SAP NW 7.3 Application Server Java: Not able to open log viewer

Hi Experts,
I am facing this strange error in the NW 7.3 AS Java hence not able to see the logs. I tried to open the logs from nwa/logs and from troubleshooting --> logs and traces as well. Not sure whats wrong.
Error while loading Log Viewer: Overview
Next steps :Create CSS ticket in component BC-JAS-ADM-LOG-LGV 
Technical Details :Stack Trace  See Logs
com.sap.tc.webdynpro.services.exceptions.ApplicationFaultException: wdDoInit: exception thrown in this user coding area
Caused by: java.lang.NullPointerException: while trying to load from an object array loaded from local variable 'content'
Please suggest on this, any pointer will be appreciated.
Regards
Jeetendra

Hi Satish,
I can see the logs from OS level but that is restricted only to administrative use not all the users of server have os level access. I updated the LM CORE and CORE Tools component to NW 7.3 SP03 however, it did not help. I am posting the log as follows
Stack Trace
com.sap.tc.webdynpro.services.exceptions.ApplicationFaultException: wdDoInit: exception thrown in this user coding area
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:164)
at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)
at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:258)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponentInternal(ComponentUsage.java:418)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponent(ComponentUsage.java:352)
at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadEmbeddedApplicationInternal(FloorPlan.java:2051)
at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadEmbeddedApplication(FloorPlan.java:442)
at com.sap.lm.itsam.ui.floorplan.FloorPlan.init(FloorPlan.java:645)
at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadProfessionalApplication(FloorPlan.java:1174)
at com.sap.lm.itsam.ui.floorplan.FloorPlan.navigateNFtoEmbeddedApplication(FloorPlan.java:1745)
at com.sap.lm.itsam.ui.floorplan.wdp.InternalFloorPlan.wdInvokeEventHandler(InternalFloorPlan.java:966)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.invokeEventHandler(DelegatingComponent.java:248)
at com.sap.tc.webdynpro.progmodel.components.Component.fireEvent(Component.java:492)
at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverview.wdFireEventNavigateToEmbeddedApplication(InternalWorkCenterOverview.java:315)
at com.sap.tc.lm.co.ui.nwa.workcenter.overview.WorkCenterOverview.fireEventNavigateToEA(WorkCenterOverview.java:381)
at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverview.fireEventNavigateToEA(InternalWorkCenterOverview.java:222)
at com.sap.tc.lm.co.ui.nwa.workcenter.overview.WorkCenterOverviewView.onActionNavigate(WorkCenterOverviewView.java:440)
at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverviewView.wdInvokeEventHandler(InternalWorkCenterOverviewView.java:221)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:142)
at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:75)
at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.doHandleActionEvent(ProcessingEventPhase.java:159)
at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.execute(ProcessingEventPhase.java:94)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequestPartly(WindowPhaseModel.java:162)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doProcessRequest(WindowPhaseModel.java:110)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:97)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:515)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:55)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doExecute(ClientApplication.java:1667)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doProcessing(ClientApplication.java:1481)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessingStandalone(ApplicationSession.java:899)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessing(ApplicationSession.java:871)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:355)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:325)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: java.lang.NullPointerException: while trying to load from an object array loaded from local variable 'content'
at com.sap.lm.itsam.ui.lv.wd.comp.LV.isExternalLocation(LV.java:488)
at com.sap.lm.itsam.ui.lv.wd.comp.LV.wdDoInit(LV.java:151)
at com.sap.lm.itsam.ui.lv.wd.comp.wdp.InternalLV.wdDoInit(InternalLV.java:231)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:161)
... 77 more
Please let me know if there is any other work-around for this. Thanks a-lot for your help.
Regards
Jeetendra

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