SA5020 Mac Printing

So - I just purchased an HP 5510 Photosmart, and I CANNOT get it to print from my Mac (OS X Lion) or any other IOS device. I've seen some oblique references to issues with Bonjour; but have no idea where to start.
Help?
Clay Jackson
[email protected]

Clay,
I would first start with latest version of OS for SA500 devices. After verifying you running on code 2.1.71 and testing to see if you’re still having same problem. Then it’s time to start further trouble shooting. First you want to make sure printer has connectivity to your network. Can other computers print to printer? Can you ping the printer? If you’re computer is wirelessly connected do you have wireless isolation turn on? Checking firmware settings? Under diagnostic you can actually run a packet capture on the vlan to see the flow of packets to and from SA500 device. After checking settings and still having problems (printing) then give us a call @ 1-866-606-1866 and open a support case.
Always read release notes prior to upgrading version of OS
Thanks,
Jasbryan

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Answer #1   Your Customer Service Number is: 129800224   Thank you for contacting Adobe Technical Support.   After consulting with my colleagues about the issue you raised, I can let you know the following:   The issue is both on our as well as the driver software side and the workaround we have given is the best available at this time. This issue is affecting all printers, not just Epson or Canon.   The soft proofing effect that you are seeing in the print preview is indeed an attempt at soft proofing. However since Photoshop Elements managed prints are incorrectly double colour managed it is not as useful as it was initially designed.   As to the exact details of why this occurred, we have no official information.   We believe that this will resolve the issues you are experiencing, however, should the reply not help solve the problem, please contact us again, quoting the case number given above, and we will re-open the case.
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HT1178 Do I want to create a new wireless network or join my current network? I can't connect an ethernet cable to the Mac / printer and to the wireless modem at same time - in two different rooms.

I am trying to set up Time Capsule so that I can do my first backup (after 1 1/2 years!) with Time Machine. I have read other forums, but in each case they instructions eventually do not apply.
I have connected my TC to my existing wireless router. This sits in a bedroom and cannot be moved as a rental home.
I have plugged in the TC and updated the software.
Now - do I want to A Create a New Wireless Network (remember I can't connect the TC to Mac using an Ethernet cable). B Replace an existing base station or wireless router with TC (only intend to use for TM as don't know other benefits as of yet). or C want TC to join current network.
Thinking C. If I choose C, it then asks A TC to wireless join current network (NO as already connected using Ethernet). B want to connect TC to my network using Ethernet to extend my existing wireless network. C want to disable the wireless network on this TC and connect it to my computer or network using Ethernet - CANNOT do this as devices can not be in the same room.
Or do I want to create new wireless network - first set of questions - choice A? What is the benefit to creating a new one when I won't be in this rental house for longer than 18 more months??
Please help and quickly! Thanks!

Let me suggest some things.
But first ask exactly what wireless router you have now and what type of broadband service?
Are you happy with the wireless on the current router? If so, then you can plug the TC straight into whatever computer you have by ethernet, short 1M cord with no connection to the network. And use it without affecting your existing network at all. This is trivial setup.
Although you don't say exactly what Mac and printer you are using, is it a desktop? Laptop it is definitely easier not to plug it in, but a desktop you can plug in the TC and it will all sit happily together.
How is the printer connected and to what?
I am not sure why you need such quick help.. this is all minor setup stuff.. and 18months in todays world is like permanent man.
Your multiple A, B, C are more confusing than helpful.
The best choices without more info.. are to replace the existing wireless router with the TC. ie your option B.. but how to do this depends on the type of connection. Is it cable or adsl? Can you easily bridge the existing modem router.. if that is what it is?
Think carefully in the ideal world what would you like..
and what do you have..
We can probably suggest ways and means to fit what you like to what you have.. without introducing a stack of options that are doing your head in.

MS office 2008 now crashing when we try to print. No changes to computer; same old software. New printer 9 months ago, no trouble printing until last month. Other programs (adobe, mac) print fine. What can I try?

I have an iMac from 2009. It's running OSX 10.6.8 and we've used MS Office 2008 for Mac all along without any trouble. We replaced our printer 8 or 9 months ago, and we've had no trouble printing from any program until the last several weeks. Now, when we try to print ONLY from word or excel, the print window appears, but then the spinning rainbow comes up, followed by a Microsoft crash message: "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." I tried to trick it into making a PDF, but the crash comes too fast. The only change to our entire Mac ecosystem is the following: We also have a Macbook Pro that has the 2nd allowed installation of the same MS Office 2008 for Mac. Due to liquid damage 6 weeks ago, that computer was replaced and all of the data and applications were moved from the dead one to the new one. Could this possibly be because microsoft detects a "third" computer "using" its software? I'm guessing no because I've seen several threads about problems similar to mine, and none mention licensing issues. In terms of troubleshooting, I've shut down, unplugged, restarted and tried newly created docs as well as old ones. Same results, no matter what.

http://answers.microsoft.com/en-us/mac/forum/macoffice2008?tab=Threads
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

SA5020 Mac Printing

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