Sales order personalization when booking

Hello,
I want to display a message everytime the user calls up an order with a certain set of criteria. I am not sure what the trigger event and object should be. Your help appreciated.
Thanks
SK

Hi Sk,
check this trigger "OM_PRE_BOOK_EVENT" I'm not sure though
When user press the Book Order button, two predefined event will be triggered. These can be captured using Forms Personalization tool or CUSTOM.pll.  
     a. OM_PRE_BOOK_EVENT — Incase if we want to do some validation before booking the order.
     b. OM_POST_BOOK_EVENT – For validation or to attach additional process once the order is booked
APpsMasti
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