SBS 2003: Trying to find whether a mail was sent or not.

Bit of a dispute going on in our company. We are trying to work out if an email was sent from one of our staff on a particular date. The other company has sent us a hard copy of the mail but there is no trace of the email in the user's email account (Inbox,
Deleted Items, Sent Items) and he is saying that he did not send it.
Also, there is no trace of the email in the catalog of the backup software either... So backups are of no use for tracing this email either. The email may have been deleted on that particular day shortly after it was sent. 
The Recover Deleted Items options was not set up on the client, and the Exchange has only the default logging (so no SMTP logging). We need to prove that this email was sent. Is there any other option that I have overlooked? 
Thanks. 

Ask the other company to send you the complete email, including all headers. How they do this depends on what email software they use, most Microsoft clients will allow emails to be saved as .eml files, in Thunderbird go to View, then Message Source, then
save the text, etc.
While only the latest (highest) Received: entry is guaranteed, and all headers below this may be forged (and of course the complete file returned to you may be forged, it's just plain text), if the company is acting in good faith then it should be possible
to determine from the headers whether this email originated in your server, and when, and by whom it was sent. It isn't proof, but it is evidence, it would require significant effort to forge all the headers plausibly.
As you can see, SBS by default does not keep long-term evidence of email traffic. I've found the SMTP logs useful on many occasions, and if cleaned out once a year, they don't normally grow seriously large. If everything is logged, the message ID is included,
though not the body of the email. It is possible to collect copies of all email, at least with SBS2003, but doing so has legal implications. I'd have thought all ISPs in the Western world collect emails, if you use them as smarthosts, but they're probably
forbidden to even admit this, let alone provide you with any help.
Joe

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