Sales order not displaying in IC

Hi,
Sales order is not displaying in the Interaction center when we are searching the Customer. Please help me in this regard.
Regards,
Jay.

Hi,
Assign your transaction type(sales order) to business trasaction profile.
Path: IMG> CRM> Interaction centre web client --> Business transactions --> Define business transaction profiles
And then assign your business transaction profile to your IC webclient profile.
Path: IMG --> CRM --> Interaction centre web client --> Define IC Web client profiles.
Rgds,
Madhu

Similar Messages

All fields in sales orders in display

Hi All,
Upon a certain condition, I need to make all fields in header and item of sales order as display(greyed out).
Can anyone let me know how this can be done.
Thanks in advance,
Regards,
Srikar
Message was edited by: Srikar Nagarajan

hi,
   it can be done through user exit. find suitable user exit for you Tcode and write code using SCREEN table for making the fields gray(display mode) .
try the exit : EXIT_SAPFV45S_002.
in the aboue exit header data will available in I_VBAK, but you have to check is it suitable for your reauirement or not.
the following are the exits available for sales order
Exit Name
SDTRM001
V45A0001
V45A0002
V45A0003
V45A0004
V45E0001
V45E0002
V45L0001
V45P0001
V45S0001
V45S0003
V45S0004
V45W0001
V46H0001
V60F0001
Sudheer.A
Message was edited by: sudheer Addepalli

VERSION FIELD FROM SALES ORDER NOT APPEARING IN COOIS REPORT

DEAR ALL,
I am working on make to order scenario. Version field from sales order not updated when im taking MRP Run for specific Sales order in COOIS Report. But when iam creating production order with T. COde CO08 field getting updated. Its very important to get vrsion field as we have maintain old sales order No. in same. How this problem will get resolved?
Regards
Atul

Atul,
"MRP run" does not normally create production orders, MRP creates Planned orders. Planned orders do not contain Sales order version. I have never used this field before, but I would not be surprised if the behavior you are describing is 'standard'. When you create a production order using CO08, you are creating a 'production order with reference to a Sales order' (which contains Sales Version). When you create a production order using, say, CO40 or CO41, or using a program such as PPBICO40 in Batch, you are creating a 'production order with reference to a Planned order', (which does not contain version).
If it is imperative that you have the Sales Order version number in all production orders, you could see if Planning Strategy 82 (Assemble to order) production orders contain the data you seek. Otherwise, I am afraid you will have to have your ABAPers write some custom code to update this field in the production order.
Another way to get sales order data into the production order, that does NOT require custom code, is by using Item Texts in the Sales order. Any text placed in the Sales Order Item Text Field Production Memo (Text ID 0006) can be configured to be duplicated automatically in the Production order in an MTO environment. Production Memo then displays as another Tab in CO02.
Regards,
DB49

How to make a field in Sales order as Display

Hi Friends,
I want to make the field pricing date in sales order as display only. Currently the field is changeable.
Can someone please tell me how can i do this.
Regards,
Wasim.

hi
Follow the below steps.
T-Code SE51(Screen Painter)
Give Program Name SAPMV45A (before doing this confirm from the field from sales order, keep curcer on the pricing date press F1 and then select technical details)
Screen Number 4440(before doing this confirm from the field from sales order, keep curcer on the pricing date press F1 and then select technical details)
Select Attributes radio button.
Go to Element list Tab. Inturn select Special Attribute tab in Subscreen.
For Field Name "VBKD-PRSDT" make Input as "OUTPUT" (DISPLAY).
Hope this will help you

Sales Order not Valid During Vendor Clearing

Hi,
When I'm clearing vendor open items (both normal & special GL transactions) i'm getting an error message "Sales Order not Valid". How do I correct this error?
Thanks,
Chaikaru

Hi ,
As you're saying that the order got saved already with confirmation, you can try re-doing the ATP check on the SO item. If the order item is not present in SCM, system will throw an error with the message "APO: Order Doesn't exist".
You have mentioned that CCR did not detect the inconsistency, have you by any chance selected check box "use VBBE table"?
You can try resending all the Sales Orders to SCM by running Initial Supply (report RIMODINI) for Sales Order Integration Model., monitor the queues in /SAPAPO/CQ. Alternatively, If you're using Inbound queues in SCM, you can only check SMQ2 in SCM and if you're using Outbound queues in ECC, check SMQ1 in ECC to monitor the queus.
regards,
Mohan

What setting to mandate that invoice is created based on sales order NOT...

