SAP CRM API

Is there any API which I can use to extract data from SAP CRM and then upload the data back to SAP CRM?
Thanks in advance
Cheers!

Welcome to the CRM forum. You probably should read the sticky post before posting any more questions here. So if you want to find your answer you will first need to know what type of data you want to extract. Depending on the type of data in CRM it will cause a different method for uploading.
In general your best bet is to search this forum using a search in this type of fashion say for business partners:
"Business partners BAPI'
"Business partners XIF".
If you set the search for all of time once you get results there are 1000's of posts on this topic.
However you need to explain what type of data you want to load in first and do a search and then if you have a specific questions on how to use a particular tool available in CRM, then ask it.
Take care,
Stephen
CRM Forum Moderator

Similar Messages

ICI - How to display custom error messages in SAP CRM

Hello,
we are working on a custom Contact Center which interfaces with SAP CRM Version 7 with Enhancement Package over ICI.
The basic call functions like accepting, hanging up, holding and retrieving are fully implemented and are working already.
Our goal is to display error messages in the CRM so that clients know there is something wrong, for example why he can't be log in successfully (e.g. the telephony server isn't reachable).
We already found the ICI Documentation file which provides us the CRM SOAP error codes and tried to send SOAP Fault messages, but never got
them to screen.
Please find an attached example screenshot what we mean exactly, reproduced by trying to make a call with CRM user while BCM CDT isn't
running in the background.
Regarding to this topic we've the following questions:
- Is it possible to display custom error messages on the CRM or is this functionality limited to SAP?
- Could you provide us some further information on how to use this feature exactly (implementation details?) and how the SOAP XML should look like to get it work?
Thank you in advance!
Best regards
René Holy

NewUser7 wrote:
Please correct me if I am wrong
I need to create an entity adapter and attach an error handler with the adapter? or can i handle that in the event handler itself. I coulnt find any api for handling errorsYou can do it both ways but since we are talking about event handler now, then in 9.x you need to extend com.thortech.xl.client.events.tcBaseEvent class for creating a event handler. In tcBaseEvent class there are various flavors of handleError method. So use that as per my note earlier and you should be good.
HTH

Question regarding Authorizations in SAP CRM 7.0

Hello,
The problem is this:
We have a client who will use two ways of accessing SAP CRM 7.0 data -
1. CRM Web UI
2. Mobile devices via standard SAP CRM BAPIs
Now the situation is that the client wishes to control display authorizations based on the Business Role. Certain Business Roles can allow its User to see Accounts where the User is also Employee Responsible and certain other Business Roles can allow its User to see all those Accounts that are associated with that Role. In summary Business Roles control what an User can see.
This has already been implemented for the CRM Web UI using the Access Control Engine (ACE).
Now the questions are:
1. How do we implement this for BAPI Access?
2. Should we recreate what has been achieved by ACE, via PFCG Authorization Profiles?
3. Can we not reuse what has been done by ACE?
4. What are the runtime APIs that allow somebody to use the authorization checks of ACE?
5. Does the standard Function Module CRM_ORDER_CHECK_AUTHORITY_ACE help in this regard?
Any help here will be greatly appreciated. Please let me know if you need any clarifications.
Thanks in advance.
Best regards,
Sudhi

Hello,
Normally, some notes are recommended in addition to the current support package implementation because they were developed to solve any known issues. These known issues occurred as side effect of any note which belongs to the implemented support package.
If you take a look at older release notes, you will see the same.
This is a part of implementation stack.
1345085 SAP SRM 7.0 SP Stack 04 (09/2009):Release & Information Note
1365574 SAP SRM 7.0 SP Stack 05 (12/2009):Release & Information Note
1436687 SAP SRM 7.0 SP Stack 06 (03/2010):Release & Information Note
Kind regards,
Ricardo

New JAVA application with data from SAP CRM and R/3

Hi All,
We have a requirement to create a new application which will have CRM BP Master data and D&B Data from R/3 and based on authorization different roles be able to edit some of the fields and workflows to confirm the new data .Once users edit the fields in the application the new data will be replicated back into BP Master Data in CRM.
In our company we are using CRM 7.0 and R/3 4.7 system if we decided to create the application using JAVA can you please let me know the architecture(servers etc) we might need because of the JAVA application.
How to connect Java application to SAP CRM 7.0. Can you please guide me the data flow structure
I am not sure if this is the right forum if not please suggest appropriate forum.
Thanks a lot ,
Kitcha.

