Samsung Galaxy S6 Ask an Expert
To celebrate the upcoming release of the Samsung Galaxy S6, we’re hosting an “Ask an Expert” session in our AT&T Community Forums!
- Samsung Tip - Learn how to take a selfie or wide-selfie when taking it with a group of friends! Here's how: From any screen, quickly press the Home key twiceTouch the Switch camera icon to switch between the front or rear facing camerasTouch Mode then Touch Wide selfiePoint & Shoot, and touch the Camera shutter buttonPivot your Galaxy S6 slowly to the left and press Stop when finished Try it for yourself on your Galaxy S6 or by visiting this link (simulator). -John
Similar Messages
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HP 2540 printer connectivity to iPad 3rd Generation via Samsung Galaxy S2 hotspot
I guess a more concise although apparently too long of a subject line would be:
Printing with an HP Deskjet 2540 printer from an iPad 3rd Generation using the hotspot of a Samsung Galaxy S2 phone
I'm trying to print documents from my iPad (3rd Generation). I have a Virgin Mobile hotspot, which is the network I am using on my iPad to connect to the Internet. The problem is, when trying to print while connected to this network, I cannot find my HP Deskjet 2540 wireless printer. However, once I turn off the hotspot and connect to the regular (non-hotspot) Wi-Fi network, the printing option appears. The reason I don't instead just print using the Wi-Fi connection is precisely because I intend to get rid of the Wi-Fi; so I'm testing the hotspot/printer/iPad connectivity to ensure I can print prior to canceling my Wi-Fi service.
When my iPad is connected to the hotspot network and I have the document I want to print open, I can't see the printer; however, if I close the document and go to the Wi-Fi setting of my iPad, I can see the different other networks available, including one called HP-Print-73-Deskjet 2540 series. I try to click on it, to see if maybe by accessing that network directly I could return to the document and print it, but it requires a password I don't have.
Now, the questions:
1) Is there a way I can find out my printer password?
2) Would accessing the printer network directly allow me to print documents and browser pages from my iPad?
3) Is there any other (perhaps even more simple!) way I can print from my iPad while connected to my Samsung Galaxy SII hotspot?
Thanks!Hello, and Welcome to the HP Support Community!
I would look into using "wireless direct" since most HotSpots can't act as servers.
This link offers help using apple products:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03846530&lc=en&product=5295967&tmp...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked! -
Here's one for ya...went online to get myself a Galaxy Tablet when I was going through the process, they wanted my DL# and my SS# well to my amazement I wondered why? Well I got a hold of Verizon customer service and they connected me will tele sales...OK no problem...I asked them why they needed my info again since I have been a loyal customer for so many years..The guy was polite and set me up with some accessories and really hooked me up and I told him I had started the process of getting a tablet online and he said he would take care of it for me...So far so good...Well I waited for my tablet and when Fed - Ex came which was around 1130 on a Friday morning, I got two packages, it was two tablets..The one I started online and the one he set me up with and the two accessories. I had to find out which was which so I opened both of them, found the one I needed and boxed the other one up. Here's the problem I have with the tablet, couldn't get it hooked up to my Wi-Fi, first I thought it was my router but I have a laptop and a desktop and a wireless printer hooked up so it wasn't that, I spent a total of 7 hours trying to hook up the Wi-If to both tablets, and they were supposed to be " Certified Pre-Owned " or so I thought , I went through several tech support specialist even a Samsung rep and he wanted me to send the tablet to him, I'm thinking not so much, who knows when I would get it back so I called back to customer service with Verizon well, needless to say they I didn't get anywhere, so both of the tablets are pieces of junk..and they were going to send out another certified pre-owned tablet and I told the lady on the other line don't worry about it and I was done with it and she seemed shock and surprised when I said this. It goes to show you, you get what you pay for and I shipped both of them back the next day, and that's my story about the Samsung Galaxy Tablet, In my opinion I think they are pieces of junk....To everybody out there who reads this I wouldn't waste my money on them.......
