SBL-DAT-00320: The specialized method 'Start' is not supported in the imple

Hi.
I have a problem. I can´t enter to siebel eCustomer for CME, looking for in the logs I found this message "The specialized method 'Start' is not supported in the implementation". I think this is because there is a workflow that is wrong.
also, there are lovs that don´t have values, or the query don't find datas.
Please, I need help.
Siebel eCustomer 8.1.3
novice

Hi everyone
I have the answer
We did some personalization rules, and this rules was wrong, so we desactivate and that was the solution.

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