Hi,
You can connect to SAP Systems by consuming the RFCs.
you can use the JCO API to connect to R/3. the [documentation |http://help.sap.com/saphelp_nw04/helpdata/en/6f/1bd5c6a85b11d6b28500508b5d5211/content.htm]
alternatively you can use SAP Enterprise Connector to generate JCO Proxies : [The Documentation|http://help.sap.com/saphelp_nw04/helpdata/EN/ed/897483ea5011d6b2e800508b6b8a93/frameset.htm]
and somr more helps:
http://help.sap.com/saphelp_nw04/helpdata/en/89/8a185c148e4f6582560a8d809210b4/frameset.htm
Regards,
Naga

Regarding Extracting Data from SAP CRM

Hi,
1) What are steps to extract data fron SAP CRM? I heared that we get different types of errors while extracting data from SAP CRm to BW when compared to BW
2) From which tables BW system is getting data when we extract data from SAP CRM Lead management, Opportunities, Activities and CIC?
Can anybody please let me know the answers for these ..........
Thanks in Advance,
Sowji
[email protected]

Hi Sowjanya,
Pls ch this link:
regarding bw crm extraction
CRM extraction
CRM Extraction
http://help.sap.com/saphelp_nw2004s/helpdata/en/be/92fb3b28904f73e10000000a114084/frameset.htm
http://help.sap.com/bp_biv335/BI_EN/html/BW/SalesAnalysis.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2910623-0c01-0010-de8f-d1926988a986
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
http://help.sap.com/bp_biv235/BI_EN/html/BW/CRMAnalytics.htm
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
Steps:
1) Activate the application component hierarchy (tcode RSA9). Changes made to the application component hierarchy in the CRM system can be transferred to the BW using the "Edit Application Component Hierarchy" (SBIW - Postprocessing of DataSources).
SAP Note 434886 must be implemented in CRM 3.0 before the application component hierarchy is activated.
2) Activate the Business Content DataSources (tcode RSA5).
Select/enter the application component and choose Execute (F8).
To compare the shipped and active versions, choose the 'Select Delta' pushbutton. If there is no active version of the DataSource, it is selected automatically.
To activate the shipped version, choose the 'Transfer DataSources' pushbutton.
3) Management of the versions of the BW-Adapter metadata (tcode BWA5). All DataSources are displayed that are managed by the BW Adapter.
As in transaction RSA5 (Service API Metadata Activation), the 'Select Delta' function can be used to select the inactive DataSources or compare shipped and active versions.
You can also go directly to the screen for maintaining DataSources that are managed by the BW Adapter.
The 'Compare Version' function makes a detailed comparison of the shipped and active versions.
All BW-Adapter metadata is considered when versions are compared:
Header information (Table SMOXHEAD)
Mapping information (Table SMOXRELP)
Global selection conditions (Table SMOXGSEL)
Attribute key fields (Table SMOXAFLD)
Datasources used in CRM-BW extraction are:
0crm_sales_act_1,
0BBP_STSMA_TEXT
0CRMFOCST_TEXT
0CRM_ACCPLN_ATTR
0CRM_ACCPLN_TEXT
0CRM_BILL_BLCK_TEXT
0CRM_CANC_PARTY_TEX
0CRM_CANRSN_TEXT
0CRM_CATEGORY_ATTR
0CRM_CATEGORY_TEXT
0CRM_CLASS_TEXT
0CRM_DECOTP_TEXT
0CRM_DECO_TEXT
0CRM_DIRECT_TXT
0CRM_ECROPT_TEXT
0CRM_FINCLASS_TEXT
0CRM_ITM_OBJ_TYPE_T
0CRM_ITM_TYPE_TEXT
0CRM_JRGUID_TEXT
0CRM_OBJ_TYPE_TEXT
0CRM_OPGUID_TEXT
There many more!
Check the datasources in rsa6 of crm system under CRM node. Documentation is available in SAP help.
*pls search SDN For more info*
*pls assign points if info is useful*
Regards
CSM reddy

