Sales By Contact

What is the best way to look up sales by each contact for a specific account. For example, one of our customers has 10 sales reps. We want to see how much each individual sales rep has purchased from us during a specified period of time. We then offer a commission to these sales rep based on what they have purchased during this time.
Is there any report that can do this already or is it better to write a Query for this?
Thanks!!
Mike

Hi Mike,
Are you looking for the Report which is available at the following path
Sales Module > Sales Reports > Sales Analysis > Sales Employee tab.
If this is not then probably one needs to write a query to get the report.
Something as follows :
SELECT T0.[CardCode], T0.[Name],* FROM OCPR T0 INNER JOIN OINV T1 ON T0.CntctCode = T1.CntctCode WHERE T1.[CntctCode] =[%0]
You can take the relevant fields from OCPR and OINV
Regards,
Jitin

Similar Messages

Lead import - Primary contact point not found for sales lead contact

Hi All, I am looking for a solutions, This is Leads import :
Concurrent program:
Import Sales Leads - Any clues ???
Starting child process# 1
Sales Lead Import Child #1 started at 26-Mar-2008 10:21:46
Getting the saleasforce_id for the user ...
Salesforce_id for the logged in user is : 100012066
Processing import_interface_id: 14002
budget: currency:USD
Value of currency :USD
Before calling custom hook for party match
Returned from custom hook with party_id:
Start DQM - TCA Processing
Starting DQM - TCA time: 20080326102146
#1 :: Calling FIND_PARTIES with OSR found = N
rule_id 33
After find_parties matches 0
No party match found !
Contact blind search begin: using FIND_PARTIES (Person)
No person match found !
DQM returned: YYYY-NNNN
Call user_hook is false
Creating location
Location created: 7322
Organization created: 173251
Creating party site for Organization
Creating PartySite for 173251:7322
ORGANIZATION Party Site created: 120133
Creating Party Site Use
PS Use created: 124173
Creating the Contact
Contact created: 173252
Creating Relationship
subject_id 173252
object_id 173251
Creating OrgContact
OrgContact created: 110104
Party Relationship created: 110153:173253
Creating party site for Relationship
Creating PartySite for 173253:7322
REL Party Site created: 120134
Creating Party Site Use
PS Use created: 124174
Creating contact point (1)
End DQM - TCA time: 20080326102147
Start Create - Process Lead time: 20080326102147
do_create_saleslead:Start
Total Lead Lines: 0
Primary contact point not found for sales lead contact
create_sales_lead:Start
The column(s), SOURCE NAME, must exist. The missing column is either required by the database or required based on the data that is being imported.
do_create_saleslead failed
Message Count:1
Batch Size:1
Number of Records Successfully Imported:0
Number of Records with Errors:1
Number of Records with unexpected Errors:0
End Child Import Process time: 26-Mar-2008 10:21:47
Message was edited by:
J.Harsha

Can you please tell us your EBS version? - 11.5.10.2Thanks - Nagamohan
I had a SR: this is the solution
Can you please check the profile value 'OS: Source Code Mandatory for Leads' on all levels ( Site, application, responsibiloty and User). If the profile is set to Yes, please set it to N

Sales Lead & Contact Management

Hi Masters,
Can any one suggest any important topics must cover while preparing for Sales Lead & Contact Management.
OR suggest Important topics in sales lead and contact management.
Regards,
Varun.

Hello Varun,
you have asked this in another thread also
CRM 7.0 Materials
please do not create duplicate threads.
Harsh

How to create a Sales Lead and Sales Lead Contact using Web Services

Hi,
I am working on integration of sales lead with third party application. I want to create a sales lead and sales lead contact using web services.
The question is What WSDLs should I use to create Sales Lead and sales lead Contact? And What are the required parameters to pass to that WSDL?
Please let me know if any information required.
Thanks and Regards,
Jason

