Safari refuses to load

I was sent a .pptx file I needed to read but I thought my Mac did not have the correct programme to open it. (I am running Version 10. 9.2)
So I downloaded Free Genieo which I think downloaded okay. However whilst it was downloading it quit Sarari with the following error message entitled ‘Safari unexpectedly quit due to (using?)librooksbas.dylib plug-in’
I am not entirely sure of the correct wording of the headline but as I cannot reload Safari to check this is the nearest I can remember.
The worst thing about this is that I have now discovered I can read the file with Keynote! But I am still unable to load Safari. The message I am now getting is:
'The last time you opened Safari it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again? If you choose not to reopen windows, you may have to open and position the windows yourself.
Don’t reopen Open’
When I press ‘open' I get the rainbow wheel and nothing happens - Force Quit tells me Safari is not responding.

Would the beta version of Thomas' adware removal tool help?
As noted here: http://www.thesafemac.com/art/
Perhaps that is hypothetical should the beta be too much a leap
for a novice, who may not have a suitable backup of the Mac OS.
But thought I should ask anyway.

Similar Messages

Safari refuses to load phpMyAdmin icons

Safari refuses to load image file from our web server phpMyAdmin because of content-security-Policy, yet all other browsers such as Chrome load the images (icons). Attached is a screen shot. This is version 4.01 of phyMyAdmin and the same problem occurs all the way back to phpMyAdmin version 3.5.7 which loads the images (icons). I can find no content-security problem. Hopefully, I have posted to the correct community since only Safari is creating the problem. Running Safari 5.1.9 on Snow Leopard (10.6.8)
All feedback is appreciated.

I had the same problem. I'm also running Safari 5.1.9 on Snow Leopard (10.6.8). I just installed phyMyAdmin 4.0.5 and got the same results as on your screenshots.
The problem is the CSP header that blocks the load of external images.
If you comment out some lines in phpMyAdmin-4.0.5/libraries/Header.class.php, you can deactivate the image blocking of the CSP header.

Apps/iTunes/App Store/Safari refuse to load

Music will load and play, as well as photos. My email will update as well, but apps/iTunes/App Sore/Safari/Youtube/Weather/Stocks all refuse to load.

Any restrictions set in Settings/General/Restrictions?
Did you already try to reset your device by holding the sleep and home button until the Apple logo comes back again? You will not lose data doing a reset.
If this does not help, set it up as new device: How to back up your data and set up as a new device

Safari refuses to load webpages after update

Since updating to Safari 5.1 if I attempt to log on to a website, the progress bar moves slightly before stopping and the page refuses to open. Oddly it works with no problem on my wife's account (OS has 2 accounts, mine being the admin).
You can see all TS steps attempted here.
Thank you for reading, hopefully someone out there has found a solution to this.

Since it's ok on other user accounts, it's possible you have a third party plugin installed (in your account), or an Extension that was oompatible with the prior version of Safari but not 5.1.
Check Safari / Preferences - Extensions. Turn that off if you have any installed, quit then relaunch Safari to test.
And it could also be a third party Safari addon. Troubleshooting help here > Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
If nothing above helped, Quit Safari.
Open a Finder window select your Home folder in the Sidebar on the left. Then open the Library folder, then the Caches folder, then the com.apple.Safari folder.
Move the cache.db file from the com.apple.Safari folder to the Trash.
Relaunch Safari. See if that helped. If not, try troubleshooting the Safari .plist file. (preferences)
Go to ~/Library/Preferences. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop.
Quit then relaunch Safari to test. If that helped, move the .plist file to the Trash.
~ (Tilde) character represents your Home folder.

Safari refusing to load, SyncServer problems

I've got a 15" Powerbook 1.33 G4 running 10.4.8 (not my computer) and I'm having some trouble getting Safari to load. It loads to where you can see all of the Safari window, the dock icon (little triangle underneath) acts like it is fine, etc but the home page never loads and you are unable to type anything into the address bar or google search box.
I killed off the preferences and the syndication databases and went from a Syndication Database thread problem to the following error as viewed in Console:
SyncServer[411] A Sync Server is already running on this computer, exiting process.
SyncServer[412] A Sync Server is already running on this computer, exiting process.
Any ideas? I've never run across a Sync Server error so I'm completely in the dark here.

