SAP BASIS: SU53 not captured

I am getting an authorization error message(03 Display access not available for company code ***) when executing the program Z***, clicking on help gives me the related object. when i check the Su53 dump it is not captured.
However the user has all the authrorizations for that object.
Can any1 let me know ahy the dump was not captured. have u faced these problems bfore. where and what was the soln.

You can use the transaction for the system trace, making a filter for the specific user in the back-end system.
The code of the transaction is ST01
Regards,
Sandro

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