I'm having trouble setting up my tablet with WiFi at home. Seems like I had it working at one point about a month ago, but now it will not connect to my home WiFi. It lets me connect with my neighbor's open WiFi, but I'd really rather not use theirs when we have WiFi here at home. The WiFi shows an icon with 4 bars in blue, a greet padlock to the left and a black badlock over the blue bars. When I try to enter my password it still doesn't work. I'm wondering if there is a way to unlock it that I'm not aware of. Anyone have any idea on how to get this working?
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How can I delete my voice mail messages on my Samsung Galaxy Centura cause i need to send it into warranty replacement, and they say I need to disable my phone. The recording just says its full and won't let me listen to any messages. When I call my voicemail it asks me to enter my password, but the keyboard won't come up.
Is there a way I can call from another phone and get my messages and erase them, before sending the phone off to warranty.I don't want my personal info tampered with.If you have a Samsung phone why are you asking in an Apple iPhone forum?
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Unable to install Adobe Air on Samsung galaxy tab 3 10.1
Hallo,please help me with installation adobe air app on my Samsung galaxy tab 3 10.1 android version 4.2.2
Or ask directly in the Adobe AIR forum: http://forums.adobe.com/community/air/installation
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Verizon Customer Service and Samsung Galaxy S III
A little over 3 weeks ago I purchased a Samsung Galaxy III phone from Verizon.
The exact store is:
224 North Weber Road,
Bolingbrook, IL 60440
(630) 226-4660
When I purchased the phone the person who sold me the phone told me that I had 30 days, If I was not completely satisfied with the phone I could return it and get my money back. However, he assured me that I would LOVE my new phone.
I had just come off using a Blackberry for 4 years with no problems AT ALL! I loved that phone, but I thought it would be nice to get up to the 21st century phone standards and get a touch screen phone. Well, I went for the best…… or so I thought.
As soon as I got my new phone in the car, I started using the speaker phone hands free. The speakerphone began to cut in and out and the person, my husband whom I most speak with could not understand what I was saying. I used the speakerphone on my Blackberry without issue. I did not think much of it because I was so happy to have my new phone. I thought maybe I was just in a bad area etc… Well the issue persisted also when I called my bank, my husband’s mother, my mother and it did not matter where I was the speaker phone did not work properly. Then my phone started to drop calls. Again, I thought it may have been the area, but it started happening a lot. So now I was really beginning to wonder. Having though I was still under the 30 DAY warranty, I gave it a few more days. I began having to take out the battery to reset the unit because apps where disappearing and when I went to re-install them the unit indicated that app was already on my phone and wanted to know if I would like to uninstall the app. I had to once again take out the battery and have the unit restart. Well, I could not take it anymore. With all of the things going wrong only a couple of weeks after purchase, I had to go into the store and see what they could do for me. I went in and explained my situation to the manger who was greeting people at the door, I think her name was Katie or something like that. She put me in line on her IPad just like everyone else for someone to assist me. I was assigned to a very pleasant associate who took the battery out of my phone and said try this to see if this works for you. I, not knowing very much about the technology said ok and walked out of the store. Well it kept on getting worse. I went back to the store on Sunday, September 30th 2012 asking for my money back or a new replacement for the phone. They would not assist me. I started with a regular associate and went up the chain finally getting Katie (the store manager) who repeated everything that everyone else said. So, obviously, she has no managerial skills at all. She stated that they would have to totally reset my phone to see if some apps where conflicting etc. Isn’t that what you purchase a Smartphone for??? To put apps on it and calendars etc. I just downloaded a calendar and Xfinity because that is what I have my e-mail on. I don’t’ think that was the issue, but you could not tell Katie anything.
I wanted a new phone replacement or money back as I spent $300.00 dollars on this phone. She would not have it. She said we have to go through the proper trouble shooting because I was out of the 14 day return policy!!!!. OMGsh 14 days???? I was told 30! Had I known this, I would have gotten my money back the first time I took the phone in for the issues I was having. At that time, I was still under the 14 day policy! I proceeded to express my opinion to everyone in the store stating “Don’t buy a Samsung Galaxy III” They are pieces of **bleep**. Well, needless to say Katie did not like that and she set my phone down in front of me and said, if I am going to swear, she is not going to help me. Ok, then I re-worded my statement to tell everyone in the store “Don’t buy a Samsung Galaxy III they are pieces of garbage” I cleaned it up a little, but still got my point across. I also told her that I would blog about it and send a letter to the corporate office of both Samsung and Verizon. I don’t think that she believed me, but here I am taking my time for this stuff. Time I don’t have much of, but I feel very strongly about this situation. I was lied to and Katie had the nerve to tell me that if I get a replacement phone from them, it would be a refurbished unit even though I just purchased the unit 3 weeks earlier. THAT is unacceptable by any standards!!!