Hi,
Sample soap messages for creating Sales Lead ::
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://xmlns.oracle.com/apps/marketing/leadMgmt/leads/leadService/types/" xmlns:lead="http://xmlns.oracle.com/oracle/apps/marketing/leadMgmt/leads/leadService/" xmlns:lead1="http://xmlns.oracle.com/apps/marketing/leadMgmt/leads/leadService/" xmlns:not="http://xmlns.oracle.com/apps/crmCommon/notes/noteService" xmlns:not1="http://xmlns.oracle.com/apps/crmCommon/notes/flex/noteDff/">
   <soapenv:Header/>
   <soapenv:Body>
      <typ:createSalesLead>
         <typ:salesLead>
            <lead:Name>Lead Created For Migrration Test4</lead:Name>
            <lead:Rating_c>A</lead:Rating_c>
         </typ:salesLead>
      </typ:createSalesLead>
   </soapenv:Body>
</soapenv:Envelope>
Sample soap messages for creating Opportunity ::
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://xmlns.oracle.com/apps/sales/opptyMgmt/opportunities/opportunityService/types/" xmlns:opp="http://xmlns.oracle.com/apps/sales/opptyMgmt/opportunities/opportunityService/" xmlns:rev="http://xmlns.oracle.com/apps/sales/opptyMgmt/revenues/revenueService/" xmlns:not="http://xmlns.oracle.com/apps/crmCommon/notes/noteService" xmlns:not1="http://xmlns.oracle.com/apps/crmCommon/notes/flex/noteDff/" xmlns:rev1="http://xmlns.oracle.com/oracle/apps/sales/opptyMgmt/revenues/revenueService/" xmlns:act="http://xmlns.oracle.com/apps/crmCommon/activities/activitiesService/">
   <soapenv:Header/>
   <soapenv:Body>
      <typ:createOpportunity>
         <typ:opportunity>
            <opp:Name>Test Opportunity</opp:Name>
         </typ:opportunity>
      </typ:createOpportunity>
   </soapenv:Body>
</soapenv:Envelope>
Please revert if you have any clarifications.
Best Regards,
Mohd Sabeer

Sales Opportunity Contact Person showing numeric in query & want full name

Hi,
I have two sql queries as under :
SELECT T0.OpprId,T0.OpenDate, T0.Name, T0.Territory, T1.descript, T0.CardCode, T0.CardName, T0.U_eqno, T2.Name FROM [dbo].[OOPR] T0 INNER JOIN [dbo].[OTER] T1 ON T0.Territory = T1.territryID INNER JOIN OCPR T2 ON T0.CprCode = T2.CntctCode
In the above query the problem is that I want that the Contact Person name which is selected in the sales opportunity to come. But by which query it is only showing those opportunities in which Contact person is there and NOT showing the ones in which Contact person is not there.
and the second query
SELECT T0.OpprId,T0.OpenDate, T0.Name, T0.Territory, T1.descript, T0.CardCode, T0.CardName, T0.CprCode, T0.U_eqno FROM [dbo].[OOPR] T0 INNER JOIN [dbo].[OTER] T1 ON T0.Territory = T1.territryID
Its showing the Contact person code but I want the name of the contcat person as avaliable in the sales opprtunity.
I want result in which the above details come along with the Contact person name. Where I am getting wrong in the query....Please help.
Regards,
Kamlesh Gupta

For Your Second Query, use the following Code that Displays both
Contact person code and Name
SELECT T0.OpprId,T0.OpenDate, T0.Name, T0.Territory, T1.descript, T0.CardCode, T0.CardName,T0.CprCode, (Select T1.Name from OCPR t1 where t1.cntctCODE=T0.CprCode),T0.U_eqno FROM dbo.OOPR T0
INNER JOIN dbo.OTER T1 ON T0.Territory = T1.territryID

General Question re logical workflow (Multiple Products/Sales Teams)

Currently we are upgrading from a highly customized CRM environment developed in CRM 4.0. We are hoping to move to an out of the box solution with 2015.
But I have a general question. We are a service company with different sales groups for each of our products.
Currently we have customization for each service so a Sales person is assigned to a specific product for the customer.
So my question is, how is this handled out of the box. I am sure there are many many many companies in the same situation.
So say 10 products with sales group for each product.
Then a customer with multiple departments. Each sales group needs to contact the specific department.
So a customer could potentially have 10 different sales people contacting different people in the customers organization.
How do you know when someone has already made contact?
If we just look at the activities it is not very clear that contact has been made for a specific product.
Even with our customizations, there have been many situations where 2 sales people contact the same person at a clients office and we end up looking very unorganized.
Any thoughts or comments are appreciated.
If this is not the right place to post this type if discussion, please redirect me.
Thanks

As an example, for 37-minute sequence of footage (made up of multiple clips) it's taking 50 minutes to first export a non-self-contained, time-code-reader-filter-added Quicktime.
Did you render fully before you exported? That helps. But this is also a GOP format, and it takes longer to do pretty much everything, as it is a processor intensive format.
1) How much more memory would help this work flow go faster, and approx. how much faster??
None. RAM doesn't come into play here. PROCESSOR speed is all that matters. What will make it go faster is enabling QMaster to have Compressor access all cores of the processor. Or getting hardware to help with the compression, like the Compress HD from Matrox. But that only boosts encoding to H.264.
2) Has anyone else done this type of work-flow, and been able to do it more quickly? Is RAM the issue? Any suggestions for a more efficient work-flow?
RAM isn't the issue. Faster Processors, hardware boosting...converting the footage to ProRes before you begin editing...all help.
RAM isn't what is hindering you here.
Shane

How to extract,list of users linked as contact person to which customer?

