Safari won't load pages, but internet connection is good

For the past 24 hours, whenever I try to reply to an e-mail, or create a new one, mail suddenly crashed. It is very reliable in this way; there are no exceptions. The the newest update/change to my configuration was the update of the 10.4.4 system stuff from Apple, followed a few days later by an update for the 15 in G4 Powerbook battery management.
Also, though not related to mail, the Software Update function does not work - "Can't connect to Update Server", and Safari will not load any pages - "CAn't connect to server...". However, Network Diagnostics says that I am connected to the internet, as does Firefox - it loads pages just fine! All other computers in our home network, including my G5 Tower, are performing and access the internet just fine.

Bump
Could this have something to do with the Software Update error discussed in OS X system board? Various sites are off-limits (Network timeout error) such as E-bay; Microsoft etc. while others work fine.
Tried a full re-install etc but nothing - no non Apple apps, clean 10.4.3; purged, repaired etc etc

Similar Messages

Safari won't load pages but Firefox does.

My problem seems to be a common one lately. Safari seems to not want to load any pages that have java script on them including the apple.com site. Firefox does this without hesitation. This problem had been intermittent until the recent java update which has now made Safari unusable.
Will reverting back to the previous java version potentially work, and if so how is this accomplished.
I am not looking for everyone's speculations as to what MAY be the cause, I would like a definitive answer as to how to get Safari functional at minimum. If someone has been able to figure out a proper fix, then only that person should reply so as to keep others from having to pour over multiple posts of information that are frustrating at best.
I thank in advance whomever can provide a proper response.

HI,
Try this. Go to Applications/Utilities then launch Java Preferences.
Select the General tab.
Click the button next to: In their own process
Quit Java Preferences and relaunch Safari.
This is working for some users, others not but might be worth a try and you can always change it back.
I am not looking for everyone's speculations as to what MAY be the cause
Everyone's configurations are different. We don't speculate. We troubleshoot. We can only go on the information that you give us.
You changed your profile from Mac OS X 10.5 to 10.6. Which Mac OS X are you running??
If you are running 10.5.5, you need to update your system software to 10.5.8. You can use the v10.5.8 Combo Update
Carolyn

Firefox 4 won't load pages, can't connect to websites on mac

After installing Firefox 4, I've had nothing but problems. Sometimes websites load, then next time they can't connect. I've tried a number of solutions, nothing is working. Hotmail can't connect, weather.com won't load correctly. All updates are done, I've uninstalled and reinstalled it a few times. I'm using an imac all up to date.
If I switch to Safari now, the same pages won't load there either. None of this happened until I updated Firefox. However, there were a couple of websites like ehow.com and woot that always gave me issues, but now if I click on a link it typically won't take me to the new page. It has also crashed twice tonight. I have no anti-virus anymore after deleting iantivirus last week.

I have a similar problem. After browsing for a while Firefox will stop loading pages for me on my Macbook Pro. This happens several times a day. In order to fix it I have to restart FF. This is brand new since upgrading to FF4. I've never had this problem before.
My work involves a lot of Internet use and this is becoming a nuisance quite fast.

Safari won't load pages

I'm running 4.0.5 and off and on over the last few months it would just stop loading pages. I have it open up to the thumbnail view of the top sites and whether I would click on one of those or click on a site in the bookmark bar, it just shows it thinking. It doesn't freeze, I don't get the beach ball, it just doesn't load the page. As I mentioned, it has done this off and on for the last several months but it usually fixed itself if I let it sit for a few minutes. Over the last two days, it doesn't matter how long I leave it sit while trying to load a page, it just doesn't work.
Ideas?