Hi,everyone
Could you tell me the detailed configuration to mandate that invoice is created based on sales order NOT delivery documents.
Additionaly, I need to define this rule at headquarter and apply it all lower-level companies. how to do it.
thanks you very much

Dear Humility,
Could you tell me the detailed configuration to mandate that invoice is created based on sales order NOT delivery documents.
This is quite possible through copy control settings between sales order and billing document
In standard billing type F1 will billed with reference to the sales order OR,so you can copy those settings then rename to your document types and itemcategory.
Go to VTFA transaction click n change icon then select billing type F1 and order type OR then click on Copy As icon (F6)and change the document types(maintain your docuemnt types).
To copy item level settings
Now you come back to initial screen agin you select billing type F1 and order type OR then click on item here you select standard item category then click on Copy as Icon (F6) here you maintain your itemcategory.
Note:- Don't change the satndard settings you just copy
Additionaly, I need to define this rule at headquarter and apply it all lower-level companies. how to do it.
For this you can take help of your BASIS people they will full fill with the roles and authorisation settings.
I hope this will help you,
Regards,
Murali.

User enter sales order, system display " Lock table overflow",

Hi Experts,
We are facing a problem, user enter sales order, system display " Lock table overflow", and using T-code VL02N, system display "You cannot block the transaction at the moment.
Please help.
Thanks,
Sujit S.

Dear Sujit,
[Lock Table Overflow|Re: Lock table overflow]
Also, Just check with your Basis-Admin in T. Code: TU02 - profile parameter maintenance
Best Regards,
Amit

Sales order qty display

On my sales order qty only 'four digit' numbers show up.
For example, 1000 will show up on the print out.
However, 10000 will not show up and will be desplayed as *000 with an *
How do i get all digits to display?
Edited by: ManjeetSingh on Mar 16, 2010 1:42 AM

Ask your ABAPer to do the changes in the Smart Form of Sales Order.It is due to settings maintained in the Smart Form which allow to show only 4 digit for Sales Order Quantity.
Best Regards,
Ankur

Sales orders not appearing MD04

Hi
when we create the sales orders which are relevent for MRP i. e with scehedule line category CP, It should definitely appear in MD04 immediately.
oflate I am finding , there is a time lag ,between order creation time & time of appearing in MD04, of 10 /15 hrs.
I have never encountered such a situation earlier.
This is happening at times.
I am not finding any OSS notes pertaining to this scenario.
Can any one though some lighton this tell me what could be the reason.
Regards
YMREDDY

Hi,
The Sales requirements are stored in a table VBBE and VBBS, when order is created or changed. The MD04 read the records from the above tables and display the records. I don't think there is a definite answer for this problem, except check your config. and check your user exits. The problems will occure when you have more customization to your Sales order process.
If you are able to reproduce the problem then it is easy to track the issue by activating and inactivateing the user exits.
There is a program SDRQCR21 provided by SAP which fixes the sales requirement descripancies. Take a look at the Note: 25444
Thanks
balu

Sales order not created using BAPI_SALESORDER_CREATEFROMDAT2

HI,
I have used the bapi BAPI_SALESORDER_CREATEFROMDAT2 to create sales order. I have passed the parameters, doc_type, sales_org, distr_chan, division, partn_role, part_numb and material.
It displays back the message as
sales_header_in createds,
sales_item_in created,
sales document not yet complete : Edit data.
Standard Order 135428 has been saved.
But when i check the same standard order in VA03 ( or vbak ), its not present.
I have also run BAPI_TRANSACTION_COMMIT, to commit work. But still cant figure out.
Any suggestions plzz...
regards,
Taj

I am able to create the sales order when i am entering these details in VA01. I mean the sales document type and othr details.
But when i pass the same parameters in bapi. This doesnt happen. Is there any thing more that needs to be passed.

Sales Order Item Display issue

Hi Friends !
In a Sales Order 93891, there are few Sales Order Item 10, 20, 30, 40, 50 & 60. But in the query it displays only Sales Order Item 60. I have checked data in DSO1, DSO2 & Cube. It displays the data correctly in all the three level. Please advise.
Note: I haven't used suppressed zero feature.
With Regards
Rekha
Edited by: Rekha Yadav on Jul 6, 2010 4:53 AM

Hi,
In a Sales Order 93891, there are few Sales Order Item 10, 20, 30, 40, 50 & 60. But in the query it displays only Sales Order Item 60. I have checked data in DSO1, DSO2 & Cube. It displays the data correctly in all the three level. Please advise.
Drag and drop Sales Order No and ITM in rows and then some keyfigures in Columns and see. CHeck the properties of the ITM is there any thing Maximum i.e. in Display tab in report. so in this way checek all the properties and if any conditions in report.
See the Stucture of the DSO's' i.e. ITM and Saes Ord No must be in KeyFields.
Thanks
Reddy

