Sad ex-Eudora user, Apple Mail 5.1 losing messages, me losing clients

Since I grudgingly switched from Eudora to Mail last week, thanks to Lion, I have been driven slowly crazy by Apple Mail. It keeps losing important messages from my clients. I try to either leave them in the INBOX or file them in the appropriate Mailbox, but then I look in both places and can't find them. And the (weak) search function in Mail can't find them either. Not EVERY message, but enough messages.
Any suggestions?
God, I miss Eudora.

I've never once lost an email message in Mail except through user error. However, some possibilities:
Have you checked your spam folder? Perhaps Mail is mis-filing some legit messages as spam, which can happen early in the training process. If there are legit messages in there, mark them as "Not Junk" and move them back to an appropriate folder.
Do you check mail with other devices, and if so, do you have the account set up as POP or IMAP?
Are you using rules to organize your messages? If so, review them all carefully and consider doing without them for a while to see if that makes a difference.
Have you tried rebuilding all your mailboxes? See the Mailbox menu.

Similar Messages

How to Merge Eudora into Apple Mail?

Mac OS 10.5.8 is now obsolete. So I'm planning to upgrade to Lion 10.7.x.
Since Lion does not support Eudora, I must switch to some other email client. After many hours of research I have decided to switch to Apple Mail.
Unfortunately, the two popular conversion applications (Emailchemy and Eudora Mailbox Cleaner) appear no longer in existence.
Any good tips on how to merge Eudora into Apple Mail on OS 10.5.8 (so I can upgrade to Lion 10.7.x)?
Thank you.
Scott "pulling his hair out" in Saint Louis

Hi folks,
I just helped someone move 350k messages from a series of Eudora archives to Apple Mail. Anyone who says they had great luck with Apple Mail directly importing their Eudora messages is either a liar or didn't notice (or care) that their dates were all messed up. So here are some notes.
First, Eudora Mailbox Cleaner only runs under 10.6 since it's PPC and requires Rosetta. So you're gonna need a 10.6 or earlier mac (or virtual machine).
Second, After running Eudora Mailbox Cleaner, you need to poke Apple Mail into rebuilding all those mailboxes. You can go Mailbox->Rebuild for each one if you only have a handful, but an alternative is to intentionally break (aka delete) Apple Mail's mailbox cache. You can do this by deleting/renaming the file called 'Mailboxes' (IIRC, I don't have a 10.6 mac in front of me to double check). Next time you open Apple Mail it will rebuild all your local mailboxes.
Third, Eudora Mailbox Cleaner will terminate if you throw it a particularly complex (or large group of mailboxes). I assume it has something to do with the way it walks mailboxes. You're going to want to break up any mail folder that has a number of large subfolders into multiple folders or imports. So for example, if you had the following structure:
folder/
folder/a (big)
folder/b (big)
folder/c (big)
Eudora mailbox cleaner will likely crash. If you reparent your folder structure so it's something like this:
folder/part1/a
folder/part2/b
folder/part3/c
This way no individual sub folder contains folders that exceed some magical threshold. I never figured out exactly how/why this happens, but if you put your big mailboxes each in their own folder, the import will usually just work. You might also have to break up your import into smaller chunks.
A couple other things to note, Eudora allows pretty much anything in mailbox names including ~><*%$@&/\|` etc. While most of these will continue to work fine in Apple Mail, it's in your best interest to rename them to something more normalized to steer clear of trouble.
As for Lion, I never successfully got Lion Mail to import mailboxes created by Eudora Mailbox Cleaner properly. Either they wouldn't show up at all or they would show up nested with two copies of the mailbox, for example MailboxQQ had messages in it as well as subfolder MailboxQQ/Messages with a duplicate copy of the mail.
So for me, going from Eudora to Lion Apple Mail I had to do the following:
Eudora->Eudora Mailbox Cleaner->Apple Mail (on 10.6) then copy the files over to the Lion machine and let Apple Mail (on 10.7) import the 10.6 Apple Mail Mailboxes into it's new 'V2' mailbox format.
So good luck. A perfect migration is possible, it just takes some work.