Needless to say I left the store totally dissatisfied with Verizon’s customer service and the Samsung Galaxy III phone. I have not put any unusual apps on my phone nor have I downloaded a new calendar to my phone and I am still having the same issues with dropped calls and bad speaker phone. I will not put any time into this phone for them to tell me they need to reset the whole darn thing again! I am not going to bother going back to that Verizon store, because I know that they will not lift a finger to do anything about it.
My husband wants an IPhone 5. We will not be purchasing this from Verizon and I will probably eat the cancellation fee and go through AT&T so that my husband can get his IPhone. I will never purchase another thing from Verizon, this is not the first time that that they have let me down.
I hope that this letter, blog, facebook, YouTube note will open some eyes with regard to Verizon customer service and the Samsung Galaxy III phone. I don’t know if it will, but with social media as it is, I hope it DOES!
Thanks for nothing Verizon!!!
Sincerely
Donna {edited for privacy}These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the
Verizon Wireless community. -
Verizon...When will you ship out the Samsung Galaxy S3?
I'm one of the millions who pre-ordered the Samsung Galaxy S3. I ordered it the first day it was available (June 6th 2012). Now I'm usually very patient, but this whole Release Date issue is starting to frustrate me...and I'm sure I'm not the only one who feels this way. Every other major US carrier is also selling the Samsung Galaxy S3, and have issued release dates for it. Most of them are from June 18th to June 21st. Verizon, when are you going to tell us the release date? On all the pre-orders, it says "Will ship on or by July 10th". Doesn't it seem a little ridiculous to offer pre-orders on such a popular phone, that you're not even gonna release for over a month? That seems almost misleading to me. Now I know Verizon doesn't care about their customers, and doesn't ever listen to them...but would it be too much to ask if we could just find out when the SG3 will be released?
jerznaut13 wrote:
I'm one of the millions who pre-ordered the Samsung Galaxy S3. I ordered it the first day it was available (June 6th 2012). Now I'm usually very patient, but this whole Release Date issue is starting to frustrate me...and I'm sure I'm not the only one who feels this way. Every other major US carrier is also selling the Samsung Galaxy S3, and have issued release dates for it. Most of them are from June 18th to June 21st. Verizon, when are you going to tell us the release date? On all the pre-orders, it says "Will ship on or by July 10th". Doesn't it seem a little ridiculous to offer pre-orders on such a popular phone, that you're not even gonna release for over a month? That seems almost misleading to me. Now I know Verizon doesn't care about their customers, and doesn't ever listen to them...but would it be too much to ask if we could just find out when the SG3 will be released?
One would assume around that time...
Also other carriers have it marked like that as well...
So............
You could always cancel your preorder and get it from somewhere else. You had a choice to preorder it without knowing the date... It was pretty "ridiculous" of you to do so without knowing when it would be released. A LOGICAL person would wait for a hard date before making any orders. -
WIN a Samsung Galaxy Tab 2 in our Christmas Compet...
It’s competition time! Just in time for Christmas we have two Samsung Galaxy 2 Tablets up for grabs exclusively for our forum members!
There’s two chances to win so here’s how it works:
Between now and 16th December we’re inviting all registered forum members to submit a photo taken this year, or in a Christmas past, that really captures what Christmas means for you. It could be a Christmas family photo, a great present, a winter scene or something else entirely – we only ask that it’s a photo that you have taken, and not one belonging to someone else (or one found on the internet). By entering a photo you agree to having it posted on the Community Forum lounge for the second part of the competition.