HI and welcome to Apple Discussions...
Try troubleshooting Safari...
having problems with Safari not loading pages after updating to the most recent version ?
Could be you have third party plugins installed that were compatible with the previous version of Safari but not compatible with Safari, go here.
Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
If third party plugins aren't the issue, from the Safari Menu Bar, click Safari / Reset Safari. Select the top 6 buttons and click Reset. Relaunch Safari. If you still have problems...
Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.
Relaunch Safari and see if that makes a difference. If not, move the .plist file back to the Preferences folder. If Safari functions as it should, move that .plist file to the Trash.
And if you haven't repaired permissions since updating Safari, it would be beneficial to do that.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Hope something helped...
Carolyn

HT4528 Brand new IPhone 5c. Safari refuses to load.

Finally convinced my wife to upgrade from old Droid to an IPhone. My IPhone5 has been perfect. She chose a 5c with 32 gig.
Have to turn on ICloud to sync contacts. That *****, but OK...
Then Safari freezes.
But, Google Chrome works perfectly. This is not good, Apple.
Apple has a product that its own software doesn't work on?
Judging from other comments, this is an ongoing problem.

Who is your carrier and what trouble shootings steps have you done to try to fix the issue?

Since upgrading to Yosemite on my iMac, My Mail app refuses to open, Safari won't load, and I can't upload pictures from my iPad... Please help, any ideas very welcome. I've had my iMac since 2011, and have never had any issues to deal with before..

Since upgrading to Yosemite on my iMac: My Mail app refuses to open, Safari won't load, and I can't upload pictures from my iPad...
Please help, any ideas very welcome. I've had my iMac since 2011, and have never had any issues to deal with before..
Thanks

29/11/2014 20:17:01.315 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:17:37.013 com.apple.backupd[616]: Finished scan
29/11/2014 20:17:43.108 com.apple.backupd[616]: Saved event cache at
/Volumes/Time Machine Backups/Backups.backupdb/Geoff Lambrechts’s iMac
(2)/2014-11-29-200648.inProgress/9B453663-603F-40B8-AC21-24F05C724E15/.6162AD34- 38F8-30AB-98E0-4A22FB9D311F.eventdb
29/11/2014 20:17:43.207 com.apple.backupd[616]: Not using file event
preflight for Macintosh HD
29/11/2014 20:18:01.561 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:18:16.288 com.apple.xpc.launchd[1]:
(com.apple.quicklook[715]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.quicklook
29/11/2014 20:18:23.705 com.apple.SecurityServer[56]: Session 100013 created
29/11/2014 20:18:32.046 mdworker[718]: code validation failed in the
process of getting signing information: Error Domain=NSOSStatusErrorDomain
Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
29/11/2014 20:19:01.662 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:19:45.458 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.ipc
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.notification
29/11/2014 20:20:01.138 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:01.484 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:13.430 com.apple.backupd[616]: Found 4529 files (1.1 GB)
needing backup
29/11/2014 20:21:18.786 com.apple.backupd[616]: 2.82 GB required (including
padding), 1.24 TB available
29/11/2014 20:21:31.775 Console[734]: Failed to connect (_consoleX) outlet
from (NSApplication) to (ConsoleX): missing setter or instance variable
29/11/2014 20:21:34.230 WindowServer[162]: disable_update_timeout: UI
updates were forcibly disabled by application "Console" for over 1.00
seconds. Server has re-enabled them.
29/11/2014 20:21:36.898 WindowServer[162]: common_reenable_update: UI
updates were finally reenabled by application "Console" after 3.67 seconds
(server forcibly re-enabled them after 1.00 seconds)
29/11/2014 20:21:36.971 coreservicesd[83]: SFLEntryBase::ListHasChanged
mach_msg returned 10000004d
29/11/2014 20:22:01.817 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:23:02.170 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:24:02.547 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:02.168 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.233 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.236 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.284 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:03.059 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:12.674 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:26:03.464 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:27:03.841 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
On 29 November 2014 at 19:29, Apple Support Communities Updates <

Firefox 4 refuses to load pages on my mac os 10.5.8 and brand new laptop as well- i gave to force quit over and over- can i revert to an earlier version? will the problem be fixed soon? - previous versions worked fine

ever since i downloaded the 4.0 version of firefox, it has not worked on either computer[ macs] - earlier versions worked fine. It refuses to load pages and freezes [ on various sites , not just one]so i have to force quit it over and over.

HI,
Empty the Safari Cache from the Safari Menu Bar more often.
Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.
Relaunch Safari and see if that makes a difference. If not, move the .plist file back to the Preferences folder. If Safari functions as it should, move that .plist file to the Trash.
Carolyn

Safari is not loading pages correctly or even not at all. Help please!

So my Safari is not loading pages correctly, making some have just plain text with no images, and others partially loaded with no images or no video.
Some pages, after trying to refresh, completely refuse to load and say that Safari can't find the server. These pages work on firefox, which is also on the same computer and what I am having to use to type this currently.
I have already reset Safari, as well as disabled extensions (which I didn't have any) and neither has fixed the issue.
Any help would be appreciated, thanks!