Hi
Is it possible to extract from CRM production system a complete list showing which users are
linked as contact persons to which customers?
As you can imagine it is top critical that customer users are never linked to any other customer accounts than their own, so we need to implement a regular validation of these relationships. With our number of customers and users it is impossible to check one-by-one in CRM, but with following information in a regularly provided list, it would be reasonably easy:
Customer BP
Customer name
Customer Sales Office
Contact person BP
Contact person name
Contact person user ID
Date of relationship creation
Please advice.
Regards
Pravin Babu

Hi Pravin,
The information you need is available in three tables/visions:
- BUT000 - For BP numbers and names
- BUT050 - For BP relationships (BUR001 is the one for contact person)
- CRMV_BP_FRG0140 - For sales office (you have to use partner_guid field)
I don't know any standard report that will delivery this information as this. But based on this tables, you can build your own, or make a sap query/quickviewer to get this information.
Hope that helps!
Kind regards,

I NEED ADOBE SERVICE FOR A REFUND -- TONIGHT

I'm ready to scream -- I was supposed to be transferred to the department for a refund and instead it timed out and ended my chat:
The chat line is: (EMPHASIS ON THE RED FONT AREAS -- I NEED TO CANCEL DREAMWEAVER CS6 (AS I WAS ASSURED I WOULD HAVE NO PROBLEM DOING) AND GET A REFUND -- I JUST PURCHASED DREAMWEAVER CC.
One moment please while we route your chat to a representative.
All representatives are currently assisting others. Thanks for your patience. A representative will be with you shortly.
Thank you for contacting Adobe Sales. My name is Gavin. How may I help you today?
Gavin: Hi, may I have your first name please?
you: Hi, my name is Barry. I spoke with your chat line the other night, the night I purchased CS6. I was on the fence, do I want CS6 (for about $400) or CC (with the ongoing $20 a month fee). I was told that if I wanted to cancel CS6 and move to CC, it would be OK, since I had only installed CS6 and had not used it yet. And that I could get the refund for CS6 and install CC at the same time. At the moment, my purchase from Best Buys had not registered in your system, but I'm sure it has now. SO THE QUESTION AGAIN -- could you discuss with me the pros and cons of CS6 vs. CC -- I have heard that I will not be able to update/upgrade CS6, that it is close-ended, and that CC will be a constant addition of latest features. PLEASE ELUCIDATE ME ON WHICH PROGRAM I (A NEOPHYTE WHO JUST PAID SOMEONE TO BUILD ME A WEBSITE) MIGHT WANT TO USE.
Gavin: Hello Barry
Gavin: Let me explain that for you.
you: Hi, -- can you read my lengthy question and provide me your insights, CS6 or CS CC? Thanks, Gavin - I might have spoken with you the other night even.
Gavin: No, its with other representative.
Gavin: Adobe Creative Cloud is our newest option for you, That will give you everything , plus the ability to sync and store your files
Gavin: If you purchase the software outright at once then you'll be paying the upgrade cost when new version releases but that is not the case when subscribed to Creative Cloud membership since you get free upgrades to future version and will remain current with the latest software tools.
you: Is there some comparison sheet which would lay out the features and benefits of the two programs, side by side, for an educated decision? I was told that CS6 if purchased outright is NOT UPGRADABLE -- wouldn't that lean me toward DW CC instead, to stay current as features are added and tools too? IF THAT IS THE CASE, PLEASE REFUND ME THE CS6 COST AND SIGN ME UP FOR THE DW CC PROGRAM INSTEAD. I was told you could transfer me to the folks in your place who could make this happen -- but I NEED IT DONE TONIGHT! My website developer is coming tomorrow and needs an installed program to train me on.
Gavin: We are connected, right?
you: sorry, it took time to frame my question
Gavin: That's okay.
Gavin: Barry, I see that going forward all new versions will be through creative cloud membership.
Gavin: I'll help you with the cancellation for your CS6 purchase made once you complete the sign up for Dreamweaver CC, Okay
you: SO, HELP ME TO A DECISION, GAVIN. What do I do? Get the monthly fee program and turn in the CS6 for a refund? HELP
you: Lead the way -- BUT.... AND IT'S A BIG "BUT" -- will it be installed and functioning TONIGHT so my guy can train me tomorrow? PLEASE ANSWER THEN let's get this new sign up & cancellation into action.
Gavin: I see that there is no option to equalize the CS6 purchase for the CC subscription plan however you need to subscribe first and then will refund the CS6 purchase made.
Gavin: After subscribing to Dreamweaver CC you can download/ install the software immediately
Gavin: Sounds great, right?
you: So you cannot help me -- what do I do? How do I subscribe first, and how do I get the refund for CS6? Please advise. I'm ready to do it NOW!
Gavin: I'll help you now with the link to subscribe Dreamweaver CC and then help you to get the refund for CS6, Okay
you: fantastic -- I'm at your disposal
you: what do you need from me?
Gavin: Please click here to subscribe
Gavin: I'll stand by please let me know once your done.
you: one last question -- as I said, I'm new to this -- can I later upgrade to Creative Cloud's whole family by just increasing my monthly payment by the difference? please advise.
Gavin: Yes, that's possible.
Gavin: You can later switch or upgrade to complete creative cloud membership when you require other products.
you: great - I'm purchasing now and will let you know when it goes through
Gavin: Sure
you: do I have to un-install CS6 first? PLEASE ADVISE - I'M STARTING TO DOWNLOAD AND DIDN'T THINK OF IT!!!!
Gavin: Excellent!
Gavin: You can uninstall CS6 version once you complete the download for CC.
Gavin: Barry, please stay online while I transfer this chat to our Customer Service Team for more help on cancellation for your CS6 purchase made, Okay
you: I am online, and DW CC has extracted and is half-way through the next step
you: by the way, here's my proof of purchase--should I proceed through the entire installation and checking for upgrades. Need I check for upgrades, or is this the latest version?
you: We received your payment - thank you! Here are the details about that order for your records: Order Details: Creative Cloud single-app membership for Dreamweaver (one-year) $19.99 per month Order # AD010920985
Gavin: Excellent!
Gavin: Please run the download to install, mean while you cancel the order for CS6 purchase made, Okay.
you: Ok - how do I cancel it? Will you turn me over to that department to effect the cancellation?
Gavin: Yes, please stay online while I transfer this chat.
you: Dreamweaver CC is now installed. Thanks for your help, Gavin. I'm so nervous about this because I can't afford to screw it up and have my website guy come tomorrow and not be able to train me.
Gavin: Not to worry!
Please wait while I transfer you to an operator at Adobe Service.
We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7.
We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7.
You are not currently connected to a chat representative.
Your chat transcript will be sent to [email protected] at the end of your chat.
We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7.
You are not currently connected to a chat representative.
We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7.
You are not currently connected to a chat representative.

