Sales order form issues
Hi,
Sales order form takes lots of time to get closed on r12.0.4 vison instance why?
Regards
Hi,
Can you reproduce the issue on some other instance (same release)?
Was this working properly before? If yes, any changes have been done recently?
Try to generate the form via adadmin, and run the "Gather Statistics" concurrent program and see if this helps.
Also, enable trace and generate the tkprof file, this may help in getting details about the issue -- (Note: 296559.1 - FAQ: Common Tracing Techniques within the Oracle Applications 11i/R12).
The following documents may be applicable, go through it and see if it helps.
Note: 845014.1 - Saving Of Sales Order Reservation Too Slow With Lots
Note: 739486.1 - Performance Issue When Querying Sales Order From Sales Order Form
Regards,
Hussein
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Issue while updating(Changing) quantity on line at quick sales order form
Hi,
I am facing a issue while changing quantity ordered on the order line in quick sales order form. (R12.1.3)
Although the same logic works exactly as required in 11.5.9.
There is a custom logic, post booking line status is Awaiting Shipping.
Now when quantity is changed +(Saved), the status changes to a custom state but at the same time a new row is created with the same line id but different reservation id in the MTL_RESERVATIONS.
The quantity here is the difference between the original quantity and the new entered quantity.
And post completion of the custom logic the original row is updated, but being there a additional row the quantity reserved at the shipping tab comes wrong.
Our requirement is of update which is happening but not the additional insert which is going into MTL_RESERVATIONS.
The logic is perfect in 11.5.9 and no additional insert is being made.
Kindly help and give some ideas for the possible reason the issue.
Please ask for more information if required.
Thanks,
VishalHi Mahendra,
I have gone through the note id that you have given. sorry to say that, that is refering to diffrent issue.
Actually what i did is, At form header level, I have hide the fileds using the folder options. once after changes I have closed the form and re-opened it. by that time I can see that Button names got changed in bottom of the "Quick sales order form". Not sure how it become changed. there five buttons over the form, only two button names got changed.
Kindly suggest any other options. -
Sale Order Performance Issue.
Hi,
We are using EBS 12.0.6 and Database is 10g (10.2.3).
We are facing performance issue with "Order management Sale Order Form",
When user click on "Line Items" Tab of "Sale Order Form" and
In "Main" Tab entring the "Ordered Item" then press tab and entring the "Qty" of item, its takes time 20 to 30 Second for one item if its related Items exists.
We have 150 entiries against one sale order. Users are facing 20-30 second delay on each entry.
Please advise how to improve the performance when related Itms exists?
Thanks,
Edited by: user12007410 on Feb 4, 2010 12:00 AMPl create a trace file as outlined in MOS Doc 564817.1 (How To Create Forms And Database Level Trace For Receiving Transactions) to help pinpoint what SQL is causing the issue. Then open an SR as this may be a known issue for which a patch exists.
Pl also verify that database statistics are current - see MOS Doc 169935.1 (Troubleshooting Oracle Applications Performance Issues) - section on "Statistics Gathering"
HTH
Srini -
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Item should not duplicate in sales order form in line tab ..
Hi All,
Not very sure this is the right forum for this if not please tell me the correct forum to post this.
We have a requirement(11.5.9) which we have to achieve it using custom.pll, as I am very much new to use it need help on this.
In Sales Order form once we enter in Lines Information TAB,
For example we will enter Item 'ABCD' at Line 1.1 then again at Line 2.1 if I try to enter the same item 'ABCD' it should pop up a message saying "Item Already Entered" once we press Tab on Ordered Item Field.
If we enter a different Item it should take as usual.
I will appreciate if some body posts the code for the same which we can do it using CUSTOM.pll
Thanks in Advance
DevenderIf you are in the WHEN-VALIDATE-ITEM trigger, you cannot navigate back through the list of already entered records (especially if record you are in is not complete). It does delay the validation, but duplicate checks are typically done by querying the database on both WHEN-VALIDATE-ITEM and PRE-INSERT/PRE-UPDATE triggers. This means when entering a new Sales Order, you won't be warned that Line 2 has the same item as Line 1 until you save, but there are no navigation required to avoid issues such as trying to leave the current record before it is valid.
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Order type Personalization Problem in Standard Sales Order Form
Hi All,
We have a problem in personalization of Sales order form.Here we are trying to personalize three field based on order type
Scenario 1:_
_Nav-->Oredr Management Super User-->Orders,returns-->Sales Orders-->order type-->standard_
In this type if we are navigating to lines it should ask the following fields as mandatory
(Nav-->Oredr Management Super User-->Orders,returns-->Sales Orders-->others form)
1.Shipping Method
2.Freight Terms
3.Shipment priority
Scenario 2:_
_Nav-->Oredr Management Super User-->Orders,returns-->Sales Orders-->order type-->Bill only & Internal & RMA_
then it should navigate to line items without asking those three mandatory fields.
