S4 won't work with car adapter but my old phone will. How do I fix this problem?

When I plug the adapter into my S4 no music will go through my car speakers. However, with my old phone it works. How may I fix this problem?

    brownmde - That definitely shouldn't be happening with your phone. Let's see what we can do to get your phone and car working together. With regards to the adapter, is this a 3.5 mm aux cable going into the headphone jack of your S4, and into your car's audio head unit? When you plug in the cable, does your phone recognize that a cable/headphones have been plugged in? Do you hear audio out of headphones that are plugged in to the S4?
NicandroN_VZW
Follow us on twitter @VZWSupport

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