Hello Barry,
as one of these DW fans here, I'm very surprised and disappointed how your chat passed off. And I can fully understand your immeasurable disappointment. So I/we won't give up this quickly. Maybe you would succeed by using the written form. The employees have time to reflect your problem in an optional way. Please try it once more and use this form for "Sales Inquiries" (Contact us online):
http://www.adobe.com/products/request-consultation/marketing-cloud.html?promoid=KAWSG
Good luck!
Hans-Günter

Just getting hold of Snow Leopard in the UK seems to be giving me problems!

Firstly an apology. Yes I know this isn’t the right part of the forum but honestly I have no idea where else to put it!
So, I ordered Snow Leopard just after it came out. I only got my Mac a month ago so I was able to order it for £8. Great. I waited and waited but no disk came in the post.
So I checked online to see if it had been delivered. Nope, it didn’t show anything but its odd how no one at Apple seemed to care or notice that an order had not turned up. So I email Apple (finding a way to contact Apple via the online order process is really hard, in the end I found a general customer service email address on the support page) and waited again. I received a ‘thanks we have your email we will contact you in 5 days’ email. So I waited 5 days still no disk, no email and an even more annoyed customer!
I emailed again, thinking “hey this is apple, it must be a mistake”. Well you guessed it. 5 days later still no disk and yet again no email.
So finally I rang customer services. “We are so sorry, let me post one out to right away via courier”. Great finally I’m getting my disk!! Wrong.
Here I am over a month later from when I ordered the disk. Do you think I have it yet?? No.
OK, so what do I do? I’ve emailed, rung and waited and waited. I really want the disk but Apple is just a joke. They really don’t seem to want my business, no wait the already took the money so I guess they can’t be bothered with shipping the product!
Anyone know what I should do?
Thank you.
Tom.

Refer to Apple (United Kingdom) - How to Contact Us for comprehensive contact info. Use the "Sales Support" contact phone number for online sales queries.
Call that number & ask for your order number, status, & shipping info. If the disc has been shipped, the delay is the responsibility of the shipper & you need to take the matter up with them. If Apple has not shipped it, then ask why.
For future reference, almost every page in the entire Apple universe has a "Contact us" link at the bottom of the page. That takes you to the above link, or to any country's version of it that is listed when you click on the contact page's round flag icon at the bottom of the current contact page.

Upgrading from TCS 2.0 to TCS v. 2.5 - Know What You're Getting!!!