Long-time Eudora user, rookie Mail user--have questions, need help!

Hi, all!
As the subject heading says, I've been using Eudora for a very long time (way past its shelf life) and have been playing around with Mail off and on over the past year. (Now, in Eudora's defense, the expiration date on it was a "Best by..." not a "Use by..." date and it's been working fantastically for years! )
I recently started to plunge into Mail more deeply and have a couple of questions.
1. Drafting vs. queuing.
I am used to Eudora's system where a bunch of drafted messages sit in an Outbox. They stay there until I flag QUEUE for the ones I'll eventually be mailing.
It's a good system. A quick look at the flags in the Outobx lets me know which I still to need to work on, and which ones are ready to go out (or need a final review before sending). The user then selects "Send Messages" and it e-mails the ones queued in the Outbox, but not the remaining draft emails that haven't yet been queued.
How do I set up something like that in Mail?
Right now, all I have is a list of draft messages and I cannot tell which ones are still really drafts and which are ready to be sent!
2. Work-around to try and mirror Eudora's system.
I tried creating a new mailbox called Queue, in which I can park the emails I've done editing. Of course, the problem with such a scheme is that when I want to send messages, I either have to put them back into the Drafts mailbox, from where I can select and send everything (including ones I haven't finished editing!), or drag them into Mail's Outbox where they go out instantly. That's a little freaky and I can see disasters happening (emails going out when I'm wanting to drag other messages to a different mailbox).
3. Disable auto-sending?
Is there a way of turning off and on the Outbox's automatic sending action? That could be the simplest solution for me. I'd really like to send messages only via a menu command--yet, from I've determined, Mail's Send menu command will send any messages selected in the Draft mailbox. Again, I see screw-ups with that as the wrong draft could be selected and Mail would send it out.
4. Display of badges for mailboxes.
This is more of a curiosity, but is there a way of having a user-created mailbox show how many e-mails are in there?
Solutions?
What do you all do as to work flow? How do you go about creating and revising a bunch of e-mails, but only sending out certain ones? And ensuring that only the ones you want to go out, go out?!

Thank you for posting all this info. Unfortunately i have no idea how to do flags and how to use a smart mailbox as a place to store emails i am not ready to send. Eudora is vastly superior in all the things it empowers the user to quickly and easily do, in the traditional Apple spirit of intuitiveness, clear direct normal (not esoteric) communicatioin and user friendliness.
about three weeks ago i was pretty much forced into Mountain Lion bcause my old MacBook is barely functioning at all and i got a new MacBook Pro. So, good bye Eudora that i've used since 1995, only because i couldn't find another mail program that did what it does. I wonder why there aren't others. I've tried MailForge, it's a great attempt but it seems to have run out of steam and isn't working well enough.
I am using Mail and Gmail. The result is i'm suffering a whole range of loss of functionality in email, and am not getting a lot of messages, they are here somewhere but i can't always find them, i have to go to my old computer, enduring a kind of freeze where a beachball is a sign of progress, a trackpad that barely works for drag and drop anymore and a battery that needs reaplacing. i think the hard drive is failing. but i still need it to retrieve my email reliably, to a poiint where i see i 'm going to have to put money into it so it can keep working, for email. what a poor solution. I am trying as best i can to have Mail communicate better.
i just wanted to thank you for your encouraging posts and giving me something to follow up on to try to use, to address this one of many loss of Eudora problems. Why wouldn't a mail program give you the option to queue mail? Why take away options and functionality? sorry, i'm just ranting because i've had a very frustrating last few weeks related to numerous new OS challenges, but email is the only really serious one.
I really like your idea of badges to show number of new messages, i think that's what you meant, you didn't say 'new', but another great and helpful thing about Eudroa is sorting mail into mail boxes and opening those mailboxes that get new mail each time you download mail, so you kow what's new. You can immediately see it. In Apple Mail, i find i have to dig through each of the 12 'on my mac' mailboxes/folders i created so far, to see if there is new mail in them. A lot of extra trouble for something that a superior email program can do for you.