To submit your photo please PM it to SeanD or StephanieG by 5pm on 16th Dec, the Moderators will convene and judge the best photo, which will be announced on 19th December – winner will receive a brand new Samsung Galaxy Tab 2.
The second chance to win will be from 19th Dec to 23rd Dec – during this time we’ll post the winning photograph in the Lounge and invite you all to caption it with a festive phrase, the best caption will win the second Samsung Galaxy 2 Tab. Again captions should be submitted to SeanD or StephanieG via PM by 5pm 23rd December and the caption competition will be judged by the Mod team with the winner announced after on 23rd Dec.
Please note that if you win the photo competition you can’t also win the caption comp as well!
Prizes will be sent to the winners after the 23rd December.
Good luck everybody, please get your photos in to Sean and Steph before 16th Dec.
What are the prizes?
The Winner of the ‘Christmas in a Picture’ photo competition will win a Samsung Galaxy Tab 2 (7.0 inch screen, Wifi 8GB storage)
The Winner of the ‘Christmas in a Picture’ caption competition will also win a Samsung Galaxy Tab 2 (7.0 inch screen, Wifi 8GB storage)
Christmas in a Picture competition and free prize draw Terms and Conditions
1. This competition is open to BT Community Forum members, residents of the United Kingdom, Channel Islands and Isle of Man who are aged 16 or over, other than employees of BT, their families or its agencies. One entry per person. The Promoter reserves the right to verify the eligibility of entrants and check their identity
2. There will be two competition winners, one for the photo competition and one for the caption competition. In both cases the winner will be judged by the BT Community Forum Moderation Team. If you win the photo competition you cannot also win the caption competition.
3. The Promoter reserves the right to substitute prizes of equal or greater value if this is necessary for reasons beyond its control.
4. By entering the Competition, entrants confirm that their photograph was taken by them and does not infringe the copyright of any third party.
5. The prize winners will be announced on the Announcements forum board: http://community.bt.com/t5/Announcements/bd-p/Announcements or may be obtained by written request by sending an SAE to Community Christmas Prize Draw, pB6GX, British Telecommunications, 81 Newgate Street, London, EC1A 7AJ, England on or before 31st December 2012.
6. By entering this Competition you agree that your image, biography and likeness (if applicable) may be used by the Promoter in unpaid promotional related publicity (including photographic shots and interviews).
7. Your personal details will be retained for the purpose of the Competition or Prize Draw and will not be processed for any other purpose, unless you choose or have chosen to receive information from the Promoter.
8. Winners will be selected in order of merit and will meet a minimum standard of quality. The judges’ decision is final and no correspondence will be entered into.
9. Submitting an entry to this Competition is deemed to be acceptance by the entrants of these Terms and Conditions. The Promoter reserves the right to alter, amend or foreclose this Prize Draw without prior notice in the event that unforeseen circumstances make this unavoidable.
10. No cash alternative will be offered and prizes are non-transferable.
11. The Promoter reserves the right to re-draw the winner if they cannot be contacted within a reasonable period of time (to be established at the Promoter’s sole discretion) and the right to disqualify any entrant or select alternative winner in the event that it believes that any entrant has contravened these Terms and Conditions.
12. The Promoter accepts no responsibility for any loss, damage, injury or disappointment suffered by any entrant resulting from entering this prize draw or by the entrant’s acceptance of the prize. Nothing shall exclude the Promoter’s liability for death or personal injury resulting from its negligence
13. This promotion is governed by the laws of England and Wales.
14. The Promoter is British Telecommunications plc, 81 Newgate Street London EC1A 7AJ. Registered in England No. 1800000.
Good luck!
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.Hi all
I'm really pleased to announce our photo competition winner, congrats to StuartRogerson - one Samsung Galaxy Tab 2 will be on Santa's sleigh with your name on it shortly!
But there's still one Galaxy 2 to be won in part two of the competition - see below for the winning photo from Stuart. We felt this picture best captured the feeling and meaning of Christmas - but what do you think? PM a caption for this photo to StephanieG or SeanD and we'll select the best as the winner, it should be something that captures the spirit of Christmas - it can be funny, seasonal or sentimental. Last day for submitting your captions is 23rd Dec (by 5pm) so get your thinking caps on, we're looking forward to seeing what you come up with!