Welcome to the forums!
(First, if yours is an Intel Mac, check that Safari is not running in Rosetta, which is enough to slow it to a crawl. If you are running Snow Leopard, run Safari in 32 bit not 64 bit. Control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode)
Do you have enough RAM? Less than 1GB can cause slowness. Is your hard drive too full? Less than 15%, or 15GB, of free space can also cause slowness.
Adding DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security:
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296
If your computer is part of a network: please refer to this page: http://www.opendns.com/start/bestpractices/#yournetwork and follow the advice given.
(An explanation of why using Open DNS is both safe and a good idea can be read here: http://www.labnol.org/internet/tools/opendsn-what-is-opendns-why-required-2/2587 /
Open DNS also provides an anti-phishing feature: http://www.opendns.com/solutions/homenetwork/anti-phishing/ )
Wikipedia also has an interesting article about Open DNS:
http://en.wikipedia.org/wiki/OpenDNS
Whilst in System Preferences/Network you should also turn off 'IPv6' in your preference pane, as otherwise you may not get the full speed benefit (the DNS resolver will default to making SRV queries). If you want to know what IPv6 is:
This is Apple's guidance on iPv6:
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8708.html
Click on Apply Now and close the window.
Restart Safari, and repair permissions.
If that didn't do it, then try this as well:
Empty Safari's cache (from the Safari menu), then close Safari.
Go to Home/Library/Safari and delete the following files:
form values
download.plist
Then go to Home/Library/Preferences and delete
com.apple.Safari.plist
Repair permissions (in Disk Utility).
Start up Safari again, and things should have improved.
More useful information here:
http://guides.macrumors.com/SpeedupSafari

Safari won't load page

I am trying to load a page but it keeps saying the server was not found. The weird things is that I accessed the page today but then when I tried to access it later it said the server was not found. I am using Safari. I'm not sure what caused it. The only things I have done recently are update my Stuffit Expander. Yesterday I downloaded The Unarchiver and a couple days before that I downloaded UnRarX. The site I am trying to reach is http://paysites.mustbedestroyed.org/ I tried accessing it using Safari and Firefox and neither work. I have accessed the page before but suddenly the server can't be found. I tried clearing the cache and that didn't work.

Hi,
Thanks for the welcome and thanks for checking the link. I think there must be a network/connectivity problem. So far I am the only person who can't access the site.

FireFox won't load pages, but IE explorer can.

This happens at random times when I have 2 separate windows open. When I'm trying to load a page, the browser either won't load or it's taking too long to respond to the connection. The only way I can resolve is by closing and open FireFox. But then I have to forcefully close the exe file under task manager(in which I don't like to do in most cases.) or restart my PC and it's really becoming annoying.
Any permanent solutions for this? Thanks in advance.
I'm running Windows XP SP 3 Home Edition with a Dell btw,

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Firefox won't load pages, but other browsers will.

Firefox won't load any internet pages, but different browsers, both Chrome and Explorer work, I havent tried others. I've un-installed, changed the name of the folder of the plug-ins that were left so it wouldn't recognize them, then re-installed nothing happened. I've checeked for viruses, proxies, and i'm pretty sure its not a firewall, I think we only have one and I checked it, plus there is no prompt asking me if I want to allow firefox to access the internet. It won't run in safe mode, so its not any add-ons, clearing the cache didn't do anything either. Its also not in offline mode. What else could it be?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Firefox will not load pages but Internet Explorer (IE) will.

When tethered to my Android phone, Firefox (ver. 8.0) will not open most webpages, but Internet Explorer (ver. 9.0) will. I say Firefox will not open "most" pages because, oddly enough, it WILL open https pages, but NOT regular http pages. When I try to open any regular http webpage in FF, I see in the status bar the usual "looking up..." and "connecting to..." messages, but then all I get is a completely blank white screen. I get no error messages whatsoever, only this blank white browser screen.
When NOT tethered, FF works as normal when browsing to both https and regular http webpages.
Why would Firefox open secured https pages but not unsecured http pages?
As part of my attempts to diagnose/resolve this issue, I completely wiped/reformatted my harddrive and reinstalled Windows 7 Ultimate 32bit and both FF8 and IE9.
Also, the issue arises regardless of which tethering method I use on my Android phone. That is, it happens whether I connect my computer wirelessly or via USB.
Lastly, the issue arises even when all add-ons are disabled and even uninstalled. I made sure to try the tether capability as I was reinstalling FF, before installing any add-ons and the issue persisted.

The problems are getting worse. I think I will have to give up on Firefox and go with the Google browser. No problems with IE just firefox and I can't take it anymore.