HT5361 Switching from Eudora to Apple Mail

I have an eMac that was upgraded to Mac OS X v. 10.5.8. I need to get a new machine. But I am using Eudora as my mail client and it can't be upgraded and will not work with later systems, so I am trying to switch to Apple Mail which I assume will be upgradable when I get the new system. However, I can't get the mail to work even after using the cheat sheet which does not correspond exactly with what I see on the screen. Can anyone help? Thanks.
jmksfca

How to Export Your Eudora Address Book:
http://email.about.com/od/eudoratips/qt/Export_Your_Eudora_Address_Book.htm

Apple mail search finds the message but cannot show its content, why?

Hi
I have a MacBook Pro with Mountain Lion installed on it. All the updates are also installed.
The problem is that I can quickly find a message among 100,000 messages sorted in different folders in Apple Mail, but as I click on the message, it keeps showing "loading..." and never shows the content of that message.
When I manually go to that message, Mail shows the content properly. So it happens only when I try to see the content of the message that has been found through search function.
Any ideas?
thanks,
Farshid

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "mdworker" (without the quotes) in the Filter text field. Select the most recent 50 or so messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are long runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.
Step 2
Do the same with the search string "mds".

Apple Mail won't display messages in HTML

I'm using Apple Mail on my laptop to check email from an account other than iCloud and Gmail. I also use my iPhone and iPad to check mail from this same account. Sometimes, newsletters are appearing in Apple Mail in plain text format, and not in HTML format. What's unusual is that these same messages appear in HTML format on both my iPhone and iPad, so I'm guessing it's not a problem with my mail server, but with the Apple Mail application. Are there any settings in Apple Mail to ensure I view all messages in HTML format?
Thanks!

Emily -
My wife is having the same problem with her new MacBook Air. She never saw the problem on the old first-gen Air running Snow Leopard.
Here's what's going on:
The messages that are having the problem are encoded as multipart/alternative. That is, they contain this in the received message:
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2836956_1545934347.1333570398993"
Downstream, you'll find that boundary string whenever a new "part" begins:
------=_Part_2836956_1545934347.1333570398993
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
This begins the first part...the plain text part. On down the stream, you'll find the part header again:
------=_Part_2836956_1545934347.1333570398993
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.=
w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
That final <html> tag begins the bulk of the HTML code to render the graphical page. The block must end with a </html> tag to indicate the end of the block...but in this message the last line is:
<td style=3D"color: #000000; text-decoration: none; font-size: 10px; font-f=
amily: Arial,Helve
...and that's it. Obviously, the last word should have been "Helvetica" but ***the message was cut off***. I know this because if I open the message source window for the the same message in the gmail section (not the inbox section) the end of the message looks like this:
</body>
</html>
------=_Part_2836956_1545934347.1333570398993--
...which is what I'd expect in a multipart MIME encoded message.
The amount of data that's missing from the end appears to be about one network packet's worth. I suspect what's going on is that mail is erroneously discarding the final packet of some mail messages.
BTW, I've taken the computer to the Genius bar, and we took the time to create a new user account and a clean mailbox and duplicated the problem there in the store. The genius was unable to recommend a solution to the problem, and suggested that I perform a reinstall-in-place of the OS. Haven't done that yet, as I consider that pretty thin gruel from the perspective of fixing the problem.
In the meantime, I'm trying Sparrow mail as an alternative mail client. So far, I haven't seen the problem using Sparrow (nor, for that matter, on OSX Snow Leopard.)
Sorry I can't be more helpful, but I'll post back in this forum if I come up with a solution. I'll follow the thread...if anybody has any ideas what might be going on please post.

Apple Mail can never send messages!

I have a gmail account that I view through Apple Mail. Anytime I try to send a message to someone, I get this error.
"Cannot send message using the serve smtp.gmail.com:[email protected]
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your Network settings.
Message from : <[email protected]>
Send Message using: smtp.gmail.com:[email protected]
Options: Cancel, Use Selected Server, or Try Again Later."
Ususally, I click Use Selected Server and it works but sometimes it doesn't. First of all, it should work the first time around and never give me this message. Secondly, even after the second attempt it's not 100% reliable.
What's wrong?
P.S.

