Saposcol not running in OS400 - how to start in OS level

Hi everyone,
I am new to iSeries and I'm having trouble starting saposcol. My system is running in OS400 SAP ECC6.0 Kernel release 700.
ST06 is not displaying updated data so I killed the saposcol process in the OS level using <sid>OFR user. Everytime i tried to submit a job CALL PGM(SAPOSCOL) PARM ('-l') to start it, i only get the message "Job 040584/<sid>OFR/SAPOSCOL submitted to job queue QBATCH in library QGPL." But nothing happens after that.
When I check job queue QBATCH, it doesnt contain any job. I displayed all the jobs and found out that all the saposcol I called is in the OUTQ status. I still get the saposcol not runing error in ST06. I tried starting it in ST06 but it still gives me the error that saposcol is not running, shared memory not available. Can anyone please tell me how to start the saposcol? Thanks.

Hi Sheryl,
We have had numerous problems with our OS Collector for the last several years too. I have a few steps that I follow to start the OS Collector when our collector fails.
1 - Make sure saposcol is using the latest patch from service.sap.com.
2 - Sign on to system as <SID>OFR and run the following commands.
CALL PGM(SAPOSCOL) PARM('-d')
     Brings up the saposcol program in a dialog mode for commands to be keyed
key in the following in the saposcol dialog: clean
     Cleans shared memory
key in the following: quit
Stop the OS collector with the following command:
CALL PGM(SAPOSCOL) PARM('-k')
key in the following in the saposcol dialog: leave
     a message "shared memory deleted" or "shared memory not attached" should be displayed
key in the following: quit
Change directory to /usr/sap/tmp and rename file coll.put (rename to coll.put.old)
Try to start the OS Collector from ST06. Wait about 5 minutes and refresh statistics.
3 - Open a customer message with SAP. SAP has been very helpful with our saposcol restarts.
Hope this helps!
Traci

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Last Read Access                         Fri Sep 05     15:54:00 2008
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Collection Interval                         10     sec     (last ).
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Number of Communication     Records          60
Number of free Com.          Records          60
Resulting offset to     1.data rec.               61
Trace level                                   3
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12:04:16 01.09.2008   LOG: Allocate Instance Buffer [10000 Bytes]
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ABAP Load       1563
CUA load           30
Mode                opt
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Edited by: Jose Enrique Sepulveda on Sep 6, 2008 2:10 AM

Dear bhaskar:
Thanks for your reply. We have considered balancing the system to the other node or reboot the system to free resources, in order to re-create the shared memory, but in the past, the balancing process (move resources from one node to the other) has caused problems. Since this is a critical system, stopping (or balancing) is not an option right now, and updating the kernel requires an ABAP stack reboot plus the kernel change : any changes in system configuration requires a longer approval/planning process than a reboot.
Moreover, the OS collecting system and its display in OS06/ST06 has worked fine until now.
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