Nigel
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Back up contacts from cloud to samsung galaxy s5
I just updated to the Samsung Galaxy s5 from the iPhone 4s. I backed everything up to the cloud. It initial transfer was fine but I noticed I had a lot of duplicates. (It wasn't the clouds fault. It is because of the way I had my contacts in my blackberry, which was then added to my iphone, and some how some contacts were in there 4 or 5 times.) I signed into the cloud on the computer to manage the contacts. I had 2138 contacts to start with and by the time i deleted all of the duplications from the cloud, I was down to 966. My problem is that it will not sync to my phone now. At first when I tried to sync it i got the message "Cloud Back up contacts Failed." Now it says it is syncing fine, but it is only syncing what I deleted from my phone, not from the cloud (I had started to delete from the phone but it was much easier to do it from the cloud). Help! How do I get my updated contacts list from the cloud to sync to my galaxy s5? I really don't want to have to delete them all from the phone! It is so much more tedious and takes so much longer!
Thanks for your help. I have tried using the desktop version of the
cloud. It's weird because everything EXCEPT my contacts are there but they
are there on the cloud online. I ended up calling Verizon yesterday. They
tried walking me through some things but they were even stumped. They put
in a ticket for the cloud "experts" who hopefully should be calling me back
soon. If not it looks like I will be deleting everything manually on the
phone itself which will take me a while!
Thanks again!
On Sat, Dec 20, 2014 at 9:51 AM, nicholasbranson <[email protected] -
Can't view pictures on Samsung Galaxy Note3 since the new update!!
i have a samsung galaxy note 3. Since this latest update, my phone is slower and I can't view pictures in my Gallery. It takes forever to load and a notification window will appear asking if I want to Wait or iif I want to Close?! Also, I've deleted a lot of apps and games from my phone thinking this was causing the issue and it's not. It's still slow and can't view pictures. I also checked my Storage to be sure and it has 15.74gb available space. What is the problem? PLEASE HELP!!!@
Let's get your phone running in prime condition once again, Ellemme. It's often times beneficial to clear app cache after an update. You may complete this option by heading into Settings > Storage > Cache Data. This may help the device in terms of the speeds that you're receiving.
I would also suggest running the device in Safe Mode after you clearing the cached data. http://vz.to/1mPm4uw
YosefT_VZW
Follow us on Twitter @VZWSupport -
Samsung Galaxy S6 pre-order and demo unit?
The pre-orders go up tomorrow for AT&T (and T-Mobile) but none of the stores around me have ANY information. They've also not heard anything about the demo units they are supposed to have tomorrow. According to the Samsung website both of my local stores will be getting a demo unit but neither of them have any idea about it.
I don't care so much about the demo unit but I want to know what pre-order bonus Best Buy will be including? I've heard some talks about the wireless charger being included if you pre-order but T-Mobile is offering up on free year of Netflix if you pre-order through them. Could we get a clarification please?Hello DextarRogue,
I really like it when a new device comes along that piques my interest. It really adds to the excitement of a new purchase for me. You ask really great questions about the Samsung Galaxy S6!
About the in-store demo: I recommend keeping in touch with your local store about this issue. As for special pre-order offerings, it looks there is an offering. Please visit BestBuy.com for more information.
I hope this helps. If you have more questions, please let me know.
Regards,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
Video imported from Samsung Galaxy S3
Hi,
when I imported video from the Samsung Galaxy S3 in Premiere 12 audio and video seem to be disconnacted (the audio is faster...). But they are ok on pc and other devices... So, what could i do?Maurispi
In Premiere Elements, I have not found that it is a given that iPhone and other devices with video with a variable frame rate "need" to be converted in order to work in Premiere Elements.
So, let us focus on the overall
a. Did you set up the project so that the properties of the source media match the properties of your video?
