SAP: CA certificate missing in database while importing certificate in ABAP

Hi
We have a similar problem as the one described in
CA certificate missing in database while importing certificate in ABAP
however we ordered the certificate from SAP.
The only error is:
CA certificate missing in database
Message no. TRUST057
Diagnosis
The certificate response can only be processed if the certificate of
the CA is stored in the database.
Procedure
Store the CA certificate in the database.
We believe we have done it in similar way before.
Do you know how to handle this?
Thank you for your input.
Best regards
Flemming Grand

Hi
I created an oss on this which sap now has responded on.
The certificate they sent to me was wrong - did't include the roor certificate (and the intermidiate - I think).
When I recieved the complete certificate I could import without any problems.
Flemming Grand

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    at com.sap.sup.admin.setup.ws.SetupWrapper._diagSetup(SetupWrapper.java:279)
    at com.sap.sup.admin.setup.ws.SetupWrapper.diagSetup(SetupWrapper.java:21)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:331)
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    Hi ,
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    I have executed the Step 2.3 AND 2.4 and i started the SSO Setup again. Still i am getting below error
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    Found SID for SSO ACL entry : SMI
    Found login.ticket_client for SSO ACL entry : 000
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    The ABAP SSO ticket certificate was successfully imported in ABAP System PSE, and the ACL updated accordingly (SID=SMI LoginTicketClient=001)
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    !! Exception : FOREIGN_ENQUEUE_LOCK(Abap cause=SOLMAN_ADMINE_TABLEE)
    The ABAP instance profile contains the parameter : login/accept_sso2_ticket=1
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    The com.sap.security.core.server.jaas.EvaluateTicketLoginModule already contained the entry : trustedsys=SMI, 001 trustediss=CN=SMI trusteddn=CN=SMI
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    at com.sap.mw.jco.JCO$Client.execute(JCO.java:3937)
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    at com.sap.sup.admin.setup.AbapSysRfcAdapter.addTrustedIssuer(AbapSysRfcAdapter.java:249)
    at com.sap.sup.admin.setup.ManagingServices.setupDualStackSSO(ManagingServices.java:752)
    at com.sap.sup.admin.setup.SetupStep.runExec(SetupStep.java:564)
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    at com.sap.sup.admin.setup.ws.SetupWrapper._diagSetup(SetupWrapper.java:279)
    at com.sap.sup.admin.setup.ws.SetupWrapper.diagSetup(SetupWrapper.java:21)
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    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
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    at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
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    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
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