Hello ddc92,
Thank you for using Apple Support Communities.
For more information, take a look at:
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/ts3230
Have a nice day,
Mario

Safari does not load frames triggered from within other frames?

I am a new to Safari and I like the browser very much. I have run into a nasty problem though, that I was unaware of earlier on when using other browsers.
Some time ago, I made a website that makes extensive use of frames. The index page is actually a frameset page that loads information into the main frame. Through a basic JavaScript in this main frame, additional information is loaded into other frames on the frameset page. Whenever the user hits a link in the main frame, the JavaScript updates the other frames.
This has always worked fine in Netscape, Firefox, Internet Explorer and Opera, both on the Mac and Windows platforms. BUT not in Safari.
Can anybody help me out? What am I doing wrong that Safari refuses to execute what other browsers seem to accept as normal?
I removed the actual site temporarily, as I don’t want to block off Safari users. Yet I created a very basic mini-site that may explain the problem. This mini-site can be accessed at:
thttp://www.chem.kuleuven.be/safety/grrrrh/start.html
Try it out with any of the mentioned browsers and then with Safari and you will see what I mean. To access the code, use one of the other browsers and download the frameset page completely. All 5 documents are truly basic and therefor very short. They only show the principle, no whistles, no bells.
If this kind of question would not belong to this forum, can anyone point me to one that deals with this type of problems?
Tx fpr helping me out.
PowermacG5 Mac OS X (10.4.4) Safari 2.0.3

Dear Tom & Andy,
thanks for taking the time to look into my problem.
I didn't know Safari is really picky on code, so will remember that for the future. Tx for the suggestion, Tom.
But things are getting even weirder!
First of all to set things straight, I am on the same versions of Safari and Firefox as the both of you and tested the minisite in Netscape 7 & 8, IE 5 (Mac) & 6 (Wintel) and Opera 8. As I stated eearlier, none of these have trouble reading and interpreting the "messy" code in www......start.html. Only Safari had.
But when I access my minisite now via the Internet, Safari renders all frames OK. I can see grey, yellow and pink frames with text, as it should be. So now I see what you see also, Tom. The previous problem, as you obviouslyencountered also, Andy, has mysteriously disappeared. Strange.
Adding insult to injury, when I download all five files from the minisite (start.html, main.htm, nav.htm, banner.htm & Frames.js) and put these in a folder on my local disk, the problem resurfaces again when I click start.html.
Adding a DOCTYPE statement to the start.html file on my hard disk does not help either.
Firefox and the other browsers mentioned still do a perfect job rendering the framepage from the downloaded content irrespective of whether the DOCTYPE statement is present or not. Only Safari refuses.
The only difference I can see between the www....start.html filee and the one from my hard disk is the way I access them: via http or straight by double-clicking.
I am still (and even more) puzzled.

Safari won't load Moodle.

My macbook will load moodle.org, but will not load my school's specific moodle website. I've tried it on Safari, Chrome, and Firefox and it just will not load. However, my PC notebook loads it no problem. I've tried it on my friend's Wi-Fi and the macbook loaded it loaded fine but refuses to load on my Wi-Fi, but still my PC loads on both Wi-Fi's. Help me out because I really do not want to have to do my schoolwork on the PC. My mac has never had any problems like this and is super fast; when i send the url it begins to load and the screen changes as if it's going to load the new page but the loading bar shoots up to just under halfway and then suddenly stalls, and won't move from there.
Here is the url I'm trying to access-<http://moodle2.monet.k12.ca.us>

Hi Robert and welcome to Apple Discussions...
Try deleting the website cookies.
From the Safari Menu Bar click Safari/Preferences then select the Security tab. Now click: "Show Cookies". Delete all the cookies related to that site and click Done.
Relaunch Safari.
It would probably help also to empty the Safari cache. You can do that from the Menu Bar, click Safari/Empty Cache.
Relaunch Safari and try accessing that site.
Carolyn

Ipad email refuses to load

My ipad 2 is refusing to load my emails, this started earlier in the day. Worked fine prior to this. I've tried rebooting and reloading my accounts still no email.