In version 12, the program is supposed to do that for you automatically. Sometimes it does, and sometimes it does not. When it does not, you set the project preset in the new project dialog manually before importing the video. To do that, you go to File Menu/New/Project. Before you exit the settings there, be sure to have a check mark next to "Force Selected Project Setting on this Project". Then when you are back in the Premiere Elements 12 Expert workspace, import your video via Add Media/Files and Folders/Project Assets.
b. After you drag your video to the Timeline, you should not see any orange line over the video content. (I am not talking about the orange line that runs horizontally across the middle of the video. This orange line is at the top of the Timeline.) If you see this orange line, does the video audio problem disappear after you have hit the Enter key of the computer main keyboard and the line has turned from orange to green?
c. All this highlights the question "What are the video properties on which I am basing the project preset?"
Knowing the settings of your camera would guide you to the answer for that.
http://www.samsung.com/global/galaxys3/specifications.html
I suspect that you are recording 1080p (1920 x 1080 @ 30 progressive frames per second). But I am not sure what video codec is being used by you.
Based on what we do know (or think we know), you project preset should be
NTSC
DSLR
1080p
DSLR 1080p30 or DSLR 1080p30 @29.97
After you import the video, right click its thumbnail in Project Assets, select Properties, and see what it says there, especially for frame rate.
Please supply the information requested and then we will decide what next if necessary.
Thanks.
ATR -
How can I authorize my Samsung Galaxy Tab 4 Nook to accept my ADE e-books?
I have transferred my ADE e-books onto my new Samsung Galaxy Tab 4 Nook (7"). However, when I try to open them, they ask for authorization (email address and password). How can I authorize my device so it will recognize information and open my books? ADE doesn't see the Samsung Nook when I plug it into my computer, and the Samsung doesn't understand when I enter my information. I'm running ADE version 2.0.67532. Thanks for the help.
You will want to download a copy of Bluefire Reader from the Google Marketplace.
-
Can't set up Wi-Fi on Samsung Galaxy S3
When I try to set up a Wi-Fi connection on my Samsung Galaxy S3, I always get the message "Incorrect password." The salesperson in the Verizon store and the phone's manual both indicate that the password should be the administrator's password for the router used for our home network (one desktop, one laptop, and one wireless network printer).
I have changed the router's admin password twice (once because I forgot the password and had to reset all the router's settings from scratch, and again because I tried another password on the off-chance that it might make the connection work).
Is the router's password supposed to be something other than its admin password? Or is there something else that I'm not doing? FWIW, when I view the Advanced Settings on the Wi-Fi settings screen, they pick up router's settings correctly.
Thanks very much for any help you can provide.Hi Klue,
I tried what you suggested this afternoon, but it didn't work. I finally got connected after several blind alleys. Hubby and I went to the Verizon store where we bought the phone soon afterward. The salesperson tried to connect to their network and wasn't able to get it to work, but he could connect to his phone, which he'd set up as a Wi-Fi hotspot. He was out of ideas and told me to contact Samsung when we got home.
I did reach a Samsung chat agent walked me through a procedure using additional settings to set up Wi-Fi on my phone. We got as far as IP address, which said Unavailable. The chat agent said to contact our ISP for what to enter in this field. While waiting on hold for the ISP's Tech Support, I realized the IP address should be unavailable because it's a dynamic IP address. When I talked to a support tech, she confirmed that but said she could help me. With her on the phone, I tried the router's admin password again, didn't work. She then suggested that I go to the router setup and first try the router's passphrase, didn't work. Finally, she asked me to try the router's first security key -- voila, she's a genius -- it worked!
While I'm glad it's working, I'm a little peeved that it took so long to solve the problem. On the other hand, the Verizon salesperson said that if Samsung couldn't help me and I had no success connecting someplace with open Wi-Fi access tomorrow, they would give me a new phone.
Thanks very much for your suggestion. -
Samsung galaxy 3 android firefox keeps resetting 'desktop' icons
Samsung galaxy 3 android. Downloaded firefox ap. Now every once in awhile the shortcuts I've added to the desktop of the tablet are reset so instead of seeing the text of the sites I've set, they all becone the generic firefox globe with no idea where each one will take me. I have to go back to each site and ask for it to be sent to my desktop AGAIN. Has happened three times in two months. Will not do it again but delete the firefox ap. Shame as we use firefox on 4 desktop computers and two laptops.
Hope this works.
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