Sales order status is not Closed when copy to AR Invoice

Hi,
Are there any known scenarios where sales order status is not changed to Closed and SO open qty not changed to zero after SO is fully copied to AR Invoice?
Please advise. Thanks.
Regards,
Priscilla

Hi Jitin,
1. For this case, the sales order line status is not closed and the open qty is also not zero although the SO qty are fully invoiced
2. Customer SBO version is 8.8 PL13.
3. There is no SP_TransactionNotification created in this customer environment.
FYI, there is no target entry shown in the sales order document as well. Hence, customer is not able to trace which open sales order has been copied to an AR Invoice target document.
Customer has a few scenarios for the above issue:
1. Multiple Sales orders copied to 1 AR Invoice.
2. One sales order to many AR Invoice.
Since there is no target entry updated in the sales order, is there any SQL query to check which sales order has been copied to a AR Invoice document to rectify the above issue.
Thanks.
Regards,
Priscilla

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