Safari won't load Paypal but firefox works fine

I've seen a few threads on this problem but nothing I've tried seems to work. Two days ago safari stopped being able to access Paypal on both my Macbook Air and iMac. Both machines are less than 6 moths old, running the latest OS X and have all the updates installed. The problem became apparent when I tried to make an eBay purchase and the redirect to Paypal failed. I tried opening Paypal from Safari directly and it returns the message "Safari cannot open the page "..." because Safari can't establish a secure connection to the server."
So far, I have checked the date & time settings, rebooted everything, checked all the certificates on Keychain deleting any that had expired and I have changed the DNS settings to 8.8.8.8 & 8.8.4.4 - this had the effect of causing iMessenger to cease to work and also prevented me from accessing the iCloub website stating the same "Failed to open page" message. In exasperation I have even reinstalled OS X on my Macbook which did work for about thirty seconds, allowing me to login to paypal but on going back to the sight after restarting to double check, it has reverted back to the failed to open page status. iMessanger and iCloud are now fixed though.
I have downloaded and opened Firefox and tried the same web address and it works fine.
The Paypal issue is a mystery therefore that I hope someone can help with as it's effected both my machines and I have had to revert to the iPhone App to pay for anything using Paypal, which is a pain. Any ideas would be most welcome.

MIght be a cookies, cache, or extension issue ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Safari won't load pages that require passwords

Hi,
I am fairly new to Macs having made the switching from an ever problematic HP, and have found it to be a blessing. As such I took it with me to Spain (where I am now) and have encountered NUMEROUS problems with all most every aspect of Leopard and its applications.
I have found that Safari is unable to access any website which requires you to enter a username and password. I have researched the problem online and have tried several things to fix it including
1. Restarting Safari
2. Restarting the computer
3. Changing Cookie settings
4. Deleting all the Cookies
All to no avail
I didn't have these problems with the Macbook when I was in Australia, nor do I have problems accessing the same websites, through the same internet connection on a friends windows computer OR on firefox on this mac.
I am at a totally loss and any suggestions would be much appreciated!
Thank you in advance!

I have the same problem. But when I switch to another user on the same computer, I can get the username and password prompt. But in my own login I can't. Something has changed in Safari. I did use Onyx to clear caches and logs, not sure if that had anything to do with it. I have deleted the preferences, reset Safari, tried lots of things, but nothing makes it work. It is obviously a setting on my login since it works on the other login. It works in Internet Explorer. I haven't tried disabling the plug-ins yet in the preferences under Security. I will do that next.

Software Update can't find server, but internet connection is good

The Software Update function does not work - "Can't connect to Update Server", and Safari will not load any pages - "CAn't connect to server...". However, Network Diagnostics says that I am connected to the internet, as does Firefox - it loads pages just fine! All other computers in our home network, including my G5 Tower, are performing and access the internet just fine.
Also, for the past 24 hours, whenever I try to reply to an e-mail, or create a new one, mail suddenly crashed. It is very reliable in this way; there are no exceptions! The the newest update/change to my configuration was the update of the 10.4.4 system stuff from Apple, followed a few days later by an update for the 15 in G4 Powerbook battery management.
G4 Powerbook Mac OS X (10.4.4)

I have had this problem ever since upgrading from Panther 10.3.9 to Tiger back in December. It doesn't matter, 10.4 from the DVD, or 10.4.4 upgrade, the problem is the same: Any Apple-based programs don't recognize the connection.
1) Safari says can't connect to any server.
2) Software Update says there's no internet connection.
3) iTunes won't get CD title information from CCDB because it doesn't recognize an internet connection.
4) E-mail messages that have images linked to websites just show question marks.
5) Widgets that require an internet connection (weather, etc.) are blank.
I, too, did all the tests with the Apple system and pings and all that, which all showed the internet connection to be fine.
In this condition, I can use Firefox and Netscape browsers (I'm using Firefox to write this), but not Safari, Shiira, or Internet Explorer--those three don't recognize an internet connection.
When I first upgraded to Tiger, Mail would receive messages but wouldn't send them. After going back and forth between Apple Care and Earthlink, finally it got solved by Earthlink having me change all my settings. So now I can send messages, but still can't see linked images.
Now here's an interesting quirk. I have four user logins on my computer. On one of them, Safari's home page has always been our login for our online banking. For some reason, that always connects. I have figured out over the past weeks that if I go to that login first, and log in to my bank's website FIRST, then I can use the Apple programs on my other logins (iTunes, Software Update, Safari, etc.). Go figure.
I've spent hours on the phone with Apple Care with this problem. They claim they've never heard of this issue from anyone else, but I've seen several people post on this discussion board having the same issue. Apple Care still has not been able to resolve this issue, even after many hours on the phone with them.