I'm not the type to normally write in forums but I just went through 2 days of customer service and technical support hell and thought I would share the experience with the sole motivation being to spare fellow TCS users the aggravation and make you aware of a possible disconnect between sales and technical support - know what you`re getting!!
Yesterday I purchased the upgrade from TCS 2.0 to TCS 2.5 from the Adobe online store as an electronic download. After receiving a confirmation email I logged into my Adobe account and noted that the download page contained 2 serial numbers, one for Photoshop CS5, one for Captivate 5 and then a zip folder for UPDATES only to Framemaker and Robohelp and also 2 language packs for text-to-speech for Captivate 5. Obviously I was missing links to Framemaker, Robohelp and Acrobat.
The goal of my purchase was to procure an additional licence in order to install TCS v 2.5 on 2 additional computers so, I had a sick feeling that I may have misunderstood what was offered in the upgrade; I then had the following conversation with Adobe`s Chat Live Now (excerpted from transcript):
Me: Hi. I just purchased the upgrade from TCS 2.0 to TCS 2.5. My expectation was that this contained all programs within the suite yet on my downloads the only programs that are listed are Photoshop CS5 and Captivate 5. Does this upgrade package not include the ability to install Framemaker, Robohelp and Acrobat. I purchased on the assumption that the upgrade would constitute an additional licence for these products as well. Was I wrong?
Perkins: ...TCS includes all programs, you need to select those programs while installing.
Me: Okay, I'm just downloading it now so I will confirm that it does, in fact, include all of the programs. So just to clarify, my original understanding was correct and the upgrade provides me with 2 additional licences for TCS?
Perkins: Yes. You can install 1 copy of the software on 2 computers with same Operating System.
Okay - fair enough, I then re-visited the Adobe Technical Communication Suite 2.5 web page under Upgrade--Reasons to Upgrade where it states:
``Work with full new versions of Adobe professional tools for technical communicators and help authors, including Adobe® FrameMaker® 9, Adobe RoboHelp® 8, Adobe® Captivate® 5, Adobe Acrobat® 9 Pro Extended, and Adobe Photoshop® CS5 software``.
Now to me, FULL means full versions. I subsequently entered customer service hell and spent an hour and a half on the phone being transferred through 5 different people, none of whom were familiar with the contents of the Technical Communication Suite. It took forever jsut to get them to understand that I weas upgrading from TCS version 2.0 and NOT trying to upgrade from Photoshop CS4 and Captivate 4 directly. Eventually my question as to whether I was entitled to an additional licence for Framemaker, Robohelp and Acrobat Pro Extended was elevated to Tier 2 and I was told I would be contacted by Adobe. Today I received a voicemail and email stating that I should install Framemaker, Robohelp and Acrobat Pro Extended from my original TCS v 2.0 installer. I subsequently did so (successfully) and then installed Captivate 5 without issue.
The next challenge arose with Photshop CS5 - the serial number, according to the installer, was invalid. Back to customer support who referred me to technical support - turns out the download link on my Adobe account download page was for a Chinese language-only version of Photoshop Extended which doesn`t even come with TCS 2.5! So, another 90 minutes on the phone throughout which I keep seeking clarification, does TCS 2.5 grant me an additional licence for Framemaker 9, Robohelp 8 and Acrobat 9 Pro Extended...
Technical Service states they can send me a physical disc with installers for Photoshop CS 5 and Captivate 5 and then CONFIRMED that I am NOT entitled to any additional licences for Framemaker, Robohelp or Acrobat, I am ONLY entitled to the 2 installs under the original TCS version 2 licence. This of course runs completely contrary to the literature on the website and my conversation with Live Chat Now. In disgust, I have submitted a refund request.
Just for kicks I decided to again try to clarify with Live Chat Now what products that I, as a customer, receive a licence for by purchasing the upgrade to TCS v 2.5 and have pasted the transcript of that chat as follows;
Me: Can you please confirm for me whether upgrading from the Adobe Technical Communication Suite version 2.0 to version 2.5 entitles me to 1 additional licence for ALL of the applications that constitute the Technical Communication Suite (i.e. Robohelp, Acrobat, Framemaker, Captivate, Photoshop and Presenter) OR does it merely entitle me to 1 licence to install Photoshop CS5 and Captivate 5 in conjunction with my pre-existing TCS 2.0 installation?
Morph: Give me a minute, Im reading it.
Me: sure
Morph: When you place the order for upgrade, you will get new products.
Me: I understand that I will get Photoshop CS5 and Captivate 5 BUT do I also get Framemaker, Acrobat and Robohelp?
Morph: Adpbe eLearning Suite 2 includes: Adobe Captivate 5, Flash Professional CS5, Dreamweaver CS5, Photoshop CS5 Extended, Acrobat 9 Pro, Adobe Presenter 7 (Available only on Windows platform), Soundbooth CS5.
Morph: No.
Morph: Only Acrobat is Included.
Me: I am not talking about the e-Learning Suite, I am referring to the Technical Communication Suite
Morph: Oh okay, got you, first tell me, using which product you will be upgrading this from?
Me: TCS 2.0
Morph: Okay.
Morph: Yes, if you do this upgrade you will get Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7
Me: so this will entitle me to 1 additional licence for all of these applications, over and above the licence I already own for the TCS version 2?
Morph: Correct, however, you may also be installing the software (Upgrade version) directly without uninstalling the previous version of the software.
Me: So just to clarify, if I purchase the upgrade and decide that I want to install on a completely different machine than the two computers that already have TCS version 2.0 installed (as entitled by my licence) then I will be able to, in effect, install the TCS 2.5 onto two completely different computers (as per the Adobe licence) so that, at the end of the day, I can actually have FOUR computers with TCS installed by virtue of the 2 licences that I should have - one from TCS version 2.0 and 1 licence from TCS version 2.5É
Morph: Purchasing the upgrade version product is nothing but a full version, but if you do not have the serial key for older version you cant Install the upgrade, but for full version you do no need previous version serial number.
Morph: Correct.
Morph: You can simply purchase your upgrade and verify that you have the qualifying older product during the installation process.
Morph: If it's installed on your computer, the Adobe installer will either find it or prompt you to help it find the software for verification.
Morph: If it's not installed, you will be prompted to enter the qualifying serial number for the older version.
Me: Is the download file one individual installer or an installer for each application
Morph: It is one Indiviidual Installer.
Morph: When you download it will automatically Install every program in the Suite one-by-one.
Me: Okay, the reason I have been asking is that yesterday I made this purchase yet my download page had links only to Photoshop (a Chinese language only version of Photoshop Extended which does not come with the Suite) and Captivate. There was no link whatsoever for the other applications. I went through customer service and technical support and no one, and I mean no one, could answer the questions I`ve asked you. According to customer support and the serialization team, the upgrade to v. 2.5 DOES NOT include Framemaker, Robohelp and Acrobat. As a consumer I have absolutely no idea what is right and what is wrong. How am I supposed to make an informed purchase...
Morph: did you check on the link and confirmed that it does not Include the upgrade to version 2.5?
Me: Sorry - not clear what you mean, my receipt from the Adobe store was for TCS v 2.5
Morph: Like I said upgrade for the Technical communicate suite Includes Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7, and you should be getting all as a single download link, seems like you are not able to make it with the link to Install Individual products altogether, so you need to contact our Customer Service at 800-833-6687. for the
Morph: precise Info.
Me: I went through that route yesterday and today and they told me that the upgrade DOES NOT include the other applications. As well, I noticed that the download file size for the upgrade is 1 half the size of the full version - obviously something is missing
Me: The information you are telling me is the precise opposite of what they told me. How do I, as a consumer, get the proper answer
Morph: upgrade do Includes the product I have mentioned above.
Me: I know you`re trying to assist but I`m flummoxed - my case was escalated to Tier 2 and they told me it doesn`t include the other applications
Morph: up to some extent i can help being a sales team member, ant only customer people generate the links and have access to customer account to check what really went wrong.
Me: Is it possible to have a senior sales rep contact me - this matter of a `simple` upgrade has consumed a ridiculous amount of time. As far as my issue - Adobe tells me nothing was wrong and that the upgrade is only a licence for Photoshop and Captivate
Morph: Okay,Just a minute.
Morph: You can contact our Sales Team on 1-800-585-0774.
So, at the end of the day, sales tells me that upgrading to v 2.5 grants me an additional licence for ALL applications in the suite whereas Adobe`s own technical support has told me this is not true. Again I ask, how does a consumer make an informed choice...
I`ve been buying Adobe software for both Mac and PC since Creative Suite 2 came out and this has absolutely been the most frustrating experience I have ever had. I get great use out of the Techncial Communication Suite and thought it would be nice to have an additional licence but at the end of the day I have decided it certainly was not worth the hassle - particularly when Adobe itself can`t figure out what I am entitled to!!
I am a fan of Adobe`s software but honestly, is business that good that you can treat your customers this way????