Reg: Sales order donot display 50 Character Description

Hi All,
I had one issue that is when we open sales order VA02 we can see the material and material Description in the item level
material description field length is 40 that is standard field . Now i want to display material description with 50 legth
How?
Thanks,
Narasimha Rao

Hi Narasimha,
I also agree with Florian Kemmer and also it is not Recommended by SAP also.
But there a alternative solution for this, where ever the Material description exceeding the length 40 char. you can use the Item text there you can add the text as per your requirement, and also this text can be retrieve using the FM: READ_TEXT.
Regards,
Anil.

Sales Order Price Display Format

How/Where do I change the format mask in the price field of the sales order form under order management? I would like it to zero fill. ex: 0.70 By default it displays this as .7
Thanks,
Chet West

Hi ,
I tried by placing PRICING TYPE as G, but the cost was updated from the material master in the Billing document,
Let say, the cost in material master is 100 when i create the sales order and the Price will be 100*8% which will be 108 i the order and customs booking was done at 108
Now in the month end closing, the MAC got changed and the cost in the sales order is 110 and then the price in the Billing changed to 110*8% and the price is 118.8 which is not acceptable to business
is there any way to freeze the cost at the order and same should reflect to the Billing
thanks in advance
regards,
santosh

Sales order not showing on Change mode

Dear Expert,
I have small issue, The issue is when we put sales order number on item level (VBKB_BSTKD_E) in change moode and save it. If we go back to change mode again we do not see the order number. But if we go to display mode we are able to see the sales order number.
Thank in Advance
Ajay

I hope you are taking about table VBKD. B'coz I can't find table VBKB.
FYI
Tcode VBKB Bonus Buy: Create Condition Table (Program: SAPMV12A)
If it is Table VBKD related updating field for item.
While updating entries in Table VBKD. The header entry of the business data (VBKD) is valid for all items. When you make change/alteration at item level is done to the business data. Then in the table the item receives a separate entry.
So, this not standard, when system not allowing to save the changes. But, there can be exception for updating this Table-Field VBKD-BSTKD_E (PO Number). Or may be there is subsequent document for this sales order.
Regards
JP

Creation of A/R Down Payment Invoice based on Sales Order not logical

When creating a A/R Down Payment Invoice based on a Sales Order you
have the option to create multible ones. Which by itself could be
usefull to create one of 50 % for a certain day and decide they need to
pay another 25 % at a later date.
But SBO does not track what already have been posted. Therefore you can
create a sum more then a 100% without warning or blockage.
Tested this in SBO 2007 A SP:00 PL:00
Scenario:
Sales - AR>Sales Order
Create and post a Sales Order
Sales - AR>A/R Down Payment Invoice
Create an A/R Down Payment
Select the BP and copy the Sales Order
Set DPM to 40%
Post the A/R Down Payment
Sales - AR>A/R Down Payment Invoice
Create an A/R Down Payment
Select the BP and copy the Sales Order
Set DPM to 100%
Post the A/R Down Payment
Sales - AR>A/R Down Payment Invoice
Create an A/R Down Payment
Select the BP and copy the Sales Order
Set DPM to 70%
Post the A/R Down Payment
Making the total for the Sales Order 210% worth of Down Payment
Invoices without warning/blocking. I would expected that you would only
be able to set the rest sum %. For instance first scenario I entered
60% therefore setting the second Down Payment Invoice to a max of 40%
Untill you have used up the 100% and you cannot select the Sales Order
in question..
If multible users do the same work, SBO doesn't show that it has
already been done. Same if you forgot you already created it you can
still create one. Plus sometimes it will happenyou create the Down
Payment Invoice and not paying attention you create the first one with
a 100% and later with the intended percentage..

Hello Petronella,
you are right that B1 is not checking the total value of DP created from the Sales Order.
The logic and checking procedure here is only between Sales Order -> Delivery/Invoice.
DP Invoice is considered as transaction related to document the receipt of the money (parallel to the sales process). Between the moment of basing of DP to Sales Order it is still possibility to adjust Sales Order as there is no posting behind Sales Order.
The question is what would be a checking procedure in case that on Sales Order there is based Delivery and DP? What would be the system priority to take into a consideration?
Regards,
Martin Slavik
Regional Solution Manager

Sales order not displaying in IC

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