Ej et al
Let's summarize what we know and have concluded...
iOS 8.0.2(?) update yesterday AM [after last Mail joy anyway] = culprit
all other aspects of home network and other devices working normally = not culprit -- iOS 8 install or update cannot address Wi-FI router or other devices' who are all having continued joy
still no joy in cellular mode on the iPad iOS 8 Mail = culprit is isolated to iPad / iOS 8 Mail.app
I have read where iOS 8 (or the update) has reset any number of user settings according to its own judgement = no number or types of resets of iPad will make any difference and in fact do not bring joy
the suggestions I made early on have not been tried = copy account settings or create NEW versions of the accounts
Simple tests
go to Google in Safari, perform search - if joy
create a NEW version of your gMail account in Mail(iOS8) = easy as picking the Google icon in the process
Add an email account on your iOS device
K.I.S.S. is always a good starting point. Occam's Razor sez the solution with the least number of variables is LIKELY the answer
CCC

Safari slow to load after upgrading to 10.10.2

Ever since upgrading my brand new Mac to 10.10.2, Safari has been exceedingly slow to load -- sometimes refusing to load, altogether. Any help with this?

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Back up all data before making any changes.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed. Any change?
If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked
Stop plug-ins to save power
Any change?
Quit and relaunch the browser. Any change?
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If Parental Controls is active for any user, please turn it off and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Follow the instructions in this support article. Any change?
Open the iCloud preference pane and uncheck the boxes marked Safari and Photos, if they're checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

Some URLs refuse to load

Certain URLs are refusing to load. These are URLs that I formerly accessed without difficulty, but starting around 8/24/06, they stopped loading. (I access hundreds of URLs every day and these are the only ones I can't get to.):
http://www.valvoline.com/
http://www.eagleone.com/
http://www.giantmag.com/
http://www.countryhitmakers.com/
http://www.timeout.com/newyork/
The address bar shows only the http:// part highlighted -- that's where everything hangs. (I have no DNS server entered since that's optional, but I did try entering 4.2.2.2 and that made no difference.)
I've tossed my Safari cache, reset Safari, run Onyx maintenance routines several times, tried other browsers (IE, for example -- they can't load the pages either). Yet other people are having no trouble accessing the same pages under Windows. (I'm using Mac OS X 10.4.8 but the same pages wouldn't load under earlier Tiger versions back to .4 either. I'm also running NetBarrier 10.4.1.)
Any ideas?

Hello DeaconMac, Bee, Graham; )
Glad the topic link workedand you have started a topic.
All the sites you link us to, work for me on Safari 2.0.4 running 10.4.8 &
Safari 1.3.2. on 10.3.9.
My isp is Earthlink & I have DNS # enter in the server fields, they are the new opt out #'s.
• Is Earthlink your ISP ?
This topic may pertain Earthlink/People PC steal Safari & Firefox urls or did I goof somehow? if Earthkink is your ISP,
"As Dave mentioned last week, we've been working to tune the configuration of dead domain handling to address the issues some EarthLink customers have been experiencing during the rollout. We've been able to mitigate a number of issues, but we've also recognized that some of them such as certain problems with VPN access are not easily addressed through configuration changes in our dead domain system. For customers who are still experiencing issues, we've set aside a pair of servers that will remain outside of our standard DNS system. If you have a need to stay clear of our dead domain handling, just point your DNS servers to:
207.69.188.171 (west coast)
207.69.188.172 (east coast)
If you're west of the Mississippi, use the west coast DNS server as your primary and the east coast as secondary. And vice-versa for those of you in the eastern U.S."
~•~ if not, then perhaps this, does
• Do you use a Netgear wireless router, this for instance DG834G Ver 1,
there was a firmware update for it in August 2006
See this topic Not connected to the internet
~•~
• Do you use any of these Intego Products ?
VirusBarrier X4
ContentBarrier X4
Personal Backup X4
ChatBarrier X4
Personal Antispam X4
These topic threads may help Forbidden access to websites and this may help do you get any os this error messages POSIX error: Permission denied messageID=3309548#3309548
• Do the sites load for you in an other browser?
• Have you tried them in an other user or test account?
Please keep us posted,
Thanks.
Eme'~[)

Safari randomly stops loading current webpage and any links on the page, usually for 10-15 minutes, but will load other pages in that time just fine.

My Safari and Firefox randomly and unpredictably will stop loading whatever page I'm on and will not load any links on that page. When I do click a link on the page, the progress bar will hold at about 1/8 of the way and will not proceed. I can go to another web page and it will load fine, and I can click links on that page just fine. But when I return to the affected page, it still refuses to load. It will usually start working normally again after I visit another page and come back to it after 10-15 minutes. Nothing I have done so far has seemed to help this issue. I've tried clearing the history/website data, quitting and restarting safari, I reset the PRAM, all to no avail.
I'm running a mid 2010 macbook pro with Yosemite.
Thanks in advance for any suggestions.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Safari refuses to load

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