Hi. I suspect that may indeed be the case. If so, that's fine but nowhere is it clearly articulated what a user gains by purchasing the upgrade (and I am specifically referring to an upgrade from TCS version 2 to v 2.5) and certainly sales (as evidenced by my chat transcripts where I believe I asked quite specific questions) are advising customers that you will, in fact, gain an additional licence to ALL components of the TCS by upgrading.
If it had been clearly articulated on the Adobe TCS 2.5 website that an upgrade from TCS version 2 only entitles users to install Photoshop CS5 and Captivate 5 in conjunction with the existing installation of the other components of TCS 2 - or - better yet, stated clearly that the upgrade from version 2 to 2.5 does not entitle the end-user to an additional licence for Acrobat Pro Extended, Framemaker, Robohelp and Presenter 7 then that would allow me, as a consumer, to make an informed decision whether to make the purchase. Since that is not the case, and Adobe's sales representatives are clearly advising customers otherwise, I felt compelled to post this so others don't waste their time as I did trying to sort it out. At one point I was advised that I should use my existing TCS version 2 installer to install Acrobat etc but received contradictory answers as to whether I was entitled to an additional licence for these products. At no time during my first hour and forty-five minute conversation, my second ninety minute conversation nor my third, and last, twenty minute conversation was anyone able to clearly articulate what you have stated - and - that still leaves the fact that the text on Adobe's website is misleading.
BTW - why I received a download link from Adobe for a Chinese-language-only version of Photoshop CS5 Extended is still a mystery
At the end of the day, I think the TCS (while not perfect) is a very useful tool and I will, in all probability, upgrade to the full version of TCS 3 which will, no doubt, constitute a full licence for all components of the suite. I am not attributing malicious intent to the Adobe employees, but I am saying that they themselves seem confused about what is included in the upgrade and provided contradictory statements. If Adobe employees can't provide a straight, cut-to-the-chase answer about what seems a straightforward question then that certainly creates unnecessary confusion for the customer.