For that we did the following Personalization through Help-->Diagnostics-->Custom Code-->Personalize
Level--> Form level
Enabled-->Yes
Condition_
Trigger Event: When-Validate-Record
Trigger Object: Order
Condition : +(:ORDER.ORDER_TYPE not like '%INTERNAL') and (:ORDER.ORDER_TYPE not like '%BILL%') and (:ORDER.ORDER_TYPE not like '%RMA')+
Processing mode : both
level:site
Actions_
seq:10
type:property
description:Make field mandatory
language:all
enabled:yes
object type:item
target object :ORDER.SHIPPING_METHOD
property name:REQUIRED
value:TRUE
Problem+_
The problem we are facing is when we first select the ordar type as Bill only or Internal or RMA it is working as expected. But first if we are select the order type as standard then we navigiting to lines it is not allowing us without entering those three mandatory fields as expected. Hence the problem is without closing the form we changed the order type as Bill only now also those fields remains as mandatory this is issue .
So hope the problem is clear to you all and we have to move this in production on tomorrow.
If somone helps to resolve this ASAP we would thankful to you.
Thanks in advance
Regards,
CSKHi Sandeep,
Thanks for your quick response.
you might not have getting the our problem sorry. let me explain you clearly
If the ordre type is standard the following fields should be mandatory without those fields it should not navigate to line items_
1.Shipping Method
2.Freight Terms
3.Shipment priority
If the ordar type as Bill only or Internal or RMA_
1.Shipping Method
2.Freight Terms
3.Shipment priority
non mandatory should navigate to line items
for that we did three personalization for those three fields as in the previous post
but the problem is
when we first select the ordar type as Bill only or Internal or RMA it is working as expected the fiel sare non mandatory the without closing the form if we select order type as standard then if i try to navigate lines it is not allowing me without entering the three fields. But incase first we are select the order type as standard then we navigiting to lines it is not allowing us without entering those three mandatory fields as expected. Hence the problem is without closing the form now we changed the order type as Bill only or internal or RMA now also those fields remains as mandatory this is issue .
hope now the problem is clear to you .
Thanks in advance
Regards,
CSK -
EBS 12.0.6 Sale Order Performance Issue.
We are using EBS 12.0.6 and Database is 10g (10.2.3).
We are facing performance issue with "Order management Sale Order Form",
When user click on "Line Items" Tab of "Sale Order Form" and
In "Main" Tab entring the "Ordered Item" then press tab and entring the "Qty" of item, its takes time 20 to 30 Second for one item if its related Items exists.
We have 150 entiries against one sale order. Users are facing 20-30 second delay on each entry.
Please advise how to improve the performance when related Itms exists?Hi,
Please see if these documents are applicable.
Note: 845765.1 - R12: Performance Navigating To Line Item Tab: OE_AK_SOLD_TO_ORGS_V [ID 845765.1]
Note: 399998.1 - OEXOEORD: Performance Entering Item On A Sales Order Line
Regards,
Hussein -
Adding Quantity in Sales Order form in 11i
I am trying to use forms personalization (under 11i) to add-up order quantity of multiple item lines to check against certain value. if it is less then let the order be booked, if it isn't then give error and stop processing. Will appreciate if someone can help, urgently.
I am able to check the quantity and preform the check at each line level but not able to figure out how to add up the quantity if there are multiple lines.
This is to be done in Sales Order form under Order Management.
Thnx
SuhailHi;
For your issue i suggest close your thread here as changing thread status to answered and move it to Forum Home » Application Development in PL/SQL » Forms which you can get more quick response
Regard
Helios -
Copying Sales Order Form Settings
Hi,
How can i copy the Sales Order Form Settings from one user ot another? Everytime i create a new user code, the form settings are not arranged as same as i set from the customized form settings. Is there any query or solutions that i can use to prevent to this issue?
Thanks and Regards,
vin<<Copied from http://www.sbonotes.com/content/how-copy-one-screen-layout-another-user>>
Edited by: Matt on May 10, 2010 9:27 AM -
Quick Sales Order Form Enter Query(F11) and Execute Query(Clt+F11) Problem
Hi Everyone,
I am having a Problem in Quick Sales Order Form. When I am entering a New Sales Order and Book the Order it is working fine. And Now I want to Query the Sales Order If the Same New Order Number has Queried then It is Properly Queried. But If I am trying to Query Some Other Existing Sales Order other than the new one then It Shows the Error Messgae as Query Caused No Records to be Retrived. We have R12 12.1 Instance.
Can anyone Helpme in Solving this Issue will be highly appriciable.
Advance Thanks for your Efforts.
Regards,
Murugan. AR.Was this working before? If yes, any changes have been done recently?
Have you tried to regenerate the form via adadmin and see if it helps?
Do you have any invalid objects in the database?
You may try to obtain the FRD log file and see if more details about the issue are collected in the logs.