Never Mind. Fixed it.
Apple Mail users: At times, Mail may misinterpret your SMTP server settings. If you currently have 'smtp.gmail.com:[email protected]' in the 'Outgoing Mail Server:' field of your settings, please try changing the field to 'smtp.gmail.com' and saving your settings.

My apple mail has an error message and won't open after iTunes update 6/20/14

I have a MacBook 13 Aluminum using Mountain Lion/MavericksX. Soon after I did a random update for iTunes mid June 2014 I noticed that I could no longer open my mail on my desktop. I did tell Apple about it when the error message came up, but I haven't heard anything and the last update 7/1/14 didn't help. I can use Entourage, but I like Apple mail better. Any ideas? Yow
Message was edited by: yowwwwie
I had all but given up on the Apple mail. Then I remembered that I hadn't checked it since my last X update yesterday. So, I tried and of course, APPL fixed it. Apple is so fantastic. Sorry but there is no problem to work on.

Well I feel a bit silly about this. I gave up on Apple mail and was using Entourage. Yesterday I did the most recent update from APPL and hadn't checked to see if they'd come up with a fix. I'd written them to ask about it because the error occurred after the iTunes update so I figured there was a bug. I just opened it, and poof, apple mail again. It did go through something and dinged and opened. Thank you for writing me. Y

Thunderbird 2.8Gb, Apple Mail 9Gb for same messages

I have all my mail from the last thirteen years in both Thunderbird 3 which uses 2.8 Gb, and Apple Mail 4.2 which uses 9 Gb for the same messages.
There are no duplicates in the Apple Mail, and the attachments all seem to be present and correct in Thunderbird.
Is there an explanation for the difference?
I know I can archive the Apple Mail mailboxes but then Spotlight can't search them.
There doesn't seem to be any "compact" option.
Thanks for any input.
EDIT: I meant to say that this mail is all "on my mac" and is all the mail from my POP days, before I converted to IMAP.
Message was edited by: Mike Boreham

Settings > Messages, log off the Apple IDs on both of your iPhones. Once done, login your own Apple IDs on your own iPhones.

Apple mail: Sender not matching message

I had a problem with my messages from my apple account through Apple Mail. When I opened up the message, the message was from someone else and from a different date then who was listed as the sender. So Bob sent me a message and when I opened up the email it was a message from Steve from six months ago. So what I did was to rebuild my mac email box.
To rebuild your specific mailbox, you must select the specific mailbox. Then go to the menu mailbox and click on Rebuild.
This did take some time, but it cleared up the problem and fixed all new and old message that had the problem.

Hello Art Kleimer,
It may help to rebuild the affected mailboxes in Mail.
Mail (Mavericks): Rebuild mailboxes
http://support.apple.com/kb/PH14958
Cheers,
Allen

Apple Mail showing multi-part messages incorrectly

All of a sudden, in Lion only, messages with attachments in Apple Mail are being shown as raw source, and I can't extract the attachments (and I can barely read the message). Here's an excerpt that shows what I mean:
--Apple-Mail=_9C72CECF-1C52-4B2A-ACB7-FB8F9282EAB6
Content-Transfer-Encoding: base64
Content-Disposition: inline;
filename=Keynote.png
Content-Type: image/png;
name="Keynote.png"
Content-Id: <CF71EAE0-CDBB-4866-9ACD-1387EACD3EE4>
iVBORw0KGgoAAAANSUhEUgAABQAAAAMgCAYAAAB8mM/7AAAKMWlDQ1BJQ0MgUHJvZmlsZQAASImd
lndUU9kWh8+9N71QkhCKlNBraFICSA29SJEuKjEJEErAkAAiNkRUcERRkaYIMijggKNDkbEiioUB
And so on. That's a PNG image attached to the message, but I can't extract the image. There's no way to get a different view of the message; none of alternatives under View > Message are enabled. If I use a different computer, running Snow Leopard, I can receive this same message and it displays normally (with the image shown inline) and I can extract the attachment. What might be the cause of this? Thanks.