How Do i create a list that will show in a dropdown box with the list being pulled from another tab and not the cell data format junk?

How Do i create a list that will show in a dropdown box with the list being pulled from another tab and not the cell data format junk?
I currently run OS X 10.10.1
Now i have been trying to work on this for a while now and what i want to do should be simple but its apparently not.
Here is an example of what i want to happen.
I will have 2 tabs: Contact | Sales
Now Contacts will have the list of names and various information about a customer, While Sales will have one drop-down box for each Cell Row that will show the names of the person in tab contacts
for what i am wanting to do i cant use the data format pop-up menu because the list is edited everyday several times a day.
Now how do i do this, Excel can do this so how can numbers do it?

Hi Shegra,
Paste this into a applescript editor window and run it from there. In the script you may need to adjust the four properties to agree with your spreadsheet. Let me know if you have any questions.
quinn
Script starts:
-- This script converts column A in one table into an alphabetized list of popups. It copies the last cell in that column. Then reverts the column to text. It then refreshes popups in column A of a data table starting with a user defined row.
property DataEntrySheet : "Sheet 1" --name of sheet with popups to be refreshed
property DataEntryTable : "Sales" --name of table with popups to be refreshed
set copyRange to {}
property PopValueSheet : "Sheet 1" --name of sheet with popup values table
property PopValueTable : "Contacts" --name of table with popup values
set PopStartRow to {}
tell application "Numbers"
set d to front document
set ps to d's sheet PopValueSheet
set pt to ps's table PopValueTable
set s to d's sheet DataEntrySheet
set t to s's table DataEntryTable
set tf to t's filtered --this records filter setting on data Entry Table
display dialog "Start from row #..." default answer "" with icon 1 -- with icon file "Path:to:my.icon.icns" --a Week # row
set PopStartRow to {text returned of result}
tell pt --convert list to alphabetized popups
set ptRows to count rows
set copyRange to ("A2:" & name of cell ptRows of column "A")
set selection range to range copyRange
set selection range's format to text
sort by column 1 direction ascending
set selection range's format to pop up menu
-- popupsmade
set selection range to cell ptRows of column 1 of pt
set v to value of cell ptRows of pt
end tell
activate application "Numbers"
tell application "System Events" to keystroke "c" using command down
tell pt
set selection range to range copyRange
set selection range's format to text
end tell
tell t
set filtered to false
set tRows to count rows
set pasteRange to ((name of cell PopStartRow of column "A") & ":" & (name of cell tRows of column "A"))
set selection range to range pasteRange
tell application "System Events" to keystroke "v" using command down
set filtered to tf
end tell
end tell

How to unregister apple product from apple id i no longer have access to?

I just now found out apple the apple id support page. I've been registering my Apple products and when I got to my Macbook I got an error message saying this product is registered to a different apple id.
I went ahead and went through the process of typing in my current and previous emails and all I end up getting is an option to change my current apple id's password. I've only had one apple id which I have changed the email to once, so I have no access to another apple id.
So basically, I'm asking if I can disconnect an apple product from an apple id I don't have access to, so I can register it to the only Apple ID I use? Any help?