Bulk Loading in SAP CRM

Please let me know about SAP API’s that would enable bulk loading mechanism instead of serial method of one by one records.

Hi,
U can migrate all data by the help two methods as i mentioned ,
1. By Funtion module
CRM_ORDER_MAINTAIN
or Sap Crm Bol Programming
2. Middleware (BDoc).
This FM is like bapi for data maintain in R/3.
I think FM is good for those who don't bol programming .
Check the Mapping Fields available in FM.
Hope it helps u.
Thanks and Regards
Alok

SAP CRM RDS

Hi All,
I will be starting , rather driving a new SAP CRM Rapid Deployment Solution implemention project starting from next week.
Looking for people who can help me out whenever I get stuck over an issue.
Basically, someone who can lend me support at crucial times.
Please share your ideas, thoughts over this discussion.
Thanks

Hi Laura,
Could you move the mouse over the exclamation mark next to the status icon to see the error message? Most probably it comes from AWS. If so, you can get the error code from the message and search by it in http://docs.aws.amazon.com/AWSEC2/latest/APIReference/api-error-codes.html
Most probably the error code is PendingVerification as I see such an error received by an user with your name. If this is the case i'd recommend to terminate this instance and retry to create a new one later.
Best regards,
Stanimir

Looking for SAP CRM Internet Sales (ISA) Java Extension Guides

HI, SDN Fellow.
I am looking for some SAP CRM Internet Sales (ISA) Java Extension Guide and ISA Java API Documentation (for CRM 5.0).
Also, I need some customed development documentation on ISA Java application (for CRM 5.0).
Can anyone point me to some online resources or send the documentations to the following email address: [email protected]?
Thanks for help.
Kent

Hi Kent,
You can download the SAP E-Commerce 5.0 - Development and Extension Guide
and SAP E-Commerce 5.0 - Examples and Tutorials (Dev./Ext.) from SAP Market place.
The quick link is service.sap.com/crm-inst -> CRM core and Standalone Components.
Regards,
Prashil

TAX_GROUP_BP_01 field in quotation in SAP CRM system is not updating at all

Hi,
when we create quotation in SAP CRM...there is tax conditon type in item level...where it has the field TAX_GROUP_BP_01...and this field value is not getting updated at all..Could you please anyone suggest us why this value is not updating in CRM system
Thanks and Regards,
Sudhansu.

Yes thanks all.
Even though the 'p_emp_number' was used as a vehicle (do I know what I'm talking about?) in the Create API's process I have setup working splendidly, for this Update process semingly having the line removed it did the trick.
1 record updated as required.
Many thanks to all..
Steven

SAP CRM object model and accessibility

Hi All,
I am new to the SAP world.
I am looking into SAP CRM these days to figure out whether we can write a connector in JAVA so that we
could retrieve all the data from the SAP CRM system
could retrieve all the properties associated with the data
permissions associated with the data
But I couldn't find documentation on how the object model looks like and what needs to be done in order to achieve my goals.
For Eg: If that is SharePoint, I know the object model would be like Web Application -> Site Collection -> Site -> List -> List Items etc., and to access that we could either use OOB web services or write custom web services using SharePoint API
Is this possible with SAP CRM?
Can some one help me with this?
Thanks
Naga

