SAP R/3 Transports : How to handle long pending transports ?

How to stop active transport process?
Hi.
Generally we transport only one TR at a time.
If we find that any transport is stuck for any reason.
How do we resolve this.
When we tried to delete the Long pending transport entry, it says, long text not found.
The problem is, we started one transport. It got stuck for more than 30 min.
and when we tried to delete the entry it was giving some error of long text not found.
We tried to start another. And it also got stuck.
How do we really handle such issues of transports.
Though, one could say, restart of server, is the only option because there is nothing much can be done when the transport is done, one at a time, as a practice.
Can sap not handle requests - one by one, even if the practice is to transport one TR at a time .
Why is the system getting confused and blocks further transport requests too.
Can anyone advise.
Thanks
indu

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http://help.sap.com/saphelp_nw04/helpdata/en/6a/e6194119d8f323e10000000a155106/content.htm
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https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f6d2d790-0201-0010-9382-b50b499b3fbe
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SAP R/3 Transports : How to handle long pending transports ?

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