Contact Adobe Sales.
Contact | Adobe

Image maps error with IE 6

Hallo!
I have a problem with Internet Explorer 6 (Windows XP) and only 2 image maps with rollovers on a page with a total of 6 image maps.
This is the page:
http://www.eqmultimedia.it/paolobisi/home_2009f.html
Everything is OK on Mac OS X (Safari and Firefox) and IE 7 on Windows XP and Vista.
ONLY the 2 image maps named "ART FOR SALE" and "CONTACT" do not work with IE 6.
This is my workflow:
- Page design in Photoshop.
- Slices, image maps, rollovers and remote rollovers with ImageReady
- Save html page and images folder from ImageReady
- Import html page and images folder in Golive CS
- Check and correct ALL the links in the image-map code generated with ImageReady
- Export site from Golive (with Flatten Script Library) and FTP transfer on Unix server.
I suspect that the image-map code is not FULLY loaded by IE6 and for this reason only 2 image maps on the page do not works.
Any suggestion will be very appreciated.
Thank you and sorry for my English!
ettore

Correct link:
www.eqmultimedia.it/paolobisi/home_2009f.html
Sorry!
ettore

Unknown error -50 after computer wakes from sleep.

I've been having a problem for a couple of weeks now. After waking the computer from an extended sleep. I start having strange errors. For example.
*The desktop will not let me move items to the trash. It still makes the trash sound but the folder stays on the desktop. When I try to create a new folder on the desktop, I get "Unknown error occurred (-50)".
*iTunes is unable to save my library, and I get another "unknown error -50". My Mail program will not get mail off the server. I know there is mail because it's on my iPhone. I get no error message with mail. Address book has an error message that my address book file is corrupt, and cannot save. Safari will not shut down even with Force quit.
I have tried to repair my preferences and the disk utility finishes instantly after i start the repair, saying that it's done.
I try to shut down my computer and it hangs because of Safari. I do a hard boot and the computer gets to the apple screen and hangs. I do another hard boot, and the computer restarts, and everything works again.
Is something happening when the computer sleeps that is messing everything up?
I thought I might have a hardware problem so I ran the Hardware check, and it says everything is fine. Anyone else having this problem? I have already tried a clean install, and 2 archive and installs, the first with my preferences and the second without. But I still have the problem... what do I do?
Model Name: iMac
Model Identifier: iMac4,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM41.0055.B08
SMC Version: 1.1f5
Brian

Well, I've just gotten off the phone with Apple. After being transferred to a senior technical adviser, his assumption is that it is probably the logic board. We did run the apple hardware test, which it passed. But ironically, I had no mouse function the whole time because it was frozen up in the corner (thank goodness for the enter key).
After lots of silence on the line, he determined that since the computer wasn't even 30 days out of warranty, that he would classify it as Dead on Arrival (since it has had problems straight out of the box, has had repairs and is still having issues), and arranged for sales to contact me (on Monday of course) to replace it. I'm sure it will be another refurb, and I pray that this one treats me well. I'm really tired of loading & reloading all of my data. I have an external drive due to arrive Tuesday that I can create a back-up on of this machine, and transfer it all via Time Machine when the new one is in my hands. So let's hope this is last you hear from me! Thanks!

Create an HTML form

This question was posted in response to the following article: http://help.adobe.com/en_US/dreamweaver/cs/using/WSE27BE211-43F0-4b43-95C1-3D4EB7A8A98E.ht ml

I have a website made in Dreamwever CS3 that has radio buttons that show up just fine.
Here is the code:
<form method="post" action="validate.php">
        <p>I need:<span class="redStar">*</span>
          <input type= "radio" name = "need" value = "service" />service.
        <input type= "radio" name = "need" value = "sales" />to contact a salesperson.
        <input type= "radio" name = "need" value = "literature" />to have literature sent to me.<br />
        Name:        <input type = "text" name = "name" size = "30" />
        <span class="redStar">*</span><br />
        Title:           <input type = "text" name = "title" size = "30" /><br />
        Company: <input type = "text" name = "company" size = "30" /></p>
        <p>Address 1: <input type = "text" name = "address1" size = "30" />
          <span class="redStar">*</span><br />
        Address 2: <input type = "text" name = "address2" size = "30" /><br />
        City: <input type = "text" name = "city" size = "30" />
        <span class="redStar">*</span> State: <input type = "text" name = "state" size = "3" />
        <span class="redStar">*</span> Zip: <input type = "text" name = "zip" size = "11" />
        <span class="redStar">*</span></p>
       <p>Email:   <input type = "text" name = "email" size = "30" />
         <span class="redStar">*</span><br />
        Phone: <input type = "text" name = "phone" size = "30" />
        <span class="redStar">*</span> </p>
        <p><input type = "submit" name = "submit" value = "Submit" /></p>
        <p><span class="redStar">*</span> These blanks must be filled in</p>
</form>

Sales By Contact

Similar Messages

Maybe you are looking for