Note: 438652.1 - R12: Forms Runtime Diagnostics (FRD), Tracing And Logging For Forms In Oracle Applications
Note: 445166.1 - How to create a FRD (Forms Runtime Diagnostic) Log in EBusiness Suite R12 using Forms 10g
Thanks,
Hussein -
Sales Order Form - Order line entering very slow
When Sales Order form is opened and order lines are being entered; right after entering a partial item number, LOV appears and then when item number is selected from the LOV, the cursor takes about 25 to 80 seconds to reach the next field. Has anyone else come across this issue? Have a TAR/SR opened with Oracle but not much help yet.
Desperate for help on this one.
Regards,If you are in the WHEN-VALIDATE-ITEM trigger, you cannot navigate back through the list of already entered records (especially if record you are in is not complete). It does delay the validation, but duplicate checks are typically done by querying the database on both WHEN-VALIDATE-ITEM and PRE-INSERT/PRE-UPDATE triggers. This means when entering a new Sales Order, you won't be warned that Line 2 has the same item as Line 1 until you save, but there are no navigation required to avoid issues such as trying to leave the current record before it is valid.
-
Release Sales Order form not functioning occasionally..
Hi All,
I regularly perform 'Launch Pck Release' for an order from Relaes Sales Order Screen in shipping. But some times I am not able to perform this transaction from this form. I have to navigate to 'Shipping Transaction' form and Launch Pick Release every single line.
This does not happen regularly and happens occasionally. There is no particular issue with Order Type or Part number. Please help me on identifying the cause of the issue.
Thanks,
user8956008.Hi,
Your question : What is the difference between Release Sales Order Form & Shipping Transaction Form?
In Apps, Release Sales Order Form is basically used to move Material from Inventory to your staging area e.g stock yard (pick release activity), at this point the material is still inside your premises..
Shipping Transaction Form is basically used to move material from staging area to customer site..
Your 2nd question is : Pick Release can be done from both the forms.What is the difference.??
Through Pick release form you can do pick release where you don't need any grants... and to do the same through Shipping Transaction form you need to have access rights to do ship confirm and pick release.. In other words, Through Shipping Transaction form you can restrict/allow user to do pick release where as in Pick release form no such restrictions are there..
Shipping Transaction form is basically a combo package :) through which you can control Pick release, Ship confirm, Delivery etc..
For the Grants and Role you can check details under : Setup --> Grants and Role Definitions --> check Grants & Define Roles form..
Roles form will let you what are the actvities can be done and can be assigned to users..
Hope this will help...
Regards
S.P DASH
Edited by: spdash12 on Oct 27, 2009 10:43 PM -
Modifying LOV in Sales Order form
Hi all,
I have a requirement.where in i need to hide the values present in an lov.
i.e.
In Sales order form, whenever we click on Actions button..we will be getting actions lov, we should modify that lov such that 'Calculate Tax' should not be visible in the list of values.
As this lov is opening whenever we click on Actions button...we are not able to modify the record group from Custom.pll as the WHEN-BUTTON-PRESSED trigger is not valid in it.
CAn anyone please suggest me any approach as how to do it.
Thank You,
AhmedMahmed,
As aweiden indicated, this is an Oracle Enterprise Business Suite (EBS) issue. The appropriate place for you to ask this question is the [ EBS General Discussion | http://forums.oracle.com/forums/forum.jspa?forumID=475 ] forum. As you work with EBS, you will discover that virtually everything is maintained in the database. There is most likely a Value Set defined that supplies the values for this LOV. You need to find out the name of the Value Set so you can modify it to exclude the "Calculate Tax" value. The fastest way to find out the name of the Value Set would be open the Oracle Sales Order form (OEOX????.fmb) and find out which LOV is being displayed when you click on the Actions button. Once you know the name of the Value Set, you can edit the Value Set to exclude the "Calculate Tax" value. Its been a while since I've worked with EBS so I don't remember all the details. I believe you will need the OE Super User responsibility or a SysAdmin Developer Responsibility to have the privileges to modify the value set.
Hope this helps.
Craig... -
Unable to Query item number in Sales order form
Hi Gurus,
After selecting customer name in the sales order form, i am trying query the part number but application is hangs.
Can you please let me know is it problem with DBA or technical?
Recently we uploaded (migrated ) part numbers to oracle..
Please advise.
thanks
AKHi AK,
check this link
*PERFORMANCE: ITEM LOV TAKING TOO MUCH TIME ON SALES ORDER FORM IN 12.1.1 [ID 1066964.1]*
Thanks
-Arif. -
Getting FRM-40105 in the sales order form when applying sales credits
Hi,
i'm trying to apply sales credits at the line level.
1.I get FRM-40105 unable to resolve reference to item SALES_CREDITS while trying to save the data in the sales credits window of the sales order form-OEXOEORD(this happens only if i say save and proceed).
2.If i simply say 'ok' in the sales credits window the data entered in the salesrep field and quota and percentage gets saved but the data i entered in the 'ADDITIONAL SALES CREDIT INFORMATION' flexfield
doesn't get saved.If i query the order number and if i go back to the sales credits window i'm not able to see the data i entered in the flexfield popup.
Any idea of why this is happening so? we are in vision 11.5.5.
Regards,
NithyaHi All,
Does any1 have any suggestion for my question...
Thanks,
Lp
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