Hi Daniel,
i got the same problem. It is an error concerning the parallel processing. You have to enter the parallel view entries manually (table CRMV_EXTMGR_PAR). Please have a look at note 1271899.
Hope i could help you,
Tobias

Develop SAP CRM Android Client

Hi All,
I want to create an Android app for SAP CRM, but I am not able to find from where to get free CRM trial account and API details.
I found this link http://www.sap.com/pc/tech/cloud/software/cloud-for-sales/free-trial.html for free cloud account but no API definition given for same, is there any other way to create free demo account for SAP CRM.
Thanks in Advance.
PS:
I installed GWPA plugin, and able to communicate with already hosted services (http://scn.sap.com/docs/DOC-31221) on SAP cloud via android client.

Hello
Yes It was an issue in 7.0 SP 01 release.It is fixed from 7.0 SP 04 Mobile release. To avoid the MAS Help installation, Please follow the below steps.
1. In the 7.0 SP 01 DVD Structure, A file called 'config.xml' which is available at 'Mobile_Client_Installation' folder.
2. Take the backup for this file. Open the XML file, Remove the following entry.
<MsiTask TaskName="MASHelpTask" ProductCode="{AE558035-159C-4621-A6A2-E34CCFD6639D}" RelativePath="..\SAP Mobile Application Studio Help Integration\SAP MAS Help.msi" SetupMode="Install" UIMode="BasicUI" TaskType="MSI" PendingTitle="SAP MAS Help is yet to be installed" RunningTitle="Installing SAP MAS Help" SuccessTitle="SAP MAS Help installed successfully" FailureTitle="Installation of SAP MAS Help failed" FailOnExit="true" IfDefined="MSDNFOUND" LogSetup="true" VerboseLog="true" LogPrefix="MASHelp" />
3. Now start the installation. It shd work.
Regards
Shankar

What is SAP CRM On-Demand Solutions ?

Hi Gurus
What is SAP CRM On-Demand Solutions ? Does it have a separate certification programme on the same ?
Thanks
Jaman

Hi Jaman,
There is no CRM-on-demand solutions. It is only one solution. Have a look at www.salesforce.com which is another hosted CRM solution by another software vendor to get good idea.
The idea is that for the customers who are not yet on CRM and want to try it with smaller investments first before making a big investment into a full fledged CRM Online, SAP has provided a quickly configurable, hosted on servers owned by SAP, quick to subscribe & less expensive but with limited functionalities CRM solution.
The initial configuration time could be 1-7 days which is far far less than any of the CRM Online solutions.
Advantage of CRM on Demand by SAP is that once you decide to go large with full fledged CRM implementation, all your data can be migrated in no-time, as SAP has planned the data model in such a way to make it map with CRM Online data model. And I dont all, but it is more than just the data model which is mapped. I think the interfacing APIs etc also are on similar lines to the Online version of CRM.
There is not separate certification for CRM on Demand for sure and I dont think there is any need for it, or is there any?
Gregor & Michael, may be you can share more knowledge here.
Cheers!!
Vivek

Custom message required on log on pop-up in SAP CRM WEB UI

We required custom message to the log- on popup, right now the message is coming after we give the user ID and password "starting SAP CRM" instead of that
user required welcome message.., how can achieve this ?
Please reply as soon as possible.

Hi Pankaj,
did you already check the guide in the CRM Wiki:
https://wiki.sdn.sap.com/wiki/display/CRM/WelcomeUserMessageinWeb+UI
Hope this answers your question.
Best Regards,
Michael

SAP-CRM - Auto Confirmation of Contract Account from IVRS to SAP-CRM IC Web

Hello Experts,
In Our Projects we are Using SAP-CRM Web Client for Call Center Processes. AVAYA is a Third Part agency which have developed the IVR system for handling the Consumer Calls. We have Developed BAPIs which will fetched data from SAP based on Contract Account entered by Consumer on IVRS. AVAYA have developed the CTI Pop-Up also which have several Consumer Details along with CA. Now Client wants that CA , entered by Consumer on IVRS, will be autoconfirm to CRM - Web Client. If anyone have any document for doing all these setting please share with us & Provide us guidelines...
Regards,
Abhishek Chopra

Hello Abhishek.
You can refer to [Note 707104 - Account identification from attached data|https://service.sap.com/sap/support/notes/707104]. It describes how to set autoconfirmation based on CAD.

