blocking incoming data to the ephemeral ports even when they are allowed in the firewall rules.  I've also tried port forwarding rules but the only thing that resolves the problem is to disable the firewall entirely, which is not the desired resolution.  The firmware version is 2.0.27.  Any ideas on how to resolve this problem?

The order of the ACL may have everything to do with your issue but may not be a bug in the software. You will not be able to create a rule for your Ephemeral ports as they are used dynamically. The rule to allow Ephemeral ports would basically be "Firewall off". If possible post your ACL (protecting your real IPs) as the problem may be there. Need to take a good look at your "Deny" rules to make sure you are not denying more than you intended. Also note that destination port never changes but source will. In other words if you are trying to access a website from your computer, the destination will always be port 80. But the source port will be an Ephemeral port as you noted. The range can be typically anywhere between 1025 - 65535. Depending on the OS, the range can vary a bit, which is why it would not be possible to effectively create a rule using those ports.
Your rules should look something like this:
allow destination port <80>
allow destination port <5900>
allow destination port <53>
deny
The above example will lock down your network to only the services you specified and everything else will be denied. Note that this denies YOUR hosts from accessing services, this will not prevent an OUTSIDE host accessing a mail server INSIDE your network; for example. That rule would be created as a port forward rule and you should never try to duplicate port forward rules with firewall rules. The RVS4000 does not like that.
Hope that helps

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    What is happening is there is either a crash or hang triggering a reset and the restart cannot occur due to a hung or dead handle to Port 554. The next time your server gets in that state, can you run a netstat -ano and see if a process tied to sghwdsptr.exe
    is still listening on that port. Usually it is a hung dispatcher or its zombie which is why a restart will not work but a reboot. If you do find the process still active, you could try killing the process to see if you can restart without rebooting.
    With regards to how it gets into this state - I would follow Nicke's advice with regards to the blog but also remember that RTSP (due to its ephemeral port usage) has a finite limitation. How many clients are checking in with this management server? Also
    what are the average number of *applications* not packages being used by each one?
    Steve Thomas, Senior Consultant, Microsoft
    App-V/MED-V/SCVMM/Server App-V/MDOP/AppCompat
    http://blogs.technet.com/gladiatormsft/
    The App-V Team blog: http://blogs.technet.com/appv/
    The MED-V Team Blog: http://blogs.technet.com/medv
    The SCVMM Team blog: http://blogs.technet.com/scvmm/
    “This posting is provided "AS IS" with no warranties, and confers no rights. User assumes all risks.”

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