It's not just you. I'm having the same problem -- Gmail, IMAP, subject lines matched with wrong email body.
And I've noticed that in my case, it seems that (at least?) two emails have exchanged the subjects/message index lines and their bodies.
Rebuilding or deleting accounts or deleting the envelope index doesn't help -- it always comes back in a day or two, often with the same emails.

Help me ditch Outlook! Apple Mail doesn't display messages for all accounts. Thoughts?

I have two IMAP accounts, both GMail. One account always shows messages (Gmail in the screenshot below) but the other usually does not. I've deleted the account, rebuilt it etc and nothing works. When I do get messages to display, as soon as I change folders then go back the messages have disappeared again.
Both accounts are set up the same way. One the account that is not working (Ruddell Consulting in the screen shot), I see the total unread message count under the Mailboxes window but the sort column and preview windows are blank. When viewing the common inbox I only see mail from one account.
I'm trying to get rid of Outlook 2011 but with the same account settings in Outlook 2011 both accounts work as expected so I'm stuck with it until I can get this resolved.
Any thoughts?Thanks!
Jim

I found the problem. Or at least a workaround. I use Google Mail and some folders in my Gmail account were causing problems for Apple Mail. I removed the folders and Mail works as it should.

Apple Mail, won't sort message on server

Apple Mail 7 on Mavericks, when I display my account's email messages still stored on the ISP server (account information), it is no longer possible to sort them by categories (dimension, date, sender, etc.).
Previously it was possible: is it a bug or has been removed as a feature (very useful to delete old message from the server !!).

I'm not talking about the email messages stored locally on my computer.
It's not the main Mail window I'm talking about.
Let's see if I can make me clear.
The step to reproduce the problems are:
1- click on your account's INBOX incoming mail contextual menu
2- select "account informations"
3- this will open the "account informations" window, showing all your email messages still archived on your ISP server (not only your local mail).
4- In this window it is no loger possible to order the mail messages by date, sender, dimenstion etc
See short movie here:
https://dl.dropboxusercontent.com/u/8222823/Mail_account_info.mp4
BTW, you'll see in the movie that Mail messages are ordered (why?) by dimension.
What if I'd like to select and delete all the old message from 3 days ago?

Apple Mail not refreshing 'read' message statuses (GMAIL IMAP)

I have the following reproducible bug, when using three different IMAP interfaces to my GMail account: Apple Mail, iPhone Mail, GMail Web
1. Viewing a mail in Apple Mail, causes it to be marked as read in iPhone Mail and GMail Web
2. Viewing a mail in GMail Web, causes it to be marked as read in iPhone Mail, but NOT Apple Mail
3. Viewing a mail in iPhone Mail, causes it to be marked as read in GMail Web, but NOT Apple Mail
In summary, viewing GMail IMAP messages outside of Apple Mail, does not change the message status in Apple Mail.
It seems like the 'read' flag is correctly being set by all apps (or rather by the IMAP protocol on GMail's side) as the process is fine between iPhone Mail and GMail web.
I think that Apple Mail is not refreshing the 'read' flags. This is further proved by closing Apple Mail and relaunching, which causes all 'read' flags to be refreshed and show the correct statuses.
Russell.

This is a known issue. See http://discussions.apple.com/thread.jspa?messageID=8728159#8728159

Apple Mail, iMap and marking messages as read

I am using Gmail's iMap server and Apple Mail on Leopard. When I mark a message as read on Apple Mail it gets marked on the server, but the other way round doesn't work i.e. if I mark a message as read on the server (i.e. running Gmail in a browser) it doesn't appear marked as read on my Mac. Is there something wrong here or is this how it is meant to work (it certainly works properly on my iPhone).

There is something wrong there all right. I am having the same problem.
In my home imac, I leave Mail open when I leave for work. During the day I may access gmail via the web interface, read and/or delete some e-mails, that sort of quite normal things. When I come home, Mail in the iMac has not detected any of the changes.
This used to work with Tiger without any problems, Mail simply saw all the changes as one would expect. Definite regression, and it would be nice to have it fixed somehow...

Sad ex-Eudora user, Apple Mail 5.1 losing messages, me losing clients

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