SAP CRM - no confidence in UI by SAP?

After reading this blog and looking at the article attached to the blog. I had an interesting question:
Can Rich Internet Applications finally be accepted as a credible application development platform for SAP?
Does SAP have any confidence in its own CRM software? Right now SAP is touting how easy to use the new version of SAP CRM is, and yet this article implies they don't use their own product's user interface.
Now I know the eSOA mantra says this shouldn't matter, but I would say this is one of those cases where it doesn't. If the vendor won't/can't use their own CRM software because the UI is too ugly/clumsy or other reason, why should I as a customer.
As a customer I don't want to purchase a CRM software and then have to purchase a better UI to go on top of the software. I might as well spend the money on software that might have a better UI perceived by my sales folks(think siebel, salesforce.com, sugarcm, etc), and spend those dollars on integration instead. It's a lot cheaper to do integration work, than completely rewrite the UI to meet my users needs.
I'm also wondering why SAP would even send this message by displaying this article on SDN? I'm sure if the guys at oracle saw this article, we would see a press release from that says something of the like:
"Even SAP acknowledges, that SAP CRM is too difficult to use".
I bring this up because we are selling use of SAP CRM 2007 in house right now, and it makes it harder for me to sell the solution to my business users, if there are conflicting messages on the market.
Take care,
Stephen

> Wow, you almost have the "nightmare" scenario when it comes to maintenance. I just have to ask what functional areas (high level) did you implement? Was it the marketing module?
I can tell you...
We were using Mobiles Sales with activities, campaigns, sales documents and master data and we switched that to CRM 2005 and Portal (+ adding BI reporting functionality with BI-CRM content). For the Java part there's enough said (by me) already, I won't start again with that (mess). The CRM looked pretty well at first sight but devil's in the detail.
> The marketing module in CRM 40 was so unstable on SP08 that basically we ditched the application and wrote something custom in the SAP GUI instead. Any t-code that had over 400 related notes(segment builder) is just a nightmare not to mention just plain bugs in the PCUI that we weren't willing to wait a month for fixes.
Well.. people have always be VERY helpful, especially the guys and girls in India were doing a very good job at fixing bugs - once the communication was done via email and not via phone...;) But you're right - it's taking sometimes too much time to get a fix and yet-another-note.
> I still think the SAP GUI sometimes beats the web based interfaces, once you learn how to use it. The problem was that everyone got obessed with zero-client installations and forgot about the benefits of "specialized" clients. Now everyone is basically trying to make a web browser work like a desktop client, which puts you back full circle.
Everyone THINKS it's zero installation but in fact you have to configure proxy exceptions, add/install certificates, enable/disable Javascript things, add trusted sites, (re-)configure firewalls on Laptops, delete browser caches, install SVG viewer and other "plugins", install and maintain security fixes for the browser etc. etc. and this on a distributed environment where our sales reps are spread over the whole world in different time zones. So the "zero-installation" is nothing but marketing flowery because the maintenance you needed to put into Mobile Sales is now needed for the browser - nice antagonism
> In would have been interesting to see how well SAP would have fared if they had made the mistake of making the original R/3 application 2-tier instead of a 3-tier client/server.
It's been like that @ R/2 times and I must tell you I loved the green screens (http://www.sapdesignguild.org/resources/images_hist/R2-0.GIF and http://www.sapdesignguild.org/resources/images_hist/SCREENO1.GIF)
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SAP CRM API

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