Just upgraded to Mavericks and now Safari won't load pages

Hi, I just upgraded to OS X Mavericks 10.9.3 yesterday. Prior to downloading the new operating system Safari was working perfectly.
After I finished downloading Mavericks I tried to open Safari but I have kept seeing a message, either the page was not responding or "Safari cannot connect to the server."
My computer says that my Wifi is working, but still I cannot access any webpages. I can only access them through my ethernet connection.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Browsers won't open webpages but internet connection is fine

All of a sudden, neither safari nor firefox will open web pages. However, the computer is connected to the internet. I have tried the network diagnostic and it says everything is fine. I have tried turning airport off and on, same with the computer (even left it overnight) and time capsule. At one point when I turned my computer back on I could get on the web again but the next time I went back to the computer it was the same problem and turning it off and back on did not work that time. I originally could get on-line with my kindle fire just fine (thus I knew it wasn't my network) but on day 2 when it urned my kindle fire on, it was doing the same thing where it showed that I was connected to the internet but it won't open any web pages. I've confirmed with other wirless devices though that the internet is working. I can't figure it out, nor figure out why the kindle fire would be affected to (or if that's just coincident and some other issue with my kindle fire, whcih is possible). I've tried searching the internet and none of the suggestions I've seen for similar problems have fixed mine. Any help would be greatly appreciated. Thanks!

Open System Preferences>Network>Configure>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
10.5/10.6 instructions, System Preferences>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
See if you might have this malware redirecting DNS queries...
http://macmegasite.com/node/3924
http://www.ehow.com/how_2128387_remove-osxrspluga-trojan-horse-mac.html
How to fix...
http://www.macosxhints.com/article.php?story=20071031114140862
Get MacScan...
http://www.apple.com/downloads/macosx/networking_security/macscan.html
Malware list....
How to uninstall MacKeper...
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
https://discussions.apple.com/docs/DOC-3039
http://x704.net/bbs/viewtopic.php?f=6&t=4479

Safari won't load pages from search results

Weird problem. Using Safari 8.0.3, I do a search using www.google.com or just search in the address bar. Google returns the results, no problem. However, if I try to follow a link by clicking on it, Safari will seemingly try to load it for a while, then I'll get a failed to open page error with Safari saying it can't open the page because the server unexpectedly dropped the connection. It can be reliable sites like amazon or yelp or others. If I try the exact same thing in Chrome, no issues.
Anyone seen anything like this? Frustrating as I'm going to have to stop using Safari until I get this figured out. Btw, I don't have any traces of a virus or anything as I don't have ads popping up or anything like that.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Safari won't load pages with pictures after installing Maverick

I have an older iMac (2008), but it runs great and I have no problems with it. Except now that i installed Maverick, now Safari doesn't work properly. For most things, it works fine, then It will quit in the middle of a page. Or, I have uploaded photos to the Walmart site and had pictures printed. I can now access everything on that site except my photos and projects. I get all the background ads and stuff, but not the actual photos. That part of the page is blank. There is not eeven the box with the question mark. I kow they are still there because I can open them with Chrome. I have tried all the tips I can find here, plus, I have tried Customer support for the website I am having problems with. The CS people tell me it probably is a temporary problem, but I don't think they are Mac peaple. So, far, nothing I have tried has helped. I did have this same type of problem when I upgraded the last time, but was able to fix the problem. Just wish I could remember how I fixed it.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Safari won't load pages, but internet connection is good

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